We are looking for an organized and detail-oriented individual to join our team as an Order Processing Clerk in North Miami Beach, Florida. This contract-to-permanent position is ideal for a candidate who excels at managing documentation, reviewing orders for accuracy, and ensuring seamless data processing. The role requires collaboration with internal teams and a strong commitment to meeting deadlines.<br><br>Responsibilities:<br>• Accurately process and review customer orders to ensure all details are correct.<br>• Organize and maintain thorough records and documentation related to order processing.<br>• Verify order details and promptly address any discrepancies or errors.<br>• Input data into company systems with precision and efficiency.<br>• Collaborate with internal departments to streamline workflows and resolve any issues.<br>• Monitor and prioritize tasks to ensure timely completion of orders.<br>• Provide excellent customer service when handling inquiries related to orders.<br>• Utilize tools such as Microsoft Excel and Word for data management and reporting.<br>• Perform calculations and validate accuracy when processing orders.<br>• Scan and file documents systematically for easy accessibility.
<p>We are looking for a dedicated Senior Customer Service Representative to join our team in Weston, Florida. This long-term contract position offers the opportunity to provide exceptional support and service while contributing to the success of our operational processes. The ideal candidate will bring strong communication skills, attention to detail, and a proactive approach to customer interactions.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Senior Representative is a highly proficient, quality-focused contributor responsible for producing accurate and consistent Pre-Operative Plans. This role is fully onsite and centers around individual production to meet team and departmental output targets.</p><p><strong>Key Responsibilities</strong></p><ul><li>Create surgical case files using a proprietary case management system.</li><li>Review CT scans for conformity with Mako Surgical protocol.</li><li>Segment CT scans using specialized software to produce 3D anatomical bone models for robotic surgery.</li><li>Create Pre-Operative Surgical Plans for robotically assisted Total Hip and Total Knee Replacement using digital bone models.</li><li>Review CT segmentations and surgical plans for accuracy, including anatomical landmark selection, implant sizing, and positioning.</li><li>Upload completed pre-plans to field-based personnel.</li><li>Document all activities according to prescribed methods and procedures.</li><li>Follow work instructions with precision to deliver consistent, high-quality output.</li></ul>
<p><strong>Customer Service / Segmentation Specialist II</strong></p><p><strong>Shift:</strong> Second Shift (3:30 PM – 12:00 AM)</p><p><strong>Schedule:</strong> Full-Time | Onsite</p><p><br></p><p><strong>Position Overview</strong></p><p>We are seeking two highly motivated <strong>Customer Service / Segmentation Specialist II</strong> professionals to support anticipated growth and workforce needs at an onsite operations location in Weston. This is a <strong>second-shift, onsite role</strong> requiring strong attention to detail, technical aptitude, and a commitment to quality and consistency.</p><p>In this role, you will function as a senior-level producer of pre-operative plans, contributing directly to departmental production targets. Demand continues to grow, and while overtime is infrequent, extended workweeks (55+ hours) may occasionally be required.</p><p><strong>This is not a remote position.</strong></p><p><strong>Core Shift Hours</strong></p><ul><li><strong>3:30 PM – 12:00 AM</strong></li><li>Overtime may be required based on business needs</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Create and manage cases using a proprietary case management system</li><li>Review CT scans to ensure conformity with established surgical protocols</li><li>Segment CT scans using specialized software to create accurate 3D anatomical bone models</li><li>Develop pre-operative surgical plans using digital bone models for robotically assisted total hip and knee replacement procedures</li><li>Review CT segmentations and surgical plans for:</li><li>Anatomical landmark accuracy</li><li>Implant sizing and positioning</li><li>Upload completed pre-operative plans to field-based personnel</li><li>Accurately document all activities in accordance with prescribed methods and procedures</li><li>Follow detailed work instructions to ensure consistent, high-quality output</li><li>Meet individual, team, and departmental production and quality targets</li></ul>
<p>We are seeking a friendly, professional, and organized Receptionist to serve as the first point of contact for visitors and callers. The ideal candidate will provide excellent customer service, manage front desk operations, and support daily administrative needs to ensure smooth office operations.</p><p><br></p><p><strong><u>Responsibilities</u></strong></p><ul><li>Greet and assist visitors in a professional and welcoming manner</li><li>Answer and direct incoming phone calls and emails</li><li>Manage calendars, appointments, and meeting coordination</li><li>Maintain front desk organization and office appearance</li><li>Handle incoming/outgoing mail and deliveries</li><li>Perform general administrative duties such as data entry, filing, and document preparation</li><li>Support office staff with additional tasks as needed</li></ul><p><br></p>
<p>Robert Half is partnering with a reputable organization to identify a reliable and customer-focused Customer Service Representative. This role is ideal for someone who enjoys assisting customers, resolving issues, and providing a positive experience through clear and professional communication.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle inbound and outbound customer inquiries via phone, email, and/or chat</li><li>Provide accurate information regarding products, services, and order status</li><li>Resolve customer issues, complaints, and requests in a timely and professional manner</li><li>Document interactions and update customer records in internal systems</li><li>Collaborate with internal teams to escalate and resolve complex issues</li><li>Assist with administrative tasks and reporting as needed</li></ul><p><br></p>
<p><strong>Robert Half is partnering with a respected organization to identify a polished and highly capable Customer Service Representative who excels in client-facing environments and takes pride in delivering a high standard of service. This role is ideal for someone who enjoys problem-solving, clear communication, and acting as a key point of contact between customers and internal teams.</strong></p><p><br></p><p>What You’ll Do</p><p>As a Customer Service Representative, you’ll play a critical role in maintaining positive customer relationships and ensuring smooth day-to-day operations. Responsibilities may include:</p><ul><li>Serving as the primary point of contact for customers via phone, email, and internal systems</li><li>Responding to inquiries, resolving issues, and escalating complex concerns when appropriate</li><li>Documenting customer interactions accurately and maintaining detailed records</li><li>Coordinating with internal departments to ensure timely follow-up and resolution</li><li>Processing requests, orders, or service updates in internal systems</li><li>Maintaining a professional, calm, and solution-oriented approach in all interactions</li><li>Identifying recurring issues and proactively suggesting process or service improvements</li></ul><p><br></p>
<p><strong>Robert Half is partnering with a professional organization to identify a polished and detail-oriented Bilingual Receptionist who understands that the front desk is the first impression of the business. This role is ideal for someone who is confident communicating in both English and Spanish and takes pride in professionalism, organization, and service excellence.</strong></p><p><br></p><p>What You’ll Do</p><p>As the Bilingual Receptionist, you’ll serve as the face and voice of the organization while supporting smooth daily office operations. Responsibilities may include:</p><ul><li>Greeting visitors, clients, and vendors professionally in <strong>English and Spanish</strong></li><li>Managing a high-volume phone line, routing calls, and taking accurate messages</li><li>Communicating clearly with internal teams and external contacts across both languages</li><li>Coordinating conference room scheduling and meeting logistics</li><li>Handling incoming and outgoing mail, packages, and deliveries</li><li>Maintaining a clean, organized, and professional reception area</li><li>Assisting with data entry, document preparation, and light administrative support</li></ul><p><br></p>
<p>Robert Half is partnering with a professional organization to identify a friendly and reliable Bilingual Receptionist. This role is ideal for someone who enjoys being the first point of contact, providing excellent customer service, and supporting day-to-day office operations in a professional environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors and clients in a professional and welcoming manner</li><li>Answer and direct incoming phone calls in English and Spanish</li><li>Manage front desk operations, including visitor logs and office communications</li><li>Schedule appointments and assist with calendar coordination</li><li>Receive, sort, and distribute mail and deliveries</li><li>Support administrative tasks such as data entry, filing, and document preparation</li><li>Assist internal teams with general office support as needed</li></ul><p><br></p>
<p>We are seeking a customer-focused and reliable Customer Service Representative to assist customers by handling inquiries, resolving issues, and providing a positive service experience. This role requires strong communication skills, problem-solving abilities, and a commitment to customer satisfaction.</p><p><br></p><p><strong><u>Responsibilities</u></strong></p><ul><li>Respond to customer inquiries via phone, email, or in person</li><li>Resolve customer concerns in a professional and timely manner</li><li>Document interactions and maintain accurate records</li><li>Provide product or service information and support</li><li>Escalate complex issues to appropriate teams when necessary</li><li>Maintain a high level of professionalism and customer care</li></ul><p><br></p>
