We are looking for a dedicated Customer Service Representative to join our team in Sacramento, California. In this role, you will provide exceptional support to customers by resolving inquiries and concerns with professionalism and efficiency. This is a long-term contract position that requires working on-site five days a week. Responsibilities: • Respond to customer inquiries by actively listening and asking detailed questions to address their concerns effectively. • Direct calls to the appropriate department and collaborate with internal teams to resolve customer issues. • Expand knowledge of company processes and transactions to enhance the quality of customer service provided. • Communicate any workflow or service-related issues to leadership promptly to ensure seamless operations. • Adhere to company standards, training guidelines, supervisory instructions, and applicable regulations while performing duties.

• Minimum of one year of experience in a call center environment. • Strong proficiency in customer service techniques, especially within a call center setting. • Ability to communicate effectively and professionally in both English and Spanish is highly desirable. • Familiarity with handling customer inquiries and resolving grievances. • High school diploma required; a college degree is a plus. • Demonstrated ability to work collaboratively with teams and departments. • Must be comfortable working on-site five days a week.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Sacramento, CA
onsite
Temporary
23.00 - 25.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Sacramento, California. In this role, you will provide exceptional support to customers by resolving inquiries and concerns with professionalism and efficiency. This is a long-term contract position that requires working on-site five days a week. Responsibilities: • Respond to customer inquiries by actively listening and asking detailed questions to address their concerns effectively. • Direct calls to the appropriate department and collaborate with internal teams to resolve customer issues. • Expand knowledge of company processes and transactions to enhance the quality of customer service provided. • Communicate any workflow or service-related issues to leadership promptly to ensure seamless operations. • Adhere to company standards, training guidelines, supervisory instructions, and applicable regulations while performing duties.
2025-09-02T22:34:06Z