<p>What you'll do:</p><p>As a Product Manager you'll manage the complete lifecycle of the assigned suite of banking products within the Bank's commercial product portfolio. You'll assist with developing and executing the Bank's Product strategy and roadmap in conjunction with business partners., as well as provide hands-on, product-level leadership needed to realize concepts and potential key innovations into tangible, profitable products that are aligned with the Bank's objectives. You'll lead a team of Product Analysts to perform or coordinate the work from product concept and business case analysis to technical development and introduction all the way through to ongoing maintenance and improvement. As a Senior Product Manager, you'll also complete market research to monitor trends, develop reports for key stakeholders and recommendations on product suite and pricing strategy, in order to deliver a healthy profit margin and revenue growth.</p><p><br></p><p>Partner with the Product Management leadership to execute the Bank's strategic plan, with specific focus on leading efforts to develop and operate profitable banking products. Meet product development objectives, manage product health, and responsiveness to market dynamics.</p><p>Support the product lifecycle process and executing their work within the department's standards on deliverables for business case development, business requirement gathering, product design, implementation, and maintenance. Lead the research, analysis, design, development, pricing, and implementation of new products, and modification and enhancements to existing products.</p><p>Ensure the product suite's success in managing product health and effectiveness, pro-actively addresses obstacles to product development, product adoption, deteriorating product performance, competitive analysis, and complications in service delivery. Assist management in identifying, assessing and implementing risk control procedures for assigned products and channels.</p><p>Foster strong, healthy working relationships with senior leaders in partner departments (including Lending, Credit Administration, Risk Management/Compliance, IT and other internal support departments, and third-party services), as well as facilitate team's contribution to and compliance with technical processes and requirements, risk mitigation, efficiency, and customer service.</p><p>Lead and develop a team; responsible for hiring, coaching, performance management, training and development.</p><p><br></p>
<p>Product Manager — Digital Banking & FinTech Platform</p><p><br></p><p><strong>About Us</strong></p><p> We’re a dynamic financial-services organization committed to delivering modern, secure, and seamless digital banking and payments solutions. Our technology-first approach supports clients across sectors — from small businesses to large corporations — enabling flexible banking, real-time payments, and integrated financial services.</p><p><br></p><p><strong>The Role</strong></p><p> As Product Manager for Digital Banking & FinTech, you will lead the roadmap, design, and delivery of next-generation banking products and services. You’ll work cross-functionally with engineering, security, compliance, operations, and business stakeholders to define features, prioritize work, and ensure high-quality launches. Your focus will be on delivering secure, scalable, and user-friendly products that support digital banking, payment processing, and blockchain-based or API-driven services.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Define and own the product roadmap for digital banking and payment solutions (online account management, onboarding, digital disbursements, payment rails, APIs, etc.).</li><li>Work with engineering and architecture teams building services on a modern tech stack — including cloud infrastructure, front-end, back-end, APIs, and data analytics/BI tools.</li><li>Prioritize features based on business value, customer needs, regulatory requirements, and technical constraints.</li><li>Collaborate with cybersecurity and compliance to ensure products meet regulatory, privacy, and security standards (identity/access management, data protection, etc.).</li><li>Liaise with external vendors/partners and internal stakeholders to define integration requirements, vendor selection, and vendor-management processes.</li><li>Translate business requirements into detailed user stories, acceptance criteria, and functional specifications.</li><li>Own product lifecycle — from requirements gathering through design, MVP development, testing, launch, and iteration.</li><li>Use data analytics / BI tools to track product usage, performance metrics, and customer behavior — drive data-driven improvements.</li><li>Act as liaison between business units, operations, engineering, and compliance teams to facilitate smooth delivery and rollout.</li></ul><p><br></p>
<p><strong>Overview</strong></p><p>We are seeking a highly experienced Principal Engineer to architect, develop, and enhance customer identity and access management (CIAM) capabilities across our digital platforms. This individual will serve as a technical expert responsible for building secure, scalable authentication and authorization services that support millions of customer interactions.</p><p>You will work closely with cybersecurity, software engineering, cloud, compliance, and product teams to design identity solutions that strengthen security, streamline access, and deliver an exceptional digital experience. This is a hands-on engineering role with significant influence over CIAM strategy, platform evolution, and engineering best practices.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Architecture and Engineering Leadership</strong></p><ul><li>Design, build, and maintain CIAM services including authentication flows, MFA, single sign-on, identity federation, user directories, and secure session management.</li><li>Develop and optimize CIAM integrations across mobile apps, web applications, APIs, and cloud-native services.</li><li>Lead the technical architecture for identity platforms such as ForgeRock, Okta, Ping Identity, Auth0, Azure AD B2C, or custom-built identity services.</li><li>Create high-scale, high-availability authentication components using modern engineering practices and zero-trust design principles.</li></ul><p><strong>Secure Development and Implementation</strong></p><ul><li>Implement customer identity workflows following standards like OAuth2, OpenID Connect, SAML, JWT, SCIM, and FIDO-based authentication.</li><li>Build secure APIs and backend microservices supporting identity lifecycle, risk scoring, authorization policies, and fraud prevention controls.</li><li>Ensure CIAM solutions meet strict security, data protection, and regulatory requirements (NIST 800-63, PCI, FFIEC, SOX, internal cybersecurity frameworks).</li></ul><p><strong>Platform Optimization and Engineering Excellence</strong></p><ul><li>Conduct deep technical analysis on system performance, authentication telemetry, failure modes, fraud patterns, and user behavior to inform product and security enhancements.</li><li>Own CIAM release engineering, code quality, and CI/CD automation for identity services.</li><li>Troubleshoot and perform root-cause analysis for complex identity and authentication issues affecting customers or integrated applications.</li><li>Recommend new technologies, patterns, or architectural improvements to evolve CIAM capabilities.</li></ul><p><strong>Cross-Functional Technical Leadership</strong></p><ul><li>Collaborate with cybersecurity, cloud engineering, DevSecOps, fraud, compliance, and digital product teams to ensure secure and seamless identity experiences.</li><li>Provide engineering guidance during vendor evaluations, third-party integrations, and identity modernization initiatives.</li><li>Mentor engineers, analysts, and technical stakeholders to upskill the organization’s identity engineering capabilities.</li></ul>
