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2 results for Network Administrator in Norcross, GA
- Atlanta, GA
- onsite
- Permanent / Full Time
- 65000 - 85000 USD / Yearly
- <p>Robert Half is working with a client seeking a Network Engineer.</p><ul><li>Assist in the deployment of Connected Communities (Smart Home) program, which may include smart locks, access control, video intercoms, community-wide managed networks, package lockers, and more</li><li>Drive adoption and engagement in partnership with onsite teams, operations, marketing, engineering, and asset services in an effort to drive leasing activity</li><li>Monitor system health, user provisioning, and platform documentation as security patches and firmware upgrades roll out; Coordinate test plan and corrective actions</li><li>Troubleshoot hardware, software, and connectivity issues; Coordinate service tickets and escalations with vendors; Manage incidents through resolution</li><li>Maintain telecom inventory for Commercial and Residential; Assist in processing monthly recurring billing; Investigate any billing discrepancies and disputes</li><li>Assist with any acquisition / disposition activities for assets on Commercial and Residential; Includes inventory assessment, equipment recovery, account transfers, and service disconnects</li></ul><p><br></p>
- 2026-11-06T00:00:00Z
- Atlanta, GA
- onsite
- Temporary / Contract
- 65 - 70 USD / Hourly
- <p><strong>Overview</strong></p><p>We are seeking an experienced <strong>Synergy ECM Administrator</strong> to support a critical enterprise document imaging and content management environment serving more than 7,000 users across a large-scale environment. This role will be responsible for production support, system administration, user access management, troubleshooting, and issue resolution within the Synergy Enterprise Content Management (ECM) platform. The ideal candidate will have experience supporting high-volume document imaging systems and will be comfortable working directly with business users, infrastructure teams, and application support teams in a fast-paced, mission-critical environment.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide day-to-day administration and production support for the Synergy ECM platform</li><li>Manage user access, security permissions, roles, and provisioning requests</li><li>Investigate and resolve document imaging and content management issues</li><li>Troubleshoot missing documents, indexing errors, and document retrieval problems</li><li>Support document ingestion workflows and resolve slow or failed document processing issues</li><li>Analyze and remediate file processing errors and workflow failures</li><li>Partner with infrastructure and desktop support teams to address connectivity and hardware-related issues impacting the platform</li><li>Monitor system performance and identify opportunities to improve reliability and user experience</li><li>Support incident management, root cause analysis, and issue resolution during the hypercare period</li><li>Collaborate with business stakeholders to prioritize support requests and minimize operational disruptions</li><li>Document support procedures, known issues, and system administration processes</li><li>Assist with testing, validation, and readiness activities related to ongoing integration and conversion efforts</li></ul>
- 2026-11-13T00:00:00Z