<p>We are seeking a <strong>Customer Service Representative</strong> who is passionate about delivering exceptional service and building strong relationships with customers. You will be the first point of contact for inquiries, providing timely and accurate assistance to ensure customer satisfaction.</p><p><br></p><p>How you will make an impact:</p><ul><li>Respond to customer inquiries via phone, email, and chat in a professional manner.</li><li>Resolve issues efficiently while maintaining a positive customer experience.</li><li>Process orders, returns, and account updates accurately.</li><li>Document interactions and maintain detailed records in the CRM system.</li><li>Collaborate with internal teams to address customer needs and escalate issues when necessary.</li></ul>
<p>We are looking for a skilled Medical Billing Specialist with expertise in medical billing to join our clients' team. In this role, you will play a critical part in assisting patients with resolving insurance billing issues and claim denials. This is a long-term contract position offering an excellent opportunity to work in a dynamic and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate communication between patients and insurance companies to address coordination of benefits claim denials.</p><p>• Conduct inbound and outbound calls to resolve insurance-related billing issues effectively.</p><p>• Investigate and follow up on denied claims to ensure timely resolution.</p><p>• Provide exceptional customer service by guiding patients through insurance processes and addressing their concerns.</p><p>• Collaborate with insurance teams to ensure accurate and complete documentation of claims.</p><p>• Analyze and identify trends in claim denials to recommend improvements to the process.</p><p>• Maintain detailed records of interactions and resolutions in compliance with company policies.</p><p>• Assist in training initiatives to enhance team knowledge on insurance billing and benefits coordination.</p><p>• Work in a fast-paced environment while meeting deadlines and performance targets.</p>
<p>We are looking for a <strong>Customer Service Representative</strong> who is passionate about delivering exceptional service and building strong relationships with customers. In this role, you will be the first point of contact for inquiries, providing timely and accurate assistance to ensure customer satisfaction.</p><p>The right Customer Service Representative for this job is someone who can:</p><ul><li>Respond to customer inquiries via phone, email, and chat in a professional manner.</li><li>Resolve issues efficiently while maintaining a positive customer experience.</li><li>Process orders, returns, and account updates accurately.</li><li>Document interactions and maintain detailed records in the CRM system.</li><li>Collaborate with internal teams to address customer needs and escalate issues when necessary.</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Salt Lake City, Utah. In this role, you will play a vital part in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining seamless communication. If you excel in a fast-paced environment and have a passion for delivering outstanding service, we encourage you to apply.<br><br>Responsibilities:<br>• Handle incoming calls from customers, providing accurate information and resolving inquiries efficiently.<br>• Process orders and ensure data entry is completed accurately and in a timely manner.<br>• Respond to both inbound and outbound calls with professionalism and empathy.<br>• Maintain detailed records of customer interactions and transactions for reference and reporting.<br>• Collaborate with team members to address customer concerns and escalate complex issues when necessary.<br>• Deliver exceptional service by adhering to company guidelines and upholding the highest standards of communication.<br>• Monitor and follow up on customer requests to ensure resolution and satisfaction.<br>• Stay informed about company policies, procedures, and updates to provide consistent and accurate information.<br>• Assist in improving customer service processes by providing feedback and identifying areas for enhancement.
<p>We are seeking a friendly and organized <strong>Receptionist</strong> to be the first point of contact for our company. This role is essential in creating a positive impression for visitors and providing administrative support to ensure smooth office operations.</p><p><br></p><p>How you will make an impact:</p><ul><li>Greet and assist visitors in a professional and welcoming manner.</li><li>Answer and direct phone calls promptly and accurately.</li><li>Manage incoming and outgoing mail and deliveries.</li><li>Maintain a clean and organized reception area.</li></ul><p><br></p>
