<p>Robert Half's client in Mesa, Arizona is seeking a Tier 1 IT Specialist. This is a contract to hire, onsite (Mesa) job opportunity. In this role, you will be a critical member of a complex IT organization responsible for deploying, maintaining, and optimizing critical IT platforms and systems. You will be challenged to think creatively and solve complex software and networking integration problems. You will work cross functionally with production experts, software engineers, and machining specialists to develop novel solutions working toward fully automated factories.</p><p><strong>What You’ll Do</strong></p><ul><li>Maintain and troubleshoot our fleet of physical endpoints for workers in our factories, remote offices, and devices embedded inside machining equipment</li><li>Be the first line of defense providing help desk support for employees</li><li>Implement and administer a mixed operating system environment</li><li>Work closely with Information Security and DevOps to ensure optimal IT systems and platforms to support ongoing organization growth</li><li>Collaborate with technical teams and leaders to implement IT practices and standards</li><li>Document configurations, and procedures, and maintain an up-to-date inventory of network devices and software at Hadrian factories</li><li>Implement and administer business and collaboration platforms such as Microsoft 365, Confluence, Jira, engineering software, etc.</li><li>Get to build alongside an incredible team of software engineers, mechanical engineers, operators, and the best machinists/CAM programmers in the world</li></ul><p><br></p>
Key Competencies<br>• Building Collaborative Relationships<br>• Innovation / Creativity <br>• Adaptability<br>• Developing Self & Others<br><br>Principal Accountabilities & Deliverables<br>• Handling paperwork, maintaining employee records, and ensuring data accuracy in HR systems. This can involve tasks like data entry, manual adjustments, electronic files organization, tracking new hire paperwork with branches i.e. background checks, drug screens, physicals, I-9s, safety training acknowledgements, etc. as appropriate for the branch positions, training module deployments and compiling reports<br>• Assisting with the recruitment process by posting job openings, screening resumes, scheduling interviews, and conducting background checks. Communicate with branches on potential issues in the pre-employment process.<br>• Setting up new hires within the system and providing information to respective branches. May prepare new hire paperwork within HRIS (Human Resources Information Systems) in partnership with HR Administrator or HR Manager<br>• Supporting employees with entry level benefits-related inquiries, assisting with benefit enrollments, administration, communication and billing in partnership with Benefits Administrator<br>• Assist with performance management procedures and support efforts to enhance employee engagement. Manage the new hire boxes and service award process and work with respective branches and corporate marketing team with any changes to products <br>• Assisting with compliance audits, maintaining documentation, and ensuring policies are up to date in partnership with the Corporate HR Team. Assist with correspondence and branch/carrier communication with all follow-ups on worker’s compensation claims<br>• Entering and updating employee data in HRIS and generating reports as needed. Enter information and generate reports from KPA on safety audits or other items needed<br>• Assisting with planning and organizing annual HR events, monthly meetings, and activities. <br>• Serve as back up to front desk as needed<br>• Perform other work-related duties as assigned by your supervisor and be flexible and adaptable to changes that will occur during employment<br>Knowledge, Skills, & Abilities<br>Education / Experience and Skills<br>• Associate’s degree in human resources, business administration or equivalent experience.<br>• 2-3 years’ experience in an administrative or HR-related role<br>• Knowledge of federal and state employment law, employee relations and corporate policies and procedures. <br>• High level of confidentiality with sensitive information and professionalism.<br>• Ability to model Capital values and to provide innovative solutions.<br>• Ability to drive and be accountable with results in a fast-paced environment<br>• Ability to anticipate, analyze and prioritize.<br>• Ability to present ideas in a clear and compelling manner, both verbally and in written format with employees, candidates, and team members<br>• Attention to detail is necessary for maintaining accurate records and handling sensitive information<br>• Strong listening skills<br>• Demonstrated proficiency in MS Office products (Word, Excel, and PowerPoint).<br>• Demonstrated proficiency in HRIS systems or other.<br>• Must be able to travel occasionally.
