<p>· Performs day-to-day end-user support for a wide range of computer hardware, software, applications, and data and voice networks.</p><p>· Partners closely with business customers to ensure computing needs are met by providing end user training, assisting with network connectivity, and identifying, troubleshooting, diagnosing, and thoroughly resolving problems.</p><p>· Serves as primary point of contact to set up and maintain network security.</p><p>· Supports organizational information technology initiatives and maintenance by performing some or all of the following: system configuration, infrastructure support, system administration, system analysis, database maintenance, installing and upgrading equipment components and software, and planning for/responding to service outages and other problems.</p><p>· Performs software installations, software updates and hardware maintenance in accordance with documented policies and procedures.</p><p>· Identifies opportunities for process and procedure enhancements to drive efficiency and customer service levels.</p><p>· Conducts research on emerging desktop software, hardware and networking, recommending innovative and cost-effective solutions to customer problems.</p><p>· Accurately and fully documents all troubleshooting and steps taken to resolve case within the IT support ticketing system, ensuring tickets are created for all work done.</p><p>· May assist with procurement, inventory control and equipment life-cycle planning activities for technical hardware and software across the company.</p><p>· </p>
We are looking for an experienced Purchasing Agent to join our team in Olive Branch, Mississippi. This Contract to permanent position requires a detail-oriented individual with strong organizational skills and the ability to manage purchasing and administrative tasks effectively. The ideal candidate will play a key role in maintaining office operations, supporting vendor communications, and ensuring the smooth flow of procurement processes.<br><br>Responsibilities:<br>• Process requisition and stock purchase orders with accuracy.<br>• Communicate regularly with vendors to track order updates and ensure timely delivery.<br>• Utilize Excel to generate buying reports and manage pricing spreadsheets.<br>• Organize and maintain vendor and customer files, including creating new folders and archiving older documents.<br>• Update procurement systems with new part numbers, descriptions, and market costs as needed.<br>• Coordinate weekly updates for pending arrival reports and other procurement-related documents.<br>• Order and manage office and warehouse supplies to ensure operational efficiency.<br>• Handle administrative tasks such as greeting visitors, checking mail, and maintaining supply closets.<br>• Schedule routine services, including carpet cleaning and other office maintenance.<br>• Scan and distribute mill certificates to customers, ensuring compliance with documentation requirements.
