<p>About the Role</p><p>We are seeking detail-oriented, customer-focused Associate Operations Coordinators to join our team in Oklahoma City. In this role, you’ll be responsible for executing essential operational tasks to ensure smooth shipment coordination and top-tier customer satisfaction. This is an excellent opportunity for individuals with customer service experience who are eager to grow in a fast-paced logistics environment.</p><p>Key Responsibilities</p><ul><li>Execute shipment coordination tasks, including creating orders, activating shipments, building and assigning loads, scheduling appointments, tracking and tracing shipments, entering events, and invoicing.</li><li>Monitor task boards and email accounts to promptly respond to customer and carrier requests.</li><li>Document events in accordance with standard operating procedures (SOPs) and escalate issues when required.</li><li>Validate and maintain the accuracy of load data in systems according to company and customer standards.</li><li>Follow through on customer and carrier requests to ensure resolution and satisfaction.</li><li>Collaborate with team members to meet operational and quality standards.</li><li>Perform additional duties as assigned, in alignment with team and country-specific requirements.</li></ul>

<p>Qualifications</p><p>Required:</p><ul><li>High school diploma or GED.</li><li>Previous customer service experience.</li><li>Ability to work evenings and/or weekends.</li></ul><p><br></p><p>Preferred:</p><ul><li>Bachelor’s degree from an accredited college or university.</li><li>Basic proficiency in Microsoft Office Suite.</li><li>Customer service experience in a call center or logistics environment.</li><li>Strong communication, prioritization, and time management skills.</li><li>Proven attention to detail and accuracy.</li><li>Commitment to a diverse and inclusive workplace.</li></ul><p><br></p><p>Location: Oklahoma City, OK (Onsite for training and 1 day/month thereafter)</p><p>Schedule: Evening shift, 4:00 PM – 12:00 AM, including weekends (Training: Mon–Fri, 4:00 PM – 12:00 AM for first 3 weeks)</p><p><br></p>

<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>