<ul><li><strong>Direct Responsibility for Dispatch Team:</strong></li><li>Develop and optimize delivery routes for timely and cost-effective transportation.</li><li>Coordinate and schedule deliveries, pickups, and shipments.</li><li>Serve as the primary contact for drivers, offering updates on routes, traffic, weather, and schedule changes.</li><li>Track and ensure shipments stay on schedule.</li><li><strong>Problem-Solving:</strong></li><li>Address transit delays, reroute drivers, and resolve supply chain challenges.</li><li>Propose innovative solutions to maximize revenue amidst global supply chain issues.</li><li><strong>Record Keeping:</strong></li><li>Maintain accurate records for delivery times, vehicle logs, and driver communication.</li><li><strong>Compliance:</strong></li><li>Ensure transportation processes align with company policies and government regulations.</li><li><strong>Customer Service:</strong></li><li>Communicate delivery schedules, delays, and updates to customers.</li><li>Ensure delivery KPIs are met or exceeded.</li><li><strong>Driving Efficiency:</strong></li><li>Identify freight opportunities to maximize productivity and reduce operational costs.</li><li><strong>Development and Team Leadership:</strong></li><li>Conduct team meetings to address concerns and provide updates.</li><li>Create development plans to align team with KPIs and foster a coaching-based culture.</li></ul><p><br></p>

<ul><li>Proven management experience overseeing direct reports, including team development and performance management.</li><li>Strong organizational and communication skills for coordinating operational workflows.</li><li>Experience in dispatch operations, including route optimization, scheduling, and issue resolution.</li><li>Knowledge of compliance standards and government regulations in transportation.</li><li>Skilled in customer service and fostering relationships with internal and external stakeholders.</li><li>Ability to identify operational data trends to optimize efficiency and cost-effectiveness.</li><li>Bachelor’s degree in logistics, business administration, or related field preferred.</li><li>3–5 years of dispatch management or logistics experience preferred.</li><li>Proficiency in record-keeping and dispatch-related software/tools.</li><li>Demonstrated ability to develop teams through coaching and engagement strategies.</li></ul><p><br></p>

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