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3 results for Technical Support Analyst Ii in Windsor, CT
- Enfield, CT
- onsite
- Permanent
- 60000 - 80000 USD / Yearly
- <p>We are looking for a skilled Help Desk/Desktop Support Analyst Level II to provide exceptional IT support for both hardware and software systems. In this role, you will assist users with technical issues, manage workstations, and troubleshoot a variety of devices and platforms. This position is based in Enfield, Connecticut, and offers a dynamic opportunity to work directly with end-users and improve IT workflows.</p>
- 2026-03-04T00:00:00Z
- Manchester, CT
- onsite
- Temporary
- 27 - 30 USD / Hourly
- <p>We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Cleveland, OH. In this contract to hire position, you will play a key role in supporting IT systems, resolving technical issues, and ensuring smooth operations across a multi-site organization. This role is ideal for someone with strong attention to detail, excellent problem-solving skills, and the ability to work effectively both independently and within a team environment. </p><p> Responsibilities: • Install and configure PC hardware and software to meet organizational needs. • Handle onboarding and offboarding tasks for end users, ensuring smooth transitions. • Diagnose and troubleshoot network and hardware issues to maintain system functionality. • Perform routine server maintenance and upgrades to optimize performance. • Participate in IT projects, contributing to planning and execution activities. • Execute technical tasks as directed by the information systems team. • Update and maintain user guides and technical documentation to ensure accuracy. • Support IT shared services across the organization to enhance efficiency. • Utilize help desk systems to track and resolve service tickets promptly. • Ensure compliance with safety protocols while working in manufacturing environments.</p>
- 2026-03-14T00:00:00Z
- New Haven, CT
- onsite
- Permanent
- 70000 - 105000 USD / Yearly
- We are looking for a dedicated Systems Engineer to manage and maintain a multi-node Linux server environment, supporting instructional and research activities. This role involves ensuring the reliability and performance of IT infrastructure, providing technical expertise for Linux systems, and collaborating with stakeholders to meet specialized computing needs. The ideal candidate will play a key role in optimizing and securing IT solutions while documenting workflows and procedures to uphold operational excellence.<br><br>Responsibilities:<br>• Administer and maintain a multi-node Linux server environment, including associated workstations used for teaching and research.<br>• Troubleshoot and resolve complex Linux server and workstation issues, utilizing tools like Ansible for automation and configuration management.<br>• Oversee the operation of a small data center, ensuring uninterrupted support for engineering courses and research activities.<br>• Perform system performance tuning, security hardening, and monitoring to ensure optimal operation and reliability.<br>• Implement and document workflows, procedures, and technical standards to enhance system continuity and reliability.<br>• Collaborate with faculty, researchers, and technical staff to address specialized computing requirements.<br>• Build, configure, and document IT infrastructure to align with best practices and service level objectives.<br>• Monitor and analyze performance metrics, identifying areas for improvement and ensuring system efficiency.<br>• Serve as a technical liaison, providing support and maintaining communication with internal and external stakeholders.<br>• Develop and implement robust and secure IT solutions tailored to the needs of the organization.
- 2026-02-17T00:00:00Z