We are looking for a detail-oriented Order Entry Specialist to join our team in Albuquerque, New Mexico. This is a long-term contract position that requires a dedicated individual to manage customer orders with precision and efficiency. The ideal candidate will thrive in a fast-paced, deadline-driven environment while consistently delivering exceptional customer service.<br><br>Responsibilities:<br>• Accurately input and manage customer orders in the Hedberg system, ensuring all details are correct and complete.<br>• Review vendor acknowledgments to identify and resolve any discrepancies promptly.<br>• Monitor and track replacements, expedite shipments, and maintain clear communication with clients, vendors, and sales teams.<br>• Prepare detailed order status reports to keep stakeholders informed of progress.<br>• Address and resolve invoice-related issues to ensure smooth transaction processing.<br>• Provide support for client service and administrative tasks, including occasional front desk responsibilities.<br>• Maintain organized records and documentation to support efficient operations.<br>• Collaborate with internal teams to ensure timely and accurate order fulfillment.<br>• Handle high-volume transactions while maintaining accuracy and attention to detail.
We are looking for an experienced Collections Specialist to join our team in Albuquerque, New Mexico. In this role, you will focus on resolving overdue accounts, negotiating payment terms, and maintaining clear and detail-oriented communication with clients. This is a long-term contract position that offers an opportunity to contribute to the success of our organization while honing your skills in account resolution.<br><br>Responsibilities:<br>• Contact clients to discuss overdue accounts and negotiate payment arrangements while adhering to company policies.<br>• Maintain accurate records of all collection activities, including payment agreements and account statuses.<br>• Collaborate with internal departments to address billing discrepancies and ensure timely resolutions.<br>• Prepare reports that track collection progress and contribute to departmental objectives.<br>• Assist in developing strategies to improve collection rates and meet performance targets.<br>• Provide exceptional customer service while balancing firm collection practices.<br>• Stay updated on relevant regulations and compliance standards related to collections.<br>• Utilize software tools such as Microsoft Excel to manage account data efficiently.<br>• Identify and escalate complex cases to management when necessary.<br>• Support team efforts in achieving overall financial goals and objectives.
We are looking for a dedicated Collections Specialist to join our team in Albuquerque, New Mexico. In this long-term contract role, you will play a vital part in resolving overdue accounts, negotiating payment arrangements, and ensuring accurate documentation of collection activities. This position requires strong communication skills, attention to detail, and the ability to balance assertive collection practices with exceptional customer service.<br><br>Responsibilities:<br>• Contact clients to negotiate payment arrangements and resolve account disputes professionally.<br>• Maintain and update detailed records of all collection activities within the system.<br>• Collaborate with internal departments to address billing discrepancies and ensure accurate account resolutions.<br>• Monitor overdue accounts and follow up on payments to meet departmental goals.<br>• Generate reports on collection activities and provide updates to management.<br>• Ensure compliance with company policies and legal regulations during all collection procedures.<br>• Assist in improving collection processes and strategies to enhance efficiency.<br>• Communicate effectively with both commercial and consumer clients to maintain positive relationships.<br>• Utilize data tools and software to manage accounts and track payment statuses.
<p>We are looking for a skilled Full Stack Software Engineer to join our team in Albuquerque, New Mexico. (Hybrid Work schedule)</p><p>In this role, you will contribute to building innovative financial risk management tools.</p><p>This position offers an opportunity to work hands-on with advanced technologies and deliver high-quality solutions.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain software applications that model financial risks, including revenue and insurance tools.</p><p>• Implement and optimize core features within Software-as-a-Service (SaaS) products hosted on major cloud platforms.</p><p>• Collaborate with support and customer teams to analyze feedback and address technical challenges effectively.</p><p>• Build and enhance automated testing pipelines using unit, integration, and end-to-end tests to ensure product quality.</p><p>• Explore and integrate new technologies to improve system performance and reduce operational costs.</p><p>• Design and maintain infrastructure-as-code solutions using tools like Terraform.</p><p>• Architect and deploy systems that utilize message queues such as RabbitMQ or Amazon SQS.</p><p>• Debug and troubleshoot dockerized applications within cloud environments.</p><p>• Review observability data to monitor system health and preemptively resolve issues.</p><p>• Contribute to Continuous Integration pipelines to streamline development workflows.</p><p>Other duties as needed </p>
<p>Robert Half is seeking a Principal Network Engineer- CCIE required</p><p>No Visa Employment sponsorship</p><p>Must be authorized to work in the United States</p><p><br></p><p>This role is predominantly remote but may require some onsite support and client site travel as needed.</p><p><br></p><p>The Principal Network Engineer is the highest-level technical authority within the organization. This individual serves as both the final escalation point for Priority-1/2 incidents across all customers and the primary technical advisor and environment owner for a portfolio of strategic accounts. Success requires elite networking expertise, outstanding consulting and communication skills, and close collaboration with Service Desk, NOC, Sales, and leadership to maximize client stability, satisfaction, and growth.</p><p><br></p><p>ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:</p><p><br></p><p>• Lead diagnostic and restoration efforts for complex P1/P2 incidents; perform root-cause analysis and publish findings.</p><p>• Act as senior escalation resource and mentor for Tier 1-3 engineers; deliver case debriefs, training, and best-practice guidance.</p><p>• Own the technical relationship for assigned clients—maintain deep knowledge of environments, risks, and business goals.</p><p>• Conduct proactive health checks, capacity planning, performance tuning, and best-practice audits to prevent issues before they surface.</p><p>• Develop and present multi-year technical roadmaps aligned to client strategy, budget, and service capabilities.</p><p>• Identify upsell and cross-sell opportunities</p><p>• Produce clear, thorough documentation (HLD/LLD, MOP/CAB change plans, incident RCAs, environment runbooks).</p><p>• Influence service standards, tooling, and automation; pilot emerging technologies for future managed service offerings.</p><p>• Participate in a rotational on-call schedule for high-priority escalations</p><p>Other duties as needed</p><p><br></p><p><br></p><p><br></p><p><br></p>
<p>Robert Half is seeking a Sr. Service Delivery Manager.</p><p>Remote, may require quarterly travel to key client sites predominately in the Southwest. </p><p><br></p><p>The Service Delivery Manager (SDM) will oversee the end-to-end delivery of IT services for a portfolio of clients. The Service Delivery Manager is responsible for overseeing the delivery of managed services to clients, ensuring that all service level agreements (SLAs) are met and that customer satisfaction is maximized. The SDM will coordinate cross-functional teams, manage technical escalations, and drive continuous improvement in service delivery processes. This is a client-facing role requiring both strong technical and operational acumen as well as excellent interpersonal skills.</p><p>________________________________________</p><p>Key Responsibilities:</p><p>• Serve as the primary point of contact for assigned clients regarding service performance, escalations, and ongoing delivery.</p><p>• Coordinate internal teams (helpdesk, NOC, engineering) to ensure smooth resolution of incidents and implementation of service changes.</p><p>• Monitor and report on SLAs, KPIs, and service metrics, using tools like ServiceNow, LogicMonitor, Splunk or similar platforms.</p><p>• Own the process for ensuring incidents are resolved and coordinating resources to deliver timely solutions.</p><p>• Deliver post-incident reviews/root causes, and drive continuous improvement.</p><p>• Maintain documentation, process runbooks, and service delivery playbooks</p><p>• Partner with Client Success Manager (CSM) to conduct regular client service reviews, including performance reporting, roadmaps, and opportunity identification.</p><p>• Work with Client Success Managers and technical leads to align IT solutions with evolving client needs.</p><p>Other duties as needed</p><p><br></p>
<p>A private medical practice is seeking Patient Service Representatives (PSRs) to support front desk and patient-facing operations in a women’s specialty clinic. This role is responsible for greeting patients, managing check-in and check-out, verifying insurance, collecting documentation, and ensuring accurate data entry in compliance with medical standards. Ideal candidates will bring strong computer skills, professionalism, and attention to detail, along with prior experience in a medical office or administrative setting. The position offers a Monday–Friday schedule with early Friday close, operates fully on-site, and is structured as temp-to-hire to allow both the practice and candidate to evaluate long-term fit.</p>
