<p>We are looking for a highly organized and detail-oriented Client Service Associate with Financial Service experience to provide critical support to advisors while ensuring a seamless and exceptional client experience. This long-term contract position is based in Toledo, Ohio, and requires an individual with relevant experience who excels in prioritizing tasks and maintaining accuracy in a fast-paced environment. </p><p><br></p><p>Responsibilities:</p><p>• Prepare client meeting materials and complete follow-up documentation, ensuring all service requests are processed promptly and accurately.</p><p>• Manage investment and insurance applications with precision, adhering to deadlines and compliance standards.</p><p>• Track the insurance underwriting process and communicate updates to clients in a timely and organized manner.</p><p>• Coordinate investment account activities, including opening, funding, and trading operations.</p><p>• Maintain up-to-date and accurate client records using organizational systems and custodial platforms.</p><p>• Collaborate with custodians and vendors to address and resolve account-related concerns efficiently.</p><p>• Ensure adherence to confidentiality policies and regulatory guidelines while supporting compliance standards.</p><p>• Assist advisors in delivering a seamless and high-quality experience for clients.</p><p>• Handle general administrative tasks to optimize office operations and workflow.</p><p>• Utilize tools like Microsoft Office Suite and Wellscape to manage calendars and travel arrangements effectively.</p>
We are looking for a dedicated Call Center Representative to join our team in Detroit, Michigan. This role involves assisting customers with scheduling COVID-19 vaccine appointments and providing accurate information in a meticulous and empathetic manner. As a long-term contract position, it offers an opportunity to make a meaningful impact while honing your customer service skills.<br><br>Responsibilities:<br>• Assist callers in scheduling appointments for COVID-19 vaccinations, ensuring accuracy and efficiency.<br>• Provide clear and accurate information to customers regarding appointment processes and guidelines.<br>• Maintain strict confidentiality of customer data and sensitive information.<br>• Offer feedback to management regarding service challenges or customer concerns.<br>• Conduct outbound follow-up calls to customers as assigned to ensure satisfaction and resolution.<br>• Accurately input customer data and appointment details into the system.<br>• Stay updated on current policies and procedures to provide the most reliable assistance.<br>• Collaborate with team members to ensure seamless customer service delivery.
We are looking for a dedicated Call Center Representative to join our team in Detroit, Michigan. In this role, you will provide exceptional customer service by assisting callers with scheduling COVID-19 vaccine appointments and offering accurate information. This is a long-term contract position, ideal for someone who excels in communication and data entry.<br><br>Responsibilities:<br>• Assist callers with scheduling their COVID-19 vaccine appointments in a detail-oriented and efficient manner.<br>• Provide accurate and detailed information to customers regarding appointment procedures.<br>• Maintain confidentiality of all customer data and sensitive information.<br>• Offer timely feedback to management regarding any service issues or customer concerns.<br>• Conduct outbound follow-up calls to customers as assigned.<br>• Ensure all interactions are documented accurately for record-keeping purposes.<br>• Continuously strive to improve service quality and customer satisfaction.<br>• Collaborate with team members to address and resolve customer inquiries effectively.
We are looking for a dedicated Call Center Representative to join our team in Detroit, Michigan. In this long-term contract role, you will be responsible for delivering exceptional customer service while assisting callers with scheduling COVID-19 vaccine appointments and providing accurate information. This position requires strong communication skills, attention to detail, and a commitment to maintaining confidentiality.<br><br>Responsibilities:<br>• Assist callers in scheduling appointments for COVID-19 vaccinations, ensuring a smooth and efficient process.<br>• Provide accurate and timely information to customers regarding appointment availability and procedures.<br>• Uphold strict confidentiality standards when handling customer data and sensitive information.<br>• Offer constructive feedback to management regarding service issues or customer concerns.<br>• Conduct outbound follow-up calls with customers as assigned to ensure their needs are met.<br>• Maintain accurate records of interactions and appointments through precise data entry.
Seeking an experienced Sales Coordinator to support the Customer Service Team in Ann Arbor MI. This role is. The ideal candidate is team-oriented, detail-oriented, highly organized, and detail oriented, with strong administrative, customer service, and sales communication skills. The position requires comfort working in fast-paced environments and the ability to collaborate effectively within a small team structure. Pay up to $24/hr depending on experience. This role is HYBRID. <br><br>Key Responsibilities: <br>• Respond promptly to customer inquiries via phone and email <br>• Prepare and send warranty quotes and invoices following established procedures and pricing <br>• Process purchase orders, enter payments, and update account records <br>• Track customer correspondence and maintain accurate data in internal systems <br>• Support the creation and maintenance of process documents and customer communication materials <br>• Assist with preparing reports and status updates for management <br>• Coordinate with internal departments to address customer needs and resolve issues <br>• Perform other administrative duties as assigned and strong customer service<br>• Conduct proactive outreach to customers following system purchases <br>• Communicate warranty benefits and terms effectively to drive sales <br>• Follow up with customers as warranty expiration dates approach to facilitate renewals <br>• Track customer information and status in internal systems <br>• Recommend new opportunities and trends based on reports and customer feedback <br>Marketing Support <br>• Assist with marketing initiatives and campaign support as needed <br>• Contribute to customer communication materials and promotional content <br>Team Collaboration <br>• Work collaboratively within a two-person team environment, requiring excellent interpersonal skills <br>• Maintain constant communication with team members via Microsoft Teams throughout the workday <br>• Coordinate efforts to ensure seamless customer experience and operational efficiency <br>Compensation & Benefits <br>• Associate degree or equivalent experience <br>• Strong organizational skills with attention to detail <br>• Clear written and verbal communication abilities with sales acumen <br>• Proficiency in Microsoft Office (including Teams) and familiarity with CRM systems are preferred <br>• Ability to prioritize, multitask, and work both independently and collaboratively <br>• Experience in processing orders, invoices, or contracts is a plus <br>• Comfort with sales conversations and customer relationship building Minimum Requirements <br>• At least 2 years in an administrative, customer service, or sales support role <br>• Proficient in English communication with strong phone presentation skills <br>• Skilled in Microsoft Office applications and the Teams platform <br>• detail oriented attitude and excellent phone etiquette <br>• Ability to thrive in a collaborative team environment <br>• Willingness to engage in sales activities and light marketing support <br>Work Environment • Office environment <br>• Standard business hours, Monday through Friday <br>• Collaborative two-person team structure requiring constant communication and coordination <br>• Initial office-based work with potential remote opportunities
We are looking for a dedicated Call Center Representative to join our team in Detroit, Michigan. In this long-term contract role, you will play a vital part in assisting customers with scheduling appointments and providing accurate information. This position requires excellent communication skills, attention to detail, and a commitment to maintaining confidentiality.<br><br>Responsibilities:<br>• Assist callers in scheduling appointments for COVID-19 vaccines, ensuring a seamless process.<br>• Provide clear and accurate information to customers regarding appointment procedures.<br>• Maintain confidentiality of all customer data and information at all times.<br>• Deliver timely feedback to management regarding service issues or customer concerns.<br>• Conduct outbound follow-up calls to customers as assigned.<br>• Accurately input data into systems while ensuring all information is properly recorded.
We are looking for a Call Center Representative to join our team in Detroit, Michigan. In this role, you will assist customers with scheduling COVID-19 vaccine appointments and provide accurate information in a detail-oriented and courteous manner. This is a long-term contract position offering a chance to make a meaningful impact while supporting public health initiatives.<br><br>Responsibilities:<br>• Assist callers in scheduling appointments for COVID-19 vaccinations, ensuring a seamless and positive experience.<br>• Provide accurate and timely information to customers regarding appointment availability and procedures.<br>• Maintain confidentiality of customer data and sensitive information at all times.<br>• Communicate customer concerns or service issues to management promptly for resolution.<br>• Conduct outbound follow-up calls to customers as assigned, ensuring needs are met effectively.<br>• Accurately enter and update customer information within the system to maintain data integrity.<br>• Collaborate with team members to ensure consistent service delivery and adherence to protocols.
Robert Half is seeking a Billing Clerk for a growing client in Ann Arbor. This is an exciting opportunity to demonstrate your strong customer service and billing experience. This is a potential long-term opportunity. Pay up to $21/hr. The hours for this position are 9 a.m. - 6 p.m. Monday thru Friday. Only those who qualify will be considered. <br><br>Duties for the Billing Clerk:<br>Create customer specific invoices within internal systems; monitor and make changes for special and varied billing arrangements<br>Independently and timely communicate with customers and Sales Team to effectively assist and resolve issues<br>Meet strict daily deadlines while ensuring accuracy and excellent customer experience<br>Communicate issues and concerns with manager and sales staff<br>Other special projects and duties as assigned<br><br>You must meet the following criteria to be considered for the Billing Clerk:<br>Associates Degree preferred and/or equivalent experience a plus<br>1-2 years Accounting/billing/bookkeeping or comparable experience a plus<br>2 + years customer service experience<br>Strong communication skills both verbal and written<br>Exceptional multi-tasking skills<br>Ability to problem solve independently<br>Strong organizational skills and attention to detail<br>Positive attitude and willingness to be a team player
Robert Half is partnering with a client in Dexter, MI to identify an HR Generalist for a fully onsite role on a temporary basis. This dynamic and fast-paced position offers an exciting opportunity to support the Human Resources team and make a significant impact on daily operations. Must have experience with benefits, including 401k, insurance, FSA etc. If you are detail-oriented, organized, and passionate about contributing to a positive workplace culture, this could be the ideal role for you! M- F 8am - 5pm and pay up to $28/hr depending on experience. ONLY those who qualify will be considered. <br><br>Key Responsibilities:<br><br>Assist with day-to-day HR operations, including employee file maintenance and compliance documentation.<br>Support the recruitment and onboarding process by scheduling interviews, conducting reference checks, and managing orientation logistics.<br>Serve as a point of contact for employee inquiries regarding HR policies and procedures while providing excellent internal customer service.<br>Maintain and organize employee records, ensuring confidentiality and compliance with local/state regulations.<br>Assist in payroll preparation, verifying timekeeping records, and addressing basic payroll-related questions.<br>Support HR projects, initiatives, and events, such as employee engagement programs and professional development activities.<br>Ensure compliance with all company, federal, and state policies related to Human Resources.<br>Qualifications:<br><br>High school diploma or equivalent; associate degree or higher in Human Resources, Business Administration, or related field is a plus.<br>Proven experience in an HR-related role, preferably as an HR Assistant, Coordinator, or similar position.<br>Exceptional organizational and multitasking skills with strong attention to detail.<br>Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with HRIS or payroll software is a plus.<br>Strong communication skills, both written and verbal.<br>Ability to maintain a high level of confidentiality in handling sensitive information.<br>A proactive and flexible attitude with the ability to adapt to changing priorities.
We are looking for a dedicated Systems Administrator to join our team in Livonia, Michigan. This Contract-to-permanent position offers an excellent opportunity to provide technical support and manage IT systems in a collaborative and fast-paced environment. The role requires a hands-on approach to resolving issues, maintaining systems, and delivering exceptional service to end users.<br><br>Responsibilities:<br>• Provide timely and effective technical support to end users across various client organizations.<br>• Manage user accounts within Microsoft Entra ID and on-premises Active Directory environments.<br>• Set up, maintain, and troubleshoot workstations, including performing wipes and rebuilds as needed.<br>• Configure and resolve issues related to printer connections and functionality.<br>• Assist remote users with connectivity and technical challenges, ensuring smooth operations.<br>• Implement and troubleshoot remote connectivity solutions using tools such as VMware and Microsoft Azure.<br>• Respond to incoming support calls and tickets, adhering to established service-level agreements (SLAs).<br>• Maintain thorough and accurate documentation of support activities in the ticketing system.<br>• Participate in on-call rotations to ensure consistent availability for urgent technical needs.
We are looking for a detail-oriented and highly organized Senior Receptionist to join our team in Perrysburg, Ohio. In this Contract-to-Permanent position, you will play a pivotal role in providing administrative support, managing schedules, and ensuring smooth day-to-day operations. This role is ideal for someone with strong proofreading skills and experience in administrative assistance.<br><br>Responsibilities:<br>• Greet visitors and handle incoming calls professionally, ensuring excellent customer service.<br>• Proofread documents and correspondence to maintain accuracy and consistency.<br>• Manage calendars, including scheduling meetings, appointments, and conference calls.<br>• Coordinate travel arrangements, including booking flights, accommodations, and transportation.<br>• Prepare and handle export and import documentation efficiently.<br>• Provide general administrative support, including filing, data entry, and maintaining records.<br>• Assist with organizing and facilitating conference calls and meetings.<br>• Serve as a central communication point for internal and external inquiries.<br>• Maintain the front desk area, ensuring it remains presentable and organized.<br>• Collaborate with team members to support ongoing projects and tasks.
<p>We are seeking a motivated and detail-oriented <strong>Legal Assistant</strong> to join our team. In this role, you will provide vital administrative and legal support, including managing correspondence, organizing case files, conducting legal research, scheduling meetings, and assisting with document preparation. Strong organizational skills, attention to detail, and proficiency with legal software are essential.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist with preparing, proofreading, and filing legal documents.</li><li>Manage case files and maintain accurate records.</li><li>Conduct legal research and compile information for attorneys.</li><li>Coordinate schedules, meetings, and client communications.</li><li>Support day-to-day administrative tasks, ensuring operations run smoothly.</li></ul><p><br></p>
<p>Our client is a prominent law firm seeking an experienced litigation associate to join the firm's dynamic team in Michigan. This role is ideal for a detail-oriented individual with a strong background in complex commercial litigation who is eager to contribute to high-stakes legal matters and collaborate on innovative case strategies. The position offers significant opportunities for career growth and mentorship from experienced attorneys.</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute litigation strategies to effectively manage complex commercial cases.</p><p>• Draft clear and persuasive pleadings, motions, and briefs to support clients' legal objectives.</p><p>• Conduct depositions and manage discovery processes to gather and analyze critical case evidence.</p><p>• Represent clients in courtroom proceedings, ensuring their interests are well-protected.</p><p>• Collaborate with senior attorneys to refine case strategies and provide expert legal counsel.</p><p>• Maintain strong communication with clients to address their needs and provide updates on case progress.</p><p>• Perform thorough legal research to support case preparation and strategy.</p><p>• Adhere to deadlines and manage multiple cases simultaneously in a fast-paced environment.</p><p>• Mentor entry-level attorneys and contribute to their development.</p><p>• Stay updated on relevant laws and regulations to ensure compliance and inform case strategies.</p>
<p>We are looking for an organized and personable Receptionist to join our team in Jackson, Michigan. As the first point of contact for visitors and callers, you will play a key role in maintaining smooth office operations while supporting safety and training initiatives. This is a Contract position, ideal for someone who thrives in a dynamic environment and enjoys working collaboratively.</p><p><br></p><p><strong>This role is 100% onsite, Monday-Friday 8:00AM-5:00PM EST</strong></p><p><br></p><p>Responsibilities:</p><p>• Manage incoming and outgoing mail, including sorting, organizing, and coordinating shipments.</p><p>• Professionally answer and route calls using a multi-line phone system.</p><p>• Welcome visitors and ensure their needs are promptly addressed.</p><p>• Assist with scheduling and coordinating safety-related doctor visits and maintaining compliance paperwork.</p><p>• Organize and facilitate employee safety training sessions and meetings.</p><p>• Conduct inspections of safety equipment such as first aid cabinets, eye wash stations, and fire extinguishers.</p><p>• Develop and distribute training materials to ensure employee compliance with company and industry standards.</p><p>• Collaborate with plant supervisors to create detailed job and machine instructions.</p><p>• Support the planning and execution of annual safety initiatives and events.</p><p>• Perform general clerical tasks to support office operations.</p>
