We are looking for a dedicated Customer Service Representative to join our team in Winston-Salem, North Carolina. In this role, you will deliver exceptional client support, ensuring smooth communication and satisfaction through attentive service. This position is ideal for individuals with strong organizational skills and a passion for problem-solving. Responsibilities:• Provide high-quality, personalized customer support to meet and exceed client expectations.• Manage and navigate spreadsheets effectively to track and analyze inventory data.• Respond to customer inquiries via email and phone with accuracy and care.• Utilize multiple web browsers and tools to address customer concerns and provide timely resolutions.• Maintain accurate supply inventory records to ensure seamless operations.• Build and maintain strong relationships with clients through effective account management.• Apply critical thinking and problem-solving skills to address customer challenges.• Uphold excellent phone etiquette to create positive interactions during every call.• Collaborate with team members to enhance overall customer success strategies.

• Minimum of 3 years' experience in customer service or related roles. • Proficiency in managing spreadsheets and understanding inventory systems. • Strong aptitude for multi-browser navigation and online tools. • Exceptional skills in email correspondence and written communication. • Proven ability to handle supply inventory and maintain accurate records. • Expertise in account management and building client relationships. • Ability to demonstrate phone etiquette with attention to detail during customer interactions. • A proactive mindset with strong problem-solving capabilities.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Winston-salem, NC
onsite
Permanent
50000.00 - 55000.00 USD / Yearly
We are looking for a dedicated Customer Service Representative to join our team in Winston-Salem, North Carolina. In this role, you will deliver exceptional client support, ensuring smooth communication and satisfaction through attentive service. This position is ideal for individuals with strong organizational skills and a passion for problem-solving. Responsibilities:• Provide high-quality, personalized customer support to meet and exceed client expectations.• Manage and navigate spreadsheets effectively to track and analyze inventory data.• Respond to customer inquiries via email and phone with accuracy and care.• Utilize multiple web browsers and tools to address customer concerns and provide timely resolutions.• Maintain accurate supply inventory records to ensure seamless operations.• Build and maintain strong relationships with clients through effective account management.• Apply critical thinking and problem-solving skills to address customer challenges.• Uphold excellent phone etiquette to create positive interactions during every call.• Collaborate with team members to enhance overall customer success strategies.
2025-08-27T13:34:10Z

Customer Service Representative Job in Winston-salem | Robert Half