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9 results for Customer Service in Albuquerque, NM

Accounts Payable Clerk
  • Albuquerque, NM
  • onsite
  • Permanent
  • 42000.00 - 53000.00 USD / Yearly
  • <p>We are looking for an experienced <strong>2 ACCOUNTS PAYABLE SPECIALIST</strong> to join our team in Albuquerque, New Mexico. In this role, you will play a key part in managing vendor invoices, ensuring timely payments, and maintaining accurate financial records. The ideal candidate will bring strong organizational skills and a commitment to precision in handling accounts payable tasks.</p><p><br></p><p>Responsibilities:</p><p>• Review and validate vendor invoices to ensure proper documentation and approvals before processing payments.</p><p>• Prepare, print, and coordinate signatures for accounts payable checks, ensuring timely distribution.</p><p>• Address vendor inquiries promptly and professionally to foster positive supplier relationships.</p><p>• Organize and maintain accounts payable reports, spreadsheets, and files according to established corporate standards.</p><p>• Provide necessary accounts payable data and reports to support monthly financial closings.</p><p>• Conduct account analysis and prepare reconciliations as needed.</p><p>• Perform accurate coding and data entry for invoices to ensure seamless processing.</p><p>• Assist in managing check runs and other payment operations efficiently.</p><p>• Collaborate with team members to identify and resolve discrepancies in accounts payable processes.s</p>
  • 2025-10-01T15:14:29Z
Collections Specialist 1
  • Albuquerque, NM
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for an experienced Collections Specialist to join our team in Albuquerque, New Mexico. In this role, you will focus on resolving overdue accounts, negotiating payment terms, and maintaining clear and detail-oriented communication with clients. This is a long-term contract position that offers an opportunity to contribute to the success of our organization while honing your skills in account resolution.<br><br>Responsibilities:<br>• Contact clients to discuss overdue accounts and negotiate payment arrangements while adhering to company policies.<br>• Maintain accurate records of all collection activities, including payment agreements and account statuses.<br>• Collaborate with internal departments to address billing discrepancies and ensure timely resolutions.<br>• Prepare reports that track collection progress and contribute to departmental objectives.<br>• Assist in developing strategies to improve collection rates and meet performance targets.<br>• Provide exceptional customer service while balancing firm collection practices.<br>• Stay updated on relevant regulations and compliance standards related to collections.<br>• Utilize software tools such as Microsoft Excel to manage account data efficiently.<br>• Identify and escalate complex cases to management when necessary.<br>• Support team efforts in achieving overall financial goals and objectives.
  • 2025-09-17T22:34:28Z
Service Delivery Manager
  • Albuquerque, NM
  • remote
  • Permanent
  • 150000.00 - 180000.00 USD / Yearly
  • <p>Robert Half is seeking a Sr. Service Delivery Manager.</p><p>Remote, may require quarterly travel to key client sites predominately in the Southwest. </p><p><br></p><p>The Service Delivery Manager (SDM) will oversee the end-to-end delivery of IT services for a portfolio of clients. The Service Delivery Manager is responsible for overseeing the delivery of managed services to clients, ensuring that all service level agreements (SLAs) are met and that customer satisfaction is maximized. The SDM will coordinate cross-functional teams, manage technical escalations, and drive continuous improvement in service delivery processes. This is a client-facing role requiring both strong technical and operational acumen as well as excellent interpersonal skills.</p><p>________________________________________</p><p>Key Responsibilities:</p><p>• Serve as the primary point of contact for assigned clients regarding service performance, escalations, and ongoing delivery.</p><p>• Coordinate internal teams (helpdesk, NOC, engineering) to ensure smooth resolution of incidents and implementation of service changes.</p><p>• Monitor and report on SLAs, KPIs, and service metrics, using tools like ServiceNow, LogicMonitor, Splunk or similar platforms.</p><p>• Own the process for ensuring incidents are resolved and coordinating resources to deliver timely solutions.</p><p>• Deliver post-incident reviews/root causes, and drive continuous improvement.</p><p>• Maintain documentation, process runbooks, and service delivery playbooks</p><p>• Partner with Client Success Manager (CSM) to conduct regular client service reviews, including performance reporting, roadmaps, and opportunity identification.</p><p>• Work with Client Success Managers and technical leads to align IT solutions with evolving client needs.</p><p>Other duties as needed</p><p><br></p>
  • 2025-10-01T20:28:54Z
Principal Network Engineer-CCIE
  • Albuquerque, NM
  • remote
  • Permanent
  • - USD / Yearly
  • <p>Robert Half is seeking a Principal Network Engineer- CCIE required</p><p>No Visa Employment sponsorship</p><p>Must be authorized to work in the United States</p><p><br></p><p>This role is predominantly remote but may require some onsite support and client site travel as needed.</p><p><br></p><p>The Principal Network Engineer is the highest-level technical authority within the organization. This individual serves as both the final escalation point for Priority-1/2 incidents across all customers and the primary technical advisor and environment owner for a portfolio of strategic accounts. Success requires elite networking expertise, outstanding consulting and communication skills, and close collaboration with Service Desk, NOC, Sales, and leadership to maximize client stability, satisfaction, and growth.</p><p><br></p><p>ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:</p><p><br></p><p>• Lead diagnostic and restoration efforts for complex P1/P2 incidents; perform root-cause analysis and publish findings.</p><p>• Act as senior escalation resource and mentor for Tier 1-3 engineers; deliver case debriefs, training, and best-practice guidance.</p><p>• Own the technical relationship for assigned clients—maintain deep knowledge of environments, risks, and business goals.</p><p>• Conduct proactive health checks, capacity planning, performance tuning, and best-practice audits to prevent issues before they surface.</p><p>• Develop and present multi-year technical roadmaps aligned to client strategy, budget, and service capabilities.</p><p>• Identify upsell and cross-sell opportunities</p><p>• Produce clear, thorough documentation (HLD/LLD, MOP/CAB change plans, incident RCAs, environment runbooks).</p><p>• Influence service standards, tooling, and automation; pilot emerging technologies for future managed service offerings.</p><p>• Participate in a rotational on-call schedule for high-priority escalations</p><p>Other duties as needed</p><p><br></p><p><br></p><p><br></p><p><br></p>
  • 2025-09-18T17:43:48Z
Full Stack Software Engineer
  • Albuquerque, NM
  • onsite
  • Permanent
  • 135000.00 - 185000.00 USD / Yearly
  • <p>We are looking for a skilled Full Stack Software Engineer to join our team in Albuquerque, New Mexico. (Hybrid Work schedule)</p><p>In this role, you will contribute to building innovative financial risk management tools.</p><p>This position offers an opportunity to work hands-on with advanced technologies and deliver high-quality solutions.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain software applications that model financial risks, including revenue and insurance tools.</p><p>• Implement and optimize core features within Software-as-a-Service (SaaS) products hosted on major cloud platforms.</p><p>• Collaborate with support and customer teams to analyze feedback and address technical challenges effectively.</p><p>• Build and enhance automated testing pipelines using unit, integration, and end-to-end tests to ensure product quality.</p><p>• Explore and integrate new technologies to improve system performance and reduce operational costs.</p><p>• Design and maintain infrastructure-as-code solutions using tools like Terraform.</p><p>• Architect and deploy systems that utilize message queues such as RabbitMQ or Amazon SQS.</p><p>• Debug and troubleshoot dockerized applications within cloud environments.</p><p>• Review observability data to monitor system health and preemptively resolve issues.</p><p>• Contribute to Continuous Integration pipelines to streamline development workflows.</p><p>Other duties as needed </p>
  • 2025-09-18T20:59:08Z
Pl/SQL Programmer Analyst
  • Albuquerque, NM
  • onsite
  • Contract / Temporary to Hire
  • 34.25 - 39.66 USD / Hourly
  • <p>We are looking for an PL/SQL Programmer Analyst to join our team in Albuquerque, New Mexico. This Contract-to-Permanent position offers the opportunity to work on critical systems by developing and maintaining Oracle databases, client-server applications, and integrated data solutions. The ideal candidate will bring a strong problem-solving mindset and technical expertise to ensure software quality, reliable information, and stable mission-critical applications.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain Oracle databases, tables, and client-server applications to support mission-critical systems.</p><p>• Design integrated solutions by applying systems analysis and problem-solving techniques to complex data challenges.</p><p>• Ensure the stability, security, and quality of applications and information across production environments.</p><p>• Create and maintain automation scripts for data processing, service integration, and reporting tasks.</p><p>• Analyze, transform, and load data into Oracle databases using ETL techniques.</p><p>• Implement and maintain database and application security best practices to safeguard sensitive information.</p><p>• Work with Linux operating systems, including command-line operations and shell scripting, to optimize workflows.</p><p>• Collaborate on the setup and maintenance of sFTP servers, security keys, and firewall rules.</p><p>• Provide technical expertise for programming in PL/SQL, Python, C++, R, and other languages as needed.</p><p>• Support probabilistic matching tools, client-server applications, and web-based reporting solutions.</p><p>Other duties as needed</p>
  • 2025-09-29T20:24:00Z
Paralegal
  • Albuquerque, NM
  • onsite
  • Permanent
  • 60000.00 - 75000.00 USD / Yearly
  • We are looking for a meticulous Paralegal to join our team in Albuquerque, New Mexico. This role will primarily support two attorneys in business litigation, with occasional involvement in commercial or insurance litigation. The ideal candidate will thrive in a fast-paced environment and demonstrate strong organizational and communication skills.<br><br>Responsibilities:<br>• Manage and maintain attorneys’ calendars to ensure deadlines and appointments are effectively coordinated.<br>• File legal documents with various courts, adhering to proper procedures and timelines.<br>• Review and edit legal proceedings to ensure accuracy and compliance with regulations.<br>• Assist in drafting and organizing discovery materials to support litigation processes.<br>• Provide trial preparation support, including compiling necessary documents and evidence.<br>• Utilize case management software to organize and track case details efficiently.<br>• Collaborate with attorneys to address client needs and case-related tasks.<br>• Conduct legal research to support case strategies and document drafting.<br>• Ensure all litigation-related tasks are completed in a timely and thorough manner.
  • 2025-09-22T22:54:31Z
Staff Accountant
  • Albuquerque, NM
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>We are looking for a detail-oriented Staff Accountant to join our CPA frim in Albuquerque, New Mexico. This role offers the opportunity to work closely with financial data and client accounts, ensuring accuracy and compliance. The ideal candidate will possess strong analytical skills and a commitment to maintaining high standards in accounting practices.</p><p><br></p><p>Responsibilities:</p><p>• Verify the accuracy of accounts receivable, accounts payable, and general ledger entries.</p><p>• Review and assess accounting systems, recommending improvements to enhance controls and efficiency.</p><p>• Assist auditors by preparing financial reports and conducting in-depth data analysis.</p><p>• Audit financial statements and documents to ensure compliance with regulations.</p><p>• Analyze financial data to identify discrepancies and make necessary corrections.</p><p>• Conduct client site visits to gather and evaluate financial information.</p><p>• Ensure clients adhere to tax regulations and provide recommendations to improve compliance.</p><p>• Develop tools and metrics to monitor financial performance and controls.</p><p>• Evaluate corporate policies and suggest improvements where necessary.</p><p>• Perform cost and budget analyses to support decision-making.</p>
  • 2025-10-01T13:13:55Z
5+ Year Personal Injury Pre-Litigation Attorney
  • Albuquerque, NM
  • onsite
  • Permanent
  • 85000.00 - 175000.00 USD / Yearly
  • <p>We are looking for an experienced Plaintiff's Personal Injury Pre-Litigation Attorney with over five years of experience to join our client's well-established law firm in Albuquerque, New Mexico. This role involves managing cases from initial intake through settlement, with opportunities for both growth and financial reward. If you thrive in a dynamic legal environment and have a passion for advocating for personal injury plaintiffs, we encourage you to apply. This role is mainly in-office and provides a base salary plus monthly bonuses based on net attorney's fees upon settlement.</p><p><br></p><p>Responsibilities:</p><p>• Handle personal injury cases from client intake through settlement, ensuring thorough legal representation.</p><p>• Draft and review motions, briefs, and other legal documents with precision and attention to detail.</p><p>• Collaborate with clients to gather necessary information and guide them through the legal process.</p><p>• Negotiate settlements effectively to secure favorable outcomes for clients.</p><p>• Conduct comprehensive legal research and apply findings strategically to support case development.</p><p>• Maintain organized case files and manage deadlines to ensure timely case progression.</p><p>• Work closely with other attorneys and legal staff to ensure seamless case handling.</p><p>• Attend mediations and pre-litigation hearings as needed to advocate for clients' interests.</p><p>• Provide clear and consistent communication with clients regarding case status and next steps.</p>
  • 2025-09-22T18:29:18Z