We are looking for a dedicated Customer Service Representative to join our team in Kannapolis, North Carolina. This is a Contract to permanent position that provides an excellent opportunity to grow within the healthcare industry. The ideal candidate will have strong communication skills, a customer-focused mindset, and an attentive demeanor, with some knowledge of medical processes or terminology.<br><br>Responsibilities:<br>• Respond to inbound calls and provide attentive assistance to customers with inquiries or concerns.<br>• Manage email correspondence efficiently, ensuring timely responses and accurate information.<br>• Perform data entry tasks with precision to maintain accurate records.<br>• Handle order entry and billing processes while adhering to company procedures.<br>• Collaborate with internal staff and vendors to identify and address specific requirements.<br>• Utilize Microsoft Excel and Word to organize and present information effectively.<br>• Provide exceptional customer service in both inbound and outbound call scenarios.<br>• Support the call center by maintaining a high standard of attentiveness and customer care.<br>• Ensure compliance with healthcare-related protocols and standards.
<p>We are looking for a detail-oriented Human Resources Contact Center Representative to join our team in Charlotte, North Carolina. In this long-term contract role, you will serve as a crucial point of contact for employees, managers, and external stakeholders, providing guidance on HR-related inquiries. This position involves utilizing multiple systems to deliver accurate information and ensuring a seamless employee experience. This will be a contract role starting late September and running through end of April. </p><p><br></p><p>Responsibilities:</p><p>• Address inquiries from employees, managers, and external stakeholders regarding HR-related topics such as payroll, benefits, and time-off policies.</p><p>• Manage and track cases using ServiceNow to ensure timely resolution and proper documentation.</p><p>• Educate employees and external parties on available self-service tools and resources.</p><p>• Retrieve and analyze information from systems like Workday and SharePoint to respond to inquiries effectively.</p><p>• Escalate complex situations that fall outside established policies and procedures to appropriate teams for resolution.</p><p>• Provide consistent support while adhering to organizational policies and procedures.</p><p>• Share feedback and insights on employee experiences to identify opportunities for process improvements.</p><p>• Collaborate with HR leaders and external vendors to address specific needs and ensure alignment with organizational goals.</p><p>• Ensure compliance with auditing standards when handling sensitive information.</p><p>• Assist with benefit-related functions and customer service responsibilities to maintain high levels of satisfaction.</p>
We are partnering with a local manufacturing company to permanent an on-site Sales Coordinator, working Monday through Friday from 8 AM to 5 PM. This role plays a key part in supporting sales representatives and distributors through routine communication and coordination tasks. Responsibilities include preparing materials for pre-sales outreach, organizing contact lists to help grow the sales pipeline, and conducting warm calls and follow-ups to engage leads and maintain strong relationships with distributors and end users. The Sales Coordinator will monitor shared inboxes, respond professionally to routine inquiries via email and phone, and escalate complex issues to senior staff when needed. Additional duties involve sending out timely sales-related reports to stakeholders, assisting with basic data entry and organization of customer and lead records in SAGE CRM, and supporting the preparation of machinery quotations by formatting and organizing relevant data. The role also includes collaborating with internal departments such as sales and logistics to assist with order processing tasks, and contributing to special projects aimed at improving sales processes.
<p>Robert Half client is seeking a collections specialist to join the team. The ideal candidate will have previous business-to-business collections experience and exemplary customer service skills.</p><p> </p><p><strong>Responsibilities </strong></p><ul><li>Creating and maintaining credit history files</li><li>Analyzing and assessing the creditworthiness of accounts and clients using external credit risk management tools and reports</li><li>Supporting the collection efforts/calls for accounts receivable portfolio</li><li>Documenting daily collections activity</li><li>Researching account disputes and billing discrepancies</li><li>Performing account and payment reconciliations</li><li>Responding to credit inquiries from external and internal clients</li><li>Identifying delinquent accounts requiring external collection efforts</li><li>Identifying bad debt or financial exposure</li></ul><p><br></p>
<p>Robert Half client is seeking a collections specialist to join the team. The ideal candidate will have previous business-to-business collections experience and exemplary customer service skills.</p><p> </p><p><strong>Responsibilities </strong></p><ul><li>Creating and maintaining credit history files</li><li>Analyzing and assessing the creditworthiness of accounts and clients using external credit risk management tools and reports</li><li>Supporting the collection efforts/calls for accounts receivable portfolio</li><li>Documenting daily collections activity</li><li>Researching account disputes and billing discrepancies</li><li>Performing account and payment reconciliations</li><li>Responding to credit inquiries from external and internal clients</li><li>Identifying delinquent accounts requiring external collection efforts</li><li>Identifying bad debt or financial exposure</li></ul><p><br></p>
<p>Robert Half Legal Recruitment Services places thousands of legal jobs annually. New job opportunities become available continuously, so we encourage all legal professionals in Charlotte, NC region to apply to this posting as a general application. </p><p><br></p><p>When a new position aligned with your skillset becomes available, we will contact you directly to gauge interest. </p>
<p>🚀 <strong>Compliance Manager Opportunity – Career Growth Awaits!</strong> ⚖️💼</p><p>Are you a passionate compliance professional seeking a career where strategic leadership meets cutting-edge regulatory expertise? We’re looking for a <strong>Compliance Manager</strong> to lead and shape the compliance program for an SEC-registered investment adviser. This is your chance to not only make an impact but also build toward a clear <strong>path to becoming a Chief Compliance Officer (CCO)</strong>!</p><p><br></p><p>💰 <strong>Compensation Highlights:</strong></p><p>✨ Competitive salary paired with a <strong>bonus target of 25-30%</strong> 🏆</p><p>✨ <strong>Carried interest on future funds</strong> for long-term financial growth 📈</p><p>✨ Robust benefits package to support your success</p><p>✨ Relocation reimbursement if needed</p><p><br></p><p>📋 <strong>What You’ll Do:</strong></p><p>✔️ Oversee the compliance program, ensuring it evolves with regulatory landscapes</p><p>✔️ Manage compliance records for pre-clearance approvals, marketing reviews, and fundraising regulations 🌐</p><p>✔️ Collaborate with external advisers and internal teams to ensure adherence to SEC regulations</p><p>✔️ Prepare for SEC audits, annual compliance reviews, and monitor financial rules like AI, cybersecurity, and AML 🛡️</p><p>✔️ Work closely with Finance and Accounting teams on reporting requirements</p><p><br></p><p>🌟 <strong>Why This Role is a Game-Changer:</strong></p><ul><li>Guided <strong>career growth</strong> with mentorship from the General Counsel & Chief Compliance Officer</li><li>Exposure to diverse aspects of compliance, from insider trading rules to global fundraising requirements</li><li>Opportunity to master tools like FINRA IARD and regulatory filings like Form ADV and Form PF</li></ul>
