<p>Robert Half is partnering with a well-established organization to hire a <strong>Customer Service & Parts Ordering </strong>Professional. This role is open due to an upcoming retirement, offering the unique opportunity to join this team!</p><p><br></p><p><strong><u>Position Overview</u></strong></p><p>This is a high-volume, customer-facing role supporting customers through accurate and timely parts ordering.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Manage a high volume of inbound calls related to parts inquiries and orders</li><li>Accurately enter and process parts orders from customers and dealers</li><li>Work directly with customers to provide responsive, knowledgeable service</li><li>Communicate with shipping companies to ensure timely, cost-effective deliveries</li><li>Partner closely with the parts fulfillment team to ensure accuracy and on-time shipment</li><li>Support shipping cost-saving initiatives and logistics planning</li><li>Assist in planning and executing parts sales programs for dealers</li><li>Serve as a key point of coordination between customers, fulfillment, and internal teams</li></ul>
