We are looking for a detail-oriented Accounts Payable Specialist to join our team in Cleveland, Ohio. This contract position requires a motivated individual with strong expertise in handling high-volume accounts payable tasks and improving financial workflows. The ideal candidate will bring exceptional organizational skills and the ability to work collaboratively in a fast-paced environment.<br><br>Responsibilities:<br>• Process and manage accounts payable transactions efficiently, ensuring accuracy and timeliness.<br>• Perform account coding and invoice processing, including handling ACH payments and check runs.<br>• Collaborate with team members to analyze and reconcile general ledger entries.<br>• Prepare and maintain financial reports, schedules, and comparative budget analyses.<br>• Support month-end and year-end closing activities, ensuring compliance with accounting standards.<br>• Monitor daily cash flow and perform monthly bank reconciliations.<br>• Maintain organized and confidential financial records in alignment with company policies.<br>• Assist in implementing and improving accounting systems and workflows.<br>• Analyze financial data to identify variances and provide actionable insights.<br>• Coordinate with management to support planning and decision-making processes.
We are looking for an experienced Accounts Payable Specialist to join our team in Cleveland, Ohio. This is a hybrid contract position with the potential for long-term employment, requiring three days onsite each week. The ideal candidate will handle essential accounts payable functions, ensure seamless payment processing, and contribute to various accounting tasks. If you have a strong background in accounts payable and are skilled in financial software, we encourage you to apply.<br><br>Responsibilities:<br>• Process accounts payable transactions accurately and efficiently, ensuring timely payments.<br>• Manage wire transfers and Automated Clearing House (ACH) payments, typically handling around eight transactions daily.<br>• Prepare and process Form 1099s in compliance with regulatory standards.<br>• Reconcile accounts to maintain accurate financial records and resolve discrepancies.<br>• Review and reconcile staff travel expenses to ensure proper documentation and adherence to company policies.<br>• Utilize Microsoft Excel for data analysis, reporting, and tracking of financial transactions.<br>• Work with Blackbaud Financial Edge software to support accounting processes, if applicable.<br>• Operate Key Navigator web portal for financial management tasks, as needed.<br>• Leverage Concur travel expense software to streamline expense reporting, if experienced.
<p><strong>Job Title:</strong> Payroll Specialist (Hybrid, Temp-to-Hire)</p><p><strong>Overview:</strong></p><p>We are seeking a detail-oriented Payroll Specialist to join our team on a hybrid schedule. This is a temporary-to-hire opportunity for candidates local to the area. The Payroll Specialist is responsible for managing accurate, efficient, and timely payroll processing for employees across multiple states, ensuring full compliance with internal policies and all applicable federal, state, and local regulations. This position collaborates with HR and Finance departments and supports the Director of Benefits & Payroll by conducting audits, administering wage garnishments, and providing exceptional service for payroll-related inquiries.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Process weekly and biweekly payroll cycles for multi-state operations utilizing ADP WorkforceNow, including handling complex wage calculations, overtime, special deductions, supplemental and retroactive pay, and processing new hire, termination, and compensation adjustments.</li><li>Maintain, audit, and update payroll records, ensuring accurate management of direct deposits, W-4 elections, and benefit contributions across multiple entities and locations.</li><li>Administer and oversee wage garnishments, child support orders, tax levies, and other payroll deductions, with strict attention to compliance requirements and notification protocols.</li><li>Review and audit timekeeping data; resolve discrepancies and missing punches by proactive communication with managers, ensuring timely approvals.</li><li>Act as a primary resource for payroll and timecard inquiries, providing timely and professional assistance to employees and managers regarding pay, tax withholdings, direct deposits, and other related matters.</li><li>Generate and deliver regular and ad hoc payroll reports, analytics, and data summaries to HR and leadership to support process improvements and organizational planning.</li><li>Assist in year-end payroll activities, including W-2 processing and distribution, tax reporting, and annual compliance audits.</li><li>Support and contribute to payroll workflow enhancements, automation initiatives, system upgrades, and system integrations to drive continuous improvement.</li><li>Maintain current knowledge of, and ensure adherence to, all relevant federal, state, and local legislation affecting payroll, including wage and hour laws, tax requirements, and paid leave policies.</li></ul><p><br></p><p><strong>Work Environment & Additional Requirements:</strong></p><ul><li>Hybrid work schedule; must reside locally and have the ability to work onsite as required.</li><li>This is a temporary-to-hire position, potentially leading to permanent employment based on performance and organizational fit.</li></ul><p><strong>To Apply:</strong></p><p>If you meet the qualifications and are looking for a new challenge in a collaborative environment, please submit your resume for immediate consideration.</p>
We are looking for a Procurement Specialist to join our team in Canton, Ohio, within the manufacturing industry. In this Contract to permanent position, you will play a key role in optimizing purchasing strategies and ensuring smooth coordination between suppliers and internal teams. This role requires a proactive individual who can effectively manage procurement activities to support production schedules and project deadlines.<br><br>Responsibilities:<br>• Process factory orders and develop purchasing strategies to meet production timelines efficiently.<br>• Assess supplier options, negotiate contracts, and issue purchase orders that align with budget and demand.<br>• Collaborate with the production team to monitor material deliveries and ensure they match manufacturing needs.<br>• Work closely with suppliers and internal teams to address procurement challenges and enhance supply chain operations.<br>• Maintain up-to-date records of suppliers, pricing, and purchase histories in the organizational system.<br>• Foster relationships with dependable suppliers to guarantee timely delivery of materials and tooling for new programs.<br>• Identify and mitigate risks such as material shortages or delays by implementing alternative solutions or expedited sourcing.<br>• Escalate critical supply issues to the Procurement Manager to prevent disruptions to production schedules.<br>• Partner with engineering, program management, and sales teams to synchronize material requirements with project goals.<br>• Support the quoting team in cases where vendor responses are delayed or absent.
We are looking for an experienced Payroll Specialist to join our team in Campbell, Ohio. In this role, you will oversee payroll operations for union employees, ensuring accuracy and adherence to regulations. This is a Contract-to-permanent position, offering an excellent opportunity for growth within the construction industry.<br><br>Responsibilities:<br>• Process payroll for union employees on a weekly or bi-weekly basis, ensuring accuracy and compliance with union agreements.<br>• Maintain and update payroll records, including employee information, deductions, and benefits in the payroll system.<br>• Configure payroll system settings to align with union contracts, overtime rules, and regulatory requirements.<br>• Handle garnishments, child support, and other mandated deductions in compliance with federal and state laws.<br>• Administer employee benefits programs, including 401k enrollment and health insurance, while providing clear communication to staff.<br>• Collaborate with HR, Finance, and Benefits teams to address payroll-related inquiries and resolve discrepancies.<br>• Generate and review payroll reports to ensure accuracy and compliance with company and legal standards.<br>• Address employee questions regarding payroll, benefits, and deductions in a timely and thorough manner.<br>• Assist with troubleshooting payroll system issues and implementing updates or union-specific rules as needed.<br>• Ensure all payroll processes are documented and aligned with company policies and industry best practices.
We are looking for an experienced Accounts Payable/Procurement Specialist to join our team in Warren, Ohio. This is a long-term contract position offering an opportunity to contribute to critical financial and procurement operations. The ideal candidate will bring expertise in accounts payable processes, invoice management, and purchase order administration while ensuring accuracy and compliance with company standards.<br><br>Responsibilities:<br>• Process invoices with precision, ensuring compliance with company guidelines and accuracy in data entry.<br>• Coordinate service order setup by liaising with various departments to confirm order details and scheduling.<br>• Manage purchase orders by verifying vendor information and required documentation before entering data into the system.<br>• Collaborate with finance, operations, and procurement teams to address discrepancies and promote seamless workflows.<br>• Maintain organized and detailed transaction records for auditing and reporting purposes.<br>• Support accounts payable and procurement teams by handling administrative tasks as required.<br>• Conduct check runs and Automated Clearing House (ACH) transactions while adhering to established protocols.<br>• Ensure proper account coding and invoice processing to uphold financial accuracy.<br>• Assist in resolving vendor-related issues and inquiries promptly.<br>• Contribute to process improvement initiatives within accounts payable and procurement functions.
<p>We are looking for a detail-oriented Payroll Clerk to join our team in Youngstown, Ohio. In this Contract to permanent position, you will play a vital role in managing payroll processes and ensuring employees are compensated accurately and on time. The ideal candidate will have strong organizational skills and experience with payroll systems and accounting functions.</p><p><br></p><p>Responsibilities:</p><p>• Process employee payroll accurately and on schedule, ensuring compliance with company policies and legal regulations.</p><p>• Utilize payroll software such as Paycom, ADP and Dayforce to manage payroll tasks efficiently.</p><p>• Maintain and update employee records related to compensation, benefits, and deductions.</p><p>• Collaborate with the accounting team to reconcile payroll accounts and ensure accurate financial reporting.</p><p>• Assist in auditing payroll data to identify and resolve discrepancies.</p><p>• Handle accounts payable tasks and ensure timely payments to vendors.</p><p>• Support benefit administration processes, including enrollment and updates.</p><p>• Generate reports on payroll activities and provide insights to management.</p><p>• Stay current on payroll regulations and best practices to adapt processes as needed.</p>
We are looking for an Accounts Payable Clerk to join our team in Canton, Ohio. This contract-to-permanent role offers an excellent opportunity to grow your accounting skills within a fast-paced manufacturing environment. The ideal candidate will thrive in a collaborative setting and demonstrate strong organizational abilities while contributing to a variety of accounting tasks.<br><br>Responsibilities:<br>• Provide support to the Controller and accounting department with various financial tasks.<br>• Accurately process and record invoices, ensuring proper coding to general ledger accounts.<br>• Manage vendor payments, including performing check runs and distributing payments.<br>• Maintain records of cash receipts and bank deposits.<br>• Prepare and file sales, fuel, and use tax reports in compliance with regulations.<br>• Process hourly employee timecards for entry into the Job Cost System.<br>• Track hourly employee attendance and maintain related calendars.<br>• Handle material receipt documentation and ensure accurate recordkeeping.<br>• Operate and oversee the postage machine and outgoing mail processes.<br>• Perform general accounting and administrative duties as required.
<p>We are looking for a detail-oriented Accounting Clerk to join our team in Canton, Ohio. In this role, you will handle a variety of administrative and accounting tasks, ensuring smooth financial operations and accurate record-keeping. This position offers an opportunity to contribute to both routine processes and collaborative projects. This is a direct hire position with standard business hours. It is an in office position! If you are interested, please apply ASAP! </p><p><br></p><p>Responsibilities:</p><p>• Assist the bookkeeper by providing support with daily accounting tasks.</p><p>• Perform a combination of administrative and financial duties to maintain organized workflows.</p><p>• Manage filing and copying tasks to ensure proper documentation of financial records.</p><p>• Accurately enter invoices into the system for processing and tracking.</p><p>• Assign appropriate codes to credit card transactions for reconciliation.</p><p>• Process payments efficiently and ensure timely completion of transactions.</p><p><br></p><p>They are looking for someone who has general accounting experience, is organized, and proficient with all MS Office Products. They also offer a full benefits package: medical/dental/vision, life insurance, 401K, paid holidays, short term, and MORE. </p>
<p>We are looking for a detail-oriented Accounts Payable Clerk to join our team in Fairlawn, Ohio. In this long-term contract position, you will play a crucial role in maintaining accurate financial records while ensuring compliance with company policies. This role requires strong organizational skills and a commitment to maintaining confidentiality in handling sensitive financial data.</p><p><br></p><p>Responsibilities:</p><p>• Review and process accounts payable invoices with a focus on accuracy and compliance.</p><p>• Audit credit card transactions and employee expense reports to ensure adherence to company policies.</p><p>• Verify supporting documentation for credit card charges and expense reports to maintain compliance standards.</p><p>• Input credit card and expense report charges into accounting software, assigning appropriate cost centers for precise financial reporting.</p><p>• Organize and manage documentation for vendor files, including setting up new vendor accounts.</p><p>• Issue payments using the preferred methods for each vendor while adhering to deadlines.</p><p>• Prepare and distribute 1099 tax forms for eligible vendors in compliance with regulatory requirements.</p><p>• Maintain well-organized financial records by properly filing documents.</p><p>• Protect sensitive financial and vendor information by adhering to strict confidentiality protocols.</p>
<p>We are looking for a detail-oriented Accounting Clerk to join our client's team in Orrville, Ohio. The ideal candidate will have a strong accounting experience, excellent organizational skills, and the ability to identify areas for improvement. This position offers full time benefits (medical/dental/vision/401k/PTO & More).</p><p><br></p><p>Responsibilities:</p><p>• Review accounts payable and receivable transactions, resolving inquiries and discrepancies.</p><p>• Reconcile bank statements, ensuring transaction accuracy and resolving any issues.</p><p>• Investigate and implement opportunities to improve processes, reporting, and analysis.</p><p>• Maintain accurate records through efficient data entry and invoice processing.</p><p>• Collaborate with other departments to ensure compliance with financial policies and procedures.</p><p>• Prepare and present financial reports to support decision-making processes.</p><p>• Assist in audits by providing necessary documentation and information.</p><p>• Support the accounting team in various administrative and operational tasks.</p>
<p>We are looking for a detail-oriented Accounting Clerk to join our team in Beachwood, Ohio. This role involves supporting financial operations, managing customer purchase orders, and collaborating with various departments to ensure precise data handling. If you have a strong background in accounting processes and enjoy working in a dynamic environment, we encourage you to apply. This is a direct hire/permanent position with standard Monday-Friday 8AM-5PM business hours. It is an in office role. Please apply TODAY if you are interested! </p><p><br></p><p>Responsibilities:</p><p>• Process customer purchase orders and maintain organized project folders with all related documentation.</p><p>• Collaborate with the sales team to ensure quotes, pricing, and terms align with incoming orders.</p><p>• Monitor and follow up on overdue receivables to maintain timely collections.</p><p>• Generate accurate reports to assist with financial analysis and project tracking.</p><p>• Support the finance team by managing accounts payable and receivable functions.</p><p>• Upload quoted costs and revenues to Acumatica for project financial budgeting.</p><p>• Input quoted labor hours into relevant systems for department task scheduling.</p><p>• Prepare essential project documentation, including order acknowledgments and deliverables lists.</p><p>• Attend commercial kick-off meetings to review project details and ensure alignment.</p><p>• Maintain accurate records of invoices and financial transactions to support overall accounting operations.</p><p><br></p><p>They do offer a full benefits package; medical/dental/vision, 401K, paid holidays, generous PTO, and GROWTH! </p>
<p>We are looking for an experienced Corporate Accounting Manager to join our team in Canton, Ohio. This key role involves managing financial reporting processes, ensuring compliance with accounting standards, and collaborating with various departments to maintain accurate financial records. If you are detail-oriented and have a strong background in accounting, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the consolidation of multiple trial balances using OneStream software.</p><p>• Generate standard monthly reports and provide ad hoc financial reporting as needed.</p><p>• Support the annual external audit process, ensuring timely and accurate documentation.</p><p>• Prepare and manage monthly and quarterly debt continuation notices and communicate effectively with debt holders.</p><p>• Collaborate with the FP& A team on quarterly compliance certifications and related financial tasks.</p><p>• Submit weekly and monthly reports for the Accounts Receivable Securitization facility.</p><p>• Manage accounting for hedging transactions, including quarterly valuation updates.</p><p>• Partner with departments such as Payroll, Fleet, and FP& A to ensure accurate financial statement entries and accruals.</p><p>• Ensure proper financial documentation and compliance with regulatory standards.</p>
We are looking for a dedicated Branch/Retail Banking Clerk to join our team in Akron, Ohio. In this Contract to permanent position, you will play a key part in delivering excellent customer service while managing essential banking operations. This position offers an opportunity to grow within a dynamic and supportive environment.<br><br>Responsibilities:<br>• Handle cash transactions accurately and efficiently, ensuring compliance with banking policies.<br>• Provide exceptional customer service by addressing inquiries and resolving issues promptly.<br>• Process deposits, withdrawals, and other banking transactions with attention to detail.<br>• Assist customers with account-related questions and offer solutions to meet their needs.<br>• Maintain proper records and documentation for all transactions.<br>• Utilize computer systems to input data and manage banking operations effectively.<br>• Collaborate with team members to ensure seamless branch operations.<br>• Uphold security measures and safeguard sensitive customer information.<br>• Identify and escalate any discrepancies or potential issues to management.<br>• Support the branch in meeting its operational and customer service goals.
<p>We are looking for an experienced Controller & HR Manager to join our team in Warren, Ohio. This executive role is crucial to overseeing financial operations and human resource management, ensuring both compliance and efficiency across the organization. The ideal candidate will play a pivotal role in strategic planning by delivering accurate financial insights and fostering a positive and productive workplace culture.</p><p><br></p><p>Responsibilities:</p><p>• Manage all accounting processes, including accounts payable, accounts receivable, payroll, and the general ledger.</p><p>• Prepare detailed financial statements and management reports with accuracy and timeliness.</p><p>• Create and oversee budgets, forecasts, and cash flow analyses to support organizational planning.</p><p>• Ensure compliance with state and federal tax regulations and lead audit processes.</p><p>• Analyze financial data to identify opportunities for cost reduction and efficiency improvements.</p><p>• Build and maintain strong relationships with banks, vendors, and auditors to support business operations.</p><p>• Administer payroll systems, benefits programs, and employee records while ensuring accuracy and compliance.</p><p>• Coordinate recruitment efforts, onboarding procedures, and performance evaluations to support workforce development.</p><p>• Monitor compliance with labor laws and workplace safety regulations.</p><p>• Promote a collaborative and positive company culture focused on integrity, safety, and teamwork.</p>
We are looking for a detail-oriented Accounts Payable Clerk to join our team in Wickliffe, Ohio. This is a long-term contract position that offers an excellent opportunity to support daily financial operations and vendor management. The ideal candidate will thrive in a fast-paced environment and be comfortable handling a high volume of invoice processing while collaborating with various departments.<br><br>Responsibilities:<br>• Process a large volume of invoices daily, ensuring accuracy and timeliness.<br>• Communicate directly with vendors to resolve any discrepancies or inquiries.<br>• Perform bank reconciliations to maintain accurate financial records.<br>• Utilize in-house software and Microsoft Excel to manage accounts payable tasks.<br>• Collaborate with warehouse staff to ensure proper invoice handling and processing.<br>• Prepare and execute regular check runs for timely payments.<br>• Apply appropriate coding to invoices for efficient financial tracking.<br>• Support cross-training initiatives to ensure seamless coverage during absences.<br>• Maintain compliance with company policies and procedures in all financial transactions.
We are looking for a skilled and detail-oriented Senior Accountant to join our team in Solon, Ohio. This position offers an opportunity to contribute to cost accounting, general ledger management, and financial oversight in a dynamic manufacturing environment. The ideal candidate will bring expertise in accounting practices, strong analytical skills, and a commitment to maintaining accurate financial records.<br><br>Responsibilities:<br>• Conduct product costing, cost analysis, and variance reporting to support manufacturing operations.<br>• Reconcile accounts and prepare journal entries related to inventory and production activities.<br>• Monitor inventory levels and oversee weekly reviews and the closure of completed work orders.<br>• Supervise physical inventory counts to ensure accuracy and compliance with reporting standards.<br>• Manage accounts receivable and accounts payable processes, ensuring alignment with the general ledger.<br>• Maintain prepaid and accrual schedules, making necessary monthly adjustments.<br>• Prepare and execute monthly journal entries, including recurring entries, to support financial closings.<br>• Assist in preparing for annual audits and responding to auditor inquiries.<br>• Supervise the accounts receivable/accounts payable specialist, ensuring efficient invoicing, payment application, and vendor management.<br>• Ensure timely and accurate bank reconciliations and update cash forecasting tools as needed.
<p>We are looking for a detail-oriented Assistant Controller to join our team in Canton, Ohio. This role is integral to maintaining accurate financial records, ensuring compliance with regulations, and overseeing various accounting functions. The ideal candidate will possess strong leadership skills and a deep understanding of financial operations, particularly within a non-profit environment.</p><p><br></p><p>Responsibilities:</p><p>• Supervise the Accounts Receivable department by directly managing and training the Accounts Receivable Manager and overseeing the work of the Accounts Receivable Coordinator.</p><p>• Monitor the 1098-T year-end process and ensure proper handling of Title IV funds.</p><p>• Ensure compliance with financial regulations at local, state, and federal levels by reviewing departmental activities and staying up-to-date with relevant laws.</p><p>• Administer Federal Perkins and institutional student loan programs, including reporting and assigning loans to the Department of Education.</p><p>• Prepare year-end financial statements, coordinate annual audits, and complete tax filings such as Form 990, 990-T, and state tax returns.</p><p>• Manage related party schedules and documentation for tax purposes.</p><p>• Oversee cash management processes, including reviewing journal entries and managing pooled investment accounts with quarterly adjustments and income allocations.</p><p>• Establish new endowment accounts and calculate annual payouts based on established criteria.</p><p>• Track major capital projects, record fixed assets, and calculate annual depreciation to maintain accurate financial records.</p>
<p>We are seeking a motivated Leasing Agent to join our team in Canton, Ohio. This contract-to-permanent opportunity is ideal for professionals experienced in leasing and property management who are looking to contribute to a thriving residential community. The successful candidate will deliver excellent customer service, support our marketing initiatives, and handle administrative tasks with accuracy, all while upholding a high standard of professionalism.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Proactively market vacant apartment units and assist with lease renewals for current residents.</li><li>Conduct detailed inspections of vacant units and promptly report any maintenance or repair needs to the Property Manager or Maintenance Manager.</li><li>Perform comprehensive credit checks and verify applicant income, ensuring confidentiality throughout the process.</li><li>Accurately process all leasing-related paperwork and perform data entry with attention to detail.</li><li>Coordinate lease signings and manage the collection of initial rent and deposit payments.</li><li>Facilitate seamless move-in experiences by maintaining open communication with new residents.</li><li>Organize and maintain resident files and records in compliance with company standards.</li><li>Represent and promote the community through direct outreach and marketing activities to attract prospective residents.</li><li>Respond to resident inquiries and service requests in a timely manner, collaborating with appropriate team members to resolve issues.</li><li>Foster positive resident relations by providing courteous, professional assistance and addressing concerns efficiently.</li></ul><p><br></p>
We are looking for a reliable Front Desk Coordinator to join our team in Oakwood, Ohio. In this contract position, you will serve as the first point of contact for clients and visitors, ensuring a welcoming and attentive experience. Your role will involve managing a range of administrative and receptionist tasks to support daily operations.<br><br>Responsibilities:<br>• Greet and assist visitors with courtesy and a friendly demeanor.<br>• Handle incoming calls through a multi-line phone system efficiently and direct them to the appropriate departments.<br>• Manage switchboard operations, ensuring smooth communication flow within the office.<br>• Provide concierge services, addressing inquiries and offering assistance as needed.<br>• Maintain accurate records of visitor logs and appointments.<br>• Support administrative tasks such as scheduling and correspondence.<br>• Ensure the front desk area is organized and presentable at all times.<br>• Collaborate with internal staff to facilitate seamless office operations.<br>• Uphold confidentiality and security protocols when handling sensitive information.
We are looking for a dedicated Customer Service Representative to join our team in Cleveland, Ohio. This role combines customer engagement and inside sales responsibilities, focusing on account management and order entry tasks. As a Contract to permanent position, this opportunity offers the potential for long-term growth in a collaborative and detail-oriented environment.<br><br>Responsibilities:<br>• Manage and maintain existing customer accounts, ensuring satisfaction and prompt resolution of any issues.<br>• Develop new business relationships by identifying potential clients and presenting tailored solutions.<br>• Process and track customer orders with accuracy and efficiency to meet delivery timelines.<br>• Communicate effectively with customers through phone, email, and other channels to provide exceptional service.<br>• Collaborate with internal teams to address customer needs and achieve business goals.<br>• Utilize Microsoft Office and company-specific systems to maintain records and generate reports.<br>• Assist customers with technical inquiries related to water testing and treatment services.<br>• Conduct follow-ups with clients to ensure ongoing satisfaction and address any additional requirements.<br>• Participate in team meetings and contribute ideas for improving sales strategies and customer service processes.
We are looking for a dedicated Customer Service Representative to join our team in Cleveland, Ohio. This is a Contract to permanent position, offering an exciting opportunity to work in a detail-oriented and dynamic environment. The role involves engaging with residents, providing accurate information, and ensuring exceptional service delivery.<br><br>Responsibilities:<br>• Accurately record and track service requests using the organization's Customer Relationship Management system.<br>• Deliver detailed and accurate information about city services, events, and programs by utilizing reference tools and online resources.<br>• Follow established procedures, workflows, and scripts to manage, resolve, or escalate customer inquiries.<br>• Communicate effectively and courteously with residents, including handling stressful situations or language barriers.<br>• Utilize translation services to facilitate clear communication with non-English speaking residents.<br>• Assist with property or location-related questions by navigating city mapping systems.<br>• Maintain confidentiality and a high standard of conduct in all interactions and data management.<br>• Ensure high levels of accuracy when entering data and responding to customer inquiries.<br>• Perform additional tasks as assigned to support team objectives.
<p>We are seeking a dedicated Customer Service Representative to join our team in Richfield, Ohio. This contract-to-permanent position plays a critical role in ensuring seamless interactions with fleet contractors and carriers. The ideal candidate excels in fast-paced environments, is highly detail-oriented, and is committed to delivering outstanding customer service.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide attentive and professional communication to independent contractors and external carriers, promoting a positive interaction experience.</li><li>Address basic questions, concerns, and issues from contractors, resolving or escalating as necessary to ensure satisfactory outcomes.</li><li>Proactively monitor active shipments, identify potential disruptions, and take appropriate steps or communicate with customer service teams to ensure timely resolutions.</li><li>Accurately record all relevant contractor, driver, and carrier interactions in the freight management system for comprehensive documentation.</li><li>Manage multiple priorities and adapt to evolving demands in a dynamic work environment.</li><li>Effectively listen and respond to fleet needs to support operational goals.</li><li>Assist with other duties as assigned to help meet overall business objectives.</li></ul><p><br></p>
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Medina NT, Ohio. In this Contract to permanent position, you will play a key role in ensuring customer satisfaction by managing inquiries, processing orders, and providing exceptional support to our clients. This position offers an exciting opportunity to contribute to the success of a leading manufacturing company.<br><br>Responsibilities:<br>• Coordinate with the quote team to request and obtain pricing details as needed.<br>• Provide accurate information to intake and quote teams while addressing any questions they may have.<br>• Collaborate with the sales team and customers on various projects across all product lines, including participating in kickoff calls.<br>• Administer and manage customer accounts, ensuring all data is accurately maintained.<br>• Execute order management tasks efficiently, including processing orders and collecting payments or deposits where applicable.<br>• Prepare tickets for orders, including console orders, within established timeframes.<br>• Upload order information to customer portals and update relevant documents in shared drives.<br>• Monitor and update shipping dates in the system, ensuring timely communication of any changes.<br>• Conduct stock checks and provide customers with shipping notifications for direct ship orders.<br>• Respond to inquiries by understanding program details for national accounts, hospitality, international, and private label clients.
We are looking for a dedicated and success-driven Customer Service Representative to join our team in Hermitage, Pennsylvania. In this long-term contract position, you will play a key role in delivering exceptional service within the financial services industry by addressing client inquiries and providing tailored solutions. This opportunity is ideal for individuals eager to develop their customer service skills while contributing to a collaborative and fast-paced environment.<br><br>Responsibilities:<br>• Handle a high volume of incoming calls efficiently, ensuring customer concerns and inquiries are resolved promptly.<br>• Assist clients with tasks such as opening new accounts, updating account information, and resolving banking-related issues.<br>• Provide accurate and detailed information about financial products and services to customers.<br>• Maintain thorough documentation of customer interactions in the organization's system.<br>• Collaborate with team members to deliver seamless and consistent customer experiences.<br>• Analyze account details to identify customer needs and recommend suitable banking solutions.<br>• Uphold confidentiality and adhere to banking regulations while handling sensitive customer data.<br>• Stay updated on the latest banking procedures, products, and services to ensure accurate responses to client queries.<br>• Offer solutions to enhance customer satisfaction and build long-lasting relationships.
