We are looking for a Customer Service Representative in Tucson, Arizona, to join our team on a Contract to permanent basis. This position offers an opportunity to work in a dynamic environment where you will serve as the first point of contact for customers, ensuring seamless communication and exemplary service. If you have a passion for customer care and enjoy working collaboratively, this role is ideal for you.<br><br>Responsibilities:<br>• Greet customers warmly and assist them with inquiries, providing a positive first impression.<br>• Coordinate effectively with the administrative team and service department to ensure smooth operations.<br>• Manage valet services and oversee customer interactions related to appointments and scheduling.<br>• Handle a high volume of inbound and outbound calls, addressing customer needs promptly and attentively.<br>• Perform accurate data entry for customer records and service requests.<br>• Respond to email correspondence efficiently, maintaining clear and detail-oriented communication.<br>• Utilize Microsoft Excel and Word to organize data and create relevant reports.<br>• Schedule appointments and manage order entry to ensure timely service delivery.<br>• Maintain a strong focus on customer satisfaction and resolution of issues.<br>• Collaborate with team members to continuously improve service quality and processes.
We are looking for an organized and approachable Receptionist to join our team on a contract basis in Tucson, Arizona. In this role, you will serve as the first point of contact, ensuring smooth communication and providing exceptional customer service to clients and visitors. This position requires attention to detail, excellent organizational skills, and the ability to multitask effectively.<br><br>Responsibilities:<br>• Manage a multi-line phone system, ensuring all calls are answered promptly and routed appropriately.<br>• Greet visitors and clients with a friendly and welcoming attitude, addressing their needs or directing them to the appropriate personnel.<br>• Maintain accurate records by performing data entry tasks and updating information as required.<br>• Coordinate and schedule appointments, ensuring efficient use of time and resources.<br>• Handle email correspondence, responding promptly and courteously to inquiries.<br>• Organize and maintain files, ensuring documents are easily accessible and up-to-date.<br>• Assist with administrative tasks to support the operations team as needed.<br>• Utilize Microsoft Outlook for scheduling, communication, and task management.<br>• Foster a positive and collaborative environment through effective interpersonal communication.<br>• Ensure the reception area remains tidy and presentable at all times.
We are looking for a detail-oriented and personable Receptionist to join our team in Tucson, Arizona. As the first point of contact for visitors and callers, you will play a critical role in ensuring smooth communication and creating a welcoming environment. This is a Contract position, ideal for someone with excellent organizational and communication skills.<br><br>Responsibilities:<br>• Greet visitors and clients in a friendly and detail-oriented manner, ensuring a positive first impression.<br>• Manage a multi-line phone system, efficiently directing calls and messages to the appropriate departments.<br>• Handle inbound calls with accuracy and provide assistance or redirect inquiries as needed.<br>• Operate a switchboard system for up to ten phone lines, maintaining clear and organized call flow.<br>• Perform receptionist duties such as scheduling appointments and maintaining records.<br>• Support part-time receptionist tasks as required, ensuring seamless coverage.<br>• Utilize Spanish language skills to assist bilingual clients and enhance communication.<br>• Maintain the reception area in a tidy and organized state, reflecting a detail-oriented image.
<p>Our client, in the healthcare industry focused in Behavioral Health, is in need for a Medical Billing/Claims specialist near downtown Tucson! You will be tasked with managing medical claims and ensuring accurate billing and collections. This position requires skills in various accounting software systems, knowledge of EHR systems, and EOB.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Handle medical claims with precision and ensure timely processing</p><p>• Utilize accounting software systems to maintain accurate records and facilitate collections</p><p>• Leverage EHR systems to access patient data and manage billing functions</p><p>• Keep a meticulous record of accounts receivable and follow up on pending claims</p><p>• Address and resolve any customer inquiries related to billing and collections</p><p>• Conduct appeals and authorizations as part of the medical claims process</p><p>• Ensure compliance with all billing functions and benefit functions</p><p>• Work with NextGen or Netsmart systems for efficient management of claims and billing.</p>
We are looking for a detail-oriented Receptionist with relevant experience to join our team in Tucson, Arizona, on a contract basis. This role requires strong organizational skills and a customer-focused attitude to effectively manage front desk operations and administrative tasks.<br><br>Responsibilities:<br>• Greet and assist visitors and clients with a welcoming and detail-oriented demeanor.<br>• Answer and direct phone calls to the appropriate departments or individuals.<br>• Maintain the reception area to ensure it is clean, organized, and presentable.<br>• Provide administrative support such as scheduling appointments and managing correspondence.<br>• Handle incoming and outgoing mail and deliveries efficiently.<br>• Ensure compliance with safety protocols, including mask-wearing when required.<br>• Coordinate with other departments to support smooth day-to-day operations.<br>• Track and manage office supplies inventory, ordering replacements as needed.<br>• Assist in preparing documents and reports for meetings or presentations.
