<p>We are looking for a skilled Customer Service Representative to join our team on a long-term contract basis in Raleigh, NC. This role focuses on delivering exceptional customer support, addressing inquiries, and resolving concerns in accordance with consumer laws and company policies. The position requires strong communication and organizational abilities, along with a proactive approach to enhancing customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional support to customers by addressing inquiries related to sales, promotions, installations, and communications.</p><p>• Resolve customer complaints and claims efficiently while ensuring compliance with consumer laws and company policies.</p><p>• Develop and implement initiatives to proactively educate and inform customers about services and products.</p><p>• Contribute to improvement plans based on feedback from customer surveys and satisfaction metrics.</p><p>• Follow established procedures and guidelines to ensure seamless decision-making and task execution.</p><p>• Collaborate with internal teams to refine processes and enhance customer service strategies.</p><p>• Maintain and apply a solid understanding of work routines and technical procedures within the discipline.</p><p>• Assist with the administration of claims and coordination with suppliers when necessary.</p><p>• Promote sales initiatives and ensure customers are aware of current promotions.</p><p>• Utilize tools such as Adobe Flex and NIS to optimize customer service workflows.</p>
<p>We are seeking a highly skilled <strong>Senior Accountant</strong> to join our growing construction team in an <strong>onsite, contract-to-hire</strong> role. This position is ideal for a detail-oriented professional with strong <strong>job cost accounting experience</strong> and a passion for financial accuracy. The Senior Accountant will manage core accounting functions, support operational leaders, and ensure financial integrity across projects. This role offers <strong>opportunities for advancement</strong> within a dynamic and expanding organization.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage Accounts Payable payment runs to ensure timely vendor payments while maintaining optimal cash flow.</li><li>Calculate and file monthly sales tax returns for multiple states; resolve related issues promptly.</li><li>Lead and monitor the month-end close process, ensuring timely completion of all accounting procedures.</li><li>Prepare and review General Ledger entries; approve team member entries for accuracy.</li><li>Communicate monthly financial results to the Controller and departmental leaders.</li><li>Prepare variance analysis and notes to financial statements for budget and trend irregularities.</li><li>Complete monthly balance sheet reconciliations with supporting documentation.</li><li>Assist with fixed asset schedules and perform audits to maintain accurate listings.</li><li>Perform job costing analysis and maintain accurate job cost records to support project profitability and reporting.</li><li>Assist with inventory accounting, including cycle counts and year-end audits.</li><li>Manage credit card and expense reporting programs.</li></ul>
We are looking for a Customer Service Representative to join our team in Durham, North Carolina. This is a contract position that requires strong organizational skills and a keen eye for accuracy. The role involves both document review and customer interactions, with opportunities to grow into more advanced responsibilities over time.<br><br>Responsibilities:<br>• Review and index documents to ensure proper organization and accuracy.<br>• Conduct initial checks to verify details, ensuring all necessary information is present.<br>• Identify missing information and communicate with customers to obtain required details.<br>• Assist customers in completing claims and ensure the documents are ready for processing.<br>• Collaborate with senior team members to transition completed work for further review.<br>• Handle data entry tasks efficiently and maintain accurate records.<br>• Respond to inbound and outbound calls, providing timely and attentive assistance.<br>• Manage email correspondence to address inquiries and follow up on missing information.<br>• Utilize Microsoft Excel and Word for tracking and documentation purposes.<br>• Schedule appointments and maintain organized records of customer interactions.
We are looking for a dedicated Customer Service Representative to join our team in Wilson, North Carolina. In this Contract position, you will play a crucial role in delivering exceptional service to customers by addressing their inquiries and resolving issues efficiently. This opportunity is ideal for individuals with strong communication skills and a commitment to providing outstanding support.<br><br>Responsibilities:<br>• Respond promptly to inbound customer inquiries via phone, ensuring accurate and helpful information is provided.<br>• Process orders and maintain accurate data entry to ensure seamless service delivery.<br>• Handle both inbound and outbound calls effectively while addressing customer concerns.<br>• Assist customers with bank deposit-related queries, ensuring proper documentation and resolution.<br>• Collaborate with team members to meet service goals and maintain customer satisfaction.<br>• Follow established protocols to resolve issues and escalate complex cases when necessary.<br>• Demonstrate excellent problem-solving skills to address customer concerns in a timely manner.<br>• Maintain a positive and attentive demeanor during all customer interactions.<br>• Provide detailed updates to customers regarding the status of their requests or orders.<br>• Ensure compliance with company policies and procedures while delivering top-notch service.
<p>Are you a seasoned tax professional seeking an opportunity to thrive in a <strong>corporate environment</strong>? [Company Name], a dynamic and growing organization, is hiring for a <strong>Senior Tax Accountant</strong> position! This is your chance to make an impact at a company that values innovation, collaboration, and your financial expertise.</p><p><strong>About the Role</strong></p><p>As a Senior Tax Accountant, you will play a pivotal role in ensuring compliance with tax regulations while delivering strategic insights to optimize business operations. This corporate accounting role is a fantastic opportunity for an experienced CPA to advance their career and contribute to our overall success.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and review corporate tax filings, including federal, state, and local tax returns.</li><li>Identify and execute tax planning strategies to minimize liabilities and maximize compliance.</li><li>Monitor changes in tax laws and collaborate with leadership to implement updates effectively.</li><li>Conduct tax research and communicate actionable insights to key stakeholders.</li><li>Partner with internal finance teams to ensure seamless integration of tax strategies across business operations.</li><li>Support audits and respond to inquiries from tax authorities in a timely and professional manner.</li></ul><p><strong>Qualifications:</strong></p><ul><li><strong>Certified Public Accountant (CPA)</strong> designation <strong>is required</strong>.</li><li><strong>Minimum 5 years of experience</strong> in tax accounting within a corporate environment.</li><li>In-depth knowledge of federal, state, and local tax regulations.</li><li>Strong analytical skills and attention to detail.</li><li>Exceptional communication and ability to work collaboratively with cross-functional teams.</li><li>Experience using corporate tax software is a plus.</li></ul><p>For immediate consideration please apply or call at 919-787-8226.</p><p><br></p><p><br></p>
We are looking for an experienced Associate Director, CRM to join our team in Raleigh, North Carolina, and lead strategic and operational initiatives within the pharmaceutical industry. This role involves overseeing CRM systems and processes, enhancing analytics capabilities, and driving digital transformation efforts. The ideal candidate will have a background in stakeholder collaboration, leadership, and CRM optimization, along with a strong focus on data-driven decision-making.<br><br>Responsibilities:<br>• Direct CRM strategy and operations, including managing two direct reports to ensure effective system use.<br>• Evaluate the current CRM platform and lead efforts for potential migration to new systems, aligning with global objectives.<br>• Develop and implement digital transformation initiatives, such as journey mapping, roadmap creation, and CRM optimization.<br>• Improve analytics, dashboards, and reporting functionalities for over 300 users within sales and medical teams.<br>• Collaborate with Commercial Analytics to translate CRM data into actionable insights and enhance Salesforce reporting.<br>• Manage vendor relationships and coordinate with global teams to ensure CRM system efficiency and alignment.<br>• Provide training and support to increase CRM adoption and streamline workflows across various departments.<br>• Balance hands-on tasks, such as creating reports and dashboards, with strategic planning and leadership responsibilities.
