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23 results for Customer Service Manager in Albany, NY

Help Desk Manager
  • Glens Falls, NY
  • onsite
  • Permanent
  • 75000.00 - 90000.00 USD / Yearly
  • <p>We are looking for an experienced Help Desk Manager to oversee and lead our IT support operations in Glens Falls, New York. This role involves managing a team of help desk professionals, ensuring high-quality service delivery, and providing exceptional support to executives and staff alike. The ideal candidate will excel in team leadership, technical problem-solving, and training development.</p>
  • 2025-09-15T14:48:57Z
Business Support Specialists
  • Albany, NY
  • onsite
  • Temporary
  • 19.00 - 21.00 USD / Hourly
  • <p>Business Support Specialist – Albany, NY (Long-Term Contract)</p><p>We’re seeking highly organized and detail-oriented Business Support Specialists to join our team in Albany, New York. In this long-term contract role, you’ll work within our service center, specializing in finance, human resources, or support services. This position emphasizes cross-training and adaptability, allowing you to contribute across multiple service areas as needed.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Process transactions in finance, HR, or support services, following established procedures and service level agreements.</li><li>Apply working knowledge of relevant policies and procedures to ensure accuracy and compliance.</li><li>Respond to inquiries and resolve issues through the call center and ticketing system.</li><li>Investigate and correct complex processing errors to maintain data integrity.</li><li>Analyze data to support audits and improve operational practices.</li><li>Provide professional, responsive customer service.</li><li>Identify user needs and recommend system or process enhancements.</li><li>Assist with audit reviews and evaluations.</li><li>Collaborate with team members to manage workload across service lines.</li><li>Ensure clear, timely, and accurate communication, including email correspondence.</li></ul><p> Call Mary Christman or Gabrielle Maisonet at 518/462-1430 to learn more and share your interest. We look forward to connecting! </p>
  • 2025-09-08T19:54:09Z
Workmans Compensation Customer Service Representative
  • Albany, NY
  • onsite
  • Permanent
  • 60000.00 - 70000.00 USD / Yearly
  • We are looking for a dedicated Workers' Compensation Customer Service Representative to join our team in Albany, New York. In this role, you will play a key part in supporting the production and retention of insurance accounts while delivering exceptional service to policyholders. This position requires a strong understanding of workers' compensation policies and a proactive approach to customer service.<br><br>Responsibilities:<br>• Oversee existing insurance policies to ensure audits, reports, and claims are managed in compliance with New York State regulations.<br>• Assist policyholders by addressing claims, providing educational materials, verifying coverage, and delivering proof of insurance.<br>• Identify and pursue new business opportunities to meet monthly sales targets.<br>• Perform administrative tasks such as bookkeeping, data entry, electronic filing, resolving billing issues, and processing policy changes.<br>• Collaborate with agents to prepare certificates of insurance and renewal documents.<br>• Serve as a backup representative for workers’ compensation client services.<br>• Develop expertise in regulations and requirements specific to agriculture-related Workers’ Compensation Safety Group 486.<br>• Maintain effective systems and procedures to ensure revenue generation while providing high-quality service to members.<br>• Support departmental programs and services by adhering to established processes and objectives.
  • 2025-08-15T14:59:28Z
Business Services Records & Support Specialist
  • Albany, NY
  • onsite
  • Temporary
  • 19.00 - 21.00 USD / Hourly
  • <p>Join a collaborative team supporting essential business operations for a state-affiliated organization in this long-term, contract role. The Records Support Specialist focuses on maintaining organized and accurate records across digital systems and physical filing structures, while supporting general administrative tasks to ensure smooth service line operations. As needed, the specialist also assists with written communications, handled with clarity, professionalism, and confidentiality.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Maintain organized and accurate records within internal systems and physical filing structures.</li><li>Support written communications, including email and letter correspondence as needed, ensuring clarity and professionalism.</li><li>Assist with general administrative tasks to support the smooth operation of the service line.</li><li>Ensure all documentation is properly filed, stored, and easily retrievable when needed.</li><li>Review records for completeness and accuracy, making updates as necessary.</li><li>Respond to inquiries and provide guidance related to recordkeeping and documentation processes.</li><li>Collaborate with team members to manage shared responsibilities and support cross-functional needs.</li><li>Handle sensitive information with discretion and maintain confidentiality at all times.</li><li>Perform additional duties as assigned based on departmental priorities.</li></ul><p><br></p><p>Interested in learning more?</p><p>Please contact Mary Christman or Gabrielle Maisonet at 518-462-1430 for next steps. We look forward to hearing from you!</p>
  • 2025-09-08T20:09:33Z
Leasing Agent
  • Albany, NY
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a Leasing Agent to join our team in Albany, New York. In this Contract-to-Permanent position, you will play a key role in creating a positive experience for prospective and current residents while supporting the daily operations of the leasing office. If you thrive in a customer-focused environment and enjoy helping people find their perfect home, we encourage you to apply.<br><br>Responsibilities:<br>• Welcome and assist prospective residents with professionalism and enthusiasm.<br>• Conduct property tours that highlight the features and benefits of available units.<br>• Clearly explain leasing terms and guide applicants through the lease application process.<br>• Maintain consistent follow-up with leads to encourage property visits and applications.<br>• Provide support during move-ins, lease renewals, and other resident-related activities.<br>• Collaborate with the team to ensure efficient daily operations.<br>• Address connectivity issues and resolve customer concerns effectively.<br>• Handle inbound and outbound calls to assist with inquiries and provide solutions.<br>• Manage email correspondence to respond to resident and applicant questions promptly.
  • 2025-09-12T14:29:26Z
Office Manager/Accounting Clerk
  • Albany, NY
  • onsite
  • Contract / Temporary to Hire
  • 21.00 - 23.00 USD / Hourly
  • <p><strong>Accounting Assistant</strong></p><p> <strong>Location:</strong> Albany, NY</p><p> <strong>Schedule:</strong> Monday – Friday, 8:00 AM – 4:30 PM</p><p> <strong>Pay:</strong> $20 – $23/hour (Temp-to-Hire)</p><p><br></p><p>We are seeking a detail-oriented <strong>Accounting Assistant</strong> to join our client’s team in Albany, NY. This temp-to-hire role offers training, growth potential, and the opportunity to develop strong accounting skills while supporting daily financial operations.</p><p><br></p><p>Key Responsibilities</p><ul><li>Enter and process financial data, invoices, and time & materials (T& M) sheets with accuracy</li><li>Assist with reconciliations, journal entries, and other routine accounting tasks</li><li>Maintain organized records and support preparation of financial reports</li><li>Input data into Viewpoint or similar accounting software (training provided)</li><li>Provide occasional administrative support, such as handling correspondence and filing</li><li>Support the accounting team with special projects and reporting as needed</li></ul>
  • 2025-09-12T19:48:47Z
Help Desk Analyst I
  • Lee, MA
  • onsite
  • Temporary
  • 33.25 - 38.50 USD / Hourly
  • We are looking for a skilled Help Desk Analyst I to join our team on a contract basis in Lee, Massachusetts. This role involves providing technical support and troubleshooting assistance across a range of platforms, including Android, Microsoft, and Apple devices. If you are passionate about resolving IT challenges and delivering excellent customer service, we encourage you to apply.<br><br>Responsibilities:<br>• Provide timely and effective technical support for issues related to Android devices, Microsoft systems, and Apple technologies.<br>• Assist users in troubleshooting hardware and software problems on Mac computers and other computer equipment.<br>• Configure and manage Active Directory settings to ensure proper user access and security.<br>• Deploy updates, patches, and configurations across various systems and devices.<br>• Maintain and support Cisco and Citrix technologies, ensuring seamless operation.<br>• Collaborate with team members to address complex IT challenges and implement solutions.<br>• Document and track all support requests to ensure accurate reporting and follow-up.<br>• Conduct regular system checks and preventative maintenance to minimize downtime.<br>• Offer guidance and training to users on best practices for utilizing IT resources.<br>• Support configuration management processes to optimize system performance and reliability.
  • 2025-09-11T12:03:49Z
Accounts Payable Coordinator
  • Menands, NY
  • onsite
  • Contract / Temporary to Hire
  • 23.00 - 25.00 USD / Hourly
  • <p><strong>Overview:</strong></p><p>Our client is seeking a detail-oriented Accounts Payable Specialist to support invoice and reimbursement processing in a fast-paced healthcare environment. This is a temp-to-hire opportunity.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process all invoices, reimbursements, credits, and refunds accurately and on time in the ERP system, including purchase order (PO) and non-PO invoices.</li><li>Review and resolve invoice exceptions and unapproved invoices in coordination with internal departments.</li><li>Ensure compliance with policies and documentation requirements for invoice and expense processing.</li><li>Work with vendors to resolve discrepancies and reconcile statements regularly.</li><li>Support electronic invoice submission and help onboard suppliers to EDI where applicable.</li><li>Maintain accurate supplier records to ensure correct payment processing.</li><li>Perform regular audits to identify errors or improvement opportunities.</li><li>Provide timely support to staff and vendors regarding payment inquiries and policies.</li><li>Collaborate with departments such as Supply Chain, Finance, and Receiving to maintain efficient workflows and high service standards.</li><li>Assist with other tasks and provide coverage as needed.</li></ul><p><br></p><p><br></p>
  • 2025-09-02T15:14:02Z
Workplace Consultant
  • Albany, NY
  • onsite
  • Permanent
  • 55000.00 - 70000.00 USD / Yearly
  • We are looking for a Workplace Consultant to join our team in Albany, New York. In this role, you will play a central part in identifying and cultivating customer relationships, managing sales processes, and ensuring the satisfaction of our clients. This position offers an opportunity to contribute to business growth while maintaining high standards and advancing your expertise.<br><br>Responsibilities:<br>• Identify potential customers through various channels, including referrals, networking, and online research.<br>• Build and maintain strong customer relationships by ensuring consistent satisfaction and addressing client needs.<br>• Monitor quarterly performance metrics and prepare detailed reports for review.<br>• Create accurate quotations and oversee budget development, pricing strategies, and profit margin calculations.<br>• Coordinate internal resources, such as project management and design teams, to ensure smooth execution of sales initiatives.<br>• Conduct site visits as needed to assess project requirements and provide hands-on support.<br>• Manage credit applications and payment processes, ensuring compliance with company policies and resolving any obstacles.<br>• Serve as a liaison between customers and the credit department to address and resolve payment discrepancies or credit holds.<br>• Stay informed about industry developments by attending workshops, reviewing publications, and participating in relevant networks.<br>• Monitor market trends and competitor activities, recommending improvements to enhance products, services, and strategies.
  • 2025-09-10T14:34:16Z
Operational Technology Support
  • Lee, MA
  • onsite
  • Contract / Temporary to Hire
  • 33.25 - 38.50 USD / Hourly
  • We are looking for an experienced Operational Technology Support specialist to join our team in Lee, Massachusetts. This Contract-to-Permanent position requires someone with a strong background in hardware analysis and compliance within manufacturing environments. The ideal candidate will play a crucial role in ensuring operational efficiency, regulatory adherence, and continuous improvement across production processes.<br><br>Responsibilities:<br>• Investigate and resolve customer complaints related to manufacturing activities to ensure quality standards are met.<br>• Monitor and manage departmental quality management system records, including tracking due and overdue items.<br>• Communicate the status of quality documentation to production management on a regular basis.<br>• Manage alarm systems in manufacturing areas to support operational compliance.<br>• Support internal, customer, and regulatory audits by preparing and providing necessary documentation.<br>• Collaborate with cross-functional teams to ensure manufacturing practices align with regulatory and internal standards.<br>• Assist in developing training materials and facilitating training sessions to maintain compliance and improve operational knowledge.<br>• Generate and present departmental performance statistics to production management, ensuring alignment with business objectives.<br>• Conduct assessments of production line utilization and equipment efficiency to drive capacity planning.<br>• Lead continuous improvement initiatives within manufacturing processes to enhance operational performance.
  • 2025-08-18T12:53:59Z
In House Counsel
  • Hurley, NY
  • onsite
  • Permanent
  • 140000.00 - 160000.00 USD / Yearly
  • <p>Our client, the largest intercity bus company in New York state, is looking for an in house counsel to add to their team in Hurley, New York. This role requires a meticulous legal expert who can provide strategic advice across multiple areas, including labor relations, contract negotiations, and regulatory compliance. The ideal candidate will have experience with labor and employee relations experience and EEOC. </p><p><br></p><p><br></p><p>KEY RESPONSIBILITIES:</p><p>This position will provide counsel, support, and oversight in the following areas:</p><p>• Negotiation, interpretation, and application of eight collective bargaining agreements</p><p>• Oversight and administration of human resource policies including:</p><p> Annual sexual harassment and other mandatory trainings</p><p> Agency submissions (EEOC/AA, SSPP/PTASP, Emergency Response Plans, etc.)</p><p> Hiring, onboarding, and orientation materials</p><p> Drafting disciplinary, discharge, and counseling letters</p><p> Drafting, reviewing, and revising record retention and other company/departmental policies and memos</p><p> Federally regulated drug and alcohol testing procedures and related programs</p><p>• Management of outside legal counsel including litigation management and managing Canadian outside counsel related to operations in Montreal and Ontario</p><p>• Legal counsel and drafting/reviewing all correspondence related to Operations, Safety, Fleet Maintenance, and Customer Care Departments</p><p>• Triennial submissions and federal and state triennial audits</p><p>• Regulatory waivers (i.e. FMCSA, FTA)</p><p>• Contract review including insurance indemnification clauses</p><p>• Collaboration on cybersecurity and technology/data privacy requirements</p><p>• Insurance litigation and management of insurance company-appointed counsel</p><p>• Drafting various correspondence as needed                                      </p>
  • 2025-09-10T17:49:00Z
Accounts Receivable Clerk
  • Altamont, NY
  • onsite
  • Permanent
  • 48000.00 - 52000.00 USD / Yearly
  • <p>Rachel Miller with Robert Half is partnering with a company in the Capital Region on an Accounts Receivable Clerk role. This role involves maintaining accurate financial records, processing payments, and ensuring client accounts are up to date. If you are eager to learn and thrive in a fast-paced environment, this position offers an excellent opportunity to grow your career.</p><p><br></p><p>Responsibilities:</p><p>• Process client charges, payments, and deposits accurately and efficiently.</p><p>• Maintain and reconcile client accounts, ensuring all information is up to date.</p><p>• Research and resolve discrepancies in account records to maintain accuracy.</p><p>• Prepare monthly accounts receivable reconciliations and distribute them to program managers.</p><p>• Handle cash receipts and manage associated tasks within the Financial Edge system.</p><p>• Support the finance team by assisting with accounts payable checks impacting client accounts.</p><p>• Communicate effectively with team members and ask for assistance when needed.</p><p>• Collaborate with the contract manager to ensure smooth financial operations.</p><p>• Learn and adapt quickly to new systems and processes as required.</p>
  • 2025-09-16T18:29:27Z
Sr. Auditor
  • Albany, NY
  • onsite
  • Temporary
  • 32.00 - 40.00 USD / Hourly
  • <p>We are looking for an experienced Sr. Auditor to join our team in Albany, New York. This position offers the opportunity to play a key role in conducting financial and compliance audits for various clients. As part of a long-term contract, you will contribute to impactful auditing projects that support transparency and operational improvement.</p><p><br></p><p>Responsibilities:</p><p>• Lead financial audits, ensuring thorough examination of statements and compliance with relevant regulations.</p><p>• Conduct operational audits to evaluate the effectiveness of internal controls and operational procedures.</p><p>• Develop and execute comprehensive audit plans tailored to client needs.</p><p>• Collaborate with government agencies and public programs to perform program-specific audits.</p><p>• Analyze audit findings and prepare detailed reports that highlight key insights and recommendations.</p><p>• Ensure compliance with Sarbanes-Oxley (SOX) standards and other applicable frameworks.</p><p>• Assist in auditing annual financial statements for accuracy and regulatory adherence.</p><p>• Perform agreed-upon procedures to address specific client concerns or objectives.</p><p>• Provide advisory support to clients by identifying areas for operational and financial improvement.</p><p>• Utilize technology tools to efficiently manage remote or hybrid audit processes.</p>
  • 2025-09-16T15:23:44Z
Accounts Receivable & Billing Clerk
  • Albany, NY
  • onsite
  • Contract / Temporary to Hire
  • 23.00 - 28.00 USD / Hourly
  • <p>We are seeking a detail-oriented <strong>Accounts Receivable & Billing Specialist</strong> to join our client’s team in Albany, NY. This <strong>temp-to-hire opportunity</strong> is ideal for someone with strong accounting skills and experience in billing processes, who is looking to grow with a supportive and collaborative organization.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Prepare and process <strong>AIA billings</strong> for construction projects</li><li>Manage <strong>accounts receivable</strong> functions, ensuring timely and accurate invoicing</li><li>Perform <strong>general ledger reconciliations</strong> and assist with month-end close activities</li><li>Support the accounting team with reporting, documentation, and audit preparation</li><li>Collaborate with project managers and operations staff to resolve billing or reconciliation discrepancies</li><li>Assist with other accounting duties as needed</li></ul>
  • 2025-09-12T19:59:22Z
Business Analyst
  • Niskayuna, NY
  • remote
  • Temporary
  • 45.00 - 55.00 USD / Hourly
  • <p>We are looking for a skilled Business Analyst to join our team on a long-term contract basis fully remote. This role involves collaborating with legal professionals and multidisciplinary teams to provide economic consulting services, ensuring accurate assessment of damages and losses in various cases. The ideal candidate will combine strong analytical abilities with exceptional communication skills to support both settlement and trial outcomes.</p><p><br></p><p>Responsibilities:</p><p>• Conduct detailed economic analysis to quantify damages or losses in cases of injury, neglect, or wrongdoing.</p><p>• Collaborate with attorneys and legal professionals to provide expert insights and defensible estimates.</p><p>• Draft and review research documents, analyze complex calculations, and summarize findings for client presentations.</p><p>• Utilize advanced Excel functions, including macros, for data manipulation and analysis.</p><p>• Engage with clients to deliver clear and effective presentations on findings and recommendations.</p><p>• Perform manual and market research to support case preparation and economic assessments.</p><p>• Develop and refine business proposals to align with client needs and case objectives.</p><p>• Work in an Agile environment to identify gaps and propose actionable solutions.</p><p>• Provide expert witness testimony when required, ensuring thorough preparation and precise delivery.</p>
  • 2025-09-16T17:38:51Z
Accounts Payable Specialist
  • Clifton Park, NY
  • onsite
  • Contract / Temporary to Hire
  • 22.00 - 24.00 USD / Hourly
  • <p><strong>Accounts Payable Specialist</strong></p><p><strong>Location:</strong> Clifton Park, NY</p><p><strong>Type:</strong> Temp-to-Hire</p><p>We are seeking a detail-oriented <strong>Accounts Payable Specialist</strong> to join our client’s team in Clifton Park. This role is ideal for someone who thrives in a fast-paced environment, has a strong understanding of accounting principles, and can handle multiple priorities with accuracy and professionalism.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Accounts Payable</strong></p><ul><li>Review, verify, and process invoices in compliance with company policies and procedures.</li><li>Match purchase orders to invoices, code appropriately, and set invoices up for payment.</li><li>Enter and upload invoices into the accounting system.</li><li>Track and process employee expense reports.</li><li>Prepare and process electronic payments (checks, ACH, wire).</li><li>Monitor accounts to ensure timely payments and resolve any discrepancies.</li><li>Post transactions to journals, ledgers, and other accounting records.</li><li>Reconcile accounts payable transactions and prepare account analyses.</li><li>Maintain accurate vendor files and historical records.</li><li>Communicate with vendors and respond to inquiries promptly.</li><li>Provide supporting documentation for audits.</li><li>Prepare and mail 1099 forms for all companies.</li><li>Prepare and enter lien waivers.</li><li>Compile and pay property and school taxes.</li><li>Collect, enter, and monitor subcontractor agreements, insurance documentation, and Fair Play Act compliance requirements.</li></ul><p><strong>Job Costing</strong></p><ul><li>Import job cost estimates into the system.</li><li>Review job cost reports for accuracy.</li></ul><p><strong>Administrative Support</strong></p><ul><li>Transfer files as needed.</li><li>Open and distribute incoming mail.</li><li>Assist with receptionist duties, including answering phones and greeting visitors.</li><li>Route faxes and handle miscellaneous office errands as directed.</li></ul>
  • 2025-09-12T19:44:32Z
Accounts Payable Specialist
  • Albany, NY
  • remote
  • Contract / Temporary to Hire
  • 21.00 - 26.00 USD / Hourly
  • <p>We are seeking a detail-oriented <strong>Accounts Payable Specialist</strong> to join our client’s team on a temp-to-hire basis. The ideal candidate will have strong organizational skills, accuracy in processing financial data, and the ability to work both independently and collaboratively in a fast-paced environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Process vendor invoices, ensuring accuracy, proper coding, and timely entry into the accounting system.</li><li>Review, match, and reconcile purchase orders, receipts, and invoices.</li><li>Prepare weekly check runs, ACH, and wire payments.</li><li>Maintain vendor files and respond to inquiries regarding payments and invoice status.</li><li>Research and resolve invoice discrepancies or issues.</li><li>Assist with month-end closing, including accruals and reconciliations.</li><li>Ensure compliance with company policies and procedures.</li><li>Support the accounting team with ad hoc projects as needed.</li></ul>
  • 2025-09-03T19:59:24Z
Tax Administrative Assistant
  • Troy, NY
  • onsite
  • Contract / Temporary to Hire
  • 22.00 - 25.00 USD / Hourly
  • We are looking for a proactive and personable Tax Administrative Assistant to join our team in Troy, New York. This Contract to Permanent position offers an excellent opportunity to work closely with clients during tax season while contributing to a dynamic environment. If you have experience in the financial field, strong technical skills, and exceptional people skills, we invite you to apply for this role.<br><br>Responsibilities:<br>• Serve as the first point of contact for clients, providing a welcoming and detail-oriented experience.<br>• Assist with the preparation and processing of individual tax forms, including 1099s and other relevant documents.<br>• Utilize CRM systems to manage client information and ensure accurate record-keeping.<br>• Support tax advisors with administrative tasks and documentation during tax season.<br>• Maintain a thorough understanding of tax regulations and deadlines to ensure compliance.<br>• Coordinate schedules and communicate effectively with clients about appointments and deadlines.<br>• Collaborate with team members to streamline workflows and improve efficiency.<br>• Adapt to late working hours during peak tax season to meet client needs.<br>• Stay informed about industry trends and forward-thinking practices within the financial field.<br>• Assist in the transition of office operations as ownership changes within the company.
  • 2025-09-12T19:48:47Z
Accounting Manager
  • Saratoga Springs, NY
  • remote
  • Temporary
  • 33.25 - 38.50 USD / Hourly
  • We are looking for an experienced Accounting Manager to oversee and manage financial operations for our clients on a long-term contract basis. Based in Saratoga Springs, New York, this role involves preparing accurate financial reports, ensuring compliance with regulations, and providing strategic guidance to support business growth. If you excel in financial planning and analysis, this opportunity is ideal for you.<br><br>Responsibilities:<br>• Prepare and manage comprehensive financial statements to ensure accuracy and compliance.<br>• Develop and oversee strategic plans and budgets that align with client business goals.<br>• Monitor and enforce proper cost segregation to maintain financial integrity.<br>• Act as a liaison to manage relationships and reporting with banks, insurance providers, and external auditors.<br>• Provide expert guidance to clients to ensure all areas of their business are financially covered.<br>• Perform bookkeeping tasks based on client-specific requirements and Statements of Work.<br>• Handle accounting processes in accordance with client Statements of Work.<br>• Conduct month-end close procedures to maintain accurate financial records.<br>• Reconcile accounts and ensure journal entries are correctly recorded.<br>• Assist with annual financial reporting and audits as needed.
  • 2025-09-16T13:18:56Z
Senior Tax Accountant
  • Schoharie, NY
  • onsite
  • Permanent
  • 70000.00 - 90000.00 USD / Yearly
  • <p>We are partnering with a well-established firm located near Schoharie, NY that is seeking an experienced <strong>Senior Tax Accountant</strong> to join their growing team. This is an excellent opportunity for a seasoned tax professional looking for a collaborative, client-focused environment with room for growth.</p><p><br></p><p>For immediate consideration, please contact Carmen Warga in our Albany, NY office. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Prepare and review individual, corporate, and partnership tax returns</li><li>Assist with tax planning, projections, and advisory services</li><li>Maintain knowledge of federal and state tax regulations</li><li>Communicate directly with clients to address tax questions and provide guidance</li><li>Perform tax research and stay up to date with changes in tax laws</li><li>Support and mentor junior staff as needed</li></ul><p><br></p>
  • 2025-09-03T14:08:57Z
Office Manager/Bookkeeper
  • Troy, NY
  • onsite
  • Permanent
  • 75000.00 - 90000.00 USD / Yearly
  • We are looking for an experienced Office Manager/Bookkeeper to oversee financial and administrative operations in our Troy, New York office. This role requires a detail-oriented individual who is skilled in bookkeeping, payroll, and managing office functions. The ideal candidate will have a strong background in financial reporting, team coordination, and process improvement.<br><br>Responsibilities:<br>• Monitor daily banking activities, including recording direct deposits, initiating transfers, and issuing wire payments as needed.<br>• Oversee employee needs and address questions or concerns to maintain a positive work environment.<br>• Manage office facilities, ensuring building needs such as seating, lighting, and utilities are addressed effectively.<br>• Assist with purchasing and accounts payable tasks, including reviewing and processing requests.<br>• Prepare and issue customer invoices, review project contracts, and follow up on collections.<br>• Coordinate and book travel arrangements, including airfare, hotels, and car rentals, while resolving any travel-related issues.<br>• Develop and manage project budgets, assign project numbers, and maintain accurate records in QuickBooks.<br>• Conduct bi-weekly operations meetings with department managers to review project updates and budgets.<br>• Perform monthly bank reconciliations and review profit and loss statements for accuracy and budget adherence.<br>• Support annual tax preparation by providing necessary documentation and addressing queries from external accountants.
  • 2025-09-10T14:34:16Z
Attorney/Lawyer
  • Albany, NY
  • remote
  • Contract / Temporary to Hire
  • 70.00 - 75.00 USD / Hourly
  • • Provide legal and practical guidance to management personnel on day-to-day legal matters including compliance with applicable contracts, laws and regulations; resolution of personnel issues; drafting and reviewing policies and procedures; and the application of information privacy and security requirements to the business environment.<br>• Draft, negotiate and/or review client and vendor contracts, license agreements, standard terms and conditions, non-disclosure agreements, data transfer agreements and other contractual documents. <br>• Manage outside counsel. <br>• Lead, mentor, and manage a legal team including Assistant General Counsels, and paralegals to ensure high performance, accountability, and professional development.<br>• Drive cross-functional collaboration by serving as a key legal advisor to executive leadership, compliance, HR, finance, IT, and operations teams.<br>• Consult and handle all corporate legal processes (e.g. intellectual property, mergers & acquisitions, loan and debt agreements, litigation, etc.).<br>• Review and advise on federal state and local procurement documents and processes. <br>• Support compliance personnel in various operational activities, including provider applications, risk assessments, attestations, and internal investigations. <br>• Draft and review company policies and procedures<br>• Foster a culture of integrity, transparency, and ethical decision-making across the organization through legal leadership and policy development.<br>• Represent the Legal Department at leadership meetings and board presentations in the absence of General Counsel, providing actionable legal insights and strategic guidance.<br>• Ensure legal team readiness and alignment during audits, investigations, and crisis events<br>• Oversee and advise on program security and financial audits conducted by third parties. <br>• Advise and assist with information technology implementations to ensure efficient functioning of the Legal Department.<br>• Monitor legislative and regulatory activity to identify and communicate changes impacting the company’s businesses<br>• Administer the company’s contract management system. <br>• Perform other legal duties or functions as assigned.
  • 2025-09-17T20:03:52Z
Accounting Clerk
  • Albany, NY
  • onsite
  • Permanent
  • 29000.00 - 36000.00 USD / Yearly
  • We are looking for a detail-oriented Accounting Clerk to join our team in Albany, New York. This part-time role is ideal for someone who excels in managing financial transactions and supporting accounting operations with accuracy and efficiency. The position offers an opportunity to contribute to essential tasks such as invoicing and data entry while collaborating closely with the current accountant.<br><br>Responsibilities:<br>• Process accounts payable transactions, ensuring all payments are accurate and timely.<br>• Manage accounts receivable by tracking incoming payments and maintaining updated records.<br>• Perform data entry tasks to ensure financial information is recorded correctly and efficiently.<br>• Prepare and issue invoices to clients and customers in alignment with company standards.<br>• Utilize QuickBooks software to manage and organize financial data.<br>• Collaborate with the accountant to support ongoing accounting functions and resolve discrepancies.<br>• Maintain organized and secure documentation of financial records.<br>• Assist in generating reports to support financial analysis and decision-making.<br>• Ensure compliance with company policies and accounting regulations.
  • 2025-08-27T13:24:08Z