<p>We are looking for a Customer Service Representative to support daily front-counter operations in Syracuse, New York. The person in this role will provide in-person assistance, process customer information accurately, and help maintain an organized and efficient service experience.</p><p><br></p><p>Responsibilities:</p><p>• Welcome visitors professionally and provide clear direction </p><p>• Review forms and documents </p><p>• Enter customer information into computer systems while maintaining attention to detail.</p><p>• Maintain a courteous service environment while balancing speed, accuracy, and customer needs.</p>
<p>We are looking for a Customer Service Representative to support daily front-counter operations in Syracuse, New York. The person in this role will provide in-person assistance, process customer information accurately, and help maintain an organized and efficient service experience.</p><p><br></p><p>Responsibilities:</p><p>• Welcome visitors professionally and provide clear direction</p><p>• Review forms and documents</p><p>• Enter customer information into computer systems while maintaining attention to detail.</p><p>• Maintain a courteous service environment while balancing speed, accuracy, and customer needs.</p>
We are looking for a detail-oriented Receptionist to support daily front desk operations for a busy office in East Syracuse, New York. This contract position with potential for a permanent role is ideal for someone who enjoys creating a welcoming first impression, handling communications efficiently, and keeping administrative tasks organized. The role requires strong phone etiquette, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.<br><br>Responsibilities:<br>• Manage incoming calls through a multi-line phone system, direct inquiries to the appropriate contacts, and take accurate messages when needed.<br>• Welcome visitors at the front desk and provide courteous, attentive assistance to ensure a positive office experience.<br>• Receive, sort, and distribute incoming mail and deliveries in a timely and organized manner.<br>• Support day-to-day administrative activities such as maintaining front office organization, preparing basic documents, and assisting with general clerical tasks.<br>• Monitor the reception area to ensure it remains orderly, well-maintained, and ready for guests and staff.<br>• Coordinate with internal team members to relay information, route communications, and support smooth office operations.