4 results for Technical Support Specialist in Akron, OH

Application Support Specialist

Cleveland, OH
onsite
Permanent
70000 - 80000 USD / Yearly
We are looking for an Application Support Specialist to join our team in Greater Cleveland, Ohio. In this role, you will provide expert-level support for enterprise applications, ensuring smooth operation and user satisfaction. You will collaborate with internal teams to troubleshoot issues, enhance system functionality, and drive process improvements. Responsibilities:• Administer and maintain enterprise applications such as Microsoft Dynamics and Bullhorn to ensure optimal performance.• Manage user accounts, security settings, and configurations within Microsoft 365.• Provide technical support for application-related issues, resolving them promptly to minimize downtime.• Collaborate with various departments to identify and implement system improvements and enhancements.• Oversee integrations between SaaS platforms, ensuring seamless data flow and functionality.• Utilize ticketing systems to track and manage application issues and changes effectively.• Maintain vendor relationships to ensure timely support and updates for enterprise applications.• Develop and manage reporting tools, dashboards, and workflows to optimize business processes.• Ensure compliance with best practices in system customization and data management.
2026-03-10T00:00:00Z

Workplace Experience Support Specialist

Cleveland, OH
onsite
Temporary
21 - 22 USD / Hourly
<ul><li>Position: Workplace Experience Support Specialist / Location Service Specialist (about 4-week CONTRACT position)</li><li>Location: Cleveland, Ohio, CUYAHOGA, 44114, United State</li><li>Type: 100% ONSITE </li><li>Tentative Hourly Pay Rate: $22 per hour</li></ul>Essential Duties<ul><li>Plans with Location Services Manager or Supervisor then executes under minimal to no direction the completion of Location Services projects such as moves repairs cleaning conference room preparation meeting and event coordination and ensuring pantries are adequately supplied.</li><li>Will also perform daily walk throughs of the location and follow up on maintenance issues raised by the Location Services Manager or Supervisor or others within the location.</li><li>Will coordinate with vendors and building management on life/safety and repair items.</li><li>Will escalate and provide status to the Location Services Supervisor or Manager when necessary.</li><li>Looks to streamline and improve inefficient processes in order to successfully manage ordering and maintaining inventory.</li><li>Purchases and maintains inventory of facilities/janitorial supplies and equipment by monitoring inventory and reordering materials before depletion.</li><li>Determines if supplies should be purchased directly from an approved vendor or put out to bid.</li><li>Maintains vendor relationships processes payments and meets with Location Services Supervisor or Manager to track and analyze total spend as it relates to the budget.</li><li>When performing daily walk throughs take note of possible issues and investigate cost efficient ways to upgrade or replace failed/failing building systems water lines/electric lines/lighting/HVAC.</li><li>Determine trends from frequent requests and advise Location Services Supervisor or Manager of necessary projects which would be cost beneficial to the Firm.</li></ul> Provides routine direction and support as necessary in one or more of the following areas:<ul><li>Mail services including distribution of mail UPS FedEx and other packages coordination of courier services researching and resolving any issues with packages that are improperly addressed or packaged and assisting employees with mailing needs</li><li>Assisting employees with large photocopy scanning and binding jobs ensuring timely completion of submitted jobs</li><li>Locating and checking out client files maintenance of client records and documents ordering files from offsite storage facility and record retention.</li><li>Maintaining and ordering office supplies</li><li>Maintaining Location Services budget</li><li>Visitor management and reception activities ensuring quality customer service</li><li>Meeting and event coordination to include catering request and receiving orders conference room coordination and audio-visual equipment support</li><li>Manage the building card access systems promptly ensuring exiting employees are termed in the systems and new cards are issued to both new employees and those who lost their IDs.</li></ul>
2026-03-10T00:00:00Z

Help Desk Technician

North Canton, OH
onsite
Temporary
0 - 0 USD / Yearly
We are looking for a skilled Help Desk Technician to join our team on a contract basis in North Canton, Ohio. This position will provide essential IT support to ensure smooth operations during a staffing need. The role will be for approximately 30-60 days and offers a great opportunity to work in a dynamic environment. Responsibilities: • Provide technical assistance and troubleshoot issues related to Windows 10 operating systems. • Manage user accounts and permissions within Active Directory. • Respond to and resolve service desk tickets in a timely manner. • Utilize Microsoft Intune to assist with device management and security. • Perform basic troubleshooting of hardware, software, and network issues. • Document solutions and maintain accurate records of all support activities. • Communicate effectively with team members and end-users to understand and address their IT concerns. • Ensure compliance with company IT policies and procedures while providing support. • Assist in maintaining smooth IT operations during staffing transitions.
2026-03-14T00:00:00Z

Manufacturing Customer Support

Struthers, OH
onsite
Temporary
16.625 - 19.25 USD / Hourly
We are looking for a dedicated Manufacturing Customer Support specialist to join our team in Struthers, Ohio. In this role, you will serve as the primary point of contact for customers, addressing inquiries, processing orders, and resolving issues efficiently. This is a long-term contract position within the metal fabrication industry, offering an opportunity to utilize strong communication skills and manufacturing knowledge to ensure exceptional customer satisfaction. Responsibilities: • Respond promptly to customer inquiries and provide accurate information regarding products and services. • Process customer orders efficiently while ensuring accuracy and compliance with company policies. • Address and resolve customer issues, complaints, or concerns with attention to detail. • Coordinate with internal teams to meet customer needs and deadlines effectively. • Maintain detailed records of customer interactions and order statuses using CRM software. • Enforce company policies and the basic labor agreement consistently during customer interactions. • Adapt to shifting priorities and ensure smooth communication between customers and internal departments. • Provide proactive support and build strong relationships with customers to enhance satisfaction. • Utilize technical knowledge of manufacturing processes, particularly within the aluminum extrusion industry, to assist customers. • Monitor and follow up on order progress to ensure timely delivery and resolution of any issues.
2026-03-13T00:00:00Z