<p><strong>Robert Half Permanent Placement</strong> is partnering with a <strong>Manufacturing & Distribution</strong> company in <strong>Tonawanda, NY</strong> on their search for an <strong>Office and Dispatch Manager</strong> to join their team. Starting salary is <strong>$55,000 - $65,000</strong> based on experience and includes a comprehensive total benefits package. Our great partner is going through a tremendous growth period and has been around since the 1950s! The ideal candidate will bring both proven leadership skills and developed office management experience.</p><p><br></p><p><strong>Please note</strong>: this is a variable shift position with eventual focus on west coast hours and some weekend responsibilities. First 90 days will be in office 8-5 M-F. After 90 days, you will switch to a hybrid role with two consecutive days off during the week and an eventual shift to 12 PM - 8PM with some weekend remote work. This is for someone who enjoys a non-traditional schedule!</p><p><br></p><p><strong>Responsibilities include but not limited to:</strong></p><p><br></p><ul><li>Operational Oversight: Manage day-to-day office activities including scheduling, documentation, reporting, and coordination to support production and distribution goals</li><li>Team Leadership: Supervise, train, and mentor office staff to promote accountability, performance, and teamwork</li><li>Customer Service: Serve as a point of contact for escalated issues ensuring prompt and professional resolution for both internal and external stakeholders</li><li>Compliance & Safety: Ensure office operations align with company policies, industry standards, and compliance requirements</li><li>Continuous Improvement: Identify and implement process improvements to streamline administrative workflows, improve communication, and enhance efficiency</li><li>Cross-Functional Collaboration: Partner with operations, warehouse, logistics, and sales teams to support scheduling, order fulfillment, and overall business objectives</li><li>Reporting & Documentation: Maintain accurate records, generate reports, and support audits or compliance reviews when required</li></ul>
<p>Jenny Bour with Robert Half is partnering with a Construction company that is looking for an experienced <strong>Office Manager</strong> to lead administrative and financial operations at their Tonawanda, New York office. In this Office Manager role, you will oversee office workflows, manage accounting processes, and ensure efficient day-to-day operations. This Office Manager position requires someone who is detail-oriented, possesses strong organizational skills, and has a background in bookkeeping or accounting.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><ul><li>Supervise daily office operations to maintain an organized and productive environment.</li><li>Manage office supplies, equipment, and relationships with external vendors.</li><li>Oversee scheduling and deadlines related to financial tasks and accounting workflows.</li><li>Handle billing, invoicing, accounts receivable, and collections processes.</li><li>Track expenses and support budgeting, financial reporting, and documentation.</li><li>Maintain accurate records and files, both digitally and physically, ensuring easy access and compliance.</li><li>Prepare and reconcile accounts, journal entries, general ledger updates, and financial reports.</li><li>Perform banking tasks, including check writing and positive pay procedures.</li><li>Ensure adherence to company policies, confidentiality standards, and accounting regulations.</li><li>Support audit preparation, regulatory filings, and contract maintenance for both clients and the company.</li></ul>
<p>We are working with a Buffalo area client of that has significantly grown. This organization is looking to hire a General Manager. The role has a base salary 200-250k plus bonus and outstanding benefits! If you're already a contact of Jenny or Mark, please reach out to them directly. If not, please apply to this role and one of them will contact you for next steps if you're a good fit...</p><p><br></p><p>Position Overview</p><p>The General Manager is responsible for overseeing all strategic and day-to-day operational functions across the company’s supply and delivery business. This includes logistics, driver and fleet management, pricing strategy, supplier relationships, customer service, compliance, and profitability.</p><p>This leader drives operational performance while strengthening relationships with key partners, ensuring reliable and cost-effective fuel services, and maintaining alignment with the company’s values and growth initiatives.</p><p>Key Responsibilities</p><p>Safety, People & Culture</p><ul><li>Build a high-performance, accountability-focused culture and reinforce company values.</li><li>Support talent acquisition and retention strategies for drivers, technicians, and operational staff.</li><li>Promote ongoing learning and leadership development across the organization.</li><li>Maintain a strong safety program aligned with all DOT, OSHA, environmental, and industry standards.</li><li>Ensure teams and operations are audit-ready and compliant.</li></ul><p>Strategic & Operational Leadership</p><ul><li>Translate organizational goals into operational plans with clear performance targets.</li><li>Oversee dispatch, routing, product delivery, fleet maintenance, and terminal operations.</li><li>Manage both in-house and contracted logistics partners to ensure efficient service.</li><li>Lead cost-effective sourcing, price and margin management, and risk mitigation.</li><li>Evaluate market expansion opportunities and ensure regulatory readiness when entering new territories outside New York State.</li><li>Work collaboratively across departments to optimize processes, technology, and reporting systems.</li></ul><p>Financial & Business Management</p><ul><li>Own the fuel division’s P& L and ensure profitable growth.</li><li>Develop operating and capital budgets; analyze results and drive improvements.</li><li>Implement cost controls and maximize asset utilization.</li><li>Monitor pricing models and market conditions to maintain competitiveness.</li><li>Strengthen supplier partnerships to guarantee reliable and cost-effective product availability.</li></ul><p>Customer & Partner Relationships</p><ul><li>Foster strong relationships with key retail and wholesale customers.</li><li>Proactively address service needs and maintain high satisfaction levels.</li><li>Build and sustain vendor partnerships to support growth and operational alignment.</li></ul>
