We are looking for a meticulous Banking Analyst to join our team in Kerrville, Texas. In this role, you will provide exceptional customer support while managing a variety of financial transactions and banking operations. This position offers a chance to contribute to the success of our branch by supporting customer needs and maintaining compliance with banking regulations.<br><br>Responsibilities:<br>• Assist customers with a wide range of banking transactions, including deposits, withdrawals, loan payments, and balance inquiries.<br>• Process specialized transactions such as wire transfers and cashier’s checks, ensuring accuracy and adherence to banking policies.<br>• Open and manage deposit accounts while educating customers about available bank products and services.<br>• Maintain and balance cash drawers daily, ensuring all transactions are accurately accounted for.<br>• Identify customer needs and recommend additional banking services, such as lending options or online banking tools.<br>• Stay informed of current banking policies and regulatory requirements, including compliance with anti-money laundering and Bank Secrecy Act standards.<br>• Address and resolve customer concerns in a precise and timely manner.<br>• Support branch goals by actively participating in sales initiatives and community outreach efforts.
We are looking for a skilled and resourceful Senior Executive Assistant to provide high-level administrative support to organizational leadership and the Board of Directors. This Contract position is based in San Antonio, Texas, and requires someone with strong attention to detail who excels in managing complex schedules, handling confidential information, and facilitating communication between key stakeholders. The ideal candidate will bring exceptional organizational skills and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Serve as the primary administrative liaison for the leadership team and Board of Directors, ensuring seamless communication and coordination.<br>• Manage and prioritize executive calendars, resolving scheduling conflicts and ensuring timely organization of appointments.<br>• Coordinate and facilitate board meetings, including preparing agendas, recording minutes, and distributing relevant materials.<br>• Reconcile credit card statements, process expense reports, and submit timesheets for designated executives.<br>• Organize logistics for internal and external meetings, including securing venues, arranging catering, and ensuring technical readiness for presentations.<br>• Prepare and format presentations with a high level of accuracy and distribute meeting documents as needed.<br>• Maintain and update confidential records and databases with accuracy and discretion.<br>• Establish and oversee both digital and physical filing systems to ensure efficient document management.<br>• Provide technical support for video conferencing and virtual meetings, ensuring seamless execution.<br>• Assist with data entry, reporting, and preparation of documentation to support leadership initiatives.
<p>We are looking for a dedicated Customer Service Representative to join our team in San Antonio, Texas. This is a contract position where you will play a critical role in scheduling patients for preventative health care screenings. The ideal candidate will thrive in a fast-paced environment and demonstrate exceptional communication skills while working independently after training.</p><p><br></p><p>Responsibilities:</p><p>• Schedule patients for preventative health care screenings, ensuring accuracy and efficiency.</p><p>• Handle a minimum of 70-80 calls per day to maintain productivity standards.</p><p>• Utilize computer systems to track and manage scheduling data effectively.</p><p>• Collaborate with experienced employees during training and transition to working independently.</p><p>• Maintain professionalism while managing interruptions and prioritizing tasks.</p><p>• Apply medical knowledge to assist patients and enhance scheduling processes.</p><p>• Demonstrate familiarity with healthcare systems, including EMR and TRICARE.</p><p>• Ensure adherence to business casual dress code while engaging with patients and team members.</p><p>• Provide excellent customer service to address patient inquiries and concerns.</p><p>• Follow established protocols and guidelines to meet organizational goals.</p>
We are looking for an experienced IT Director to lead the technology operations and strategy for our respected law firm in San Antonio, Texas. This role requires a dynamic leader who can manage complex IT systems while driving innovation and ensuring the highest standards of security and reliability. The ideal candidate will possess both strategic vision and hands-on expertise, enabling them to align technology initiatives with business objectives and oversee daily operations effectively.<br><br>Responsibilities:<br>• Provide strategic leadership for the firm’s IT systems, ensuring alignment with business goals and operational efficiency.<br>• Oversee the design, implementation, and optimization of Microsoft Office 365 across departments.<br>• Manage and maintain Cisco Meraki infrastructure, including switches, firewalls, and wireless configurations.<br>• Implement and monitor cybersecurity tools such as CrowdStrike to safeguard sensitive data.<br>• Develop IT policies, disaster recovery plans, and security protocols that adhere to industry standards.<br>• Collaborate with firm leadership to drive technology initiatives that enhance client service and operational performance.<br>• Supervise IT personnel and vendors, promoting a culture of collaboration and excellence.<br>• Ensure smooth help desk operations, system upgrades, and user training to support firm-wide technology needs.<br>• Handle IT budgets, procurement, and vendor relationships to optimize resources.
<p>Duties and Responsibilities:</p><p><br></p><p>Provide primary support for the SAP modules related to the Finance and Controlling business process including resolving day to day systems issues by diagnosing the problem and modifying configuration, working with developers, or logging incidents with SAP Support.</p><p>Provide recommendations for change and process improvements.</p><p>Lead reporting efforts for Financial and Controlling areas working with ABAP and BI development as required to select, test and implement the appropriate solutions. Work on finance related reports and forms.</p><p>Ability to lead and configure all requirements for a new company code/plant to assimilate acquisitions.</p><p>Work closely with business members of Finance to Manage business functions (Accounting, GL, Bank, Finance, Cost Accounting, Fixed Assets, Tax) to facilitate effective solution implementations and provide knowledge transfer of system functionality to Super Users, Subject Matter Experts and end users.</p><p>Analyze business process gaps, identify solution alternatives and guide business and IS stakeholders to select the best solutions to close the gaps.</p><p>Stay current with Finance and Controlling functionality available within SAP and communicate opportunities to the business.</p><p>Work closely with ABAP developers to define programming requirements and test programming solutions.</p><p>Provide production support for SAP FI/CO, FA and integration points with SD, MM, WM, TM, Vistex, PP, BW and BPC 10.1 and BPC 11.1 modules. Support SAP interfaces to other core CHG business applications.</p><p>Support for banking interfaces for both AP and AR and document management integrations.</p><p>Provide user support for OCR/ AP Automation tool (OnBase) by creating users, adjusting workflows and user access. Manage vendors working on change requests and upgrade projects related to OCR/ AP Automation.</p><p>Provide functional support for master data governance, and master data trouble-shooting.</p><p>Work closely with end users to prioritize and manage completion of support tickets. Track and report FI/CO support metrics.</p><p>Manage projects assigned through the full project lifecycle including managing and coordinating the work of consultants when necessary.</p><p>Proactively participate in the integration between related SAP functions with other IS Business Analysts.</p><p>Strong ability to lead discussions and promote strategy with the business to analyze, configure, and model processes in SAP.</p><p>Modify, test, and validate system configuration. Prepare detailed functional specifications for development activities including reports, interfaces, conversions, enhancements, and forms.</p><p>Build and execute unit testing, integration and regression testing (build test cases, perform tests, and make changes to configuration or processes based on results).</p><p>Minimum Job Requirements:</p><p><br></p><p><br></p>
Identify, create and facilitate process design by conducting business and systems process analysis, focusing on quality improvement and data management ensuring reliability and validity of data.<br>Facilitating business requirement walkthrough meetings and partnering with the business on functional specification reviews.<br>Collaborate closely with technical teams to implement the requirements.<br>Write SQL Queries that will make our data evaluation process more flexible or scalable across data sets.<br>Diving into large data sets, uncovering insights through profiling, and providing impactful recommendations.<br>Perform analysis for documenting detailed data lineage (source to target mappings).<br>Identify data control requirements, i.e. Reconciliations and validations.<br>Reviews, documents, and categorizes current or as-is state of the business process or function including creating flow charts and process models, and develop portions of the desired future or to-be state of those processes.<br>Organize complex problems into simple solutions and precise business and technical requirements.<br><br>What is required for the position?<br><br>Required Skills<br><br>Structured data analysis and data requirements development experience is required.<br>Understand data use to create data lineage necessary for data strategy.<br>Strong Snowflake, SQL and Excel skills with the ability to learn other analytics tools.<br>Document data and business process flows.<br>Experience in the insurance industry is preferred.<br>Prior experience with database and model design is preferred.<br>Prior experience with RDM/MDM tools is preferred<br>Ability to communicate complex information to others in a way they can understand.<br><br>Experience<br><br>Data analysis: 5+ years (Required)<br>Bachelor’s degree in business, computer science, mathematics, and statistics, or equivalent work experience.<br>2+ years’ experience with Snowflake database preferred.<br>3+ years of work experience in a P& C Insurance industry.<br>Familiarity with Agile and Scrum methodologies.
<p><strong>Job Summary:</strong></p><p>The Collections Specialist will be responsible for managing and maintaining accounts receivable records, ensuring that payments are received in a timely manner, resolving payment discrepancies, and providing excellent customer service to clients. This position requires strong communication skills, persistence, and an analytical mindset to help improve the financial performance of the organization.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Accounts Receivable Management:</strong> Monitor accounts to ensure payments are received on time and identify overdue accounts requiring follow-up.</li><li><strong>Collections Activities:</strong> Contact customers via phone, email, and written correspondence to request payment and resolve outstanding balances.</li><li><strong>Payment Discrepancy Resolution:</strong> Investigate and resolve billing issues or disputes to ensure accuracy in payments and customer satisfaction.</li><li><strong>Customer Relationship Management:</strong> Work closely with customers to build relationships, maintain trust, and provide critical information about account statuses.</li><li><strong>Recordkeeping:</strong> Maintain accurate documentation of collection efforts, payment arrangements, chargebacks, and customer correspondence in company systems.</li><li><strong>Reporting:</strong> Prepare and distribute periodic reports to management on the status of outstanding payments and collections activity.</li><li><strong>Account Analysis:</strong> Analyze aged receivables, identify trends and problematic accounts, and escalate risks appropriately to management.</li><li><strong>Collaboration:</strong> Partner with internal teams, including sales and billing, to ensure a seamless process for collections and dispute resolution.</li></ul><p><br></p><p><strong>Work Environment:</strong></p><p>This position typically operates in an office environment with standard business hours. This is an onsite position.</p><p><strong>Why Join Us?</strong></p><ul><li>Competitive compensation and growth opportunities within the organization.</li><li>Collaborative, supportive work culture focused on professional development.</li><li>The chance to help shape positive customer relationships while contributing to the company’s financial success.</li></ul><p>If you are interested in this position, we encourage you to apply online or call our offices at 210-696-8300!</p>
We are looking for a skilled Desktop Support Analyst to join our team in New Braunfels, Texas. In this role, you will provide advanced technical support for a variety of systems and devices, ensuring seamless operations and top-tier customer service. This position requires strong troubleshooting abilities, technical expertise, and a commitment to maintaining system security and compliance.<br><br>Responsibilities:<br>• Serve as the second-level escalation point for incidents and service requests unresolved by Level 1 support.<br>• Troubleshoot and resolve technical issues with desktops, laptops, mobile devices, printers, and enterprise applications.<br>• Manage and support Microsoft Office 365 services, including user accounts, Exchange Online, Teams, and SharePoint.<br>• Perform software installations, updates, and patch management to uphold compliance and security standards.<br>• Provide support for Citrix environments, ensuring reliable connections and optimal system performance.<br>• Collaborate with infrastructure and application teams to address and resolve high-impact technical issues.<br>• Develop and maintain technical documentation, including knowledge base articles, to streamline processes and knowledge sharing.<br>• Assist with system rollouts, updates, and IT projects to support organizational objectives.<br>• Follow established guidelines for incident, problem, and change management to ensure consistency and reliability.<br>• Deliver exceptional customer service by maintaining timely communication and follow-up on all assigned tasks.
We are looking for a skilled Cloud Security Engineer to join our team in San Antonio, Texas. In this role, you will be responsible for designing, implementing, and managing robust security solutions within cloud environments. You will collaborate with cross-functional teams to ensure compliance, mitigate vulnerabilities, and enhance overall system security using industry best practices.<br><br>Responsibilities:<br>• Develop and implement secure cloud architecture designs that adhere to industry standards and organizational requirements.<br>• Configure and manage tools for security monitoring, compliance tracking, and availability within cloud environments.<br>• Evaluate and respond to vulnerabilities, applying virtual patching as necessary to maintain system integrity.<br>• Collaborate with development teams to integrate security measures across the CI/CD pipeline and DevOps processes.<br>• Deploy and manage security controls for serverless architectures, ensuring effective protection against threats.<br>• Perform assessments to detect threats, benchmark compliance, and analyze logs for cloud-hosted applications.<br>• Configure web application firewalls, content delivery networks, and intrusion monitoring systems to safeguard against cyberattacks.<br>• Utilize encryption techniques and manage encryption keys, including hardware security modules, to secure sensitive data.<br>• Implement and maintain container security measures, including orchestration tools and production workloads.<br>• Provide guidance on secure software development practices and ensure adherence to the software development life cycle.
We are looking for a skilled Desktop Support Analyst to join our team in San Antonio, Texas. In this Contract-to-permanent position, you will provide essential IT support, ensuring smooth operations by addressing technical issues and assisting employees with their IT needs. The ideal candidate is detail-oriented, highly organized, and thrives in a fast-paced, team-oriented environment.<br><br>Responsibilities:<br>• Respond promptly and professionally to support requests using platforms such as Jira and Zendesk.<br>• Configure and set up IT equipment, including laptops, for new and existing employees during onboarding or hardware upgrades.<br>• Diagnose and resolve technical issues involving laptops, monitors, printers, and other hardware, escalating complex cases as necessary.<br>• Manage support tickets effectively by prioritizing tasks and ensuring timely resolution.<br>• Participate in technical projects and coordinate resources to achieve project goals.<br>• Provide technical support for meetings and video conferencing using tools like Zoom and Microsoft Teams.<br>• Maintain a consistent on-site presence, working from the office five days a week.<br>• Adhere to designated shift schedules and be available for overtime on weekdays and weekends when required.<br>• Perform additional IT-related tasks and responsibilities as assigned.
We are looking for a skilled Network Administrator to join our team in San Antonio, Texas. In this role, you will be responsible for maintaining the integrity and functionality of enterprise network environments while ensuring their performance meets organizational needs. If you have a passion for implementing effective network solutions and resolving complex issues, we want to hear from you.<br><br>Responsibilities:<br>• Provide Tier 2 support to address and resolve network-related issues in a timely manner.<br>• Maintain and enhance the security and reliability of network systems to ensure consistent information availability.<br>• Implement comprehensive network solutions tailored to meet specific business requirements.<br>• Integrate and manage complex network designs as part of organizational initiatives.<br>• Monitor network performance and proactively identify areas for improvement.<br>• Configure and manage Cisco routers, firewalls, and other essential network devices.<br>• Collaborate with cross-functional teams to support and optimize wireless and LAN environments.<br>• Utilize load balancing technologies to optimize network traffic and performance.<br>• Stay updated on emerging technologies and recommend improvements to existing network systems.<br>• Document network configurations and procedures to ensure clear communication and compliance.
<p>At Robert Half, we specialize in connecting skilled professionals with rewarding career opportunities at leading companies. Our client is an established organization seeking an experienced Accountant to join their team. This is an exciting opportunity to make an impact while growing your career in a dynamic and supportive environment.</p><p><strong>Job Summary:</strong></p><p>The Accountant will play a key role in monitoring and maintaining financial records, preparing reports, and ensuring compliance with accounting principles and company policies. The ideal candidate will have excellent analytical skills, strong attention to detail, and the ability to work collaboratively with cross-functional teams.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>General Accounting:</strong> Perform day-to-day accounting tasks, including journal entries, account reconciliations, and maintaining the general ledger.</li><li><strong>Financial Reporting:</strong> Prepare accurate monthly, quarterly, and annual financial statements in accordance with GAAP or company-specific standards.</li><li><strong>Budgeting & Forecasting:</strong> Assist in the development of budgets and forecasts to support strategic planning initiatives.</li><li><strong>Accounts Payable/Receivable:</strong> Oversee AP and AR functions, ensuring timely processing and reconciliation of transactions.</li><li><strong>Audit Support:</strong> Support internal and external audits by preparing schedules and responding to inquiries.</li><li><strong>Expense Management:</strong> Review and process expense reports in compliance with company policies.</li><li><strong>Compliance:</strong> Ensure compliance with local, state, and federal tax regulations, including preparing tax filings as needed.</li><li><strong>Process Improvement:</strong> Identify opportunities for optimizing accounting processes and implement improvements as needed.</li></ul><p><br></p><p><strong>Why Work Here?</strong></p><ul><li>Opportunity to work in a role that’s in the top 10% of finance and accounting positions in demand </li><li>Access to growth opportunities within an innovative and collaborative environment.</li><li>Competitive compensation and benefits package.</li></ul><p><strong>Application Process:</strong></p><p>If you are a detail-oriented Accountant who thrives in fast-paced environments and enjoys collaborating with other professionals, apply today or call our offices at 210-696-8300!</p><p><strong>About Robert Half:</strong></p><p>At Robert Half, we bring great companies and skilled talent together to help build successful businesses and rewarding careers. Innovation and ethical standards have made us the world’s largest specialized talent solutions and business consulting firm. Let us help you find your next great opportunity!</p><p><br></p>
<p>We are looking for a skilled Project Manager/Sr. Consultant to join our team on a long-term contract. In this role, you will lead multiple projects, provide strategic direction, and promote best practices in project management methodologies. This position requires a strong ability to coordinate across teams, drive process improvements, and facilitate change management initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Define project requirements and proactively secure necessary resources to ensure successful outcomes.</p><p>• Act as a subject matter expert for project management platforms, training IT teams and stakeholders on best practices.</p><p>• Manage multiple projects simultaneously, leveraging opportunities to align resources and strategies across initiatives.</p><p>• Collaborate with IT teams to share best practices and recommend process improvements.</p><p>• Conduct training sessions on project management methodologies, including agile, waterfall, and hybrid approaches.</p><p>• Evaluate existing project management tools and recommend alternatives to enhance workflows and efficiencies.</p><p>• Develop project objectives, establish team principles, and monitor milestones to ensure progress.</p><p>• Lead change management efforts, ensuring initiatives are supported and sustainable.</p><p>• Work closely with IT leadership, including specialists in data governance, network security, and international operations.</p><p>• Delegate tasks effectively to alleviate workload from senior leaders and streamline workstreams.</p>
We are looking for a detail-oriented Desktop Support Analyst to join our team in New Braunfels, Texas. This role requires a proactive individual who can provide technical expertise and ensure the seamless operation of desktop systems and applications. The ideal candidate will thrive in a dynamic environment, collaborating with stakeholders to deliver efficient solutions and support end-user needs.<br><br>Responsibilities:<br>• Coordinate with analysts, designers, and system owners to test and implement new software programs and applications.<br>• Deploy pre-packaged software using automated deployment tools to streamline processes.<br>• Conduct thorough testing to ensure systems meet business requirements, resolve issues, and fulfill end-user expectations.<br>• Research emerging technologies, products, and protocols to enhance service desk operations and procurement efforts.<br>• Diagnose and resolve technical issues for end-users through onsite analysis or remote support, implementing corrective measures as needed.<br>• Develop and maintain training materials, user guides, and knowledge base documentation to support technician and end-user needs.<br>• Escalate unresolved incidents to appropriate technicians or vendors, ensuring accurate documentation is provided.<br>• Administer product and service contracts, including procurement, development, and service control processes.<br>• Maintain inventory records for equipment, tracking repairs and warranty services for hardware components.<br>• Manage equipment sent to repair depots and ensure proper handling of warranty or service contract items.
We are looking for a dedicated Customer Service Representative to join our team in San Antonio, Texas. This is a contract position where you will play a critical role in scheduling patients for preventative health care screenings. The ideal candidate will thrive in a fast-paced environment and demonstrate exceptional communication skills while working independently after training.<br><br>Responsibilities:<br>• Schedule patients for preventative health care screenings, ensuring accuracy and efficiency.<br>• Handle a minimum of 70-80 calls per day to maintain productivity standards.<br>• Utilize computer systems to track and manage scheduling data effectively.<br>• Collaborate with experienced employees during training and transition to working independently.<br>• Maintain professionalism while managing interruptions and prioritizing tasks.<br>• Apply medical knowledge to assist patients and enhance scheduling processes.<br>• Demonstrate familiarity with healthcare systems, including EMR and TRICARE.<br>• Ensure adherence to business casual dress code while engaging with patients and team members.<br>• Provide excellent customer service to address patient inquiries and concerns.<br>• Follow established protocols and guidelines to meet organizational goals.
We are looking for a dynamic Director of Product Management to lead the development and execution of innovative product strategies for our B2B SaaS platform. This leadership role requires a strategic thinker with hands-on experience in product lifecycle management and the ability to collaborate across departments to drive impactful solutions. Based in San Antonio, Texas, this position offers an opportunity to shape the future of our offerings while ensuring alignment with company goals and customer needs.<br><br>Responsibilities:<br>• Define and manage product roadmaps in collaboration with executive leadership to align with corporate goals.<br>• Conduct market research and competitive analysis to identify opportunities and address gaps.<br>• Lead cross-functional teams to execute product strategies and deliver high-quality solutions.<br>• Create detailed product specifications, including features, epics, and technical user stories, for development teams.<br>• Drive integration of third-party services and build strategic partner networks.<br>• Utilize data and analytics to inform product decisions and optimize performance.<br>• Develop technical documentation to support stakeholders and ensure clarity in product delivery.<br>• Engage with users to gather insights, address pain points, and refine product designs.<br>• Oversee sprint planning and manage iterative product development cycles.<br>• Collaborate with marketing and customer success teams to articulate feature benefits and execute go-to-market strategies.
We are looking for a highly organized and dependable Administrative Assistant to join our team in San Antonio, Texas. In this Contract-to-permanent position, you will play a key role in managing day-to-day administrative tasks while delivering exceptional customer service. This role offers an opportunity to grow within the organization while contributing to its operational success.<br><br>Responsibilities:<br>• Provide detail-oriented administrative support, including scheduling, filing, and managing correspondence.<br>• Answer incoming calls, address inquiries, and direct callers to the appropriate departments.<br>• Perform accurate data entry tasks to maintain and update records.<br>• Welcome visitors and handle receptionist duties with a friendly and detail-oriented demeanor.<br>• Ensure deadlines are met by effectively prioritizing and managing assigned tasks.<br>• Collaborate with team members to support office operations and improve efficiency.<br>• Maintain a clean and organized workspace and contribute to overall office organization.<br>• Assist in preparing reports, presentations, or other documents as needed.<br>• Demonstrate reliability and accountability in completing tasks and meeting expectations.
We are looking for a skilled and detail-oriented Accountant to join our team in San Antonio, Texas. This Contract to permanent opportunity is ideal for an individual with a strong background in payroll management and general accounting practices. The role requires expertise in QuickBooks Online, along with a thorough understanding of financial processes and compliance regulations. If you thrive in a fast-paced environment and enjoy collaborating across departments, we encourage you to apply.<br><br>Responsibilities:<br>• Process payroll accurately and efficiently using QuickBooks Online Payroll, ensuring compliance with federal, state, and local regulations.<br>• Manage payroll-related functions, including tax filings, employee benefits, and deductions.<br>• Prepare and record journal entries while maintaining the integrity of the general ledger.<br>• Reconcile bank accounts and credit card statements, investigating and resolving discrepancies.<br>• Generate financial statements and reports to support management in decision-making processes.<br>• Oversee accounts payable and accounts receivable functions, ensuring timely and accurate processing.<br>• Assist in month-end and year-end financial closing procedures.<br>• Provide documentation and support during audits to ensure compliance with financial regulations.<br>• Identify and implement improvements in accounting and payroll processes to enhance efficiency.<br>• Collaborate with team members and other departments to address financial and payroll-related inquiries.
<p>Key Responsibilities</p><p>End-User Support & IT Operations:</p><p>● Deliver level 2/3 technical support for Windows, Mac, and Linux systems, both in-person and remotely.</p><p>● Manage endpoint protection, patching, software deployment, and asset lifecycle across the organization.</p><p>● Lead the procurement and inventory management of hardware/software assets.</p><p>● Enforce IT policies related to data security, access control, and compliance standards.</p><p>Infrastructure & Network Administration</p><p>● Ensure high availability and performance of wired and wireless networks across all U.S. sites.</p><p>● Manage and monitor firewalls, routers, switches, VPNs, and failover systems.</p><p>● Support modernization of infrastructure through cloud adoption, automation, and improved scalability.</p><p>Cloud Services & System Administration:</p><p>● Administer Google Workspace and/or Microsoft 365 for identity, collaboration, email, and data storage.</p><p>● Implement and manage IAM/IDP tools such as Azure AD, Okta, JumpCloud, and Google Identity.</p><p>● Own backup, disaster recovery, and business continuity operations using platforms like Spanning or equivalent.</p><p>Enterprise Applications & SaaS Integration:</p><p>● Manage administrative access, integrations, and provisioning for SaaS platforms (Jira, Zendesk,</p><p>NetSuite, Salesforce, Wrike, Zuper, RingCentral, etc.).</p><p>● Configure and enforce RBAC, SAML/SSO, 2FA, and conditional access policies.</p><p>● Provide backend support for communication and productivity tools (Zoom, Adobe Admin Console, RingCentral).</p><p>Automation & Documentation:</p><p>● Create and maintain automation scripts (PowerShell, Bash) for provisioning, reporting, and support tasks.</p><p>● Support and optimize RMM tools to improve IT service efficiency and responsiveness.</p><p>● Maintain comprehensive documentation including SOPs, KBs, system diagrams, and change logs in line with ITSM principles.</p><p>POSITION QUALIFICATIONS</p><p>Required:</p><p>● 5–8 years of hands-on IT support experience, including direct desktop and user support.</p><p>● 3–5 years of experience managing network infrastructure (routers, switches, firewalls, WiFi).</p><p>● Strong system administration experience with Google Workspace and/or Microsoft 365.</p><p>● Proficiency in endpoint protection, MDM solutions (Intune, JAMF, Google MDM), and asset tracking.</p><p>● Experience with IAM/IDP platforms and SSO configurations.</p><p>● Solid scripting skills (PowerShell, Bash) and a strong automation mindset.</p>
We are looking for a dedicated Deposit Operations Analyst to join our team in Kerrville, Texas. In this role, you will play a pivotal part in overseeing daily deposit account operations while ensuring compliance with banking regulations and internal policies. This position requires an individual with strong attention to detail who can maintain system integrity and provide exceptional service to both internal and external stakeholders.<br><br>Responsibilities:<br>• Process and reconcile wire transfers, check returns, stop payments, and account maintenance requests with accuracy and efficiency.<br>• Investigate and resolve discrepancies, posting errors, and account-related issues promptly.<br>• Monitor and manage overdraft and non-sufficient fund items in alignment with bank policies.<br>• Conduct thorough reviews of documentation for new and existing deposit accounts to ensure compliance with regulatory standards.<br>• Provide guidance and support to branch staff and other departments regarding deposit account procedures.<br>• Assist in the implementation of system updates and perform quality control reviews to enhance operational productivity.<br>• Participate in special projects aimed at improving deposit operations and customer service.<br>• Safeguard customer information by adhering to confidentiality and security protocols.
