Add your latest resume to match with open positions.

7 results for Customer Service in Albuquerque, NM

IT Support Technician

Albuquerque, NM
onsite
Temporary / Contract
- USD / Hourly
We are looking for an IT Support Technician to support day-to-day technical needs for a retail environment in Albuquerque, New Mexico. This Long-term Contract position is ideal for someone who enjoys helping end users, solving common hardware and software issues, and keeping support requests organized from intake through resolution. The role focuses on delivering responsive service, maintaining accurate records, and ensuring employees have reliable access to the tools and systems they need to work effectively. Responsibilities:• Manage the full lifecycle of support requests by logging issues, setting priority levels, documenting actions taken, and closing tickets once service is restored.• Provide front-line assistance for Windows 10 and Windows 11, Microsoft 365 applications, Outlook, web browsers, printers, and other commonly used workplace technology.• Diagnose and resolve routine problems affecting desktops, laptops, monitors, docking stations, scanners, headsets, printers, and mobile devices.• Handle user account tasks such as password resets, basic access support, Active Directory updates, and employee onboarding or separation activities.• Install approved applications, address standard software errors, and prepare workstations and devices for end-user deployment.• Support basic wired and wireless connectivity troubleshooting, including VPN access, IP-related issues, and mapped drive or shared resource problems.• Assess incoming incidents to determine urgency and business impact, resolve Tier 1 issues whenever possible, and route more advanced cases to higher support tiers with complete notes.• Maintain IT inventory, organize the support workspace, and contribute to knowledge base content and technical documentation for recurring issueOther duties as needed
2026-07-08T17:28:38Z

Level 2/3 Engineer

Albuquerque, NM
onsite
Temporary / Contract
- USD / Hourly
We are looking for a Level 2/3 Engineer to provide part-time/adhoc IT support for a locally based IT services firm in Albuquerque, New Mexico. The role is primarily remote, while also requiring occasional on-site visits when client needs call for hands-on technical support. Flexible scheduling is available, though periodic coordination during standard business hours will be expected.Initial IT support request is troubleshooting Network/WIFI issues for a local Non-profit. Responsibilities:• Diagnose and resolve network and Wi-Fi connectivity problems for client environments, including urgent service requests as they arise.• Deliver Level 2 and Level 3 technical support across Windows server infrastructure, networking components, and related systems.• Administer Active Directory tasks such as account and profile setup, directory maintenance, and issue remediation.• Investigate server performance and configuration concerns to restore stability and maintain reliable operations.• Configure and support firewall and network settings to help ensure secure and consistent connectivity.• Provide remote troubleshooting for most requests while traveling on-site to client locations when direct intervention is necessary.• Communicate clearly with client stakeholders, provide thorough service updates, and help set expectations around issue resolution.• Coordinate availability for ad hoc support needs and participate in occasional business-hours check-ins to review active work.• Document findings, actions taken, and recommendations to support ongoing service continuity for client accounts.Other duties as needed
2026-07-02T17:30:09Z

Operations Support Specialist

Albuquerque, NM
onsite
Temporary to Hire
- USD / Hourly
We are seeking an Operations Support Specialist to join our banking operations team in a critical back-office role supporting the daily movement, balancing, and settlement of bank funds. This position requires hands-on experience with core banking operations including ACH processing and disputes, domestic and international wire transactions, daily account settlement, reconciliations, exception processing, NSF/non-post handling, stop payments, chargebacks, and general transaction research. The ideal candidate will have a strong understanding of operational workflows within a financial institution, exceptional attention to detail, and the ability to manage time-sensitive transactions with accuracy and confidentiality. Additional responsibilities include assisting with debit card disputes, regulatory reporting, account research, audit support, balancing activities, and cross-functional support to branch and accounting teams as needed. Candidates should bring prior banking operations, bookkeeping, or accounting experience, strong problem-solving skills, and a solid commitment to operational excellence and customer service.
2026-07-02T17:30:09Z

Events Specialist

Albuquerque, NM
onsite
Temporary / Contract
- USD / Hourly
**Events Specialist (4-Month Contract) | $27-$32/hr** We're seeking an organized and detail-oriented Events Specialist for a 4-month contract to support the planning and execution of corporate, community, employee, member, and business development events. In this role, you'll coordinate event logistics including venues, vendors, catering, registrations, communications, materials, and on-site event support while also providing administrative assistance with scheduling, presentations, expense tracking, and departmental documentation. The ideal candidate has 2-4 years of experience in event planning, hospitality, project coordination, or administrative support, excels at managing multiple priorities in a fast-paced environment, and possesses strong communication, organizational, and customer service skills. A bachelor's degree is preferred, along with proficiency in Microsoft Office. Occasional evening, weekend, and local travel may be required.
2026-06-26T02:13:40Z

Lending Operations Coordinator

Albuquerque, NM
onsite
Temporary / Contract
- USD / Hourly
Our client, a respected financial institution in Albuquerque, is seeking a Lending Operations Coordinator to provide high-level administrative and operational support to the Chief Lending Officer on a six-month contract. This role is responsible for coordinating policy updates and document management, preparing reports, managing accounts payable and budgets, scheduling meetings and events, conducting research, and providing day-to-day operational support that keeps the lending division running efficiently. The ideal candidate is highly organized, detail-oriented, proficient with Microsoft Office, and has previous experience supporting executives or operations within a banking, lending, or financial services environment. This is a Monday through Friday, 8:00 a.m. to 5:00 p.m. opportunity paying $28-$30/hour.
2026-07-06T15:38:42Z

Staff Accountant

Albuquerque, NM
onsite
Permanent / Full Time
60000.00 - 75000.00 USD / Yearly
We are looking for a Staff Accountant to join our team. In this role, you will contribute across core accounting functions, including payroll, payables, receivables, reconciliations, tax support, and period-end close activities. The position is well suited for an accounting specialist who can maintain accurate financial records, support compliance requirements, and provide dependable reporting for business operations. Responsibilities: • Handle day-to-day accounting transactions by recording invoices, payments, and other financial activity across multiple business units. • Support monthly and annual close processes by preparing reconciliations, journal entries, and related account analysis. • Administer payroll for weekly and biweekly cycles, ensuring accurate processing of earnings, deductions, garnishments, and off-cycle payments. • Monitor payroll tax activity and assist with federal, state, and local filings, including year-end wage reporting and quarterly tax submissions. • Prepare and issue customer billings, apply incoming payments, and reconcile accounts receivable balances to the general ledger. • Review outstanding receivables, distribute aging reports, and follow up on overdue balances to improve collections. • Process vendor invoices, maintain supplier records, coordinate payment runs, and reconcile accounts payable balances and statements. • Organize financial documentation for audit requests, assist with budget-related work, and maintain records in accordance with company and regulatory standards. • Provide guidance to employees and managers on payroll timekeeping procedures and support upkeep of QuickBooks Time configurations. • Complete additional administrative or operational tasks assigned by leadership in support of department needs.
2026-06-12T13:33:43Z

Legal Assistant

Albuquerque, NM
onsite
Temporary to Hire
- USD / Hourly
Legal Assistant / Legal Secretary Our client is seeking an experienced Legal Assistant / Legal Secretary to support attorneys within its Insurance Defense and Medical Malpractice practice. This is a contract-to-permanent opportunity for a highly organized legal detail oriented applicant who thrives in a fast-paced litigation environment and is looking for long-term career growth. Responsibilities include greeting clients and visitors, answering and routing phone calls, coordinating depositions, hearings, meetings, and travel arrangements, preparing legal documents and correspondence, conducting legal research, organizing and maintaining electronic case files in iManage, opening new client matters, performing conflict checks, updating docket sheets and case information, maintaining attorney calendars and litigation deadlines, performing state and federal e-filing, communicating professionally with clients, opposing counsel, court personnel, vendors, and internal departments, and providing general administrative support including filing, scanning, and data entry. experience in candidates should have previous experience as a Legal Assistant or Legal Secretary, preferably within a litigation practice. Experience in Insurance Defense is highly preferred. Candidates should possess knowledge of state and federal court rules and procedures, e-filing experience, excellent organizational and time management skills, strong written and verbal communication abilities, proficiency with Microsoft Office, and the ability to maintain confidentiality while working independently and collaboratively. Experience with iManage or similar document management software is a plus, although training will be provided on firm-specific systems. This position is Monday through Friday from 8:00 AM to 5:00 PM. Employees are eligible for a hybrid schedule after onboarding, working three days in the office and two days remotely. Upon potential permanent permanent, the firm offers a comprehensive benefits package including medical, dental, and vision insurance, 401(k) with company match, paid holidays, PTO, discretionary year-end bonus, and employee referral bonuses. This opportunity is ideal for a dependable, detail-oriented legal detail oriented who enjoys supporting attorneys, managing multiple priorities, and contributing to a collaborative and client-focused law firm.
2026-07-07T15:18:44Z