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1 result for Customer Service in Albuquerque, NM
- Albuquerque, NM
- onsite
- Temporary / Contract
- 21 - 23 USD / Hourly
- <p>Looking to add a remote Customer Service Representative to our team. This position will play a key role in supporting customers, managing internal business processes, and helping ensure a seamless experience across our online auction platform. We're looking for someone who enjoys solving problems, communicating with customers, and learning the technical side of a growing e-commerce business. What You'll Do Provide outstanding customer support via phone, email, chat, and text message Assist customers with questions, account inquiries, and issue resolution Learn and become proficient with Lockerfox's e-commerce platform and backend management tools Investigate and resolve customer issues across multiple interconnected systems Use independent judgment to determine when issues should be escalated Review and quality-check auctions before they open for bidding Monitor accounts receivable and assist with invoice follow-up as needed Help standardize customer support processes to ensure a consistent customer experience Collaborate with software developers to prioritize system fixes and enhancements Build strong customer relationships and promote long-term customer success</p>
- 2026-10-02T00:00:00Z