We are looking for a Customer Service Representative to provide remote, receptionist-style support for a team based in Westminster, Colorado. This Long-term Contract opportunity is ideal for someone who enjoys helping others, communicating clearly, and keeping information organized in a fast-paced environment. In this role, you will serve as a central point of contact for incoming calls, route inquiries to the right teams, and assist with light administrative and payment-related follow-up using business systems such as NetSuite, Salesforce, and Dialpad. Responsibilities: • Manage inbound calls professionally and direct each inquiry to the appropriate department based on the caller’s needs. • Capture accurate and thorough caller details, then relay information to teams such as collections, accounting, and customer support. • Provide basic assistance with payment lookup requests and help connect customers with the right internal contact for resolution. • Bridge communication gaps by sharing relevant updates and messages with the sales team and other internal partners. • Maintain organized records of calls, messages, and follow-up needs to support visibility and accountability. • Use computer-based calling and business platforms to document interactions and support daily customer service activity. • Help ensure questions are addressed efficiently by coordinating information across multiple departments. • Contribute to smooth remote operations by staying responsive, dependable, and attentive during high-volume phone interactions.

• Strong verbal communication skills with the ability to listen carefully and relay information accurately. • A detail-oriented, positive, and service-oriented approach when speaking with customers and internal teams. • Comfort handling frequent phone conversations, including calls that may require patience and extended discussion. • Reliable work habits and a willingness to support coworkers by helping information reach the right people. • Basic computer proficiency and the ability to learn systems such as NetSuite, Salesforce, and Dialpad. • Ability to work independently in a fully remote setting using your own laptop and headset. • Previous customer service, call handling, or order support exposure is helpful, but prior experience is not required.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.

Fort Collins, CO
remote
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to provide remote, receptionist-style support for a team based in Westminster, Colorado. This Long-term Contract opportunity is ideal for someone who enjoys helping others, communicating clearly, and keeping information organized in a fast-paced environment. In this role, you will serve as a central point of contact for incoming calls, route inquiries to the right teams, and assist with light administrative and payment-related follow-up using business systems such as NetSuite, Salesforce, and Dialpad. Responsibilities: • Manage inbound calls professionally and direct each inquiry to the appropriate department based on the caller’s needs. • Capture accurate and thorough caller details, then relay information to teams such as collections, accounting, and customer support. • Provide basic assistance with payment lookup requests and help connect customers with the right internal contact for resolution. • Bridge communication gaps by sharing relevant updates and messages with the sales team and other internal partners. • Maintain organized records of calls, messages, and follow-up needs to support visibility and accountability. • Use computer-based calling and business platforms to document interactions and support daily customer service activity. • Help ensure questions are addressed efficiently by coordinating information across multiple departments. • Contribute to smooth remote operations by staying responsive, dependable, and attentive during high-volume phone interactions.
2026-06-04T00:00:00Z

Customer Service Representative Job in Fort Collins, CO | Robert Half