<p>Robert Half is seeking an experienced ERP Support Administrator for a company in Madison, WI. This role manages, maintains, and optimizes the organization’s Enterprise Resource Planning (ERP) system to ensure it runs securely, efficiently, and aligns with business objectives. This role provides technical support, implements updates, ensures data integrity, and collaborates with internal teams.</p><p><br></p><p><strong>This is a Direct Hire role that requires a hybrid work schedule in Madison, WI. </strong></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>System Administration:</strong> Monitor system performance, apply updates and patches, and troubleshoot technical issues to ensure stability and reliability.</li><li><strong>User Support:</strong> Serve as the main contact for ERP-related issues. Provide technical assistance, resolve user problems, and conduct training sessions to improve end-user adoption and efficiency.</li><li><strong>Data Management:</strong> Ensure data accuracy, consistency, and security within the ERP system. Manage user accounts, permissions, and backups, and support disaster recovery planning.</li><li><strong>Customization and Reporting:</strong> Collaborate with business units to configure modules, automate workflows, and develop reports that meet operational needs and improve decision-making.</li><li><strong>Security and Compliance:</strong> Maintain system security through regular audits, user access controls, and adherence to organizational and regulatory requirements.</li><li><strong>Documentation:</strong> Develop and maintain technical documentation, standard operating procedures, and change logs to support ongoing maintenance and system knowledge.</li></ul><p><br></p>
We are looking for a dedicated Systems Administrator to oversee and maintain our organization's IT infrastructure in Middleton, Wisconsin. In this role, you will ensure the seamless operation of servers, networks, and systems while addressing technical challenges and implementing upgrades. This position offers an excellent opportunity for those with a strong background in system administration to contribute to a dynamic and supportive environment.<br><br>Responsibilities:<br>• Manage and maintain servers, networks, and user accounts to ensure optimal performance.<br>• Conduct regular system monitoring and backups to safeguard data and enhance reliability.<br>• Diagnose and resolve technical issues related to hardware, software, and connectivity.<br>• Implement and support system upgrades, including hardware and software installations.<br>• Maintain security protocols to protect against unauthorized access and vulnerabilities.<br>• Collaborate with teams to optimize IT resources and address operational needs.<br>• Assist in the administration of virtualization platforms such as VMware.<br>• Provide user support and training on IT systems and tools.<br>• Document system configurations and procedures to streamline maintenance and troubleshooting.<br>• Stay updated on emerging technologies to propose and implement improvements.
