<p>Robert Half has a client in the Healthcare industry seeking an End User Support Specialist. The ideal candidate for this position would have at least 1 - 3 years of IT support experience. This will be a contract opportunity that will be onsite.</p><ul><li><br></li><li>Provide deskside support for an organization of over 500 end users within the corporate office</li><li>Research and resolve basic network (VPN, IP configs), hardware, and software application problems</li><li>Administer user accounts for Active Directory and other applications</li><li>Microsoft Office 365 admin portal experience: assigning licenses, creating mailboxes etc.</li><li>Support Windows 10/11 Environment</li><li>Troubleshoot peripheral hardware</li><li>Experience with MFA, SSO setups within Entra ID (Azure)</li></ul>
<p>Robert Half has a client in the Healthcare industry seeking an End User Support Specialist II. The ideal candidate for this position would have at least 3 - 5 years of IT support experience. This will be a contract to permanent opportunity that will be onsite.</p><p><br></p><ul><li>Provide deskside support for an organization of over 500 end users within the corporate office</li><li>Research and resolve basic network (VPN, IP configs), hardware, and software application problems</li><li>Administer user accounts for Active Directory and other applications</li><li>Microsoft Office 365 admin portal experience: assigning licenses, creating mailboxes etc.</li><li>Support Windows 10/11 Environment</li><li>Troubleshoot peripheral hardware</li><li>Experience with MFA, SSO setups within Entra ID (Azure)</li></ul>
<p>Robert Half has a client in the Manufacturing industry seeking an End User Support Specialist II. The ideal candidate for this position would have at least 3 - 5 years of IT support experience. This will be a contract to permanent opportunity that will be onsite.</p><p><br></p><p><br></p><ul><li>Provide deskside support for end users on the production line and corporate office </li><li>Troubleshoot Zebra label printers and Zebra handheld devices </li><li>Administer user accounts for Active Directory and other applications</li><li>Microsoft Office 365 admin portal experience: assigning licenses, creating mailboxes etc.</li><li>Support Windows 10/11 Environment</li><li>Troubleshoot peripheral hardware</li><li>Experience with MFA, SSO setups within Entra ID (Azure)</li></ul><p><br></p>
We are looking for a skilled Network Engineer to join our team in Plano, Texas. In this role, you will be responsible for managing and maintaining network infrastructure, ensuring optimal performance and security across systems. The ideal candidate will possess extensive experience with Cisco networking technologies and demonstrate strong problem-solving abilities in a fast-paced environment.<br><br>Responsibilities:<br>• Provide advanced technical support to resolve complex network issues and ensure system functionality.<br>• Travel occasionally to branch locations within the region to address on-site technical needs.<br>• Diagnose and resolve incidents by performing thorough troubleshooting and data-driven analysis.<br>• Implement infrastructure changes and execute network configuration requests.<br>• Install, configure, and maintain network and telecom hardware and software, including routers, switches, firewalls, and wireless access points.<br>• Monitor network performance and quickly identify and resolve issues to maintain uptime.<br>• Strengthen network security by applying appropriate measures and protocols aligned with organizational standards.<br>• Manage backup and recovery processes to safeguard data integrity and availability.<br>• Conduct regular maintenance and updates to ensure network systems operate efficiently.<br>• Document technical details of incidents in ticketing systems and maintain comprehensive records of network configurations and inventory.
<p>Robert Half has a client seeking a Network Analyst. The ideal candidate for this position would have experience in small to medium environments and at least 3- 5 years of hands-on experience. This will be a temporary to full time opportunity that will be fully onsite. </p><p><br></p><ul><li>Manager layer 2/3 devices on the OSI </li><li>Support and troubleshoot Palo Alto Firewall and GlobalProtect VPN platforms</li><li>Configure/support Aruba wireless devices for remote site locations </li><li>Liaise with vendor support to manage maintenance planning and implementation (reactive and proactive) to minimize service disruption for Network Services</li><li>Deliver Network infrastructure development / build activities (managed by Project Managers), including release and deployment management for new services</li></ul>
We are seeking an experienced HR Generalist to join our team on a contract-to-permanent basis in Plano, Texas. This role is ideal for someone with exceptional organizational and interpersonal skills who thrives in a dynamic and fast-paced environment. In this position, you will play a key role in supporting onboarding processes for our sales team, managing employee relations, and assisting with various HR-related projects.<br><br>Responsibilities:<br>• Oversee the onboarding process for new sales team members, ensuring all steps are completed efficiently and effectively.<br>• Coordinate and schedule training sessions by collaborating with cross-functional teams and internal stakeholders.<br>• Act as a resource for new hires, addressing questions, resolving system access issues, and guiding them to appropriate contacts.<br>• Assist with pre-onboarding activities, including coordinating with IT and helping managers plan first-day orientations.<br>• Conduct regular check-ins with new hires to monitor progress and provide ongoing support throughout their onboarding journey.<br>• Support HR-related tasks such as answering employee inquiries and organizing office-wide communications or events.<br>• Participate in ad hoc HR projects, contributing to process improvements and team initiatives.<br>• Manage employee relations, fostering a positive workplace environment and addressing concerns as needed.<br>• Collaborate with management to ensure alignment with organizational goals and HR best practices.<br>• Maintain accurate records and utilize HRIS systems to track employee data and onboarding progress.
We are looking for a skilled Systems Engineer to join our team in Plano, Texas. In this role, you will be responsible for managing and maintaining server infrastructure, ensuring system security, and supporting disaster recovery initiatives. The ideal candidate will collaborate with various IT teams and vendors to provide reliable and secure technology solutions in a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Provide daily support for servers and systems, including Active Directory, Citrix, Microsoft Exchange, file servers, and other applications.<br>• Coordinate and oversee IT projects, ensuring proper documentation of changes made to server systems.<br>• Manage vendor relationships and supervise outsourced services and projects.<br>• Develop and implement disaster recovery processes and business continuity plans, participating actively in related exercises.<br>• Collaborate with network, systems, and application teams to optimize server hardware, software, and applications.<br>• Monitor and enforce security policies and procedures to maintain system integrity.<br>• Perform preventive maintenance tasks, including upgrades, patch management, and firmware updates.<br>• Support end users and IT staff with technical issues and system improvements.<br>• Monitor and report on security performance metrics, addressing areas of non-compliance and recommending solutions.<br>• Stay informed about changes in IT security regulations and advancements in security technologies.
