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1 result for Customer Service Manager in Albany, NY
- Clifton Park, NY
- onsite
- Temporary to Hire
- 20 - 21.5 USD / Hourly
- <p>We are looking for a Customer Service Representative to join our team <strong>on site </strong>in <strong>Clifton Park, New York</strong> in a contract-to-permanent capacity. This role is ideal for someone who brings a service-focused mindset, communicates clearly, and can manage a high volume of customer interactions with professionalism. The position supports customers with account questions, service requests, and issue resolution while helping ensure dependable service for the community.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Manage incoming customer interactions and assist with setting up new service, ending service, or updating existing accounts.</p><p>• Handle payment-related activity, review billing concerns, and maintain accurate customer records in internal systems.</p><p>• Respond to questions from customers and internal teams to clarify service needs and address concerns in a timely manner.</p><p>• Investigate service-related issues and work toward practical, safe, and efficient resolutions.</p><p>• Document customer conversations and account changes thoroughly to support accurate follow-up and service continuity.</p><p>• Provide courteous support across phone-based communications while balancing quality, speed, and attention to detail.</p>
- 2026-07-24T00:00:00Z