<p>We are looking for an experienced Manager of Workman's Compensation Insurance Services to oversee operations within the Member Services Department. This role is focused on delivering cost-effective and valuable programs to Fmembers while ensuring seamless customer service and operational excellence. The ideal candidate will bring expertise in benefits management and a commitment to maintaining strong relationships with internal and external stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Implement effective customer service strategies for all department programs, services, and benefits.</p><p>• Develop and maintain comprehensive knowledge of all departmental offerings, including programs, products, and services.</p><p>• Process applications and documentation for new claims or policy transfers, ensuring timely submissions.</p><p>• Manage new and transfer applications for Workers’ Compensation, submitting them to the New York State Insurance Fund for eligibility in Safety Group 486.</p><p>• Apply company policies and pricing strategies to tailor solutions that best meet client needs.</p><p>• Review and update client records within the computer system, ensuring accuracy and compliance with company guidelines.</p><p>• Process new policies, update databases, and forward necessary documentation to relevant agencies as required.</p><p>• Collaborate with the IT department to test and optimize database functionalities for smooth daily operations.</p><p>• Foster communication with other departments to support their responsibilities and enhance overall organizational efficiency.</p><p>• Build and maintain positive relationships with Farm Bureau leaders, participants, and representatives from affiliated organizations.</p>
