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13 results for Help Desk Manager in Shoemakersville, PA

Customer Service Representative - Insurance
  • Manheim, PA
  • onsite
  • Permanent
  • 45000.00 - 60000.00 USD / Yearly
  • <p>We are looking for a dedicated Personal Lines Customer Service Representative to join our client in the Lancaster, Pennsylvania area. This role involves assisting clients with their insurance needs, ensuring efficient service, and maintaining compliance with agency and carrier policies. The ideal candidate will thrive in a collaborative environment and be committed to delivering exceptional customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Provide support to the service assistant by managing client tasks from the Personal Lines service inbox.</p><p>• Assist clients with filing auto and home insurance claims and address billing inquiries.</p><p>• Update payment plans and follow up on property inspections to ensure compliance with agency processes.</p><p>• Write and review policies for existing clients, adhering to underwriting guidelines and completing necessary checklists.</p><p>• Conduct policy reviews, identify opportunities for cross-selling or upselling, and work to retain existing client policies.</p><p>• Record customer interactions in the agency management system.</p><p>• Organize daily priorities using desk management standards and maintain a streamlined workflow.</p><p>• Collaborate with the Personal Lines Sales and Service teams to achieve shared goals and enhance customer satisfaction.</p><p>• Build positive relationships with carrier personnel to ensure smooth operations.</p>
  • 2025-12-18T23:24:06Z
Customer Service Representative
  • Bue Bell, PA
  • onsite
  • Temporary
  • 20.00 - 25.00 USD / Hourly
  • <p>We are looking for an experienced Customer Service Representative to join a team on a contract basis in Blue Bell, Pennsylvania. In this role, you will provide exceptional service to customers in the vehicle aftermarket sector, handling inquiries, processing orders, and resolving issues effectively. This position is ideal for someone who thrives in a dynamic team environment and has a passion for delivering outstanding customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries via phone and E-Mail, ensuring a detail-oriented and supportive approach.</p><p>• Process customer orders accurately using proprietary order management systems.</p><p>• Manage product returns and warranty claims in compliance with company policies.</p><p>• Address and resolve customer concerns, providing clear solutions and maintaining satisfaction.</p><p>• Collaborate with team members to ensure seamless communication and service delivery.</p><p>• Maintain detailed records of customer interactions, orders, and transactions for reporting purposes.</p><p>• Utilize call center software to track tickets and monitor customer service metrics.</p><p>• Stay informed about aftermarket vehicle parts and services to assist customers effectively.</p><p>• Participate in team meetings and contribute to process improvements.</p><p>• Adhere to all company policies and procedures, ensuring compliance with relevant regulations.</p>
  • 2025-12-11T20:08:36Z
Administrative Assistant
  • Bryn Mawr, PA
  • onsite
  • Permanent
  • 40000.00 - 50000.00 USD / Yearly
  • We are looking for a detail-oriented Administrative Assistant to support daily operations and ensure seamless workflow within our organization. This role is ideal for someone with healthcare experience who thrives in a fast-paced environment and can manage multiple tasks efficiently. Your contributions will play a vital role in maintaining organization and supporting business growth.<br><br>Responsibilities:<br>• Manage inbound and outbound calls with professionalism and efficiency.<br>• Coordinate schedules and appointments using calendar management tools.<br>• Perform data entry and maintain accurate records of administrative tasks.<br>• Handle email correspondence and respond promptly to inquiries.<br>• Assist with ordering office supplies and maintaining inventory.<br>• Provide receptionist support by greeting visitors and managing front desk duties.<br>• Scan and organize documents for easy access and record-keeping.<br>• Support business development efforts by preparing materials and coordinating meetings.<br>• Maintain basic office functions, ensuring a well-organized and productive environment.<br>• Collaborate with team members to streamline administrative processes.
  • 2025-12-02T16:54:14Z
Accounting Manager
  • Bethlehem, PA
  • onsite
  • Temporary
  • - USD / Hourly
  • <p><strong>Accounting Manager</strong></p><p><br></p><p>A client of ours is looking for an Accounting Manager for a contract role. As the Accounting Manager you will play a key role in overseeing financial activities, ensuring accurate and timely reporting, and consolidations. This includes overseeing day-to-day accounting operations, including accounts payable, accounts receivable, and general ledger.</p><p><br></p><p><strong>Responsibilities of Accounting Manager</strong></p><ul><li>Oversee all aspects of financial accounting and reporting for the manufacturing division.</li><li>Manage the costing process, including analyzing production costs, tracking inventory valuation, and identifying opportunities for cost optimization.</li><li>Utilize the EPICOR system to extract relevant financial data, generate reports, and streamline accounting processes.</li><li>Collaborate with cross-functional teams including operations, supply chain, and engineering to understand manufacturing processes and their financial implications.</li><li>Lead month-end close processes, ensuring accuracy and timeliness of financial statements.</li><li>Develop and maintain internal controls to safeguard company assets and ensure compliance with regulatory requirements.</li><li>Support budgeting and forecasting activities for manufacturing operations, providing valuable insights and analysis.</li><li>Actively participate in continuous improvement initiatives to enhance efficiency and effectiveness within the finance function and across the organization.</li></ul><p><br></p>
  • 2025-12-08T16:14:10Z
Customer Service Representative
  • Whitehall, PA
  • onsite
  • Contract / Temporary to Hire
  • 18.00 - 20.00 USD / Hourly
  • <p>Are you passionate about delivering outstanding customer experiences and looking for your next challenge? Robert Half is seeking an enthusiastic Customer Service Representative to join a reputable and local team. </p><p><br></p><p>Key Responsibilities:</p><ul><li>Respond to customer inquiries through multiple channels (phone, email, chat) with professionalism and empathy</li><li>Assist customers in resolving issues, answering questions, and delivering product or service information accurately</li><li>Maintain detailed and accurate customer records in our systems</li><li>Work collaboratively with other departments to resolve complex issues and ensure customer satisfaction</li><li>Use technology solutions to manage workflows and improve response times</li><li>Support company initiatives that focus on continuous improvement, efficiency, and customer experience</li></ul><p><br></p>
  • 2025-12-05T15:18:37Z
Sr. Financial Analyst
  • Cressona, PA
  • onsite
  • Permanent
  • 90000.00 - 125000.00 USD / Yearly
  • We are looking for an experienced Senior Financial Analyst to join our team in Cressona, Pennsylvania. In this role, you will support the Controller by overseeing key financial activities, including reporting, analysis, and operational insights. This position offers the opportunity to contribute to strategic decision-making while gaining exposure to financial planning and operational processes, paving the way for future leadership within the finance department.<br><br>Responsibilities:<br>• Manage monthly closing cycles to ensure accurate reflection of the plant's financial position, including profit and loss statements, capital base, and cash flow.<br>• Provide detailed financial analysis and guidance to line managers and the plant manager to support operational and strategic decisions.<br>• Lead planning, forecasting, and budgeting activities for the operation, ensuring alignment with company objectives.<br>• Monitor and enforce financial policies, practices, and procedures to maintain compliance and safeguard company assets.<br>• Collaborate with the Controller on preparing financial and manufacturing analysis for internal management and external stakeholders.<br>• Conduct variance analysis and maintain accurate inventory valuation, reconciling inventory accounts and analyzing inventory movements.<br>• Prepare and analyze monthly reports on actual performance versus budget, providing insights and recommendations.<br>• Support internal controls and audit processes to ensure compliance with financial management policies.<br>• Assist with capital expenditure tracking and provide financial data for capital appropriation requests.<br>• Perform ad hoc financial reporting and cost studies to address specific operational needs or stakeholder inquiries.
  • 2025-12-05T11:38:35Z
Accounting Office Manager
  • Royersford, PA
  • onsite
  • Permanent
  • 75000.00 - 90000.00 USD / Yearly
  • <p>Public Accounting Firm located in the Montgomery County area is looking to staff an Accounting Office Manager who can audit and review a high volume of tax returns while maintaining the day-to-day administrative operations. In this role, you will assist with accounting and administrative tasks in addition to: manage daily accounting activities, schedule office gatherings, oversee staff training, order office supplies, build and maintain strong customer relationships, ensure compliance with policies and procedures, and research industry development. This Accounting Office Manager must have proven knowledge of administrative practices, generally accepted accounting principles and human resources expertise</p><p><br></p><p>Major Responsibilities </p><p>·      Oversee the accounts payable/receivable process</p><p>·      Manage order entry transactions</p><p>·      Order office supplies</p><p>·      Reviewing/Auditing Tax Returns</p><p>·      Assist with administrative support</p><p>·      Data Management</p><p>·      Maintain internal file/record keeping system</p><p>·      Coordinate internal and external audits</p><p>·      Spreadsheet Maintenance</p><p>·      Draft email correspondence</p>
  • 2025-12-01T19:08:37Z
Office Manager
  • Jim Thorpe, PA
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 22.00 USD / Hourly
  • <p>Robert Half is seeking a talented Office Manager to oversee daily operations and support a thriving workplace for our client. This role is ideal for an organized, resourceful professional who combines strong leadership and communication skills with an eye for process improvement.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage daily office operations, including supply inventory, technology coordination, and facility maintenance.</li><li>Supervise administrative staff and delegate tasks to ensure a productive work environment.</li><li>Serve as a central point of contact for vendors, clients, and internal teams.</li><li>Oversee scheduling, meeting planning, and event coordination.</li><li>Implement and improve office policies and procedures while ensuring compliance with company standards.</li><li>Handle confidential information with professionalism and discretion.</li><li>Support the onboarding of new employees and assist with HR-related processes.</li></ul><p><br></p>
  • 2025-12-11T22:48:37Z
Director of Finance
  • Lansdale, PA
  • onsite
  • Permanent
  • 180000.00 - 220000.00 USD / Yearly
  • <p>Robert Half is looking for an experienced Director of Finance to lead financial operations. This Director of Finance role is pivotal in ensuring consistency in financial practices, overseeing regional finance teams, and aligning strategies with global financial policies. The ideal candidate will excel at driving business results, mentoring teams, and maintaining robust financial reporting standards.</p><p><br></p><p>Responsibilities:</p><ul><li>Lead and guide regional finance teams, driving growth and enhancing overall team performance.</li><li>Oversee the preparation of monthly corporate and management financial reports, ensuring they are completed accurately and on time.</li><li>Improve and refine the presentation of financial data to ensure it is clear, comprehensive, and easily understood by departmental management.</li><li>Manage the Financial Planning & Analysis (FP& A) function, providing key insights and strategic recommendations to leadership.</li><li>Lead the implementation of global finance initiatives across the region, ensuring smooth integration and compliance.</li><li>Spearhead the budgeting and planning processes to ensure they are in line with the organization’s objectives and priorities.</li><li>Oversee working capital management, optimizing receivables, payables, and inventory levels.</li><li>Ensure adherence to all statutory, fiscal, and corporate reporting requirements for both local and international operations.</li><li>Collaborate with external auditors to facilitate the timely and accurate completion of annual financial audits.</li></ul>
  • 2025-12-02T16:54:14Z
Part Time Administrative Assistant
  • Bethlehem, PA
  • onsite
  • Contract / Temporary to Hire
  • 18.00 - 20.00 USD / Hourly
  • <p>Ribert Half is seeking a motivated and detail-oriented Part-Time Administrative Assistant to join a local team. In this role, you will support day-to-day office operations and play a key part in maintaining a productive and organized work environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide general administrative support, including managing phone calls, emails, and scheduling appointments</li><li>Prepare and edit correspondence, reports, and other documents</li><li>Organize and maintain paper and electronic filing systems</li><li>Assist with data entry, records management, and document preparation</li><li>Coordinate meetings and events as needed</li><li>Support other office staff and complete additional clerical tasks as assigned</li></ul><p><br></p>
  • 2025-12-12T17:08:35Z
Buyer
  • Bethlehem, PA
  • onsite
  • Temporary
  • - USD / Hourly
  • <p><strong>Buyer </strong></p><p><br></p><p>We are looking for a skilled Buyer to join our team on a contract basis in Bethlehem, Pennsylvania. The ideal candidate will play a key role in managing commodities, supplier relationships, and contract execution while contributing as a valued member of the leadership team.</p><p><br></p><p><strong>Responsibilities of Buyer </strong></p><ul><li>Manage assigned commodities, ensuring cost-effectiveness, quality, and timely delivery</li><li>Develop and maintain relationships with suppliers to optimize performance and support production needs</li><li>Negotiate and manage contracts, including renewals and performance evaluations</li><li>Collaborate with cross-functional teams, including operations, engineering, and finance</li><li>Provide strategic input as part of the leadership team to support business objectives and continuous improvement initiatives</li><li>Monitor market trends and supply chain risks to develop sourcing strategies</li></ul><p><br></p>
  • 2025-12-01T14:53:42Z
Project Estimator
  • Bethlehem, PA
  • onsite
  • Permanent
  • 110000.00 - 120000.00 USD / Yearly
  • <p>We are looking for a dedicated Project Estimator to join our team in Bethlehem, Pennsylvania. In this role, you will be responsible for creating precise cost estimates that are integral to project planning and execution. Working closely with cross-functional teams, you will evaluate project scopes, materials, labor, and timelines to ensure efficient and profitable outcomes. This role will be part of the companies Fireproofing Division.</p><p><br></p><p>If you are already in contact with one of our Recruiting Managers, please reach out to them directly to discuss this opportunity. If not, for immediate consideration, please apply or call Warren Knight at 484-214-2624</p><p><br></p><p>Responsibilities:</p><p>• Develop comprehensive cost estimates based on project specifications, designs, and documentation.</p><p>• Analyze bid documents to identify risks, opportunities, and areas for potential cost optimization.</p><p>• Communicate with suppliers and subcontractors to gather and assess quotes for services and materials.</p><p>• Collaborate with project managers, engineers, and operations teams to validate assumptions and project scope.</p><p>• Update and maintain cost databases, historical records, and project metrics to enhance accuracy in future estimates.</p><p>• Assist in the preparation and submission of proposals and bids for new projects.</p><p>• Participate in post-bid reviews and meetings to ensure smooth transition from estimating to project execution.</p>
  • 2025-11-21T12:03:51Z
VP/Director of Finance
  • Bethlehem, PA
  • onsite
  • Permanent
  • 100000.00 - 130000.00 USD / Yearly
  • Drive the company’s financial planning.<br>• Perform risk management by analyzing the organization’s liabilities and investments.<br>• Decide on investment strategies by considering cash and liquidity risks.<br>• Control and evaluate the organization’s capital structure.<br>• Ensure cash flow is appropriate for the organization’s operations.<br>• Supervise all finance personnel (Accounts Receivable / Accounts Payable).<br>• Manage vendor relationships.<br>• Manage the surety relationship with bond carrier and serve as the interface between the surety and the bank.<br>• Manage the bank relationship – interface with bankers and company.<br>• Direct and oversee the team responsible for the annual financial audits. Interface with accountants and team.<br>• Direct and oversee annual preparation of annual financial statements and tax returns of the companies.<br>• Prepare reliable current and forecasting reports.<br>• Set up and oversee the company’s finance CRM system.<br>• Ensure compliance with the law and company’s accounting policies.
  • 2025-12-03T13:18:34Z