<p>We are looking for a reliable and dedicated Customer Service Representative with a strong background in high‑volume call center environments, front‑office support, and issue resolution. Known for delivering exceptional customer experiences, maintaining accuracy under pressure, and supporting streamlined operations.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Responding to 50–100+ customer inquiries daily via phone, email, and/or live chat</li><li>Troubleshooting service issues, processing requests, and resolving account concerns</li><li>Updating customer profiles and documenting interactions within CRM systems</li><li>Coordinating with internal departments to ensure timely resolutions</li><li>Providing product/service information and recommending solutions</li><li>Managing order changes, returns, and escalations with professionalism</li><li>Supporting administrative tasks such as filing, scanning, and reporting</li></ul><p><br></p>
<p>We are looking for a reliable and professional receptionist to support daily front desk operations and provide general assistance within the office. This role requires someone who is organized, personable, and able to handle a variety of routine administrative tasks.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet and assist visitors, clients, and employees in a courteous and professional manner</li><li>Answer, screen, and route incoming phone calls</li><li>Manage the front desk, maintain a clean and welcoming reception area</li><li>Handle incoming and outgoing mail, packages, and deliveries</li><li>Schedule appointments, meetings, and conference room reservations</li><li>Provide basic administrative support, including data entry, filing, scanning, and document preparation</li><li>Maintain office supplies and notify management when replenishment is needed</li><li>Assist with general inquiries and direct individuals to the appropriate department or staff member</li><li>Support various departments with administrative projects as needed</li></ul><p><br></p>
<p>Nick Corieri with Robert Half is currently seeking a Tax Accountant with 5 or more years of experience preparing and reviewing corporate, individual, partnership, and trust and estate income tax returns to join our growing tax practice. While a CPA or enrolled agent designation is preferred, it is not required. Candidates with industry or controller experience who are interested in transitioning into public accounting are encouraged to apply.</p><p><br></p><p>Responsibilities:</p><p>• Manage the preparation and review of complex individual and business income tax returns, including those with international components.</p><p>• Provide expertise and guidance on international tax matters such as provisions, treaties, and compliance issues.</p><p>• Conduct thorough research on intricate tax topics to ensure accurate and compliant solutions.</p><p>• Advise and support tax professionals across the firm with technical knowledge on international tax regulations.</p><p>• Build and maintain strong relationships with clients by delivering exceptional service and communication.</p><p>• Utilize creative problem-solving skills to address unique and challenging tax scenarios.</p><p>• Contribute to tax planning and consulting efforts, including projections and strategic advice.</p><p>• Work independently while managing multiple priorities and deadlines effectively.</p><p><br></p><p>For immediate consideration, please apply to this job posting and contact Nick Corieri from the Syracuse branch of Robert Half.</p>
