<p>We are looking for a highly skilled Certified Coder to join a fully remote team on a long-term contract basis. This role involves working remotely and collaborating with a dynamic team of certified coders and business analysts to support coding initiatives for benefit plans. The ideal candidate will bring a strong background in healthcare coding, exceptional attention to detail, and the ability to communicate effectively in a collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Analyze and assign appropriate codes to benefit plan language to ensure accuracy and compliance.</p><p>• Review and validate coding decisions made by team members for consistency and correctness.</p><p>• Lead discussions to resolve discrepancies and finalize coding documentation.</p><p>• Conduct audits on coding results and implement necessary adjustments to maintain quality standards.</p><p>• Actively participate in project meetings to provide insights and updates on coding processes.</p><p>• Collaborate with cross-functional teams to align coding practices with organizational goals.</p><p>• Stay updated on coding and reimbursement methodologies, including ICD-10, CPT codes, and HCPCS.</p><p>• Provide input and support for managed care projects and related coding requirements.</p><p>• Create and maintain documentation related to coding processes and audit findings.</p><p>• Utilize tools like Word, Excel, and PowerPoint to prepare reports and communicate findings.</p>
<p>We are seeking a Licensing Coordinator for a role based in Monticello, Minnesota. This onsite role offers a contract to hire employment opportunity.</p><p><br></p><p>The objective of this role is to ensure the agent contracting process is as smooth and efficient as possible for our agents from start to finish. As a licensing specialist, you will execute professionalism while providing top notch customer service and work to find and create efficiencies<em>. </em>This is an amazing opportunity to join our team in a much-needed position. </p><p> </p><p>Whether you are familiar with the insurance background or not, your enthusiasm, motivation, and interest in becoming part of our well-established and positive work environment, makes you an ideal candidate. </p><p>We value your hard work and dedication to this position, and you can be confident that the opportunities for growth within the corporation will continue to arise. </p><p><strong> </strong></p><p><strong>Primary Responsibilities: </strong></p><ul><li>Generate and process contracting applications and other required forms for submission on all new and existing agents and agencies within Simplicity.</li><li>Completes routine follow-up on submitted agent contracting paperwork to ensure proper processing.</li><li>Assist with agent updates, contract changes, while proactively looking for ways to streamline the process to make it as smooth as possible for the agent.</li><li>Applies sound insurance knowledge regarding products and services, troubleshooting issues, and working to resolve in the quickest and most efficient way to best meet agent needs.</li><li>Provide professional correspondence via email and phone</li><li>Work efficiently to meet all service level agreements</li><li>Understand carrier workflows and maneuver carrier websites</li><li>Work closely with team members to meet common goals and assist when able</li></ul><p> </p><p><strong>Qualifications / Requirements: </strong></p><ul><li>Minimum of a High school diploma / GED </li><li>Strong computer skills; able to type 50+ words per minute </li><li>Proficiency in Microsoft Office (Word, Excel) </li><li>Experience with G Suite and Salesforce preferred, not required</li><li>Experience in related position preferred, not required</li></ul><p><strong> </strong></p><p><strong>Core Competencies:</strong></p><ul><li>Ability to provide exceptional customer service</li><li>Effective time management skills</li><li>Ability to prioritize and multitask in a fast-paced environment, and utilize multiple programs simultaneously</li><li>Capable of working both independently and in a team environment</li><li>Excellent organizational skills, attention to detail is a must</li><li>Ability to react to change in a productive and positive manner</li></ul><p><br></p><p><br></p><p><br></p><ul><li>Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</li></ul>
<p>We are looking for a dedicated Salesforce Technical Analyst to join our team. In this position, you will play a pivotal role in supporting a growing retail network by leveraging your technical expertise and problem-solving skills. Your contributions will enhance the interaction between retail teams and homeowners, ensuring seamless operations and continuous improvement.</p><p><br></p><p>Responsibilities:</p><p>• Provide application support for Salesforce, ensuring timely resolution of issues and adherence to service level agreements.</p><p>• Utilize ServiceNow and other tools to manage support requests efficiently and accurately.</p><p>• Collaborate with team members to share knowledge, foster learning, and achieve collective goals.</p><p>• Identify opportunities for process improvement, offering solutions to reduce recurring service tickets and enhance system performance.</p><p>• Apply critical thinking and technical expertise to troubleshoot and resolve Salesforce-related challenges.</p><p>• Maintain and improve Salesforce Service Cloud functionalities to meet business needs.</p><p>• Conduct regular system audits and provide recommendations for optimization.</p><p>• Support the onboarding and training of team members to ensure consistent application usage.</p><p>• Manage time effectively to prioritize tasks and deliver results in a fast-paced environment.</p><p>• Assist in the implementation of best practices to enhance the user experience and operational efficiency.</p>
<p>We are looking for a dynamic Business Analyst/Product Owner with a strong foundation in business analysis and agile methodologies to join our team. This role serves as the critical link between technical teams and business stakeholders, ensuring that solutions align with strategic goals and deliver measurable value. The ideal candidate will possess exceptional analytical skills, an ability to simplify complex requirements, and a passion for driving continuous improvement.</p><p><br></p><p>Responsibilities:</p><p>• Gather and analyze business requirements through interviews and workshops, documenting user stories with clear acceptance criteria.</p><p>• Refine user stories by adding detailed tests, acceptance criteria, and visual models to ensure alignment across teams.</p><p>• Identify and manage assumptions, risks, and issues that could impact project success.</p><p>• Collaborate with stakeholders to create, prioritize, and maintain the product backlog based on user needs and business value.</p><p>• Provide clarifications and guidance to development and quality teams during planning, refinement, and demos.</p><p>• Validate deliverables against acceptance criteria and approve releases for deployment.</p><p>• Coordinate and lead demo sessions with internal and external stakeholders to showcase software progress.</p><p>• Develop user training materials and support external client demos as needed.</p><p>• Advocate for Agile principles and drive continuous improvement within the team.</p>
We are looking for a skilled Quality Assurance Tester to join our team in Saint Paul, Minnesota. In this role, you will contribute to the success of a Workday implementation project by ensuring thorough testing and quality assurance across multiple functional areas. This is a long-term contract position where you will have the opportunity to collaborate closely with internal teams and external partners to deliver high-quality results.<br><br>Responsibilities:<br>• Conduct comprehensive end-to-end testing of the Workday system across various functional domains.<br>• Develop, document, and execute detailed test cases, identifying gaps and designing new test scenarios as needed.<br>• Utilize testing tools and methodologies provided by the system integrator to ensure consistent and effective testing.<br>• Monitor and manage defect tracking, participating in triage discussions and driving resolution efforts.<br>• Maintain clear communication with the Workday Implementation Lead, providing updates and insights related to testing activities.<br>• Collaborate with internal teams and external stakeholders to ensure alignment and consistency throughout the testing process.<br>• Periodically attend onsite meetings when required to coordinate with the system integrator and project team.<br>• Prepare and deliver detailed reports on testing progress, issues, and resolutions.<br>• Ensure all testing activities meet established quality standards and project guidelines.
We are looking for a dedicated and experienced Technical Analyst II to join our team in Minnetonka, Minnesota. In this role, you will support digital product initiatives by bridging the gap between business needs and technical solutions. You will play a key role in enhancing our member portal and digital platforms, ensuring seamless functionality and improved user experiences. This is a long-term contract position with the potential to transition to a permanent role, offering an opportunity to contribute to meaningful projects that benefit our members.<br><br>Responsibilities:<br>• Collaborate with the Digital Product Owner to gather, analyze, and document technical requirements for digital solutions.<br>• Translate business needs into detailed technical specifications, user stories, and acceptance criteria.<br>• Evaluate existing platform architecture to identify areas for improvement in scalability, security, and performance.<br>• Assist in the transition of members to a new portal by documenting current needs, recommending enhancements, and supporting implementation.<br>• Ensure core functionalities, including benefits access, claims viewing, and payment processing, are optimized and integrated seamlessly.<br>• Act as a liaison between product, design, engineering, and business teams to ensure alignment on deliverables.<br>• Support testing, validation, and troubleshooting processes to ensure successful deployment of features.<br>• Identify and address technical dependencies and limitations to mitigate risks during development.<br>• Contribute to quality assurance processes by defining test cases and reviewing deliverables.<br>• Create and maintain comprehensive technical documentation, including workflows, use cases, and integration guides.
<p>We are looking for a skilled Software Engineer to join our team. This role will focus on driving technical leadership, enabling the team, and delivering high-quality solutions using Umbraco and other technologies. The ideal candidate will possess strong hands-on development skills and a passion for creating accessible and reliable software solutions.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical guidance and leadership to the team, ensuring best practices are followed in architecture and implementation.</p><p>• Establish standards for workflows, patterns, and structure in Umbraco and related technologies.</p><p>• Mentor team members with web experience to build expertise in Umbraco and .NET.</p><p>• Develop clear and practical documentation to support the team’s independence after the initial phase.</p><p>• Create foundational components such as content types, templates, and navigation patterns within Umbraco.</p><p>• Lead and support migration strategies from Kentico, including content mapping and movement approaches.</p><p>• Implement and integrate essential tools like analytics, tag management, and maps.</p><p>• Ensure accessibility is embedded into components and templates, including semantic coding, keyboard support, and form patterns.</p><p>• Define acceptance criteria and testing protocols for accessibility, leveraging both automated and manual methods.</p>
