<p>Salesforce Marketing Cloud Specialist (Atlanta, GA)</p><p><strong>Overview:</strong></p><p> We are looking for a Salesforce Marketing Cloud Specialist to design and execute customer journeys, campaigns, and automations. This role requires strong technical expertise in SFMC.</p><p><strong>Responsibilities:</strong></p><ul><li>Build and optimize campaigns using Email Studio, Journey Builder, and Automation Studio.</li><li>Manage segmentation, personalization, and data extensions.</li><li>Ensure deliverability and compliance with email regulations.</li><li>Track campaign performance and provide actionable insights.</li></ul><p><br></p>
We are looking for an experienced Senior Financial Analyst to join our team on a long-term contract basis. This role is based in Alpharetta, Georgia, and offers an opportunity to contribute to impactful financial strategies while working with advanced tools and systems. The ideal candidate will have strong analytical skills and a proven track record in financial modeling and analysis.<br><br>Responsibilities:<br>• Conduct detailed financial analysis to identify trends, variances, and opportunities for improvement.<br>• Develop and maintain financial models to support strategic planning and decision-making processes.<br>• Perform variance analysis to compare actual financial outcomes against forecasts and budgets.<br>• Prepare and deliver ad hoc financial reports and insights to support business needs.<br>• Utilize NetSuite and other financial software to manage and analyze data effectively.<br>• Leverage Microsoft Power BI and Excel to create dashboards, reports, and visualizations.<br>• Analyze revenue streams to identify patterns, risks, and growth opportunities.<br>• Collaborate with cross-functional teams to ensure alignment on financial goals and strategies.<br>• Provide recommendations based on financial data to optimize performance and profitability.<br>• Support forecasting and budgeting activities by delivering accurate and timely financial insights.
<p>We are looking for a skilled and detail-oriented Paralegal to a small law firm in Sandy Springs, Georgia. This role involves providing crucial support across various legal areas, including commercial litigation, civil litigation, real estate transactions, and probate matters. The ideal candidate will have strong organizational skills, the ability to manage deadlines effectively, and a keen understanding of e-filing systems and case management.</p><p><br></p><p>Responsibilities:</p><p>• Manage and organize both physical and electronic case files, ensuring all documents are properly maintained and accessible.</p><p>• Draft and prepare pleadings, discovery requests and responses, correspondence, and required legal notices for litigation and probate matters.</p><p>• Handle e-filing processes across multiple court systems, including Magistrate, State, Superior, Probate, Appellate, U.S. District, and Bankruptcy Courts.</p><p>• Conduct research on state and county sites for real estate transactions, including title exams, zoning reports, and ownership verification.</p><p>• Prepare and review closing documents for commercial real estate transactions, such as transfer deeds, affidavits, title objections, and settlement statements.</p><p>• Coordinate the logistics for real estate closings, including document circulation, fund disbursement, and post-closing duties like recording deeds and mortgages.</p><p>• Assist in corporate transactions by drafting organizational documents, submitting entity registrations, and maintaining corporate records.</p><p>• Support estate planning efforts by updating documents, conducting property ownership research, and preparing deeds for recording.</p><p>• Monitor and ensure compliance with all filing deadlines for annual registrations and case-related proceedings.</p>
<p>We are seeking a detail-oriented <strong>Business Process Analyst</strong> to evaluate, document, and improve the way our organization operates. This role focuses on understanding current workflows, identifying gaps, and partnering with stakeholders to design and implement process improvements that enhance efficiency, scalability, and customer experience. The ideal candidate will bring strong analytical skills, excellent communication abilities, and proven experience working across finance and supply chain processes.</p>
We are looking for a skilled Financial Data Analyst to join our team in Atlanta, Georgia. In this long-term contract position, you will play a crucial role in analyzing financial data, preparing insightful reports, and supporting informed decision-making within the organization. This role offers an excellent opportunity to leverage your expertise in data analysis and financial forecasting to drive business success.<br><br>Responsibilities:<br>• Collect and analyze financial data from multiple sources to uncover trends and insights.<br>• Develop and implement processes to streamline data analysis and reporting.<br>• Create detailed financial reports and effectively communicate findings to senior leadership.<br>• Conduct market research to identify industry trends and predict future developments.<br>• Assess financial performance and identify risks, providing recommendations for mitigation strategies.<br>• Collaborate with IT teams to enhance data collection systems and ensure accuracy.<br>• Ensure compliance with data protection regulations during data handling and storage.<br>• Assist in preparing budgets and managing expense-related activities.
<p>Our client is confidentially seeking a permanent full-time insurance defense/personal injury litigation Paralegal to join their inhouse legal team in the Atlanta, GA region. This role will help support a high volume of small personal injury related matters in multiple states.</p>
We are looking for an experienced Product Manager to join our team in Alpharetta, Georgia. In this role, you will oversee the development and execution of product strategies, ensuring alignment with client needs and organizational goals. You will play a pivotal role in driving product innovation, fostering client engagement, and collaborating across teams to deliver impactful solutions.<br><br>Responsibilities:<br>• Develop and implement product strategies that emphasize client satisfaction, retention, and engagement from a global perspective.<br>• Manage the customer product roadmap, ensuring timely delivery of new features and updates that address client needs.<br>• Lead initiatives to enhance client relationships by deepening engagement and maximizing the value clients derive from the product.<br>• Act as a strong advocate for clients, ensuring their feedback and requirements are integrated into the product development process.<br>• Conduct regular client meetings, presentations, and demonstrations to keep them informed about updates and new features.<br>• Leverage customer insights to identify opportunities for product enhancements and innovative features.<br>• Collaborate with internal teams to align product roadmaps with client expectations and broader business objectives.<br>• Partner with sales teams to understand client challenges and identify opportunities for tailored product solutions.<br>• Communicate product updates and manage expectations effectively within the team to ensure seamless client experiences.<br>• Support global launch teams in delivering sales enablement materials and ensuring alignment with sales needs.
<p>A global SaaS organization with a 30+ year track record and over 250 employees worldwide is seeking a <strong>Senior Data Architect</strong> to lead the design, implementation, and evolution of enterprise-grade data systems. The company operates across North America, Latin America, and additional international markets, with a focus on delivering scalable technology solutions to clients worldwide.</p><p><strong>About the Role</strong></p><p> This is a new and highly impactful position within the engineering function. The Senior Data Architect will be responsible for building and optimizing modern cloud-based data platforms that enable advanced analytics, AI integration, and operational intelligence. The role requires deep technical expertise, hands-on implementation skills, and the ability to guide global teams through complex data challenges.</p><p><strong>Key Responsibilities</strong></p><p><em>Architecture & Design</em></p><ul><li>Architect unified data models supporting modular and microservices-based systems.</li><li>Design and implement data lakes, data warehouses, and streaming/batch ETL pipelines.</li><li>Define and enforce data governance, metadata management, and observability standards.</li><li>Develop ontology frameworks and semantic data models for interoperability and intelligent querying.</li><li>Integrate structured and unstructured data into semantic layers for AI, vector databases, and knowledge graph applications.</li></ul><p><em>Hands-On Implementation</em></p><ul><li>Build and optimize ETL/ELT pipelines using Spark, Python, and SQL.</li><li>Implement data lineage tracking, schema evolution, and quality monitoring with modern tools.</li><li>Develop real-time telemetry pipelines feeding analytics and AI-driven workflows.</li><li>Configure and manage cloud-native data infrastructure and orchestration frameworks.</li><li>Prototype and deploy agentic AI workflows with semantic data integration.</li></ul><p><em>Collaboration & Leadership</em></p><ul><li>Partner with engineering, product, and AI teams to align architecture with business goals.</li><li>Mentor and upskill junior engineers, supporting global hiring and onboarding efforts.</li><li>Evaluate and integrate emerging technologies such as data mesh, data fabric, and semantic ecosystems.</li></ul><p><br></p>
<p>We are looking for a highly skilled Data Engineering and Software Engineering professional to design, build, and optimize our Data Lake and Data Processing platform on AWS. This role requires deep expertise in data architecture, cloud computing, and software development, as well as the ability to define and implement strategies for deployment, testing, and production workflows.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Design and develop a scalable Data Lake and data processing platform from the ground up on AWS.</li><li>Lead decision-making and provide guidance on code deployment, testing strategies, and production environment workflows.</li><li>Define the roadmap for Data Lake development, ensuring efficient data storage and processing.</li><li>Oversee S3 data storage, Delta.io for change data capture, and AWS data processing services.</li><li>Work with Python and PySpark to process large-scale data efficiently.</li><li>Implement and manage Lambda, Glue, Kafka, and Firehose for seamless data integration and processing.</li><li>Collaborate with stakeholders to align technical strategies with business objectives, while maintaining a hands-on engineering focus.</li><li>Drive innovation and cost optimization in data architecture and cloud infrastructure.</li><li>Provide expertise in data warehousing and transitioning into modern AWS-based data processing practices.</li></ul>
<p>This is a long-term contract position requiring on-site work five days a week. In this role, you'll contribute to creating innovative designs for packaging and products while collaborating with licensors and adhering to their style guides.</p><p><br></p><p>Responsibilities:</p><p>• Develop visually compelling packaging and product designs that align with brand guidelines.</p><p>• Collaborate with licensors to ensure designs adhere to provided style guides.</p><p>• Utilize Adobe Illustrator and Photoshop to produce high-quality graphics and layouts.</p><p>• Contribute to the creation of a variety of SKUs, supporting the team’s objectives.</p><p>• Work closely with team members to brainstorm and execute creative ideas.</p><p>• Ensure all projects are completed within deadlines without requiring overtime.</p><p>• Maintain and organize design files and assets for efficient workflow.</p><p>• Adapt to evolving business models and product categories, such as paper goods and arts and crafts.</p><p>• Assist in expanding product lines, including dolls and stationery.</p><p>• Learn and grow through training opportunities provided by the team.</p>
<p>Robert Half Marketing and Creative is seeking a talented Production Artist for an on-going, long term contract with a retail client in Buckhead. The Production Artist will be responsible for the preparation of production-ready artwork for release for new marketing collateral concepts, specs, creating mock-ups and components, while maintaining corporate cost goals, brand standards, and overall strategy. The Production Artist will be responsible for the execution and release of material including: environmental, retail signage, in-store visuals, packaging and catalogs.</p>
<p>Robert Half Marketing and Creative is hiring for a <strong>Marketing Analytics Manager</strong> with a client in Atlanta. This is a direct hire position.</p><p><br></p><p><br></p><p>We’re looking for a <strong>Marketing Analytics Manager</strong> to turn complex data into actionable insights that drive customer acquisition and business growth. This role involves analyzing marketing performance across multiple channels, managing third-party measurement tools, and optimizing media spend to improve efficiency.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li><strong>Analyze Market Trends:</strong> Evaluate category, brand, competitive, channel, and customer data to guide marketing decisions and recommend budget allocations.</li><li><strong>Develop Reporting & Dashboards:</strong> Design interactive reports to track performance, identify trends, and highlight areas for improvement.</li><li><strong>Manage Third-Party Measurement Tools:</strong> Oversee platform setup, onboarding, and coordination with external sales, measurement, and ad operations teams.</li><li><strong>Lead Testing & Optimization:</strong> Implement and analyze results from multi-touch attribution, marketing mix modeling (MMM), and brand/conversion lift studies.</li><li><strong>Optimize Campaign Performance:</strong> Track key performance indicators (KPIs) to measure spend effectiveness and creative impact.</li><li><strong>Leverage Data for Customer Insights:</strong> Analyze customer acquisition metrics and shopping behaviors to improve digital programs and conversion rates.</li><li><strong>Collaborate Across Teams:</strong> Work closely with internal stakeholders and external media agencies to refine measurement processes.</li><li><strong>Monitor Industry Trends:</strong> Stay updated on emerging digital marketing trends and identify new opportunities for growth.</li></ul><p><br></p>
<p>Email Marketing Specialist (Atlanta, GA)</p><p><strong>Overview:</strong></p><p> We are hiring an Email Marketing Specialist to manage the planning, execution, and optimization of email campaigns. This role will ensure campaigns are targeted, effective, and aligned with overall marketing objectives.</p><p><strong>Responsibilities:</strong></p><ul><li>Build, test, and deploy email campaigns, including automated journeys.</li><li>Conduct A/B testing to improve performance and deliverability.</li><li>Monitor campaign metrics and provide insights for optimization.</li><li>Maintain compliance with email marketing best practices and data regulations.</li></ul><p><br></p>
<p><strong>Description of Position:</strong></p><p> We are looking for a Full Stack Software Engineer to build scalable web applications. The engineer will work across frontend and backend technologies in a collaborative agile team.</p>
We are looking for a dedicated and experienced Staff Accountant to join our team on a long-term contract basis. This role is ideal for someone who thrives on ensuring accuracy in financial processes and has a strong background in accounts receivable, cash management, and general ledger maintenance. Based in Atlanta, Georgia, this position offers the opportunity to contribute to month-end close activities, audit preparations, and financial reporting in a dynamic environment.<br><br>Responsibilities:<br>• Perform detailed account reconciliations related to cash and accounts receivable to ensure accuracy and compliance.<br>• Prepare and post journal entries for month-end and year-end close processes, adhering to established deadlines.<br>• Support the preparation and organization of documentation for external audits, ensuring readiness and timely responses to requests.<br>• Maintain the general ledger by resolving discrepancies and ensuring the accuracy of financial data.<br>• Utilize PeopleSoft to manage financial transactions and reporting efficiently, leveraging its features for streamlined processes.<br>• Assist in ensuring compliance with company policies and relevant accounting regulations during financial operations.<br>• Contribute to the development and refinement of accounting processes to improve efficiency and accuracy.<br>• Collaborate with cross-functional teams to ensure seamless financial reporting and data integrity.
<p>We are looking for an experienced Director of Data Operations to join our team. This is a long-term contract position offering the opportunity to work on challenging projects that span multiple technical domains. The ideal candidate will bring a depth of expertise in software development, programming, and technical problem-solving, contributing to impactful solutions and innovations.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Work closely with business stakeholders to understand ongoing and future data needs.</li><li>Build relationships at every level of the organization and develop a deep understanding of the business context.</li><li>Work with the primary client to prioritize and manage day to day activities, task prioritization, team utilization, and data deliveries, utilizing Agile project and task management.</li><li>Lead data analytics team members to drive full data lifecycle activities, including new platform, data engineering, and reporting capabilities.</li><li>Lead day to day operations to ensure all stakeholder commitments are met.</li><li>Lead migration from legacy data warehouse and business intelligence platform to the new cloud native Azure platform.</li><li>Be hands on with the technologies, such as constructing SQL queries, in order to facilitate effective data analysis, subject domain understanding, troubleshooting, task scoping, data quality checks, and demonstrations.</li><li>Establish, maintain, and coordinate Agile development and operations, including Program Increment Planning.</li><li>Manage design, development, deployment, and operation of Microsoft Azure based data solutions.</li><li>Coordinate support from infrastructure and network support teams, vendors, and government service providers.</li><li>Maintain continuous learning to propose new approaches and solutions to meet client needs.</li><li>Incorporate and drive best practices in cloud based data infrastructure, data architecture, data quality assurance, data security, data standards, data management, data governance, data engineering, performance optimization, reporting, and analytics.</li><li>Collaborate with the client to maintain technical roadmap, ensuring incorporation of latest tools and technologies such as Generative AI.</li><li>Ensure appropriate project knowledge management and documentation.</li></ul>
<p><strong>Position Summary</strong></p><p> We are looking for an ERP Technical Developer to design, customize, and enhance ERP applications to meet business needs.</p><p><strong>Key Responsibilities</strong></p><ul><li>Develop custom reports, integrations, and extensions within the ERP platform.</li><li>Work with APIs, web services, and middleware to enable data exchange.</li><li>Optimize ERP system performance through technical enhancements.</li><li>Troubleshoot issues and provide ongoing ERP system support.</li><li>Collaborate with functional consultants to translate requirements into technical solutions.</li></ul><p><br></p>
We are searching for a Director with a focus on Infrastructure and DevOps to join our team in Decatur, Georgia. In this role, you will take the lead in shaping our IT infrastructure and DevOps practices, ensuring robustness and scalability that aligns with our business objectives. Your role will not only involve strategic leadership but also require hands-on technical expertise.<br><br>Responsibilities:<br><br>• Guide and mentor the infrastructure team on best DevOps practices and new technologies.<br>• Design and manage the CI/CD infrastructure and automation tools to deliver high availability applications and infrastructure.<br>• Refine the computing architecture to design, implement, and support resilient, high availability infrastructure and applications in a hybrid cloud environment.<br>• Collaborate with the Enterprise Application and operations teams to resolve operational issues and create tools, processes, and systems that improve our overall operational reliability.<br>• Monitor, analyze, and manage technical operations to ensure optimal performance, system health, uptime, and capacity.<br>• Identify potential issues proactively and implement solutions to mitigate the impact on operations. <br>• Develop and maintain systems for configuration management.<br>• Work with the Cyber Security team to conduct systems tests for security, performance, and availability.<br>• Design and implement disaster recovery plans, including regular system backups.<br>• Develop and manage an effective Change Management policy.<br>• Create scalable, secure, and reliable cloud platform on Microsoft Azure.<br>• Lead the migration of on-premises applications and data to the Azure cloud, ensuring minimal downtime and data integrity.<br>• Implement security policies and compliance standards. Influence policies to incorporate security best practices.<br>• Monitor cloud performance and optimize for cost, performance, and scalability.<br>• Collaborate with development teams to integrate cloud solutions and provide technical guidance and mentorship to team members.<br>• Stay updated with the latest Azure services and industry trends, proposing, and implementing innovative solutions to improve cloud infrastructure.<br>• Troubleshoot and resolve issues related to cloud infrastructure and provide ongoing support and maintenance for cloud environments.
<p>We are working with a corporate communications firm based in Atlanta, GA, specializing in the design, development, and production of strategic stakeholder communications——in both print and digital formats.</p><p><br></p><p>About the Role</p><p>We’re looking for a highly organized and detail-driven Project Manager to join our team. This role is responsible for overseeing the execution of multiple complex projects, ensuring smooth communication, workflow alignment, and on-time delivery. You’ll work closely with team members and leadership to coordinate schedules, manage project details, and support the successful execution of deliverables.</p><p><br></p><p>Key Responsibilities</p><ul><li>Create and manage detailed production schedules for various communications projects.</li><li>Coordinate cross-functional teams to maintain clear priorities and deadlines.</li><li>Take thorough, actionable meeting notes and distribute next steps.</li><li>Organize and process change requests clearly and accurately for handoff to design and production teams.</li><li>Communicate project status updates, timelines, and any challenges to leadership.</li><li>Outline next steps across all active projects and ensure timely follow-up.</li><li>Support with project-related research as needed.</li><li>Use various technologies and platforms to manage internal and project workflows.</li></ul><p><br></p>
We are seeking a VP of Technology to join our team in Atlanta, Georgia. This role is focused on implementing a buy and build strategy, optimizing cloud spend, and managing change within a lean IT team. The VP of Technology will play a crucial role in transforming the infrastructure of our acquisitions and building out the practice under the leadership of our senior executives.<br><br>Responsibilities:<br>• Develop and implement a comprehensive technology strategy that aligns with our business objectives<br>• Oversee the integration and optimization of cloud technologies, primarily AWS<br>• Manage systems implementation and change management processes<br>• Analyze and optimize cloud spend to ensure operational efficiency<br>• Collaborate with other executives to build out the practice<br>• Maintain a focus on ERP Solutions, using tools such as Netsuite, Intact, and Salesforce<br>• Handle client-facing responsibilities and establish strong relationships with stakeholders<br>• Utilize Agile Scrum methodologies to manage projects and deliver results<br>• Conduct audits and reviews to ensure compliance and performance<br>• Manage contracts and agreements related to technology procurement and partnerships<br>• Leverage knowledge of Computer Hardware and Cisco Technologies in strategic decision-making.
<p>We are looking for a skilled Content Writer to join our team on a long-term contract basis. This role involves creating dynamic and engaging content tailored for a variety of mediums, with a focus on B2B audiences and technical products. 100% remote but must be located in EST time zone, this opportunity to contribute to new product launches and rebranding efforts while collaborating closely with marketing teams and product specialists.</p><p><br></p><p>Responsibilities:</p><p>• Craft compelling written content for a range of platforms, including websites, brochures, landing pages, and social media.</p><p>• Participate in daily stand-up meetings and weekly project calls to ensure alignment and progress tracking.</p><p>• Collaborate with product experts, engineers, and marketing teams to develop clear messaging that highlights product features and benefits.</p><p>• Adapt complex technical information into accessible content for diverse audiences, including homeowners, building managers, and commercial customers.</p><p>• Proofread and edit content for PR initiatives to ensure accuracy, consistency, and brand alignment.</p><p>• Manage content workflows using project management tools to meet deadlines and maintain quality.</p><p>• Contribute to the launch of new products and the rebranding of existing ones by developing impactful marketing materials.</p><p>• Stay informed about the brand and industry to ensure content aligns with organizational goals and voice.</p>
<p>We are looking for an experienced Executive Assistant to provide exceptional support to senior executives in a fast-paced environment. This position is located in Alpharetta, Georgia, and offers an exciting Contract to permanent opportunity in the motor freight forwarding industry. The ideal candidate will excel at managing schedules, coordinating travel plans, and facilitating seamless communication, ensuring the executives they support can focus on strategic priorities.</p><p><br></p><p>Responsibilities:</p><p>• Manage executive calendars, scheduling appointments and ensuring timely updates for all commitments.</p><p>• Coordinate and arrange domestic and international travel plans, including flights, accommodations, and itineraries.</p><p>• Organize and prepare materials for executive meetings, ensuring all necessary documentation is readily available.</p><p>• Handle detailed email correspondence and communications on behalf of executives, maintaining a high standard of professionalism.</p><p>• Utilize Microsoft Excel, Teams, Word, Smartsheets and other tools to create reports, presentations, and maintain records.</p><p>• Act as a liaison between executives and internal teams, ensuring effective communication and collaboration.</p><p>• Monitor and prioritize incoming emails, addressing urgent matters and delegating tasks where necessary.</p><p>• Maintain confidentiality and discretion when handling sensitive information.</p><p>• Troubleshoot scheduling conflicts and proactively resolve any logistical challenges.</p><p>• Provide general administrative support, including filing, data entry, and other tasks as needed.</p>
<p>We are looking for a skilled Paralegal to assist with litigation support and case management on a contract basis in Atlanta, Georgia. This role requires someone with strong attention to detail who can handle eFiling processes, draft legal documents, and manage cases efficiently. The position is ideal for an individual who thrives in a fast-paced legal environment and is ready to support an upcoming trial.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and file legal documents electronically in both state and federal courts.</p><p>• Draft litigation documents and other legal paperwork in accordance with case requirements.</p><p>• Utilize Dropbox Business for case management and document organization.</p><p>• Conduct legal research using Westlaw to support case preparation.</p><p>• Assist with time tracking and billing using Bill4Time software.</p><p>• Coordinate trial preparation activities and ensure deadlines are met.</p><p>• Maintain organization and accuracy in managing case files and legal documentation.</p><p>• Provide administrative support to attorneys as needed.</p>
<p><strong>Senior Tax Associate – Public Accounting</strong></p><p>My client, a well-established public accounting firm, is seeking a <strong>Senior Associate</strong> to join our <strong>Tax Team</strong>. In this role, you will collaborate with a dynamic group of professionals on a diverse portfolio of complex tax engagements. These include tax preparation for high net worth individuals, partnerships, corporations, as well as gift, estate, and trust tax returns. We offer competitive compensation, comprehensive benefits, and a clear path for career advancement for high-performing professionals.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and file complex tax returns for a variety of clients.</li><li>Accurately prepare working papers to support tax filings.</li><li>Work effectively both independently and as part of a team.</li><li>Maintain open communication with engagement leaders regarding project status, questions, and issues.</li><li>Conduct tax research and stay current on changes in tax laws.</li></ul><p><br></p>
We are looking for a Claims Support specialist to join our team in Alpharetta, Georgia. This Contract position requires an individual with strong organizational skills who can handle claims processing, customer service, and administrative tasks with efficiency and attention to detail. The role is fully onsite, with a five-day workweek, offering an excellent opportunity to contribute to a dynamic office environment.<br><br>Responsibilities:<br>• Verify and review the accuracy of information for newly received claims in accordance with coverage guidelines.<br>• Update claim files within the system as instructed by claims representatives.<br>• Process loss payments using Claim Vision and ensure all transactions are accurately recorded.<br>• Deliver exceptional customer service to agents, insureds, clients, and other stakeholders.<br>• Handle the processing of authorized payments and maintain detailed records.<br>• Input data, correspondence, and diary updates into the system, while preparing form letters and maintaining documentation.<br>• Perform administrative duties such as typing, photocopying, indexing, and filing to support claims operations.<br>• Calculate wages and draft well-crafted correspondence related to claims.<br>• Contact insureds to request missing information required for claim file completion.<br>• Apply basic knowledge of Southeastern jurisdiction laws related to workers' compensation, when necessary.
