<p>We are looking for a dedicated Systems Administrator to join our team on a Contract-to-Permanent basis in Albuquerque, New Mexico. In this role, you will play a crucial part in providing technical support and managing IT systems in a Microsoft Windows environment. You will work closely with the IT team to ensure seamless system operations, maintain security protocols, and assist with the implementation of IT policies and best practices.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to support tickets, system alerts, and direct requests to address hardware, software, and network issues.</p><p>• Provide technical assistance to users within a Windows and Windows Server environment.</p><p>• Manage and maintain the Microsoft Active Directory environment, including user accounts and access rights.</p><p>• Track and manage organizational assets using inventory management systems and mobile device management tools.</p><p>• Collaborate with the IT team to develop, document, and implement IT policies, procedures, and best practices.</p><p>• Support the administration of Microsoft 365, including Azure Entra ID, SharePoint Online, Exchange Online, and Microsoft Teams.</p><p>• Ensure the security and compliance of sensitive data, such as Personally Identifiable Information (PII) and Protected Health Information (PHI), following industry standards.</p><p>• Monitor and enhance security measures, including encryption, access controls, and routine audits.</p><p>• Assist in data backup operations and disaster recovery planning to minimize downtime.</p><p>• Provide excellent customer service and communicate technical solutions in a clear, non-technical manner to staff.</p><p>Other duties as needed </p>
<p>Position Overview</p><p>We are seeking a Collections Specialist (Account Resolution Representative) to manage overdue accounts, ensure accurate resolution, and maintain professional communication with clients. This role requires persistence, attention to detail, and the ability to negotiate while balancing customer service with firm collection practices.</p><p><br></p><p>Key Responsibilities</p><p>Contact clients regarding overdue accounts, follow up consistently.</p><p>Negotiate payment arrangements and resolve disputes.</p><p>Manage account records and document all collection activities.</p><p>Assist with reporting and department goals.</p><p>Collaborate with internal teams to resolve billing discrepancies.</p><p><br></p><p>Qualifications</p><p>Prior collections or AR experience required.</p><p>Proficiency in Microsoft Excel and Office.</p><p>Strong communication and negotiation skills.</p><p>Organized, detail-oriented, and able to manage multiple accounts.</p><p>Bilingual (English/Spanish) a plus.</p>
<p>We are looking for a Law Firm Billing Specialist with at least one year of experience to join our client's team in Albuquerque, New Mexico. In this role, you will play a critical part in managing the firm’s billing processes, ensuring accuracy, and maintaining compliance with client requirements. The ideal candidate will bring expertise in legal billing systems and a strong ability to communicate effectively with attorneys, clients, and team members.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and distribute monthly pre-bills and draft invoices for review by attorneys.</p><p>• Make accurate adjustments to invoices based on feedback from attorneys, client agreements, and billing policies.</p><p>• Accurately set up new client matters in the firm’s billing system while ensuring compliance with procedures.</p><p>• Generate and analyze client history reports to manage new and ongoing matters.</p><p>• Submit and track invoices through various electronic billing platforms such as Legal Tracker, Collaborati, and Legal Exchange.</p><p>• Respond promptly and professionally to client and attorney inquiries related to billing and account details.</p><p>• Assist attorneys with monitoring overdue accounts and support collection efforts to ensure timely payments.</p><p>• Maintain strict confidentiality in all billing and client-related communications and documentation.</p><p>• Contribute to special projects and process improvements as assigned.</p><p>• Work proactively and independently while also collaborating effectively within a team environment.</p>
<p>We’re seeking a detail-oriented Card Services Representative to support debit and credit card operations, fraud investigation, and dispute resolution processes. This role is responsible for researching and resolving member claims in accordance with Visa, Reg E, and Reg Z regulations; processing adjustments; monitoring reports; and maintaining accurate documentation to ensure compliance and service standards are met. The ideal candidate has at least one year of financial institution experience and working knowledge of debit/credit card products, fraud mitigation, and related systems (PSCU, CO-OP, or Episys preferred). Strong communication, organization, and multitasking skills are essential. Three month contract - apply today!</p>
