<p>We are looking for an experienced and service-focused team member to join our team as a receptionist/admin assistant supporting onsite workplace operations in Richmond, Virginia. In this role, you will serve as a key point of contact for employees, guests, and vendors while helping create an organized, welcoming, and secure front-of-house environment. This position is best suited for someone who enjoys face-to-face interaction, can manage multiple requests throughout the day, and remains adaptable across varying weekday shifts.<strong> Please note that you must be available for both Shift A: Mon-Fri 7:30am-4:30pm OR Shift B: Mon-Fri 9:00am-6:00pm</strong></p><p><br></p><p>Responsibilities:</p><p>• Welcome employees, visitors, and vendors with a welcoming presence and provide clear guidance for lobby access, check-in procedures, and general site questions.</p><p>• Manage visitor registration and badge-related support while maintaining accurate records and following established building access and security practices.</p><p>• Perform routine walkthroughs of shared spaces to identify workplace issues, document observations, and report safety, maintenance, or service concerns as needed.</p><p>• Create and track service requests, follow up on open items, and escalate unresolved facility or operational matters to the appropriate teams.</p><p>• Assist with onsite meetings and small events by preparing rooms, coordinating catering logistics, and restoring spaces after use.</p><p>• Provide basic assistance with conference room technology and escalate audio-visual or connectivity issues when advanced support is required.</p><p>• Support workplace experience initiatives by offering site information, helping with tours, and responding promptly to guest and employee needs throughout the day.</p><p>• Remain visible in high-traffic areas, monitor lobby activity, and respond calmly and appropriately during urgent situations or building-related incidents.</p>