1 result for Data Entry And Word Processing in Albany, NY

Data Entry Clerk

Pittsfield, MA
remote
Temporary
15.8365 - 18.337 USD / Hourly
We are looking for a detail-oriented Data Entry Clerk to join our team in Pittsfield, Massachusetts. This role requires someone who excels in accuracy, organization, and efficiency while handling high volumes of information. As a Long-term Contract position, this opportunity offers stability and the potential for growth within a dynamic and supportive environment. Responsibilities: • Accurately input and update data into various systems and databases, ensuring consistent accuracy and attention to detail. • Respond to inbound calls from customers, addressing inquiries related to bank accounts, payments, and online banking services. • Assist customers with issues such as resetting online banking credentials, setting up e-statements, and processing check orders. • Investigate and resolve customer complaints, escalating complex issues to the appropriate department when necessary. • Compile and file reports related to unauthorized electronic activities on customer accounts. • Cross-sell and refer banking products and services to customers to meet their needs and strengthen relationships. • Maintain compliance with banking regulations, policies, and procedures to ensure ethical standards are upheld. • Provide backup support to senior team members, assisting with the mentorship and training of new hires. • Prepare correspondence and documentation to support customer resolutions and ensure smooth communication. • Participate in bank initiatives and sales campaigns to promote services and drive engagement.
2026-03-11T00:00:00Z