We are looking for a skilled IT Service Desk Analyst - Tier II to join our team in West Valley City, Utah. In this Contract-to-Permanent role, you will provide comprehensive support for end users, troubleshoot technical issues, and contribute to IT projects that enhance system functionality and efficiency. This position is ideal for someone with a strong technical background who thrives in a collaborative, fast-paced environment.<br><br>Responsibilities:<br>• Deliver second-tier technical support to internal users, resolving issues related to hardware, software, and network connectivity.<br>• Administer and troubleshoot Active Directory and Azure Active Directory environments, ensuring optimal performance.<br>• Manage and track all support requests through a ticketing system, prioritizing and escalating critical issues as needed.<br>• Configure and maintain Windows operating systems, ensuring proper settings and functionality.<br>• Provide support for mobile devices, including Android, iOS, and Windows Mobile, ensuring seamless connectivity and configuration.<br>• Collaborate with IT teams to document processes, configurations, and functional requirements for system improvements.<br>• Assist in implementing IT projects and strategic initiatives, contributing technical expertise and practical solutions.<br>• Perform hardware troubleshooting and imaging of devices, ensuring proper setup and deployment.<br>• Apply basic networking principles, including TCP/IP protocol suite, to resolve connectivity issues.<br>• Communicate effectively with team members and stakeholders to ensure timely resolution of technical challenges.
We are looking for a highly skilled Data Engineer to oversee critical database migration projects for enterprise-level systems. In this long-term contract position, you will play a pivotal role in transitioning on-premises DB2 databases to upgraded infrastructure while ensuring system reliability and performance. This role is based in Salt Lake City, Utah, and offers an excellent opportunity to showcase your expertise in DB2 administration and database optimization.<br><br>Responsibilities:<br>• Lead the migration of DB2 11.5 databases to upgraded infrastructure, ensuring seamless transitions and minimal disruption.<br>• Assess and recommend hardware, licensing, and configuration requirements to meet technical and business needs.<br>• Collaborate with internal IT teams to install and validate new equipment, ensuring proper setup and functionality.<br>• Optimize database performance and reliability throughout the migration process.<br>• Provide architectural guidance and design solutions for enhanced database infrastructure.<br>• Document all migration processes and share knowledge with internal teams to ensure long-term system support.<br>• Work closely with stakeholders to align technical solutions with business objectives.<br>• Troubleshoot and resolve complex database issues to maintain system stability.<br>• Offer strategic insights for future database upgrades and enhancements.<br>• Ensure compliance with best practices and industry standards during all phases of the migration.
We are looking for a highly skilled ERP Integration Manager to join our team on a long-term contract basis in Salt Lake City, Utah. This role offers an exciting opportunity to contribute to complex data migration and integration projects within the real estate and property management industry. If you have a strong background in data engineering and ERP systems, particularly Yardi software, we encourage you to apply.<br><br>Responsibilities:<br>• Lead the migration of financial data from QuickBooks Desktop to Yardi software, ensuring accuracy and completeness.<br>• Consolidate and integrate data from multiple accounts and entities spanning over 30 years into a unified system.<br>• Utilize ODBC drivers to facilitate seamless data migration processes.<br>• Implement and manage Yardi modules such as CommercialCafe Tenant Portal, Construction Manager, Fixed Assets Manager, Forecast Manager, and PAYscan Transactions.<br>• Provide training and remote implementation support for Yardi Voyager8 SaaS modules.<br>• Oversee payment processing and payable transaction management within the Yardi platform.<br>• Coordinate with stakeholders to ensure successful system integration and data validation.<br>• Develop and maintain documentation for all migration and implementation processes.<br>• Troubleshoot and resolve issues related to data migration and ERP system functionality.<br>• Collaborate with cross-functional teams to align ERP integration with business objectives.
We are looking for an experienced Director of IT Product & Business Analysis to act as the strategic link between technology and business operations. In this role, you will ensure seamless communication and collaboration within the organization, aligning technology initiatives with business goals. This position offers the opportunity to drive innovation, enhance processes, and foster meaningful partnerships across teams.<br><br>Responsibilities:<br>• Lead technology-business alignment efforts across the Americas, overseeing strategy and operations in multiple regions.<br>• Advocate for business stakeholders, ensuring their feedback and ideas are integrated into technology plans and initiatives.<br>• Represent the technology department in discussions with business leaders, external partners, and suppliers.<br>• Analyze regional business needs, from strategic priorities to operational requirements, and communicate them effectively to the technology team.<br>• Drive continuous improvement by leveraging technology to enhance business processes and the overall user experience.<br>• Facilitate planning and governance processes, ensuring active participation and awareness among business stakeholders.<br>• Oversee service transitions to operations, including activities like testing, service negotiations, and change management.<br>• Promote innovation and creativity within the organization, building trust and shared ownership across teams.
