<p>Robert Half is seeking a Director of Applications in Albuquerque, New Mexico.</p><p><br></p><p>The Director of Application Support leads a high-performing team responsible for ensuring the reliability, performance, and ongoing support of the organization’s software applications. This role oversees daily technical operations, drives continuous improvement, and collaborates across departments to implement upgrades, resolve complex issues, and maintain system stability. The director also manages vendor relationships, oversees budgets, and ensures compliance with industry standards and best practices.</p><p><br></p><p>Key Responsibilities</p><p>Leadership & Operations</p><p>Manage a large workgroup or sub-functional team, including individual contributors, supervisors, and managers.</p><p>Oversee daily support operations, ensuring timely delivery of solutions and high-quality service.</p><p>Represent the department in cross-functional initiatives as needed.</p><p>Provide guidance and direction through independent decision-making and sound judgment.</p><p>Manage and influence team autonomy while driving accountability.</p><p><br></p><p>Technical & Strategic Management</p><p>Oversee multiple processes, programs, and application support initiatives.</p><p>Identify and implement solutions for technical and operational challenges.</p><p>Translate organizational strategy into annual goals for the application support function.</p><p>Stay current on industry trends and bring strategic insight to evolving technology needs.</p><p>Coordinate with development teams to implement upgrades, enhancements, and best practices.</p><p><br></p><p>Team Development & Budgeting</p><p>Develop and mentor staff to meet short- and long-term departmental needs.</p><p>Manage budget planning and monitor ongoing financial performance.</p><p>Ensure compliance with regulatory standards and internal policies.</p><p><br></p><p>Other duties as needed</p>
