<p>Robert Half is seeking a Director of Technology Operations for a New Mexico based organization. </p><p><br></p><p>The Director of Technology Operations leads the teams that keep all systems stable, reliable, and high‑performing across the the organization. This role oversees daily operations, major incident response, and the safe delivery of modernization efforts—including an enterprise AWS migration. The Director ensures employees and customers experience dependable, secure, and frictionless technology every day.</p><p><br></p><p>What You’ll Do</p><p><br></p><p>Lead service desk, infrastructure, and production operations to ensure high availability and strong performance</p><p>Drive operational maturity, automation, and disciplined change management</p><p>Oversee cloud and on‑prem environments (AWS, M365, Entra, Active Directory, servers, endpoints)</p><p>Act as Incident Commander for high‑severity outages to ensure rapid resolution and clear communication</p><p>Own vendor relationships, SLAs, and performance accountability</p><p>Improve the employee experience through responsive, hospitality‑driven support</p><p>Guide modernization efforts, CI/CD operations, observability, and SRE practices</p><p>Lead and develop managers and high‑performing technical teams</p><p>Other duties as needed </p>
<p>We are looking for a skilled IT Project Manager to oversee and deliver complex technology and business projects in a highly regulated industry. This long-term contract position requires a detail-oriented individual with a strong background in enterprise IT, exceptional organizational abilities, and expertise in project management methodologies. Based in Albuquerque, New Mexico, this role offers the opportunity to collaborate with diverse teams and drive impactful solutions.</p><p><br></p><p>Responsibilities:</p><p>• Lead the end-to-end lifecycle of IT and business projects, ensuring successful planning, execution, and delivery.</p><p>• Oversee project scope, timelines, budgets, risks, and documentation to align with organizational objectives.</p><p>• Collaborate closely with IT teams, business stakeholders, and external vendors to achieve project goals.</p><p>• Facilitate productive meetings, gather requirements, and guide decision-making processes.</p><p>• Provide regular updates on project progress, potential challenges, and milestones to senior leadership.</p><p>• Promote adherence to organizational standards and contribute to the improvement of processes.</p><p>• Support the transition from Microsoft Project to Jira, ensuring smooth adoption and proper utilization.</p><p>• Implement best practices and methodologies, including Waterfall, Agile, or hybrid approaches.</p><p>• Address challenges proactively and maintain high-quality standards throughout project execution.</p><p>Other duties as needed</p>
<p>Operations Associate – We’re looking for a detail-oriented and friendly operations team member to help keep our finances and client communications running smoothly. Responsibilities include balancing statements, mailing statements to clients, updating and maintaining tracking spreadsheets, and performing basic reconciliation tasks—similar to managing a checkbook. Must be comfortable interacting with people and maintaining a professional, approachable demeanor. This is a Contract-to-Hire opportunity, great room for growth position! Starting pay is $20/hr, Full time - on site in the Uptown area.</p>