<p><strong>Job Title:</strong> Customer Service Representative (Direct Hire)</p><p><strong>Location:</strong> Lorain, Ohio</p><p><strong>Schedule:</strong> Full-time, Monday to Friday, 8:00 AM – 5:00 PM (In-office position)</p><p><br></p><p><strong>Job Description:</strong></p><p>A great company in Lorain is seeking a hardworking and detail-oriented <strong>Customer Service Representative! </strong>In this permanent, in-office role, you’ll play a critical role in providing excellent support and communication to our customers while helping ensure smooth operations across various administrative functions. This is an excellent opportunity to make a meaningful impact in a dynamic work environment where everyone wears multiple hats to get the job done.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Order Management:</strong> Efficiently enter customer orders into the system, ensuring accuracy and timeliness in processing.</li><li><strong>Customer Communication:</strong> Provide outstanding support through phone and email, addressing inquiries, resolving issues, and following up with customers as needed to maintain high satisfaction levels.</li><li><strong>Logistics Coordination:</strong> Schedule shipments for customer orders, coordinating with internal teams and external vendors.</li><li><strong>Team Collaboration:</strong> Offer additional administrative support and assist with team projects during slower periods.</li><li><strong>Flexible Support:</strong> Contribute to team success by taking on diverse tasks as needed — everyone pitches in and wears many hats.</li></ul><p><strong>Qualifications and Skills:</strong></p><ul><li><strong>Experience:</strong> Previous experience in customer service or administrative support, ideally in a role involving order entry and logistics (preferred).</li><li><strong>Communication:</strong> Excellent written and verbal communication skills with a professional and approachable demeanor.</li><li><strong>Organization:</strong> Strong organizational skills and attention to detail, with the ability to manage multiple priorities.</li><li><strong>Teamwork:</strong> A proactive, team-oriented attitude with a willingness to support colleagues in a collaborative environment.</li><li><strong>Technology:</strong> Comfort with using customer management and order entry software; proficiency in Microsoft Office Suite (Excel, Word, Outlook).</li></ul><p><br></p><p>If you’re passionate about delivering exceptional customer service and thrive in a team-focused, fast-paced office environment, we’d love to hear from you!</p><p><strong>Apply today to be considered for this exciting opportunity.</strong></p>
We are looking for a dedicated Customer Service Representative to join our team in Strongsville, Ohio. This Contract to permanent position offers an opportunity to work in a fast-paced service industry environment, providing exceptional support to clients and ensuring smooth account management. If you have a strong background in customer service and a proactive approach, we encourage you to apply.<br><br>Responsibilities:<br>• Assist customers by addressing inquiries, resolving issues, and providing accurate information in a timely manner.<br>• Maintain detailed records and prepare reports to ensure accurate documentation of client interactions and account updates.<br>• Handle inbound calls professionally, demonstrating strong communication skills and a customer-focused attitude.<br>• Utilize SAP software to manage data entry and account transactions efficiently.<br>• Leverage Office tools to create detailed reports and support administrative tasks.<br>• Collaborate with team members to ensure seamless account management and client satisfaction.<br>• Follow established procedures for background checks and drug screenings prior to onboarding new team members.<br>• Adapt quickly to new processes and systems, contributing to the team’s success.<br>• Uphold a high standard of professionalism in all interactions with clients and colleagues.
<p>We are looking for an organized and proactive direct hire Office Manager to oversee daily operations and provide support to various departments near Wadsworth, Ohio office. This role is ideal for someone who thrives in a dynamic environment and has strong skills in office management, customer service, and light accounting tasks. </p><p><br></p><p>Responsibilities:</p><p>• Manage and organize office operations to ensure efficiency and productivity.</p><p>• Provide exceptional customer service and act as a point of contact for inquiries.</p><p>• Handle light accounts payable and receivable duties, including cutting checks.</p><p>• Support the controller </p><p>• Maintain and organize filing systems, warranties, registrations, and other essential documents.</p><p>• Assist with preparing operational documents and ensuring their accuracy.</p><p>• Contribute to light marketing efforts </p><p>• Ensure team members stay on task and deadlines are met with a proactive approach.</p>
<p><strong>Position Overview:</strong></p><p>Robert Half is seeking an experienced <strong>Account Manager</strong> to join our client’s team on a <strong>long-term contract basis</strong> located in Norton, Ohio. In this role, the Account Manager will manage a portfolio of customer accounts, ensuring the seamless <strong>coordination and scheduling</strong> of services and inspections. Success in this role requires <strong>exceptional organizational skills</strong>, <strong>strong communication abilities</strong>, and a proactive approach to delivering a positive customer experience.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Coordination and Scheduling:</strong> Organize service appointments and inspections for assigned customer accounts, ensuring timely delivery.</li><li><strong>Customer Service:</strong> Manage high volumes of inbound calls, providing professional and efficient responses to customer inquiries.</li><li><strong>Cross-Departmental Collaboration:</strong> Work closely with internal teams such as service, payroll, accounts payable, and accounts receivable to align processes and ensure a smooth workflow.</li><li><strong>Data Management:</strong> Maintain accurate and up-to-date tracking reports utilizing Excel daily.</li><li><strong>Client Relationship Management:</strong> Build and maintain strong relationships with customers, ensuring satisfaction and long-term account performance.</li><li><strong>Progress Monitoring:</strong> Track the status of services and inspections, communicate updates to customers, and relay relevant information to internal teams.</li><li><strong>Operational Support:</strong> Address outstanding tasks, resolve customer or process-related issues efficiently, and support broader department operations.</li><li><strong>Team Growth Adaptation:</strong> Assist in scaling workloads and operations to accommodate increased customer demands.</li><li><strong>Reporting and Documentation:</strong> Prepare necessary reports and documentation for account reviews and audits as required.</li><li><strong>Performance Strategy:</strong> Participate in team meetings with supervisors and managers, presenting insights and strategies to improve account processes and performance.</li></ul>
<p><strong>Customer Service Representative</strong></p><p><br></p><p><strong>Position Overview:</strong></p><p>We are looking for a personable and detail-oriented <strong>Customer Service Representative</strong> to join our team. Acting as the face of our organization, you will serve as a primary point of contact for customers, ensuring their needs are met with professionalism and efficiency. This role requires strong problem-solving skills, digital fluency with customer support tools, and outstanding communication abilities. The ideal candidate will thrive in a fast-paced environment and be committed to delivering exceptional customer experiences.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Customer Interaction:</strong> Provide friendly, knowledgeable, and efficient assistance to customers—whether handling inquiries, resolving complaints, or managing account-related transactions. (Source: Robert Half Salary Guide)</li><li><strong>Problem Solving:</strong> Analyze customer issues and offer solutions or escalate cases to appropriate teams when necessary to ensure resolution.</li><li><strong>Digital Proficiency:</strong> Leverage CRM platforms and support automation tools to log interactions, generate reports, and optimize workflows. (Source: Robert Half Salary Guide)</li><li><strong>Service Excellence:</strong> Develop a rapport with customers to understand their unique needs and recommend appropriate products or services.</li><li><strong>Operational Efficiency:</strong> Assist in cross-functional process improvements to help enhance the overall customer experience and streamline internal tasks. (Source: Robert Half Salary Guide)</li></ol><p><strong>Qualifications and Skills:</strong></p><ul><li>Proven customer support or public-facing experience; experience in banking, retail, or related fields is a plus.</li><li>Strong computer literacy, including proficiency with CRM systems and automation tools.</li><li>Excellent verbal, written, and interpersonal skills.</li><li>Adaptive problem-solving and decision-making abilities in a dynamic environment.</li><li>Strong organizational skills and attention to detail to manage multiple requests effectively.</li><li>A professional and service-oriented demeanor at all times.</li></ul><p><strong>Additional Information:</strong></p><p>With growing emphasis on hybrid responsibilities, our customer service representatives not only manage traditional support duties but also contribute to ongoing innovations in customer service delivery. This position offers opportunities for career development in a supportive and evolving workplace environment.</p><p><br></p><p>Interested in joining a forward-thinking team? <strong>Apply today!</strong></p>
<p>We are seeking a highly organized and detail-oriented Office Manager to join our team within a growing nonprofit healthcare organization. This contract-to-permanent role offers an excellent opportunity for career development while contributing to meaningful community work. The Office Manager will play a key role in ensuring the clinic's operational and administrative success, supporting both patient care and leadership decision-making.</p><p><strong>Key Responsibilities</strong>:</p><ul><li><strong>Clinic Operations</strong>: Oversee daily clinic operations, including patient scheduling and administrative tasks, ensuring efficiency and smooth workflow.</li><li><strong>Billing and Financial Management</strong>: Manage billing processes, maintain accurate financial records, and post payments to support organizational transparency.</li><li><strong>Office Supply Management</strong>: Track and manage office inventory while adhering to established budgetary guidelines.</li><li><strong>Regulatory Compliance</strong>: Ensure compliance with state and national healthcare regulations.</li><li><strong>Reporting</strong>: Prepare data and reports on patient outcomes and other metrics to assist leadership in strategic planning.</li><li><strong>Patient Communications</strong>: Handle proactive follow-up communications with patients regarding care and upcoming appointments.</li><li><strong>Bookkeeping</strong>: Assist in light bookkeeping tasks to support operational efficiency.</li><li><strong>Collaboration with Leadership</strong>: Partner closely with the Director to align office functions with broader organizational goals.</li></ul><p><strong>Must-Have Skills</strong>:</p><ul><li>Proven experience in office management or a similar administrative role within a healthcare or nonprofit setting.</li><li>Strong understanding of clinic operations and patient management workflows.</li><li>Familiarity with financial processes, including billing and payment posting.</li><li>Knowledge of healthcare compliance regulations.</li><li>Proficiency in Microsoft Office Suite and clinic management software.</li><li>Excellent organizational skills and attention to detail.</li><li>Exceptional communication skills for both internal teams and patient interactions.</li></ul>
<p>The <strong>Signing Services Coordinator</strong> is responsible for managing and coordinating the end-to-end processing of signing services for the company’s customers by building and maintaining strong relationships with both customers and signing agents. The role emphasizes meeting customer expectations while managing vendor performance and controlling costs, as well as ensuring compliance with company standards and industry best practices. </p><p><br></p><p><strong> Key Responsibilities: </strong>Oversee and manage a network of signing agents to ensure a detail oriented and exceptional customer experience. Monitor and process signing service assignments daily to ensure alignment with customer expectations regarding turnaround times and quality standards. Recruit, vet, and onboard experience in signing agents while maintaining up-to-date records of licensing, background checks, errors & omissions (E& O) insurance, certifications, and other required documentation. Negotiate fees with signing agents to increase service efficiency while controlling costs. Ensure compliance with vendor communication standards, fee management policies, and the appropriate use of technology tools. Assign signing service tasks based on factors such as agent qualifications, fees, turnaround times, and past performance metrics. Address correction requests, rework cases, and customer inquiries promptly and professionally. Establish and uphold quality control standards to meet or exceed customer and industry requirements. Actively support department quality control efforts and ensure signing services are processed within compliance guidelines. Maintain accurate records within the company’s tracking systems and monitor incoming service requests in alignment with department processes. Foster clear and courteous communication between vendors and customers, managing status updates in a timely manner. Collaborate with internal quality control teams to set expectations and enforce compliance protocols. This role plays a vital part in ensuring operational efficiency, cost control, and exceptional customer satisfaction while maintaining strong partnerships across both the customer base and signing agent network. The Signing Services Coordinator ensures that all processes are handled with meticulous attention to detail and adherence to performance standards.</p>
<p>We are seeking a reliable and detail-oriented Administrative Assistant to join our dynamic property management team based in Hudson, Ohio, on a contract-to-permanent basis. This position plays a pivotal role in supporting homeowner associations, ensuring operational efficiency, and delivering top-notch customer service.</p><p><strong>Key responsibilities:</strong></p><ul><li>Manage inbound calls, relay messages, and coordinate follow-ups with property managers or relevant staff.</li><li>Establish and maintain organized physical and electronic filing systems for streamlined accessibility.</li><li>Enhance team collaboration by maintaining clear and effective communication with property managers and other team members.</li><li>Prepare violation reports and courtesy letters in coordination with property managers.</li><li>Deliver exceptional customer service by professionally addressing caller concerns, including managing conversations with upset individuals.</li><li>Leverage Microsoft Office tools (Word, Excel, Outlook) and proprietary software for document creation and management.</li><li>Ensure precision and compliance in tasks by maintaining meticulous attention to detail.</li><li>Perform general administrative duties to support office functions and team operations.</li></ul>
<p><strong>Contract Billing Clerk – Transportation Industry</strong></p><p>We are currently seeking a detail-oriented <strong>Contract Billing Clerk</strong> to support our operations team in the transportation industry. This short-term contract role (6–8 weeks) based in <strong>Tallmadge, Ohio</strong>, offers an opportunity to contribute to the financial accuracy and efficiency of our business processes.</p><p><strong>Key Responsibilities</strong></p><ul><li>Accurately prepare, review, and process detailed invoices in a timely manner to maintain a consistent cash flow.</li><li>Generate and manage billing statements, ensuring compliance with company policies and proper documentation.</li><li>Leverage <strong>QuickBooks</strong> to update and manage billing systems with precision and efficiency.</li><li>Investigate and resolve billing discrepancies, maintaining high levels of professionalism and accuracy.</li><li>Create and analyze financial reports using <strong>Microsoft Excel</strong> to assist with internal operational reporting.</li><li>Collaborate effectively with cross-functional teams to meet billing cycle deadlines.</li><li>Maintain strict accuracy, consistency, and security of data within computerized billing systems.</li><li>Provide organized billing documentation for audits and financial reviews.</li><li>Promptly and professionally address customer inquiries regarding invoices, payments, and account details.</li><li>Ensure all billing activities comply with organizational policies and adhere to industry standards.</li></ul><p><strong>Key Qualifications</strong></p><ul><li><strong>Proficiency in QuickBooks and Microsoft Excel</strong> is required for this role.</li><li>Excellent attention to detail, problem-solving ability, and organizational skills.</li><li>Proven ability to prioritize tasks and meet deadlines in a fast-paced environment.</li><li>Previous experience in billing or invoicing, preferably within the transportation or logistics sector.</li><li>Strong written and verbal communication skills to effectively interact with team members, clients, and external stakeholders.</li></ul><p><br></p>
<p><strong>Position Summary:</strong></p><p>The Document Corrections Coordinator is responsible for managing the resolution of document errors from signings, ensuring compliance with company policies, and maintaining accurate file management. This position demands high attention to detail, strong organizational skills, and the ability to collaborate effectively with internal and external stakeholders while adhering to set deadlines.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate corrections for errors identified during document signing processes with notary companies.</li><li>Review corrected documents submitted by notary companies for accuracy, completeness, and compliance with specified standards.</li><li>Digitally scan and attach corrected documents to their corresponding files within the company’s system.</li><li>Match miscellaneous documents to their relevant files and ensure attachments are properly organized.</li><li>Ship corrected documents to lenders after scanning and digital filing are complete.</li><li>Manage and maintain the audit rejection mailbox and processing queues on a daily basis.</li><li>Perform administrative tasks, including filing, document copying, customer service, telephone support, and distribution of correspondence, as directed by the supervisor.</li><li>Ensure adherence to company policies, procedures, and regulatory compliance requirements, including the completion of mandatory compliance training by established deadlines.</li></ul>
<p>We’re currently working with a dynamic and fast-paced organization in Streetsboro, Ohio, to find a detail-oriented <strong>Administrative Assistant</strong>. This role offers the potential for long-term growth, providing an excellent opportunity for professionals seeking to build a career in administrative support.</p><p><strong>Position Type:</strong> Contract-to-Permanent </p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Customer Service:</strong> Provide first-class customer service by addressing inquiries, resolving issues quickly, and building strong relationships.</li><li><strong>Data Management:</strong> Accurately enter, update, and maintain critical information in databases and systems.</li><li><strong>Purchase Orders:</strong> Support processes by placing purchase orders.</li><li><strong>Logistics Coordination:</strong> Manage container logistics and collaborate with trucking companies to support operational functions.</li><li><strong>Pricing Management:</strong> Handle pricing tasks for various products and maintain accurate pricing records.</li><li><strong>Document and Spreadsheet Creation:</strong> Prepare and manage spreadsheets, reports, and documents using Microsoft Excel and other Microsoft Office tools.</li><li><strong>Email and Calendar Management:</strong> Manage email correspondence, schedule appointments, and organize calendars as needed.</li><li><strong>Administrative Support:</strong> Assist the team with a variety of other administrative tasks, adapting to changing priorities in a fast-paced setting.</li><li><strong>Attention to Detail:</strong> Ensure accuracy and efficiency in all tasks, helping the office run smoothly.</li></ul>
<p><br></p><p><br></p><p>Responsibilities:</p><p>• Coordinate and schedule the booking of conference rooms for meetings and events.</p><p>• Prepare and review contracts to ensure accuracy and completeness.</p><p>• Process and code invoices, while maintaining accurate records for accounts payable.</p><p>• Manage the ordering and filing of office supplies to maintain inventory levels.</p><p>• Answer inbound calls and address client or team inquiries effectively.</p><p>• Provide administrative support for onboarding processes and maintain related documentation.</p><p>• Assist with real estate or property management tasks as needed.</p><p>• Utilize Microsoft Excel and Word to create reports, track data, and support business operations.</p><p>• Maintain an organized workspace, adhering to business casual dress code.</p><p>• Collaborate with team managers and maintenance staff to support daily operations.</p>
We are looking for an experienced Project Manager to oversee complex initiatives and drive their successful completion in a dynamic service-oriented environment. Based in Westlake, Ohio, this role requires a proactive leader who excels in client relations, strategic planning, and team collaboration. The ideal candidate will bring industry expertise, exceptional organization skills, and a solution-driven mindset to every aspect of project management.<br><br>Responsibilities:<br>• Plan, execute, and oversee complex projects while ensuring alignment with client objectives and organizational goals.<br>• Manage client relationships effectively, addressing issues and fostering strong partnerships.<br>• Lead project teams to meet deadlines and deliver high-quality outcomes, balancing competing priorities.<br>• Develop and implement strategic plans, including process improvements and scope management.<br>• Provide training and education to clients, ensuring smooth adoption of project deliverables.<br>• Resolve conflicts and navigate challenges with resource planning and utilization.<br>• Maintain detailed documentation and follow-up processes to ensure project transparency and accountability.<br>• Apply critical thinking and problem-solving skills to identify and address project risks.<br>• Collaborate with stakeholders at all levels to ensure effective communication and alignment.<br>• Utilize tools such as Agile Scrum methodologies and Atlassian Jira for project tracking and optimization.
<p><strong>Job Description:</strong></p><p>We are seeking a detail-oriented and proactive <strong>Sales Support Specialist</strong> to join our team in Streetsboro, Ohio. In this long-term contract position, you will play a pivotal role in ensuring the smooth operation of our sales department. Your role will involve managing administrative tasks, maintaining accurate data records, and fostering clear communication between the sales team and other departments. This position is critical to sustaining efficiency and supporting the overall success of sales operations.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately enter and update data in internal systems and Excel spreadsheets to ensure data integrity and accessibility.</li><li>Provide essential administrative support to the sales team as they manage client accounts and pursue new business opportunities.</li><li>Assist with order entry tasks to guarantee timely processing, tracking, and fulfillment.</li><li>Collaborate with the sales team to prepare necessary documentation for client meetings, proposals, and other interactions.</li><li>Monitor and update sales records, ensuring accuracy and compliance with internal policies.</li><li>Serve as a liaison between the sales department and other internal teams, facilitating efficient communication and workflow.</li><li>Generate reports and summaries using sales data for internal evaluation and decision-making purposes.</li><li>Address client inquiries and deliver exceptional post-sales support to maintain high customer satisfaction.</li><li>Utilize tools such as SAP and other relevant software to streamline sales processes and enhance operational efficiency.</li></ul>
We are looking for a skilled HR Specialist to join our team in Cleveland, Ohio. This is a long-term contract position that offers a dynamic blend of onsite and remote work, with a focus on HR administration, employee relations, and benefits management. If you excel in providing top-quality HR services and have experience with HRIS systems and open enrollment processes, we encourage you to apply.<br><br>Responsibilities:<br>• Manage open enrollment processes and ensure accurate benefits administration.<br>• Provide exceptional employee support by addressing HR-related inquiries and resolving concerns.<br>• Perform data entry and maintain records in HRIS systems such as Epicor, Oracle, and Dynamics.<br>• Assist with onboarding new employees and ensuring compliance with company policies and HIPAA regulations.<br>• Conduct regular updates and reviews of employee information to maintain accurate records.<br>• Collaborate with internal teams to support HR initiatives and process improvements.<br>• Utilize Office tools, including Outlook, Word, and Excel, to prepare reports and manage communications.<br>• Coordinate and support employee training sessions and HR-related meetings.<br>• Maintain confidentiality and adhere to regulatory standards in all HR processes.
<p>We are seeking a dedicated and detail-oriented Office Manager to ensure the seamless operation of our Wadsworth, Ohio office. This position offers the opportunity to join a collaborative team and contribute to the efficiency of administrative processes in a dynamic, professional environment. The ideal candidate will excel in organization, communication, and multitasking while taking a proactive role in overseeing day-to-day office activities.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact, managing receptionist duties, including answering phone calls, greeting visitors, and maintaining a professional office environment.</li><li>Coordinate and schedule technicians, ensuring efficient time management and resource allocation.</li><li>Manage office supplies by monitoring inventory levels, placing orders, and ensuring timely restocking to support uninterrupted operations.</li><li>Oversee accounts payable processes, including invoice processing, reconciliation, and timely vendor payments.</li><li>Create, update, and maintain spreadsheets using Microsoft Excel to track data and support office operations.</li><li>Organize and maintain accurate records, files, and documentation to ensure compliance and accessibility.</li><li>Provide administrative support to staff by addressing inquiries and assisting with clerical tasks as needed.</li><li>Schedule meetings, prepare agendas, and document minutes to support effective communication within the team.</li><li>Monitor and manage office equipment, coordinating maintenance or repairs to ensure functionality.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Proven experience in office management, administration, or a related field.</li><li>Strong proficiency with Microsoft Office Suite, particularly Excel.</li><li>Exceptional organizational skills with high attention to detail.</li><li>Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.</li><li>Excellent verbal and written communication skills.</li><li>Familiarity with accounts payable processes and record-keeping is preferred.</li><li>Previous experience in customer service or scheduling roles is a plus.</li></ul><p><br></p>
<p><strong>Job Overview:</strong></p><p>We are seeking a Customer Experience Specialist to join our dynamic team in Richfield, Ohio, as part of a contract-to-permanent opportunity. In this role, you will play an integral part in fostering customer relationships, ensuring satisfaction, and supporting sales processes across multiple channels. This position offers a unique opportunity for collaboration with cross-functional teams while contributing to initiatives that drive customer success and retention.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Build and maintain strong relationships with new and existing customers to drive satisfaction and loyalty.</li><li>Collaborate with Sales Account Managers to support efforts around client retention and satisfaction.</li><li>Assist sales teams in processing transactions, ensuring accuracy, and maintaining proper documentation.</li><li>Utilize CRM tools, such as Oracle and HubSpot, to manage and optimize customer accounts and sales strategies.</li><li>Provide insights and recommendations to management for the development of programs aimed at enhancing customer retention and acquisition.</li><li>Effectively communicate with customers to address sales inquiries, resolve configuration challenges, discuss payment details, and handle other support issues.</li><li>Partner with Accounts Receivable and sales leadership to manage dealership transfers, account adjustments, and cancellations.</li><li>Participate in sales meetings, training sessions, and product demonstrations, as required.</li><li>Work collaboratively with internal teams to ensure seamless communication and operational alignment.</li><li>Perform additional duties as assigned to support business objectives.</li></ul>
We are looking for a detail-oriented Administrative Assistant to join our team in Cleveland, Ohio. This hybrid position requires someone who is highly organized, adaptable, and comfortable working in an office environment with a pet-friendly atmosphere. As a Contract to permanent role, this opportunity offers the potential for long-term employment with a dynamic organization.<br><br>Responsibilities:<br>• Perform general administrative tasks to support daily office operations, including scheduling appointments, managing correspondence, and maintaining organized records.<br>• Answer incoming calls and provide exceptional customer service, ensuring inquiries are addressed efficiently.<br>• Utilize Microsoft Office applications and QuickBooks to complete tasks such as data entry, document preparation, and financial administration.<br>• Assist with receptionist duties, including greeting visitors and managing front desk responsibilities.<br>• Maintain a detail-oriented and business-appropriate demeanor while adhering to the company’s dress code.<br>• Collaborate with team members to ensure smooth communication and workflow across departments.<br>• Adapt to a flexible work schedule as needed to meet organizational demands.<br>• Uphold confidentiality and accuracy when handling sensitive information.<br>• Support office operations in a hybrid work environment, balancing on-site and remote duties effectively.
<p>We are looking for an experienced Purchaser to join our clients team in Westlake, Ohio. This role is ideal for someone with knowledge in procurement processes, vendor management, and team leadership. You will play a vital part in maintaining efficient purchasing operations, ensuring quality standards, and driving performance metrics.</p><p><br></p><p>Responsibilities:</p><p>• Oversee purchasing activities, with a focus on electrical equipment procurement.</p><p>• Manage a team of 2-3 direct reports, including hiring, training, and performance evaluations.</p><p>• Review and approve invoices and purchase orders to maintain compliance with company policies.</p><p>• Coordinate with vendors to manage bids, address corrective actions, and monitor customer feedback.</p><p>• Prepare and process purchase orders and bill of materials for project planning and execution.</p><p>• Provide accurate estimates for material requirements to support project needs.</p><p>• Maintain vendor profiles and relationships to ensure consistent quality and service.</p><p>• Collaborate with internal teams to align purchasing strategies with organizational objectives.</p>
<p>We are looking for a dedicated HR Generalist to join our client's team in Solon, Ohio. In this role, you will play a key part in managing employee relations, supporting payroll and benefits administration, and ensuring compliance with HR policies. This position offers an opportunity to contribute to a collaborative environment while helping streamline processes and enhance employee engagement.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and oversee open enrollment processes for employee benefits, including liaising with benefit brokers.</p><p>• Provide backup support for payroll operations, including payroll tax management and ensuring accuracy.</p><p>• Assist in recruitment activities, including posting job openings on platforms such as Indeed and supporting hiring managers.</p><p>• Ensure compliance with labor laws and company policies, delivering clear communication to employees regarding HR-related matters.</p><p>• Generate reports and support automation initiatives within HR processes.</p><p>• Maintain employee records and ensure accuracy within the HRIS system.</p><p>• Offer guidance and support to managers handling recruitment and onboarding tasks.</p><p>• Support system implementation projects, demonstrating aptitude for new HR platforms and tools.</p>
We are looking for a skilled Accounts Receivable Specialist to join our team in Youngstown, Ohio. In this long-term contract position, you will manage various aspects of accounts receivable operations, including credit reviews, invoicing, collections, and customer account maintenance. This role is ideal for someone with a strong attention to detail and a solid background in commercial billing, cash applications, and collections.<br><br>Responsibilities:<br>• Review and evaluate new customer applications, establish credit limits, and collaborate with credit insurance providers.<br>• Maintain updated records of customer credit terms, limits, and holds to ensure account compliance.<br>• Monitor customer accounts for payment activity, credit availability, and overall financial health.<br>• Ensure timely collection of receivables within agreed payment terms and address overdue accounts.<br>• Issue lien waivers, reconcile payments with projects, and coordinate with legal teams to maintain lien rights.<br>• Respond promptly to customer inquiries regarding billing discrepancies and payment-related concerns.<br>• Process daily invoices for shipments and manage customer pay portals efficiently.<br>• Post daily cash transactions and prepare detailed reports on outstanding accounts receivable.<br>• Handle customer chargebacks, bad debt management, and resolve invoicing issues.<br>• Calculate sales commissions for both internal and external representatives and assist with tax filings.
<p>Robert Half Management Resources is looking for an experienced Sr. Financial Analyst to support an interim engagement with a manufacturing company in Mansfield, Ohio. Role entails supporting the 2026 budget build process, as well as multiple daily and ad hoc internal reporting and financial analysis requirements. Ideal candidates will have prior manufacturing industry FP& A experience, as well as be self-driven and willing to reverse engineer and retrace steps from previous spreadsheets and reports. Role is expected to last until late Dec 2025. Client is location in Mansfield and works a hybrid schedule. Commute to Mansfield 2-3 days per week is required.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and analyze profit and loss flash reports during month-end close processes.</p><p>• Update and refine forecasts, including the 9+3 forecasting model.</p><p>• Support budget preparation efforts by collaborating on annual budget updates.</p><p>• Generate and distribute daily financial reports to stakeholders.</p><p>• Develop standard operating procedures (SOPs) by retracing and documenting previous processes in Excel.</p><p>• Utilize OneStream and Excel to manage and present financial data effectively.</p><p>• Investigate and refine processes independently to enhance operational efficiency.</p><p>• Conduct capital management analysis and provide actionable insights.</p><p>• Assist in creating adaptive financial models and reports to support decision-making.</p>
<p>We are looking for a detail-oriented Accounting Clerk to join our team in Willowick, Ohio. In this role, you will handle a variety of financial tasks, including accounts payable, accounts receivable, payroll processing, and bank transactions. The ideal candidate will be organized, proactive, and capable of managing multiple responsibilities efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Process accounts payable by following up with vendors, managing invoices, and resolving discrepancies.</p><p>• Handle accounts receivable tasks such as processing payments, generating account statements, and collecting overdue balances.</p><p>• Manage banking activities, including deposits, transfers, and generating checks, as well as occasional trips to the bank.</p><p>• Assist with payroll processing and ensure accuracy in employee wage changes and vacation records.</p><p>• Create and submit invoices promptly while maintaining organized records and files.</p><p>• Oversee rental property accounts, including payment tracking and account history management.</p><p>• Perform account reconciliations and generate periodic financial reports.</p><p>• Maintain office supplies inventory and handle purchasing as needed.</p><p>• Follow up with customers to address inquiries and ensure timely communication.</p><p>• Support company credit card management and assist with related transactions.</p><p><br></p><p>They do offer a full benefits package; medical/dental/vision, 401K, paid holidays, PTO, and more!! Apply today if you are interested! </p>
We are looking for an ERP/CRM Configuration SME to join our team in North Canton, Ohio. This Contract-to-permanent position is ideal for a detail-oriented individual with expertise in production planning and scheduling tools who can support implementation and optimization for clients. The role requires both strong technical knowledge and the ability to bridge business requirements with system solutions.<br><br>Responsibilities:<br>• Lead the configuration, implementation, and optimization of production planning and scheduling tools such as PlanetTogether or similar systems.<br>• Provide expert guidance to clients and prospects on leveraging scheduling tools to meet their production needs.<br>• Develop technical and functional knowledge of the ERP/CRM systems to become a subject matter expert.<br>• Collaborate with cross-functional teams to deliver end-to-end solutions for production scheduling.<br>• Support system integration efforts, including API development and third-party tool integration.<br>• Conduct hands-on configurations and troubleshoot issues during implementations.<br>• Offer insights into process optimization and system enhancements to improve operational efficiency.<br>• Manage program or project tasks related to ERP/CRM system implementations in a dynamic environment.<br>• Work closely with clients to understand their production workflows and align system capabilities with their business requirements.<br>• Assist with backend tasks and data handling related to ERP systems as needed.
We are looking for a detail-oriented Accounting Clerk to join our team in Middlefield, Ohio. This is a fully onsite position that offers an excellent opportunity to grow within the organization. The ideal candidate will have experience in managing financial transactions, vendor invoices, and inventory records while maintaining accuracy and efficiency.<br><br>Responsibilities:<br>• Process and organize financial transactions, ensuring accuracy and compliance with company policies.<br>• Match vendor invoices with purchase orders to verify payment details.<br>• Manage customer credit card charges and ensure proper allocation.<br>• Enter vendor invoices into accounting software and prepare accounts payable documentation.<br>• Support the Purchasing VP by assisting with administrative and accounting tasks.<br>• Assist the Controller by posting inventory and sales batches.<br>• File and maintain records of paid vendor invoices for future reference.<br>• Prepare bank deposit slips and record customer cash receipts in the accounting system.<br>• Collaborate with team members to ensure timely and accurate financial reporting.
