<p>Robert Half Administrative & Customer Support division is seeking a detailed Customer Service Representative to join our client in Sparks, Nevada. This Contract to permanent role is ideal for someone who is detail oriented, thrives in a fast-paced environment, and enjoys providing exceptional service to customers. The position involves front office support, handling payments, and addressing customer concerns with tact and efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Greet customers and manage interactions</p><p>• Process and collect payments accurately and efficiently.</p><p>• Handle customer inquiries, including resolving complaints and providing solutions.</p><p>• Answer inbound and outbound calls promptly and professionally.</p><p>• Maintain detailed and accurate records through clerical and receptionist duties.</p><p>• Complete required paperwork with precision and attention to detail.</p><p>• Manage tasks in a calm and organized manner, even when dealing with challenging situations.</p><p><br></p><p>If interested please apply today, and for immediate consideration call us at 775-828-1353</p>
<p>We are looking for an Insurance Authorization Coordinator to join our team on a contract basis in Reno, Nevada. This role involves managing insurance authorizations and ensuring seamless coordination for medical services and devices. If you have strong organizational skills and experience in healthcare administration, this position offers an excellent opportunity to contribute your expertise.</p><p><br></p><p>Responsibilities:</p><p>• Process and obtain prior authorizations for medical services and medical devices.</p><p>• Verify patient insurance coverage and eligibility for prescribed treatments and equipment.</p><p>• Respond to inbound calls promptly, providing clear and thorough assistance to patients and providers.</p><p>• Schedule appointments and services in coordination with patients, ensuring accuracy and timeliness.</p><p>• Maintain detailed and accurate records of authorization requests and approvals.</p><p>• Collaborate with healthcare providers and insurance representatives to address any issues or delays in the authorization process.</p><p>• Ensure compliance with relevant healthcare regulations and insurance policies.</p><p>• Communicate effectively with patients to explain the authorization process and address their concerns.</p><p>• Support administrative tasks to streamline operations and improve efficiency.</p>
