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2 results for Help Desk Analyst Ii in Odessa, FL

Application Support Analyst
  • Saint Petersburg, FL
  • onsite
  • Permanent
  • 50000 - 70000 USD / Yearly
  • <p>A public-sector organization is seeking an Application Support Analyst to provide day‑to‑day operational support for internal application systems and end‑user technology. This role focuses on maintaining desktop environments, administering third‑party software, supporting business applications, and ensuring reliable operation of computer hardware, peripherals, and operating systems. The position requires a self‑motivated professional who can work independently, manage multiple tasks, and coordinate with external vendors when needed.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Support and maintain a Microsoft‑based desktop environment, including installation, configuration, and troubleshooting of computers, printers, and related peripherals.</li><li>Administer and support vendor‑provided application systems used across the organization.</li><li>Perform operating system installation, configuration, updates, and issue resolution.</li><li>Assist with job scheduling, documentation, and routine operational tasks for application software.</li><li>Provide end‑user support, training, and guidance to ensure effective use of technology resources.</li><li>Install and maintain digital display equipment as needed.</li><li>Utilize scripting tools such as PowerShell to automate tasks and improve efficiency.</li><li>Serve as a liaison between internal teams and external vendors to resolve technical issues.</li><li>Maintain accurate records of work activities using established ticketing and change‑management processes.</li><li>Support organizational needs during emergency situations as part of an emergency‑critical role.</li></ul><p><br></p>
  • 2026-03-12T00:00:00Z
MS Excel Mid Level Data Analyst
  • Tampa, FL
  • onsite
  • Permanent
  • 50000 - 65000 USD / Yearly
  • We are looking for a detail-oriented Data Analyst with expertise in Microsoft Excel to join our team in Tampa, Florida. In this role, you will work with raw data, transforming it into meaningful insights and actionable reports to support organizational initiatives. The ideal candidate thrives in analyzing complex datasets and has a strong understanding of data integrity, visualization, and reporting standards.<br><br>Responsibilities:<br>• Organize, analyze, and interpret raw data using advanced Excel functionalities, including formulas, macros, and pivot tables.<br>• Consolidate and integrate data from multiple sources to build cohesive reports and dashboards.<br>• Create and deliver detailed presentations and reports tailored to various stakeholders, including executives and board members.<br>• Ensure data accuracy and consistency through regular audits and quality checks.<br>• Collaborate with team members to enhance data collection processes and implement best practices.<br>• Develop and maintain centralized data repositories for streamlined reporting.<br>• Identify trends and patterns in data to provide actionable insights for organizational improvement.<br>• Train staff on data management tools and techniques to promote consistent and efficient data handling.<br>• Monitor performance indicators to detect discrepancies and recommend corrective actions.<br>• Implement protocols to guarantee data security and compliance with organizational standards.
  • 2026-03-02T00:00:00Z