<p><strong>Marketing Automation Manager</strong></p><p><br></p><p> <strong>Position Summary</strong></p><p>The Marketing Automation Manager is responsible for developing, executing, and optimizing automated marketing campaigns that drive engagement, nurture leads, and support revenue goals. This role requires a balance of strategic thinking and hands-on technical expertise within marketing automation platforms such as HubSpot, Marketo, Pardot, or Eloqua. The ideal candidate will have a strong analytical mindset, a deep understanding of the buyer journey, and the ability to align automation initiatives with broader marketing and sales objectives.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Design, implement, and manage automated marketing workflows, email campaigns, and lead nurturing programs.</li><li>Maintain and optimize marketing automation platforms and ensure integration with CRM systems (e.g., Salesforce).</li><li>Develop audience segmentation strategies and personalize campaign content to maximize engagement and conversion.</li><li>Collaborate with content, digital, and sales teams to align campaigns with overall business goals.</li><li>Track and analyze campaign performance metrics (CTR, conversion rate, lead scoring, etc.) to inform continuous improvement.</li><li>Ensure data hygiene and compliance with data privacy laws (GDPR, CAN-SPAM, etc.).</li><li>Support lead management processes, including scoring, routing, and reporting.</li><li>Test and iterate on workflows, messaging, and timing to improve automation effectiveness.</li><li>Train team members and stakeholders on marketing automation best practices.</li></ul><p><br></p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Cary, North Carolina. In this Contract-to-Permanent position, you will play a pivotal role in ensuring customer satisfaction through effective communication and problem-solving. This role is ideal for individuals who thrive in fast-paced environments and are passionate about delivering exceptional service.<br><br>Responsibilities:<br>• Respond to inbound customer inquiries promptly and professionally, offering solutions and support.<br>• Process orders with precision and efficiency, ensuring accuracy in data entry.<br>• Handle both inbound and outbound calls to address customer needs and provide relevant information.<br>• Build strong relationships with customers through consultative communication and understanding their requirements.<br>• Collaborate with internal teams to resolve issues and improve overall customer experience.<br>• Maintain detailed and accurate records of customer interactions and transactions.<br>• Identify opportunities to upsell or cross-sell products and services based on customer needs.<br>• Meet or exceed performance metrics, including call response times and customer satisfaction ratings.<br>• Stay updated on company policies, product offerings, and industry trends to provide informed assistance.
<p>Robert Half is seeking a detail-oriented and client-focused <b>Bookkeeper </b>to join a well-established bookkeeping firm that offers a collaborative team and a low-stress work environment. This is an excellent <strong>temp-to-hire</strong> opportunity for someone who enjoys variety in their workday and thrives in a client-facing role.</p><p><br></p><p>The Bookkeeper will support multiple clients by managing daily accounting operations—including A/P, A/R, payroll, and month-end close—while maintaining a high level of accuracy and professionalism. This position requires strong communication skills and the ability to manage multiple priorities in a friendly, fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage daily <strong>accounts payable</strong>, <strong>accounts receivable/invoicing</strong>, and <strong>banking</strong> for multiple clients.</li><li>Ensure accurate and timely processing of daily financial transactions.</li><li>Post journal entries to balance sheet and income statement according to established routines.</li><li>Maintain and reconcile balance sheet accounts on a weekly and monthly basis.</li><li>Conduct daily posting and downloads for bank and credit card accounts.</li><li>Process client payroll with third-party vendors and reconcile quarterly payroll filings.</li><li>Utilize and monitor third-party fintech applications.</li><li>Prepare and file sales and use tax returns, as needed.</li><li>Lead and participate in client calls, delivering exceptional customer service.</li><li>Review and manage the month-end close process.</li><li>Support budgeting and forecasting activities.</li><li>Assist with occasional special projects and other assigned duties.</li></ul>
We are looking for an experienced Collections Specialist to join our team on a contract basis in Raleigh, North Carolina. In this role, you will be responsible for managing outstanding invoices and ensuring timely payments from clients. This position involves engaging in precise yet firm communication with clients to resolve overdue balances and maintain accurate records. This is a contract opportunity with an expected duration of 30-60 days.<br><br>Responsibilities:<br>• Review and manage a portfolio of outstanding invoices, ensuring timely collection of payments.<br>• Communicate with clients regarding overdue accounts, providing clear explanations and addressing any concerns.<br>• Utilize FieldEdge system to locate and send necessary invoice documentation to clients.<br>• Follow up with clients to confirm receipt of invoices and secure payment commitments.<br>• Handle challenging conversations with persistence to negotiate payment arrangements.<br>• Maintain accurate records of collection activities and update the system with relevant information.<br>• Collaborate with internal teams to draft and deliver correspondence to clients regarding past-due accounts.<br>• Leverage Microsoft Excel to analyze and track billing and collection data.<br>• Adhere to company policies and procedures while ensuring compliance with collection regulations.
