<p>We are looking for an experienced and service-driven Concierge to support a hospitality-focused workplace experience in McLean, Virginia. This is a Concierge position for someone who enjoys helping employees and visitors, managing front desk interactions, and creating a welcoming environment throughout the site. The role combines customer service, workplace coordination, and day-to-day operational support while partnering with facility and service teams to keep the workplace running smoothly.</p><p><br></p><p>Looking to interview ASAP! Working onsite M-F. Need to have great communication skills and can work in a fast-paced environment! </p><p><br></p><p>Responsibilities:</p><p>• Welcome employees and guests at the front desk, provide clear guidance, and create a strong first impression throughout the day.</p><p>• Support access-related requests, including coordinating badge assistance and helping visitors and staff navigate entry procedures.</p><p>• Serve as a central resource for building, campus, and local area information, answering questions and resolving routine service inquiries promptly.</p><p>• Coordinate workplace support needs such as conference room assistance, luggage storage, lost and found, parking questions, mailroom direction, and other employee service requests.</p><p>• Maintain an orderly, presentable lobby and reception area to reflect a high standard of hospitality and site readiness.</p><p>• Partner closely with facility management, transportation, and other service teams to deliver a seamless experience across the workplace.</p><p>• Monitor client concerns, identify service risks early, and escalate issues appropriately to prevent disruptions to daily operations.</p><p>• Follow up on requests through completion, communicate effectively with staff and leadership, and contribute ideas that improve service quality and responsiveness.</p>
We are looking for an experienced and service-oriented Concierge 4 to support daily front desk operations in McLean, Virginia. This is a Contract position with an initial two-month term and the possibility of extension based on business needs. The ideal candidate brings a strong sense of accountability, remains attentive at the reception area throughout the day, and creates a welcoming experience for employees and visitors through attentive, high-touch service. Success in this role requires excellent communication, confidence with workplace technology, and a proactive approach to maintaining security and guest flow.<br><br>Responsibilities:<br>• Welcome visitors, provide a positive first impression, and manage front desk coverage consistently throughout the workday.<br>• Verify each guest’s physical government-issued photo identification during check-in and clearly communicate that digital copies cannot be accepted.<br>• Issue visitor badges and instruct guests to keep them visible while on site to support workplace security and an organized office environment.<br>• Coordinate with hosts to ensure visitors are met promptly and escorted appropriately during their time in the office.<br>• Support a smooth departure process by reminding guests to check out and return badges before leaving the building.<br>• Use computer-based tools such as Google Workspace and Slack to handle communication, scheduling, and day-to-day administrative tasks.<br>• Deliver attentive, white-glove service by answering questions, assisting with visitor needs, and helping guests navigate the surrounding area when appropriate.<br>• Maintain readiness for standard weekday hours and participate in a rotating schedule for occasional after-hours events twice per month.<br>• Assist with general reception and clerical support, including document handling, light administrative tasks, and other onsite office coordination as needed.
We are looking for an experienced and service-driven Concierge 4 to support a high-visibility workplace environment in Washington, District of Columbia. This Contract position is ideal for someone who enjoys engaging with guests, employees, and visitors while creating a welcoming and organized front-of-house experience. In this role, you will serve as a key point of contact, help coordinate daily lobby operations, and deliver attentive assistance from arrival through departure.<br><br>Responsibilities:<br>• Greet employees, guests, and vendors courteously and provide prompt support for arrivals, departures, and general lobby inquiries.<br>• Create a welcoming front-desk experience by offering clear directions, answering questions, and helping visitors navigate the workplace confidently.<br>• Monitor lobby activity and maintain an active presence throughout the site to identify service needs and address issues before they escalate.<br>• Coordinate with workplace, facilities, and support teams to ensure a smooth and consistent experience across all guest and employee touchpoints.<br>• Use Microsoft Office tools to manage communications, track requests, and maintain accurate administrative records related to daily operations.<br>• Assist with onboarding-related tasks for contingent workers, including required documentation, badge photo coordination, and submission steps through designated vendor processes.<br>• Support background screening workflows by helping ensure required checks are initiated and tracked through the appropriate platforms.<br>• Contribute to a hospitality-focused environment by anticipating needs, resolving concerns quickly, and delivering courteous service in person, by phone, and through email.
<p>We are seeking a professional and customer-focused Senior Concierge to join our team in a full-time onsite role. The ideal candidate is polished, organized, and thrives in a fast-paced environment. This person will serve as a key point of contact for guests, clients, or residents, providing exceptional service while managing multiple priorities throughout the day.</p><p><br></p><p><strong> </strong>Responsibilities<strong>:</strong></p><ul><li>Greet and assist guests, visitors, clients, or residents in a professional and welcoming manner</li><li>Manage front desk or concierge operations and handle daily administrative tasks</li><li>Respond to inquiries, requests, and concerns promptly and professionally</li><li>Coordinate services, schedules, deliveries, and other support needs</li><li>Maintain organized records, logs, and office documentation</li><li>Provide high-level customer service while multitasking in a busy environment</li><li>Support office operations and assist with general administrative duties as needed</li><li>Help ensure the lobby, reception, or service area remains organized and presentable</li></ul><p><br></p>