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8 results for Customer Experience Specialist in Mitchellville, IA

Accounts Receivable Specialist
  • Des Moines, IA
  • onsite
  • Permanent
  • 50000.00 - 52000.00 USD / Yearly
  • <p><strong>Join a team that values accuracy, integrity, and customer care.</strong> A well-established and growing company is seeking a detail-oriented and dependable <strong>Accounts Receivable Specialist</strong> to support their financial operations and ensure timely collections that drive healthy cash flow. If you enjoy working with numbers, solving problems, and collaborating across departments, this is the opportunity for you!</p><p><br></p><p>&#128188; <strong>What You’ll Do:</strong></p><p><strong>Accounts Receivable Responsibilities</strong></p><ul><li>Post customer payments (cash, check, credit card, ACH, wire, EFT) with precision</li><li>Apply payments to correct invoices using Excell software and accounting systems</li><li>Investigate and resolve short payments, deductions, and unpaid invoices</li><li>Provide courteous and timely support to customers via phone and email</li></ul><p><strong>Accounting Support</strong></p><ul><li>Review warehouse return paperwork for accuracy</li><li>Process monthly credit memos to customer accounts</li><li>Reconcile return quantities in the returns warehouse</li></ul><p><strong>Additional Duties</strong></p><ul><li>Maintain confidentiality and uphold company values</li><li>Adapt to changing priorities and support team needs as required</li></ul><p><strong>Why work here:</strong></p><p>If you are seeking a company that fosters a collaborative and supportive environment where your contributions matter and you want to be part of a team that values precision, adaptability, and continuous improvement—all while helping deliver exceptional service to customers, then you won't want to miss out on this opportunity! </p>
  • 2025-11-07T08:04:10Z
Accounting Specialist
  • West Des Moines, IA
  • onsite
  • Permanent
  • 52000.00 - 60000.00 USD / Yearly
  • We are looking for a detail-oriented Accounting Specialist to join our team in West Des Moines, Iowa. In this role, you will handle a variety of accounting tasks to support financial operations, ensuring accuracy in transactions and compliance with company policies. This position requires collaboration across departments to deliver timely reports, reconciliations, and financial insights.<br><br>Responsibilities:<br>• Process payments, miscellaneous receipts, and bank transfers efficiently within the accounting system.<br>• Collaborate with accountants and other teams to resolve deposit-related inquiries.<br>• Perform weekly and monthly bank reconciliations to ensure accuracy.<br>• Prepare, upload, and post journal entries for various business units while maintaining proper documentation.<br>• Review general ledger activity to verify the correct classification of expenses.<br>• Conduct month-end reconciliations and consult with accountants to address discrepancies or concerns.<br>• Generate cash basis financial statements and assist with cash budget reviews and uploads.<br>• Maintain detailed accounting procedures for assigned tasks to ensure consistency and compliance.<br>• Deliver courteous and prompt service while adhering to company policies and standards.<br>• Work collaboratively with internal teams to optimize service delivery and maintain customer satisfaction.
  • 2025-11-06T03:48:43Z
Help Desk Analyst II - Direct Hire
  • Des Moines, IA
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • <p>Help Desk Specialist – Long-Term Opportunity with a small company! IMMEDIATE CONSIDERATION/ IMMEDIATE INTERVIEW! </p><p>Location: ONSITE DAILY DES MOINES, Iowa </p><p>Direct Hire PERM up to $65K PLUS OVERTIME + BENEFITS!</p><p>NO Sponsorship. At Least 1 year of PROFESSIONAL experience. </p><p>Why Join This Company? &#128188;</p><p>Do you love helping others and solving tech challenges? &#128421;️ Are you an IT Support Professional who thrives on delivering exceptional IT support? &#128588; We're searching for a dedicated Help Desk Specialist ready for a long-term role with a small company focused on Help Desk, Break/Fix, & Desktop Support!</p><p>&#128204; Expand your knowledge - Azure, O365</p><p>Only apply if you have positive attitudes, &#128170; strong work ethics, and someone with the patience to make technology approachable for everyone with non-technical, high work volume users!</p><p>*****Contact Info: For immediate consideration, contact me directly, Carrie Danger, SVP Permanent Placement Team, Iowa Region at My Direct Office #: 515-259-6087 or Cell: 515-991-0863, and email resume CONFIDENTIALLY & directly to me. ** My DIRECT EMAIL address is on my LinkedIN profile.*****</p><p>&#128736;️ What You Will Do: </p><p>Your day-to-day will include:</p><p>✔️ Tier 1 Help Desk Support &#128187; Tier 1, Desktop Support, hand holding a User Base by yourself as sole Help Desk Support</p><p>✔️ Hardware troubleshooting for desktops, laptops, printers, conference room, Zoom / Teams support.</p><p>✔️ Ticketing Management System experience</p><p>✔️ Addressing High Volume of tickets &#128203;</p><p>✔️ Hybrid Active Directory: Password resets, account unlocks, and access management &#128272;.</p><p>✔️ Supporting Office 365 apps, Active Directory,</p><p>✔️ Troubleshooting network connectivity issues &#127760; (DNS, DHCP, TCP/IP).</p><p>Must-Haves ✅</p><p>&#128161; 1+ years Tier 1 Help Desk experience.</p><p>&#128161; O365 experience</p><p>&#128161; Solid hardware & software troubleshooting skills.</p><p>&#128161; Ticketing systems</p><p>&#128161; Knowledge of basic networking: DNS, DHCP, TCP/IP &#128268;.</p><p>PLUS’S: </p><p>&#128433;️ Experience with Citrix. &#128257; Knowledge of Cisco Meraki switches & Cisco firewalls.</p><p>   Azure</p><p>Soft Skills &#128172; That Make You a Set Apart</p><p>&#127775; A problem-solver with a can-do attitude. </p><p>Patient, & helps users feel at ease.</p><p>Apply? &#128196;</p><p>If you're excited to troubleshoot, and Expand your IT Support skills with a prestigious company don't wait—apply today&#128640;</p><p>This is a full-time salaried Help Desk Specialist Direct Hire PERM up to $65K PLUS OVERTIME + BENEFITS!</p><p>For immediate & confidential consideration, contact me directly, Carrie Danger, SVP Permanent Placement Team, Iowa Region at My Direct Office #: 515-259-6087 or Cell: 515-991-0863, and email resume CONFIDENTIALLY & directly to me. ** my DIRECT EMAIL address is on my LinkedIN profile. Or you can ONE CLICK APPLY. Your resume will not be submitted to any client companies without your direct permission.</p>
  • 2025-10-17T03:19:12Z
General Office Clerk
  • West Des Moines, IA
  • onsite
  • Temporary
  • 22.23 - 25.74 USD / Hourly
  • <p>We are looking for an office coordinator join a company on a part-time basis in the heart of Valley Junction. In this long-term contract position, you will play a key role in supporting daily office operations and ensuring a seamless experience for staff and visitors. The role requires a proactive approach to managing supplies, coordinating services, and maintaining a clean and organized workspace.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary point of contact for vendor communications, coordinating services and maintaining effective relationships.</p><p>• Plan and manage staff lunches, including ordering meals, addressing dietary preferences, and ensuring timely delivery.</p><p>• Maintain cleanliness and hygiene in lunch areas by organizing and performing regular cleanups.</p><p>• Keep the office fridge stocked with beverages and food items, ensuring inventory levels meet the needs of the team.</p><p>• Oversee the ordering of supplies for the kitchen, office, and bathrooms, ensuring all areas are well-stocked.</p><p>• Deliver excellent customer service by addressing staff and visitor inquiries in a thoughtful and approachable manner</p><p><br></p><p>If you are interested in a role where you can utilize your customer service, and administrative skills, please APPLY TODAY! Please apply through our Robert Half website or call 515.706.4974.</p>
  • 2025-11-03T16:28:59Z
Desktop Support Analyst
  • Ames, IA
  • onsite
  • Permanent
  • - USD / Yearly
  • Position: IT Support Specialist -- Direct Hire Permanent<br>Location: Greater Ames Area -- HYBRID<br>Salary: up to $55,000 base annual salary + excellent benefits<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>Are you an early-career IT professional looking for a role where you can learn, grow, and be mentored by a truly exceptional leader? This is your chance to join a growing IT team led by a collaborative, hands-on manager who’s known for developing talent and helping team members advance their careers.<br>This role offers the perfect blend of technical challenge, professional development, and mentorship. You’ll gain exposure to enterprise IT systems—including Microsoft 365, networking, ERP platforms, and cloud tools—while contributing to a team that values innovation, support, and continuous learning.<br>Why You’ll Love This Role:<br>• Mentorship-Driven Leadership: Work with a manager who leads by example, shares knowledge freely, and has a track record of helping team members grow into senior roles.<br>• Career Advancement: Build your skills across multiple technologies and take on increasing responsibilities as you grow.<br>• Flexible Work Environment: Enjoy a hybrid schedule with a mix of onsite collaboration and remote flexibility.<br>What You’ll Do:<br>• Serve as the first point of contact for technical support across Windows, Microsoft 365, networking, and ERP systems.<br>• Manage the IT ticket queue, triage issues, and provide Tier 1 support.<br>• Assist with account setup, password resets, MFA, and access requests.<br>• Deploy workstations, peripherals, and AV equipment.<br>• Support ERP user access and printing issues.<br>• Maintain IT documentation, SOPs, and a searchable knowledge base.<br>• Track IT assets and coordinate vendor repairs.<br><br>• What You Bring:<br>• 1–2 years of Help Desk or Desktop Support experience, or relevant certifications/training.<br>• Familiarity with Microsoft 365, Windows 10/11, Azure AD/Entra ID, and basic networking (TCP/IP, DNS, DHCP, VPN).<br>• Strong communication skills and a customer-first mindset.<br><br>Bonus Points For:<br>• Associate’s degree in IT or related field.<br>• Experience with Intune, Azure, Windows Server, or ERP.<br>• Certifications like CompTIA A+, Network+, or Microsoft Fundamentals.<br><br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
  • 2025-10-18T21:04:42Z
Database Administrator
  • Des Moines, IA
  • remote
  • Permanent
  • - USD / Yearly
  • Position: SENIOR DATABASE ADMINISTRATOR - Power the data behind a Mobile-First Transformation<br>Location: REMOTE<br>Salary: UPTO $148K + EXCEPTIONAL BENEFITS<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>A nationally recognized company with decades of success is launching a bold new digital initiative—and this is your opportunity to help shape it from the ground up.<br>With full executive support and the resources of a Fortune 500 parent, this newly formed department is building a mobile-first product from scratch. It’s a greenfield, 0-to-1 launch with the pace and creativity of a startup, but with the stability and funding already secured. The first MVP is nearing launch, and we’re assembling a team of 20 innovators to bring it to life.<br>We’re looking for a Senior Database Administrator to lead the performance, reliability, and modernization of our enterprise data environments. This is a foundational role in ensuring our systems are secure, scalable, and optimized to support a next-generation digital experience.<br>What You’ll Do<br> • Serve as the performance tuning expert across SQL Server environments.<br> • Optimize queries, indexes, and configurations to improve responsiveness.<br> • Troubleshoot issues like blocking, deadlocks, and latency.<br> • Guide development teams on query optimization and database best practices.<br> • Ensure data security, availability, and reliability across production systems.<br> • Automate administrative tasks using scripting languages (Python, PowerShell).<br> • Support cloud migration and manage cloud-native database technologies.<br> • Configure replication, availability groups, and log shipping.<br> • Collaborate with cross-functional teams to support data-driven applications.<br> • Create custom reports and analyze system data to support decision-making.<br> • Document standards, processes, and training materials for team enablement.<br>What You Bring<br> • 10+ years of experience with database technologies (MSSQL, Postgres, Oracle).<br> • 5+ years working with cloud-native databases (AWS, GCP, Azure).<br> • Experience with Microsoft SQL, MySQL, Oracle, and Power BI.<br> • Strong skills in performance tuning, query optimization, and automation.<br> • Advanced knowledge of Crystal Reports, Excel, and Access.<br> • Effective communication, problem-solving, and project management skills.<br> • Bonus: Familiarity with real estate-related systems and data environments.<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
  • 2025-10-18T20:38:42Z
Administrative Assistant
  • Johnston, IA
  • onsite
  • Temporary
  • 22.00 - 25.00 USD / Hourly
  • <p>Robert Half, a trusted industry leader with a reputation for connecting skilled professionals to meaningful jobs, is excited to present this <strong>Administrative Assistant opportunity supporting our client's sales leadership and operations</strong>. If you are seeking a role where your <strong>talents will be valued</strong> and your <strong>contributions will matter every day</strong>, read on! </p><p><br></p><p><strong>About the Opportunity: Join</strong> a collaborative, business-casual team onsite—supporting the VP of Sales, regional sales, and operations. This role, currently approved for one year with potential for extension, offers stable daytime hours without expectation of any overtime. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate US and Canadian travel arrangements.</li><li>Proactively manage executive calendars and schedules.</li><li>Prepare documentation, support meetings, and facilitate communications both internally and externally.</li><li>Partner closely with other executive assistants to drive team success.</li><li>Occasionally support local events (minimal need to drive your personal vehicle).</li></ul><p><strong>Additional Details:</strong></p><ul><li>Onsite role only; hybrid/remote arrangements are not offered.</li><li>Choose between 7:30am–4:30pm or 8:00am–5:00pm weekdays.</li><li>Visa sponsorship and cross-border work are not permitted.</li></ul><p>Ready to unlock your potential with Robert Half and bring your skills to an environment that values what you have to offer? Submit your application today or call us at (563) 359-7535 and see how our team can help you achieve your goals.</p><p><br></p><p><strong>Why Partner with Robert Half?</strong></p><ul><li><strong>Expert Guidance: </strong>Gain access to dedicated recruiters who advocate for your career growth and provide insights on how to stand out to top employers.</li><li><strong>Exclusive Opportunities:</strong> Tap into a network of respected organizations and roles not available elsewhere.</li><li><strong>Career Support:</strong> Receive expert interview coaching, resume tips, and ongoing support from a team that puts your success first.</li><li><strong>Professional Reputation:</strong> Joining Robert Half means working with a company known for integrity, reliability, and putting candidates’ interests at the forefront.</li></ul>
  • 2025-11-11T19:29:04Z
Senior Contracts Manager
  • Des Moines, IA
  • remote
  • Temporary
  • 64.00 - 67.00 USD / Hourly
  • <p>We are looking for an experienced Contracts Administrator to join our team in Iowa. In this fully Remote contract role, you will oversee the drafting, negotiation, and evaluation of contracts, acting as a key liaison between corporate clients and the Legal Contracts and Compliance team. The ideal candidate will ensure adherence to company policies and procedures, resolve contract-related issues, and provide expert guidance to internal stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Provide daily guidance and support to stakeholders on assigned projects.</p><p>• Draft, negotiate, interpret, and manage complex contracts for suppliers, ensuring alignment with business objectives and customer schedules.</p><p>• Analyze contract performance and prepare detailed reports to confirm compliance with negotiated terms and company policies.</p><p>• Negotiate favorable terms with suppliers and stakeholders to achieve business goals.</p><p>• Review and assess contractual terms and conditions, identifying risks and their potential impact.</p><p>• Collaborate with legal experts and subject matter specialists to address risks by developing tailored contract provisions.</p><p>• Inform management and other departments about contract status, risk mitigation strategies, and contingency plans.</p><p>• Track and report key functional metrics to monitor contract performance and compliance.</p><p>• Represent the organization in legal matters related to allocated contracts.</p><p>• Maintain comprehensive records of legal and contractual documentation for future reference.</p>
  • 2025-10-17T19:39:09Z