<p>We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment.</p><p><br></p><p>Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!</p><p>Schedule/Hours</p><p>• Monday thru Friday 7:45AM-9PM</p><p>• Saturdays and Sundays 7:45AM -5PM</p><p>• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.</p><p>• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only)</p><p><br></p><p>Primary Responsibilities:</p><p>Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.</p><p>Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.</p><p>Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.</p><p>Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.</p><p>Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends.</p><p><br></p><p>Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:</p><p>High School Diploma or GED</p><p>College a plus</p><p><br></p><p><br></p>
<p>Customer Service Representative (English & Bilingual Spanish) – Contract to Hire</p><p>Location: Remote after Day 1 (Training onsite in Pittsburgh, PA or Canfield, OH)</p><p>Residency Requirement: Must reside in Pennsylvania or Ohio</p><p>Pay:</p><p>• English-speaking: $16/hour</p><p>• Bilingual Spanish: $18/hour</p><p>Overview</p><p>Our client in Pittsburgh is seeking English speaking and bilingual (Spanish) Customer Service Representatives for a contract to hire opportunity. Candidates must attend an in person Day 1 training and equipment pickup at either:</p><p>• Pittsburgh, PA – 2/25/26 (Free parking + bus accessible)</p><p>• Canfield, OH – 2/24/26 </p><p>After Day 1, the role is fully remote.</p><p>Training & Schedule</p><p>• Training: Monday–Friday, 8:15 AM–4:45 PM (first ~3 weeks)</p><p>• Permanent Shift: Between 9:30 AM–6:00 PM, Monday–Friday</p><p><br></p><p>Job Responsibilities</p><p>This role supports community based assistance programs by handling customer inquiries, completing applications, and guiding individuals through program processes. Representatives must demonstrate professionalism, empathy, and strong communication skills.</p><p><br></p>
<p>Our client in the Latrobe area is looking for a Customer Service/Sales Representative and it is a contract to hire position. Pay is $22-$24, dependent on experience. Business casual and hours for this position will be: 8:00AM – 4:30PM, 1 hour lunch</p><p><br></p><p>As a Customer Service / Sales Representative, you will serve as a key link between the company and our customers — providing exceptional service while actively driving business growth. This role combines inside sales and customer support: you’ll respond to incoming inquiries, manage existing accounts, and proactively seek out new customers through outbound calling and business development efforts. You will work closely with our sales, production, and logistics teams to ensure customers receive timely, accurate information and the high-quality service the company is known for. The ideal candidate is energetic, self-motivated, and eager to grow our customer base and expand sales within the assigned territory, all while maintaining strong, long-term relationships with existing clients.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Respond to inbound customer inquiries via phone, email, or online portals in a timely and professional manner.</p><p>Process orders accurately, verify customer information, and coordinate with internal teams to ensure on-time delivery.</p><p>Resolve customer issues or complaints, escalate when necessary, and follow through to ensure customer satisfaction.</p><p>Maintain and update customer records in our CRM or order management system.</p><p>Conduct outbound calls to prospective customers to generate new leads, build relationships, and expand our customer base.</p><p>Actively work to grow the assigned territory and develop new business opportunities through research, networking, and proactive outreach.</p><p>Identify opportunities to upsell or cross-sell products and work with the sales team to pursue these leads.</p><p>Provide product knowledge to customers and help customers select the right solutions for their equipment.</p><p>Monitor inventory availability or lead times and communicate proactively with customers about any delays or backorders.</p><p>Collaborate with other departments ensure customer expectations are met.</p><p>Meet or exceed established service and sales KPIs.</p><p><br></p>
Our client is seeking a proactive and detail-oriented Administrative Assistant to join their team. This role is ideal for a self-starter who can establish and optimize policies and procedures to enhance customer satisfaction and streamline sales order processes. You will collaborate closely with our sales team and customers to ensure smooth and efficient order management. This is contract to permanent, fully remote (candidate has to be local to Pittsburgh as hiring manager resides in Pittsburgh.) Pay is $23-$25, depending on experience. <br> Key Responsibilities: • Develop and Implement Policies & Procedures – Establish clear guidelines for customer service operations, ensuring consistency and efficiency in handling inquiries, orders, and issues. • Optimize the Sales Order Process – Evaluate and improve the current sales order workflow to increase efficiency, accuracy, and customer satisfaction. • Collaborate with Sales Team & Customers – Act as a liaison between the sales team and customers to ensure seamless order processing and address any issues that arise. • Ensure Customer Satisfaction – Proactively address customer concerns, resolve order discrepancies, and provide excellent service to maintain strong client relationships. • Monitor & Report on Performance – Track key performance indicators (KPIs) and suggest improvements based on data-driven insights. <br> Company Offers: • Fully remote work flexibility (based in locally in the Pittsburgh area) • Competitive salary and benefits package • Opportunities for detail oriented growth and development with a growing organization
<p>Our Pittsburgh client has an opening for a Fundraising Specialist. This is a contract opportunity with part-time hours, 9am – 3pm Monday, Wednesday, Friday. There is the potential this role may become a permanent position, at which time the hours would increase to full-time, Monday - Friday. Pay will be $18-21 depending on experience</p><p><br></p><p>JOB DESCRIPTION:</p><p><br></p><p>Support successful fundraising events for a nonprofit organization focused on community awareness and program support. Collaborate with staff, board members, and volunteers to help plan, coordinate, and implement fundraising events.</p><p><br></p><p>RESPONSIBILITIES:</p><p><br></p><p>Provide administrative support for fundraising event planning and donor solicitation</p><p>Manage event logistics including vendor relationships, event material production, and communications</p><p>Support event committees and leadership, including scheduling and meeting preparation</p><p>Maintain records, track donor contracts and payments, and update fundraising database (Raiser’s Edge experience preferred)</p><p>Coordinate event setup, execution, and teardown—including preparation and managing supplies</p><p>Draft and send correspondence such as acknowledgment letters, thank-you notes, and donor outreach materials</p><p>Identify and steward event sponsors and donors, focusing on major gifts ($2,500+)</p><p>Recruit, train, and coordinate volunteers for events</p><p>Perform other duties as needed to support fundraising and event success</p>
Our Pittsburgh client has an opening for an Administrative Assistant to the Chief Operating Officer. This is a contract opportunity with part-time hours, 9am – 3pm Monday – Thursday. There is the potential this role may become a permanent position, at which time the hours would increase to full-time, Monday - Friday. Pay will be $18-21 depending on experience.<br><br>JOB DESCRIPTION:<br><br>The Administrative Assistant plays a crucial role in supporting the Chief Operating Officer (COO). The Assistant's duties include clerical support, assisting in daily office needs, and managing the department’s general administrative activities. Administrative Assistant responsibilities also include making travel and meeting arrangements, preparing reports, and maintaining appropriate filing systems. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools like MS Excel and office equipment.<br><br>RESPONSIBILITIES:<br><br>Answer and direct phone calls<br>Organize and schedule appointments<br>Plan meetings and attend when necessary<br>Write and distribute emails, correspondence memos, letters, faxes and forms<br>Assist in the preparation of regularly scheduled reports<br>Develop and maintain a filing system<br>Order office supplies<br>Book travel arrangements<br>Submit and reconcile expense reports<br><br>REQUIREMENTS:<br><br>Proven experience as an administrative assistant or office admin assistant<br>Knowledge of office management systems and procedures<br>Working knowledge of office equipment, like printers and fax machines<br>Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)<br>Excellent time management skills and the ability to prioritize work<br>Attention to detail and problem-solving skills<br>Excellent written and verbal communication skills, which may include reports and presentations<br>Strong organizational skills with the ability to multi-task<br>High School degree; additional qualification as an Administrative assistant or Secretary will be a plus<br><br>--<br><br>If you visit our website and see any other administrative jobs in the Greater Pittsburgh area that you would like to learn more about, please call our main office at 412-456-0837.<br><br>Looking for more than just a job? Robert Half will partner with you to provide resume guidance, provide interview coaching and help you to assess your career goals.
<p>We have a client seeking a Back-Office Mortgage Support professional in Pittsburgh, Pennsylvania.</p><p>This role supports the Mortgage Administration department and focuses on document review, loan setup, and system data entry.</p><p><br></p><p><strong>Job Title:</strong> Mortgage Loan Operations Specialist</p><p><br></p><p><strong>Location:</strong> Near Downtown Pittsburgh, PA 15219</p><p><br></p><p><strong>Schedule: </strong> Full-Time | Monday–Friday | 8:00 AM–5:00 PM</p><p><br></p><p><strong>Compensation:</strong> $20–$22 per hour</p><p><br></p><p><strong>Duration:</strong> Contract role up to 90 days, possibility for hire based on business demands</p><p><br></p><p><strong><u>Job Responsibilities:</u></strong></p><p>As a Mortgage Loan Operations Specialist, you will:</p><ul><li>Review mortgage documents to ensure accuracy and confirm they are properly attached to the loan file.</li><li>Bundle documents and validate that they open and function correctly in the loan system.</li><li>Enter loan funding data into the mortgage processing system.</li><li>Set up commitments and allocate loans as required.</li><li>Learn to lock loans and clear system alerts as time permits.</li></ul><p><strong><u>Requirements:</u></strong></p><p>Preferred: Prior experience in mortgage operations or mortgage administrative work.</p><p><br></p><p>If you are interested in being considered for this Lock Box Associate position and you have the appropriate background, please apply online via the Robert Half website or via the Robert Half app. After applying to this accounting/finance role, please CALL immediately at 412-471-5946 to confirm your application has been received! Ask for Carrie, Dan or Aimee and please reference Job # 03730-0013379376 when calling!</p><p> </p><p>If you visit the Robert Half website and see any other Accounting or Finance jobs in the greater Pittsburgh area that you would like to learn more about, please call 412-471-5946.</p><p> </p><p>Looking for more than just a job? Robert Half will partner with you to provide resume guidance, provide interview coaching and help you to assess your career goals.</p>
We are looking for an experienced Chief Financial Officer to provide strategic financial leadership and oversee all financial operations for our organization in Pittsburgh, Pennsylvania. This role is essential to driving financial stewardship, compliance, and operational excellence while supporting the organization's mission and long-term sustainability. The ideal candidate will bring exceptional leadership skills, a strong background in financial management, and a commitment to fostering accountability and integrity across all functions.<br><br>Responsibilities:<br>• Direct all financial operations, including accounting, budgeting, cash flow management, and financial planning.<br>• Develop and implement annual budgets and multi-year financial strategies to ensure organizational sustainability.<br>• Ensure accurate and timely preparation of internal and external financial reports.<br>• Manage all aspects of grant administration, ensuring compliance with funding requirements and regulations.<br>• Oversee fund management activities, including cash flow monitoring and adherence to regulatory standards.<br>• Strengthen internal controls, financial policies, and risk management processes to safeguard organizational assets.<br>• Collaborate with HR to oversee payroll, benefits administration, and personnel-related financial processes.<br>• Supervise procurement activities, contract reviews, and vendor relationships to optimize operational efficiency.<br>• Ensure compliance with audit, tax, and regulatory requirements; coordinate annual audits and liaise with external auditors.<br>• Provide financial insights and reports to the President and Board of Directors to support strategic decision-making.
<p>We are looking for an experienced Collections Specialist to join our team in Pittsburgh, Pennsylvania. This contract-to-permanent position offers the opportunity to work in a fast-paced environment, managing overdue accounts and facilitating payment resolutions. Ideal candidates will have strong communication skills and a proactive approach to problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Handle a high volume of collections with professionalism and efficiency.</p><p>• Contact customers to discuss overdue accounts and negotiate payment arrangements.</p><p>• Monitor account statuses to identify and address potential issues promptly.</p><p>• Process payments and maintain accurate records of account activities.</p><p>• Resolve disputes and discrepancies to ensure customer satisfaction.</p><p>• Collaborate with internal teams to streamline collections processes.</p><p>• Provide clear and concise updates on account statuses to stakeholders.</p><p>• Maintain compliance with company policies and relevant regulations.</p><p>• Develop and implement strategies to improve collections performance.</p>
