We are looking for a dedicated Test Center Administrator to join our team in Pittsburgh, Pennsylvania. This long-term contract position offers the opportunity to work in a detail-oriented environment, ensuring the smooth operation of testing procedures and fostering a secure and welcoming atmosphere for candidates. The role requires flexibility in scheduling, including availability for weekends and occasional evening shifts.<br><br>Responsibilities:<br>• Welcome examinees upon arrival, verify their identification, and ensure compliance with security protocols.<br>• Conduct security checks using specialized tools such as wands and maintain a secure environment throughout the test center.<br>• Monitor candidates during their exams to ensure adherence to company guidelines and report any irregularities promptly.<br>• Maintain and safeguard testing materials, ensuring their security at all times.<br>• Address candidate concerns with urgency and a commitment to providing a fair and comfortable testing experience.<br>• Prepare detailed reports on any occurrences outside company policies and procedures.<br>• Represent the company’s values and mission while maintaining a detail-oriented approach.<br>• Utilize digital tools to scan and record candidate fingerprint identification, when applicable.<br>• Assist with the maintenance and setup of computers and equipment in the test center, adhering to safety protocols.<br>• Adapt to flexible scheduling based on operational needs and ensure readiness to work varied shifts.
<p>Join a mission-driven local non-profit organization as an IT & Desktop Support Specialist. In this contract role, you will play a critical part in maintaining and optimizing the organization’s technology infrastructure, supporting day-to-day operations, and ensuring seamless end-user experiences. This is an excellent opportunity for IT professionals passionate about community impact and hands-on technology work across servers, networking, security systems, and desktop support.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Deploy, configure, and maintain servers and infrastructure equipment.</li><li>Manage networking tasks, including IP addressing, subnetting, and cabling for new/existing setups.</li><li>Install, configure, and troubleshoot Microsoft Windows on desktops and laptops.</li><li>Address and resolve end user technical issues (hardware, software, connectivity).</li><li>Install, configure, and troubleshoot printers and multi-function devices.</li><li>Support video surveillance camera systems and door access control systems.</li><li>Provide troubleshooting and support for O365 productivity products (e.g., Outlook, Teams, SharePoint).</li><li>Deliver IT and desktop support services, including break/fix tasks and ticket handling through a help desk system.</li><li>Image and deploy PCs for staff and volunteers.</li></ul><p><br></p>
