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5 results for Customer Service in Albuquerque, NM

Project Coordinator

Albuquerque, NM
onsite
Temporary / Contract
- USD / Hourly
The Project Coordinator supports either the Retail or Trade Sales segment and is responsible for managing customer orders from contract through final resolution. This role coordinates scheduling, delivery, and installation to ensure projects are completed accurately, on time, and with a high level of customer satisfaction. The Project Coordinator works closely with sales teams, order fulfillment, installers, and third-party providers to track key order details, resolve shortages or damages, communicate timelines, and handle post-installation issues when needed. Ideal candidates are highly organized, detail-oriented problem solvers with strong communication skills, solid computer proficiency (Excel, Word, Outlook), and the ability to juggle multiple priorities in a fast-paced environment. Prior experience in project coordination, construction, or window/door products is a plus. $19/hr
2026-07-31T15:28:48Z

IT Support Technician

Albuquerque, NM
onsite
Temporary / Contract
- USD / Hourly
We are looking for an IT Support Technician to support day-to-day technical needs for a retail environment in Albuquerque, New Mexico. This Long-term Contract position is ideal for someone who enjoys helping end users, solving common hardware and software issues, and keeping support requests organized from intake through resolution. The role focuses on delivering responsive service, maintaining accurate records, and ensuring employees have reliable access to the tools and systems they need to work effectively. Responsibilities:• Manage the full lifecycle of support requests by logging issues, setting priority levels, documenting actions taken, and closing tickets once service is restored.• Provide front-line assistance for Windows 10 and Windows 11, Microsoft 365 applications, Outlook, web browsers, printers, and other commonly used workplace technology.• Diagnose and resolve routine problems affecting desktops, laptops, monitors, docking stations, scanners, headsets, printers, and mobile devices.• Handle user account tasks such as password resets, basic access support, Active Directory updates, and employee onboarding or separation activities.• Install approved applications, address standard software errors, and prepare workstations and devices for end-user deployment.• Support basic wired and wireless connectivity troubleshooting, including VPN access, IP-related issues, and mapped drive or shared resource problems.• Assess incoming incidents to determine urgency and business impact, resolve Tier 1 issues whenever possible, and route more advanced cases to higher support tiers with complete notes.• Maintain IT inventory, organize the support workspace, and contribute to knowledge base content and technical documentation for recurring issueOther duties as needed
2026-07-08T17:28:38Z

Director of Digital Growth

Albuquerque, NM
onsite
Permanent / Full Time
- USD / Yearly
We are looking for a strategic digital growth leader to guide customer acquisition, online channel performance, and lifecycle engagement for a financial services organization in Albuquerque, New Mexico. This role will shape initiatives that strengthen onboarding, activation, retention, and self-service adoption while translating performance data into actionable business decisions. The Director will work closely with cross-functional teams to align growth priorities, manage investment decisions, and deliver clear updates to executive stakeholders. Responsibilities:• Create and lead digital growth plans that expand customer acquisition and improve performance across the full customer journey.• Evaluate conversion, engagement, and retention trends across digital channels and implement improvements that increase measurable results.• Oversee growth-related spending, monitor return on investment, and adjust priorities based on performance insights and business goals.• Develop forecasts, financial models, and business cases to support strategic planning and funding decisions.• Present channel results, opportunities, and recommendations to senior leadership through concise reporting and data-driven analysis.• Partner with teams across marketing, product, operations, analytics, and customer experience to coordinate execution of growth initiatives.• Advance digital adoption and self-service usage by identifying friction points and improving customer-facing experiences.• Lead, mentor, and develop a team of analysts and product professionals focused on digital performance and innovation.• Ensure initiatives meet applicable compliance, risk, and regulatory expectations within a regulated financial environment.Other duties as needed
2026-07-16T20:28:48Z

Snr Cost Accountant

Albuquerque, NM
onsite
Temporary to Hire
- USD / Hourly
A leading aerospace manufacturing company in Albuquerque is seeking a Senior Program Accountant I to support complex customer programs, contract accounting, revenue recognition, and financial analysis. This role will partner closely with accounting, finance, and cross-functional teams to interpret customer contracts, evaluate revenue recognition requirements under ASC 606, support program financial reporting, and provide insight into project performance. The ideal candidate will have strong accounting fundamentals, including journal entries, reconciliations, and month-end close, along with experience analyzing contracts, supporting revenue recognition, and working with project/program financial data. Experience with Estimate at Completion (EAC), contract assets/liabilities, overtime revenue recognition, or aerospace/defense programs is highly desirable. This position requires someone who can independently manage accounting responsibilities, interpret complex financial information, and communicate financial results in a clear, business-focused way to stakeholders across the organization. Bachelor’s degree in Accounting, Finance, or related field and 5+ years of relevant experience preferred.
2026-07-20T21:53:44Z

Staff Accountant

Albuquerque, NM
onsite
Permanent / Full Time
60000.00 - 75000.00 USD / Yearly
We are looking for a Staff Accountant to join our team. In this role, you will contribute across core accounting functions, including payroll, payables, receivables, reconciliations, tax support, and period-end close activities. The position is well suited for an accounting specialist who can maintain accurate financial records, support compliance requirements, and provide dependable reporting for business operations. Responsibilities: • Handle day-to-day accounting transactions by recording invoices, payments, and other financial activity across multiple business units. • Support monthly and annual close processes by preparing reconciliations, journal entries, and related account analysis. • Administer payroll for weekly and biweekly cycles, ensuring accurate processing of earnings, deductions, garnishments, and off-cycle payments. • Monitor payroll tax activity and assist with federal, state, and local filings, including year-end wage reporting and quarterly tax submissions. • Prepare and issue customer billings, apply incoming payments, and reconcile accounts receivable balances to the general ledger. • Review outstanding receivables, distribute aging reports, and follow up on overdue balances to improve collections. • Process vendor invoices, maintain supplier records, coordinate payment runs, and reconcile accounts payable balances and statements. • Organize financial documentation for audit requests, assist with budget-related work, and maintain records in accordance with company and regulatory standards. • Provide guidance to employees and managers on payroll timekeeping procedures and support upkeep of QuickBooks Time configurations. • Complete additional administrative or operational tasks assigned by leadership in support of department needs.
2026-07-17T13:08:42Z