296 Results for Patient Service Representative Jobs in

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Customer Service Representative

White Plains, NY
remote
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a dependable Customer Service Representative for a contract opportunity supporting business customers in White Plains, New York. This part-time role is ideal for someone who thrives in a fast-paced service setting, enjoys solving issues, and can balance customer communication with administrative follow-up. For this role, we are seeking candidates who are skilled in speaking both spanish and english fluently. Responsibilities:• Enter and maintain accurate order details, service notes, credits, and related information within internal systems.• Create special orders and process customer requests while ensuring all documentation is complete and up to date.• Handle a steady volume of inbound and occasional outbound calls while delivering clear, courteous, and solution-focused support.• Escalate complex service issues when needed and follow through to help ensure timely resolution.• Support daily operational workflows by monitoring account activity and maintaining organized customer records.• Participate in training activities, including system learning and scenario-based practice, to build confidence and accuracy in the role.
2026-11-12T00:00:00Z

Customer Service Representative

Louisville, KY
onsite
Temporary to Hire
20.5865 - 23.837 USD / Hourly
We are looking for a Customer Service Representative to join our manufacturing team in Louisville, Kentucky. This in-person contract to hire opportunity is ideal for someone who enjoys supporting customers, coordinating across departments, and keeping order activity organized from start to finish. The Customer Service Representative in this role will help create a responsive service experience by handling inquiries, processing customer requests, and maintaining clear communication throughout each stage of the sales cycle. The Customer Service Representative hours are M-F, 8AM-5PM onsite. Responsibilities:• Respond to customer inquiries by providing accurate product details, service support, and guidance on available solutions.• Enter new orders, revise existing order information, and handle quote and sample requests with a high level of accuracy.• Coordinate with teams such as marketing, logistics, and quality to ensure customer needs are addressed efficiently.• Communicate updates proactively to customers, helping resolve issues and keeping orders moving smoothly through the process.• Maintain complete and accurate records of customer conversations, service requests, and order-related activity.• Oversee assigned inventory-related programs to ensure commitments are met and customers receive timely updates.• Support inbound and outbound customer communication while delivering attentive service across phone and email channels.• Participate in training activities to strengthen product knowledge and continuously improve service effectiveness.
2026-11-12T00:00:00Z

Customer Service Representative

North Attleboro, MA
onsite
Temporary / Contract
18 - 21 USD / Hourly
We are looking for a confident and detail-oriented Customer Service Representative to support contract follow-up activities for a construction-focused organization. This Long-term Contract position is ideal for someone who communicates with persistence and clarity while keeping account details accurate and organized. The person in this role will help move outstanding agreements toward completion, resolve payment-related questions, and maintain clear records of customer interactions. Responsibilities: • Contact customers regarding unsigned agreements and identify any issues preventing completion • Review accounts with payment holds, research outstanding balances, and clarify next steps with customers • Use persuasive and clear communication to encourage timely contract completion • Reissue electronic documents for signature and ensure outdated requests are withdrawn when needed • Access customer records to place calls or send messages and document each interaction thoroughly • Track follow-up activity carefully to help reduce delays and support contract resolution • Coordinate with internal teams as needed to address account concerns and remove obstacles to completion
2026-11-12T00:00:00Z

Customer Service Representative

Richmond, VA
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to support vendor and client account servicing in Richmond, Virginia. This Long-term Contract position is ideal for someone who communicates clearly, works efficiently in a high-volume environment, and takes pride in maintaining accurate records. The person in this role will engage with external contacts by phone, guide them through payment and registration-related questions, and help ensure account details are complete and correct. Responsibilities: • Place a high volume of outbound calls to vendors and clients to confirm account details and payment-related information. • Provide clear guidance on payment methods, registration steps, and account setup expectations while delivering a positive customer experience. • Enter new information and revise existing records in internal databases with a high level of accuracy and attention to detail. • Record customer conversations, status changes, and planned next steps to maintain complete and organized account histories. • Reconnect with vendors and clients when registrations are unfinished or required documentation and details are still outstanding. • Examine account data to identify inconsistencies, investigate the source of issues, and work directly with customers to correct them. • Partner with internal teams to help move account requests forward and support timely issue resolution. • Achieve daily performance targets related to call activity, service quality, productivity, and overall customer support effectiveness.
2026-11-12T00:00:00Z

Customer Service Representative

Carrollton, TX
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to support customers through a fast-paced call center environment in Carrollton, Texas. This is a Contract position focused on delivering helpful, attentive service while handling inbound inquiries and completing accurate order entry tasks. The ideal candidate is comfortable speaking with customers by phone, resolving routine issues efficiently, and maintaining a positive experience with every interaction. Responsibilities: • Respond to incoming customer calls with accuracy and a service-focused approach • Enter customer orders and update account information carefully to ensure complete and correct records • Assist callers with product, service, and order-related questions by providing clear and timely information • Make outbound calls when follow-up is needed to confirm details, provide updates, or resolve open items • Document customer interactions thoroughly so that requests, concerns, and next steps are properly tracked • Address routine service issues by identifying customer needs and guiding them toward appropriate solutions • Maintain consistent call quality and productivity standards while managing a steady volume of customer contacts
2026-11-12T00:00:00Z

Client Services Representative

Newtown, PA
onsite
Permanent / Full Time
60000 - 80000 USD / Yearly
We are looking for a Client Services Representative to support a fast-paced public accounting environment. This role serves as a key point of contact for clients, helping ensure information is gathered accurately, timelines are met, and service remains consistent and dependable throughout the engagement lifecycle. The ideal candidate brings prior experience within an accounting firm and can confidently manage administrative, document, and client-facing tasks with a high degree of discretion. Responsibilities: • Serve as a primary contact for clients, providing timely updates and a responsive, service-oriented experience across routine interactions. • Organize and monitor the receipt of tax and accounting materials, ensuring documents are collected, sorted, and prepared for internal use. • Support the preparation, assembly, distribution, and status tracking of tax return packages to help keep engagements moving on schedule. • Draft engagement letters, written client communications, and other administrative materials needed to support daily operations. • Coordinate meetings and maintain calendars for team members, helping balance priorities and scheduling needs. • Keep client files accurate and current by managing electronic records and maintaining well-structured filing systems. • Track workflows and assist with document control and general administrative processes to improve visibility into outstanding tasks. • Reach out to clients regarding missing items or pending requests to help ensure required information is received by target deadlines. • Provide administrative support for invoicing and related accounting tasks while safeguarding confidential information.
2026-10-30T00:00:00Z

Client Services Representative

Boston, MA
onsite
Temporary to Hire
35 - 48 USD / Hourly
We are seeking a professional and client-focused Client Services Representative to join our growing Financial Services team. This individual will serve as a primary point of contact for clients, providing exceptional service and support related to investment accounts, financial products, account maintenance, and operational inquiries. The ideal candidate is detail-oriented, organized, and committed to delivering a high-quality client experience while working collaboratively with advisors, portfolio managers, and internal operations teams. Key Responsibilities<ul><li>Serve as a primary contact for clients via phone, email, and in-person meetings.</li><li>Respond to client inquiries regarding account activity, investment statements, transactions, and service requests.</li><li>Assist with account opening, onboarding, transfers, and maintenance activities.</li><li>Process and monitor client paperwork, ensuring accuracy and completeness.</li><li>Coordinate client requests with advisors, investment professionals, custodians, and operations teams.</li><li>Maintain detailed and accurate client records within CRM and portfolio management systems.</li><li>Prepare client meeting materials, reports, presentations, and account documentation.</li><li>Support the collection and review of compliance and regulatory documentation.</li><li>Assist with money movement requests, account updates, beneficiary changes, and other service-related transactions.</li><li>Track outstanding client requests and ensure timely resolution.</li><li>Help identify opportunities to improve service processes and enhance the overall client experience.</li><li>Maintain confidentiality and safeguard sensitive client and financial information.</li><li>Stay informed on firm policies, procedures, and industry regulations.</li></ul>Qualifications<ul><li>Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field preferred.</li><li>3+ years of experience in financial services, investment management, asset management, corporate trust, loan administration, or client relationship management.</li><li>Strong understanding of capital markets, investment products, and financial services operations.</li><li>Knowledge of corporate trust, fund administration, loan servicing, syndicated loans, or related financial products.</li><li>Experience supporting institutional clients, asset managers, investment firms, banks, or alternative investment funds.</li></ul>
2026-11-11T00:00:00Z

Healthcare Customer Service Representative

Billings, MT
remote
Temporary / Contract
17 - 19 USD / Hourly
We are currently hiring multiple Remote Healthcare Customer Service Representatives for an opportunity supporting Medicare and Medicaid members in the State of Montana.This is a 100% remote position with equipment provided. Candidates residing in Montana or other states within the Mountain Time Zone are strongly preferred.<ul><li>Handle inbound and outbound calls to assist patients and members with healthcare-related inquiries.</li><li>Schedule, reschedule, confirm, and cancel medical appointments.</li><li>Verify Medicare, Medicaid, and other insurance eligibility.</li><li>Obtain and update patient demographic information in scheduling systems.</li><li>Assist patients with general questions regarding appointments, coverage, and services.</li><li>Accurately document interactions and maintain patient confidentiality.</li><li>Follow established procedures and meet customer service expectations.</li></ul>
2026-11-11T00:00:00Z

Member Service Representative

Albany, NY
onsite
Temporary / Contract
19 - 21 USD / Hourly
We're partnering with a highly respected nonprofit organization that is actively growing its Member Support team. If you're looking for more than just your next job, this role offers long-term career growth, exceptional benefits upon permanent hire, and the opportunity to work for an organization that makes a meaningful impact in the community! What You'll Be Doing:• Assisting members in person, over the phone, and via online communication• Answering questions and resolving service-related issues• Processing transactions and maintaining accurate records• Identifying member needs and recommending solutions• Building strong customer relationships• Working as part of a collaborative, customer-focused team We're Looking For People Who:• Enjoy helping others and creating a positive experience• Build relationships easily and communicate effectively• Thrive in a fast-paced environment• Demonstrate professionalism, reliability, and a willingness to learn• Bring flexibility and dependability to the team• Want an opportunity to grow with a respected organization What You'll Need:• Customer service experience or other people-focused experience• Strong communication and problem-solving skills• Comfort learning new systems and technology• Ability to multitask while maintaining accuracy and professionalism Schedule: Consistent two-week rotating schedule with a mix of day and evening shifts, plus alternating Saturdays-7:00 AM - 5:00 PM (Day)-9:00 AM - 7:00 PM (Evening)-8:00 AM - 2:00 PM (Saturday)-Schedules provided in advance-Predictable rotating schedule-Alternating Saturday coverage-Potential scheduling flexibility as needed Great Backgrounds Include:• Customer Service• Retail• Hospitality• Banking• Call Center• Administrative Support Why This Opportunity Stands Out:• Temp-to-hire with long-term potential• Strong training and career development opportunities• Supportive culture and team environment• Opportunity to work for a highly recognized organization with a longstanding commitment to the communities it serves Transportation-Friendly: Locations are accessible via the CDTA bus line, making commuting convenient for those who utilize public transportation. Interested? We'd love to tell you more! Call Parker Huguley or Mary Christman @ 518-462-1430 We look forward to speaking with you!
2026-11-12T00:00:00Z

Member Services Representative

Jacksonville, FL
onsite
Temporary / Contract
17.1 - 19.8 USD / Hourly
We are looking for a fully on-site, Member Services Representative to support members with day-to-day financial transactions and account-related service needs in our Jacksonville, Florida offices. This Long-term Contract position is ideal for someone who enjoys delivering attentive service, handling cash accurately, and helping members understand solutions that fit their financial goals. The person in this role will contribute to branch success by completing transactions efficiently, maintaining compliance standards, and building positive member relationships through every interaction. Responsibilities:• Ability to work Monday through Friday fully on-site in our Jacksonville Florida based offices • Engage members in meaningful conversations to understand their banking needs and provide appropriate service options.• Handle routine financial transactions such as deposits, loan payments, transfers, withdrawals, and other teller activities with accuracy and efficiency.• Open new accounts, update existing account details, and add services while following established policies and compliance requirements.• Investigate member questions related to accounts, services, and transactions, and resolve issues in a timely and thorough manner.• Recommend relevant products and refer lending opportunities by maintaining working knowledge of consumer and mortgage offerings.• Balance an assigned cash drawer each day, maintain approved cash limits, and support deposit processing activities under dual-control procedures.• Monitor transactions for unusual activity, follow internal security practices, and help safeguard the branch against fraud or forged documents.• Support branch outreach, service initiatives, electronic member requests, and additional operational duties as needed, including backup coverage for team functions.• Assist with regulatory and audit-related procedures, including adherence to Bank Secrecy Act and Anti-Money Laundering requirements.• Travel to other branch locations when needed and provide language support or outbound member communication as assigned.
2026-11-12T00:00:00Z

Customer Service Rep

Mableton, GA
onsite
Temporary / Contract
17 - 19 USD / Hourly
<ul><li>Answer incoming calls, emails, and in-person inquiries from residents, visitors, and community stakeholders</li><li>Provide information regarding city services, permits, billing, utilities, public works, parks and recreation, and other municipal programs</li><li>Resolve routine service issues and escalate complex concerns to the appropriate department</li><li>Process service requests, applications, payments, and general administrative documents</li><li>Maintain accurate records of customer interactions, requests, and resolutions in city systems</li><li>Assist with front desk reception duties and direct visitors to appropriate offices or departments</li><li>Support outreach efforts by explaining policies, procedures, and service updates clearly and professionally</li><li>Collaborate with internal departments to ensure timely follow-up and issue resolution</li><li>Uphold confidentiality and maintain professionalism when handling sensitive public information</li><li>Perform other clerical and customer support duties as assigned</li></ul>
2026-10-26T00:00:00Z

Patient Services Coordinator

Poland Nt, OH
onsite
Temporary / Contract
16.625 - 19.25 USD / Hourly
We are looking for a Patient Services Coordinator to support a busy medical office in Poland, Ohio. This Long-term Contract opportunity is ideal for someone who is comfortable balancing patient-facing coordination with billing and administrative tasks in a healthcare setting. The position is part-time and focused on keeping scheduling, patient information, and payment activity accurate and well organized. Responsibilities: • Coordinate patient appointments and manage the office calendar to keep daily operations running efficiently. • Conduct intake phone calls, collect essential patient details, and ensure information is recorded accurately. • Prepare patient billing documents for distribution and assist with outgoing billing-related correspondence. • Confirm insurance coverage and update account information to support accurate patient records. • Enter and post payments with precision while maintaining orderly financial documentation. • Provide front-end and back-office administrative assistance to support smooth clinic workflow. • Review account and billing details for completeness and help resolve routine documentation discrepancies.
2026-11-11T00:00:00Z

Customer Relations Representative

San Diego, CA
onsite
Temporary / Contract
23 - 25 USD / Hourly
We are looking for a Customer Relations Representative to support an insurance agency in San Diego, California location through a Long-term Contract assignment. In this role, you will serve as a key point of contact for inbound inquiries, gather and document important claim details with precision, and help ensure each customer receives timely assistance. This opportunity is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and takes a thoughtful approach to resolving service-related concerns. Responsibilities:• Respond to incoming calls related to first reports of injury and capture claim information accurately in company systems.• Use attentive listening and well-structured follow-up questions to understand customer needs and provide appropriate support.• Route inquiries to the correct teams when needed and work across departments to help bring issues to resolution.• Maintain complete and accurate records through consistent data entry and careful documentation practices.• Build a strong understanding of service procedures, policy guidelines, and operational workflows to deliver dependable customer assistance.• Identify potential service interruptions or process concerns early and communicate them to Customer Care leadership.• Follow established company standards, training expectations, supervisory guidance, and applicable regulations in daily work.
2026-11-07T00:00:00Z

Guest Services Representative

Memphis, TN
onsite
Temporary to Hire
15 - 15 USD / Hourly
We are offering a contract to hire employment opportunity for a diligent and attentive Customer Service Representative in the museum industry located in downtown Memphis. This role involves providing exceptional guest services, maintaining the flow of traffic, working in the gift shop, and becoming an expert on the museum. This is an on-your-feet role and does require working every Saturday and Sunday, plus three other days during the week to be a full-time 40 hour work week. Hours are 8:30-5:30. Please apply for this role if you have great customer service experience, can stand for periods of time, and able to commit to weekend hours Responsibilities:• Greet guests at the entrance and box office, ensuring a warm and welcoming experience.• Become proficient in knowledge about the museum to accurately and enthusiastically share information with guests.• Monitor assigned areas within the museum exhibit halls, ensuring all areas are covered and maintained.• Assist guests by providing directions and answering any inquiries they may have about the exhibits.• May be stationed at various points within the museum, including the entrance, hallways, etc. and are expected to manage these stations effectively.• Provide talking points and relevant information to guests.• Achieve organizational sales and service goals by promoting and selling museum merchandise.• Assist in managing store inventory and ensuring the retail store is well-stocked and organized.• Maintain a high level of customer service and retail sales skills to effectively engage with guests and enhance their museum experience.• Direct guests efficiently throughout the museum to maintain a smooth flow of traffic.
2026-11-10T00:00:00Z

Customer Sales & Service Representative

Rutland, VT
onsite
Temporary to Hire
19 - 23 USD / Hourly
We are looking for a Customer Sales & Service Representative to support customers through attentive service, accurate order handling, and clear phone communication. This contract-to-permanent opportunity is ideal for someone who enjoys helping people, managing customer requests efficiently, and contributing to a positive service experience. The person in this role will balance inbound customer support with administrative coordination while ensuring each interaction is handled with care and accuracy. Responsibilities: • Respond to incoming customer calls promptly and provide clear, courteous assistance for questions, requests, and service needs. • Enter customer orders accurately into company systems and verify details to help ensure timely processing. • Handle both inbound and outbound communication to follow up on inquiries, confirm information, and support resolution of customer issues. • Maintain organized records of customer interactions, order activity, and service updates to support daily operations. • Assist with routine administrative tasks related to customer accounts, order documentation, and service coordination. • Identify customer concerns, research appropriate solutions, and escalate matters when additional support is needed. • Deliver a high-quality customer experience by communicating clearly, managing priorities effectively, and following established service procedures.
2026-11-10T00:00:00Z

Customer Service Specialist

Buffalo, NY
onsite
Temporary / Contract
19 - 24 USD / Hourly
We are looking for a Customer Service Specialist to join a busy support team in New York. This Contract position focuses on delivering timely assistance to customers, handling high-volume phone interactions, and ensuring orders are entered accurately. The ideal candidate is attentive, detail-oriented, and comfortable managing both inbound and outbound communication while maintaining a positive customer experience. Responsibilities: • Respond to incoming customer calls courteously and provide clear, helpful support for a range of service needs. • Place outbound calls as needed to follow up on requests, confirm details, or provide updates to customers. • Enter customer orders carefully and verify information to support accurate processing and timely fulfillment. • Address questions, concerns, and service issues by identifying solutions and guiding customers through next steps. • Maintain detailed and accurate records of customer interactions, order information, and case activity. • Work efficiently in a call center environment while meeting service expectations for responsiveness and quality.
2026-11-05T00:00:00Z

Customer Service Specialist

Fairfax, VA
onsite
Temporary / Contract
20 - 23 USD / Hourly
We are seeking a Customer Service Specialist to provide exceptional support to customers by answering inquiries, resolving issues, and ensuring a positive experience across phone, email, and chat channels. The ideal candidate is a strong communicator, problem solver, and team player who thrives in a fast-paced environment. Responsibilities:<ul><li>Provide administrative support for day-to-day business operations</li><li>Assist with the contract process, including documentation and follow-up</li><li>Handle customer service inquiries and resolve issues in a professional manner</li><li>Send follow-up emails and maintain clear communication with customers and internal teams</li><li>Enter and update data in Excel, including working with columns, rows, and spreadsheets</li><li>Navigate and use various software systems efficiently</li><li>Maintain accurate records and ensure timely completion of assigned tasks</li></ul>
2026-11-03T00:00:00Z

Customer Service Specialist

Honolulu, HI
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Specialist to support daily service coordination and administrative operations for a community-focused warehouse program in Honolulu, Hawaii. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping people, managing multiple priorities, and maintaining accurate information in a fast-paced environment. The person in this role will serve as a key point of contact for clients and community members while helping ensure appointments, records, and follow-up activities are handled efficiently. Due to onsite requirements, preference will be given to Hawaii residents. Interested applicants are encouraged to apply by calling us at 808-531-0800. Responsibilities:• Deliver attentive and detail-oriented support to individuals seeking information about available programs and services.• Coordinate pickup times and schedule client appointments to keep daily operations organized and on track.• Enter and update client and program information with a strong focus on accuracy and timeliness.• Conduct client surveys and record responses to support service improvement efforts.• Respond to phone and email inquiries with clear communication and appropriate follow-up.• Assist with administrative assignments and special projects tied to human services program activities.• Collaborate with staff, clients, and community partners across a diverse service environment.• Maintain organized records and documentation to support smooth office and program workflow.
2026-11-09T00:00:00Z

Customer Service Specialist

Eagan, MN
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a Customer Service Specialist to support customers by delivering responsive service, resolving questions, and ensuring a positive experience throughout every interaction. This role combines customer support, problem-solving, and administrative responsibilities while working closely with internal teams to ensure customer needs are met efficiently and professionally. The ideal candidate is proactive, organized, and enjoys building strong relationships while providing high-quality service in a fast-paced environment. Responsibilities<ul><li>Assist customers with questions, requests, and service-related concerns through phone, email, and other communication channels.</li><li>Investigate and resolve customer issues by identifying solutions and coordinating with internal departments.</li><li>Maintain accurate records of customer interactions, updates, and follow-up activities.</li><li>Process customer requests, documentation, and account changes while ensuring accuracy and compliance with company procedures.</li><li>Track open requests and ensure timely resolution of outstanding items.</li><li>Support scheduling, coordination, and administrative processes related to customer service operations.</li><li>Contribute to a positive customer experience by demonstrating professionalism, patience, and attention to detail.</li></ul>
2026-11-05T00:00:00Z

Client Service Coordinator

Irvine, CA
onsite
Temporary / Contract
30 - 34 USD / Hourly
We are looking for a proactive Client Service Coordinator to provide onsite support in Irvine, California for a busy brokerage team. This Long-term Contract position is ideal for someone who can stay organized, communicate confidently with clients and internal partners, and manage transaction-related work with limited supervision in a fast-moving environment. The role supports team members with different working styles, so success will require adaptability, sound judgment, and strong follow-through. Responsibilities: • Coordinate client and brokerage transactions from initiation through closeout, keeping activities on schedule and ensuring each stage is completed accurately. • Draft, organize, and process contracts, forms, and supporting transaction records while maintaining complete and up-to-date documentation. • Provide day-to-day administrative assistance to assigned brokers, anticipating needs and helping keep operational tasks on track. • Review and submit vouchers, commissions, and related payment materials with careful attention to timing and accuracy. • Monitor transaction status, maintain reporting details, and update records to support visibility into milestones and deliverables. • Serve as a detail-focused point of contact for clients and stakeholders, sharing updates clearly and responding to inquiries in a timely manner. • Manage multiple priorities independently in an onsite, fast-paced setting where team members may be traveling or working away from the office. • Ensure files, correspondence, and transaction information are organized in a manner that supports compliance, accessibility, and efficient follow-up.
2026-11-12T00:00:00Z

Patient Access Specialist

Mildford, NH
onsite
Temporary to Hire
17.5 - 19.45 USD / Hourly
Patient Access Representative Full Time - Monday-Friday - 7:30am-4:00pm We are looking for a Patient Access Specialist to support patient intake and account setup for a hospital in New Hampshire. This contract opportunity with potential for a permanent role is ideal for someone who combines strong administrative accuracy with a compassionate approach to patient interactions. In this role, you will help ensure registration, insurance verification, documentation, and payment-related activities are completed correctly while maintaining compliance with organizational and regulatory standards. Responsibilities:• Manage patient admissions and pre-registration activities by gathering demographic details, insurance information, and required documentation before scheduled services.• Create and update patient accounts with a high level of accuracy, including medical record assignment, order processing, and data entry needed for timely service delivery.• Review insurance eligibility and benefit information, apply the correct plan details in the system, and support accurate billing and clean claim performance.• Discuss financial responsibility with patients or guarantors, collect point-of-service payments and overdue balances, and explain available payment arrangements when appropriate.• Guide patients, guardians, or guarantors through consent paperwork and required notices, ensuring signatures, supporting documentation, and educational materials are completed and distributed properly.• Perform medical necessity screening for applicable services, communicate potential coverage limitations to Medicare patients, and document required notices in accordance with established procedures.• Deliver courteous and empathetic service during in-person and phone interactions while following departmental policies and patient experience expectations.• Use auditing and reporting tools to identify account issues, correct registration errors, and help maintain documentation quality across accounts, departments, and facilities.• Provide audit results and related statistical information to leadership to support performance standards and operational accuracy.
2026-10-30T00:00:00Z

Patient Access Specialist

Nashua, NH
onsite
Temporary / Contract
17.25 - 21.25 USD / Hourly
We are looking for a Patient Access Specialist to support patient-facing operations across urgent care and outpatient laboratory settings in Nashua, NH. This Long-term Contract opportunity is ideal for someone who enjoys helping patients, managing front-end access tasks, and working in a fast-paced healthcare environment. The role includes a rotating schedule that may involve weekdays, alternating weekends, and on-call coverage after training. Candidates with customer service experience and familiarity with healthcare registration systems will be well positioned for success. Responsibilities:• Welcome patients and visitors professionally, creating a positive first impression in urgent care and outpatient lab environments.• Complete registration activities accurately, including demographic updates, insurance verification, and collection of required intake information.• Coordinate patient access workflows by confirming eligibility, securing authorizations when needed, and supporting benefit-related inquiries.• Respond to inbound phone calls and patient questions with professionalism, clarity, and a service-oriented approach.• Use electronic health record and patient access platforms to document activity, maintain records, and support efficient scheduling and check-in processes.• Assist with billing-related intake tasks by ensuring account information is complete and aligned with organizational standards.• Support rotating coverage needs, including alternating weekend schedules and on-call responsibilities following training.• Work collaboratively with clinical and administrative teams to maintain smooth patient flow and timely service delivery.
2026-11-09T00:00:00Z

Patient Access Specialist

Roanoke, VA
onsite
Temporary to Hire
17 - 17 USD / Hourly
We are looking for a Patient Access Specialist to support front-end patient services in Virginia. This contract to permanent role is ideal for someone who enjoys helping patients, managing administrative details, and keeping daily operations organized in a busy healthcare setting. The person in this role will serve as a key point of contact for patients while coordinating registration, scheduling, insurance verification, and payment collection with accuracy and professionalism. PLEASE NOTE: the positions available largely include rotating 12 hour shifts, sometimes overnight and including weekends. Responsibilities:• Greet patients and visitors in a courteous manner and create a welcoming check-in experience from arrival through departure.• Complete patient intake and registration activities, ensuring demographic, insurance, and account information is entered accurately.• Arrange appointments, confirm upcoming visits, and assist with schedule adjustments to support efficient patient access.• Verify medical coverage and benefits before services are provided and resolve basic eligibility questions when needed.• Collect co-pays and other patient payments, process transactions correctly, and help maintain balanced daily payment records.• Partner with clinical and administrative staff to keep patient movement organized and reduce delays throughout the day.• Respond to patient questions and concerns with professionalism, provide clear guidance, and escalate more complex issues appropriately.• Follow privacy standards and healthcare confidentiality requirements when handling patient records and financial information.
2026-10-30T00:00:00Z

Patient Access Specialist

Chattanooga, TN
remote
Temporary / Contract
19 - 22 USD / Hourly
Are you an experienced healthcare scheduling professional with strong Epic experience? We are partnering with a leading healthcare organization to identify three Remote Patient Schedulers who can provide immediate support across multiple clinic locations. This is an excellent opportunity to join a collaborative patient access team where your ability to efficiently manage scheduling requests, navigate Epic, and coordinate authorizations will directly impact patient access to care. Position OverviewAs a Remote Patient Scheduler, you will work from a centralized scheduling queue, assisting patients with appointment scheduling, referrals, and insurance authorizations across multiple specialty clinics. The ideal candidate is detail-oriented, customer-focused, and comfortable managing a high volume of work while maintaining exceptional accuracy. Key Responsibilities<ul><li>Manage incoming scheduling requests through Epic work queues</li><li>Schedule patient appointments across multiple clinic locations and specialties</li><li>Verify patient demographics and insurance information</li><li>Obtain, verify, and document referrals and insurance authorizations</li><li>Coordinate appointment availability with providers and clinic teams</li><li>Communicate appointment details, preparation instructions, and authorization requirements to patients</li><li>Ensure scheduling activities comply with payer and organizational guidelines</li><li>Accurately document all patient interactions within Epic</li><li>Maintain productivity and service-level expectations while delivering an exceptional patient experience</li></ul>If you have Epic experience and enjoy helping patients navigate their healthcare journey, we encourage you to apply immediately. These openings are moving quickly, and our client is actively interviewing qualified candidates now.
2026-11-06T00:00:00Z

Patient Access Specialist

Roanoke, VA
onsite
Temporary to Hire
17 - 17 USD / Hourly
We are looking for a Patient Access Specialist to support front-end operations for a healthcare setting in Roanoke, Virginia. This contract to perm opportunity is ideal for someone who enjoys helping patients, keeping information accurate, and contributing to an efficient check-in and scheduling experience. The person in this role will serve as a key point of contact for patients while coordinating closely with clinical and administrative staff to maintain smooth daily operations. NOTE: The current openings will run on a M-F schedule, 8 hours daily between 4am-6:30pm. Responsibilities:• Greet patients and guests in a courteous manner and create a welcoming experience from arrival through check-in.• Complete patient intake activities by entering and updating demographic, insurance, and account information with a high level of accuracy.• Coordinate appointment scheduling, confirmations, and related follow-up communication to help maintain an organized patient calendar.• Collect co-pays and other patient payments, issue appropriate documentation, and reconcile daily financial activity.• Partner with care teams and office staff to support steady patient flow and resolve front-desk issues efficiently.• Respond to patient questions and concerns professionally, providing clear guidance or escalating matters when additional support is needed.• Safeguard sensitive health information by following privacy standards and established confidentiality procedures.
2026-11-09T00:00:00Z

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