We are looking for a detail-oriented and personable Receptionist to join our team on a contract basis in Delafield, Wisconsin. In this role, you will serve as the first point of contact for clients and visitors, ensuring a welcoming experience while providing essential administrative support to the tax department. This position offers an opportunity to contribute to the smooth operation of our office while honing your organizational and communication skills.<br><br>Responsibilities:<br>• Welcome clients, visitors, and staff with a friendly and detail-oriented demeanor.<br>• Maintain a clean and organized reception area to ensure a positive first impression.<br>• Assist clients by addressing inquiries and directing them to appropriate team members.<br>• Provide administrative support to the tax department, including data entry and document processing.<br>• Schedule appointments for clients, ensuring the calendar remains accurate and up-to-date.<br>• Manage incoming and outgoing mail and packages efficiently.<br>• Communicate effectively with internal staff to relay messages and updates.<br>• Uphold confidentiality and privacy standards when handling sensitive information.<br>• Assist in preparing and distributing tax-related documents as needed.
We are looking for a dedicated Customer Service Representative to join our team in Hartland, Wisconsin. This role involves managing customer interactions, processing orders, and handling accounts receivable tasks while ensuring efficient communication with various customer classes. The ideal candidate will have experience in consumer goods and be comfortable performing diverse responsibilities, including social media marketing and front desk duties. This is a Contract to long-term position, offering an opportunity to transition into a lasting role.<br><br>Responsibilities:<br>• Process order receipts and confirmations for retail, corporate, and wholesale customers.<br>• Accurately enter and route orders for various customer categories, including wholesale, distributors, web, retail, donations, and exports.<br>• Handle accounts receivable tasks such as invoicing, deposits, and responding to inquiries.<br>• Address customer service needs, including complaints, product inquiries, and requests for purchasing information.<br>• Manage donation requests and set up new customer profiles in the database.<br>• Perform filing and maintain organization for front desk and reception duties.<br>• Monitor aged receivables on a weekly basis to ensure timely follow-up.<br>• Generate monthly customer statements and prepare salesperson commission reports.<br>• Assist with social media marketing efforts on platforms like Facebook, Instagram, and Pinterest.<br>• Conduct annual tasks such as trade show lead follow-ups and rotating stock in the showroom.
<p><strong>Overview:</strong> Our company is seeking a detail-oriented Administrative Assistant who will also support our order management process. In this dual-role position, you’ll help ensure smooth office operations while overseeing the processing and tracking of customer orders. The ideal candidate is organized, proactive, and able to multi-task in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide administrative support including managing schedules, handling correspondence, and organizing meetings</li><li>Serve as a primary point of contact for order entry, tracking, and fulfillment</li><li>Process purchase orders, manage records, and update order status in company systems</li><li>Communicate with vendors and customers regarding order details, delivery timelines, and any discrepancies</li><li>Maintain accurate filing systems and ensure proper documentation of transactions</li><li>Assist with invoice processing and basic reporting related to orders</li><li>Support other departments as needed with administrative and order-related tasks</li><li>Help identify process improvements to enhance efficiency and customer satisfaction</li></ul><p><strong>Qualifications:</strong></p><ul><li>Previous experience in administrative support and/or order management preferred</li><li>Strong organizational, multitasking, and problem-solving skills</li><li>Excellent verbal and written communication abilities</li><li>Proficiency with MS Office Suite and order management software or ERP systems</li><li>Attention to detail and ability to manage confidential information</li><li>High school diploma required; associate or bachelor’s degree a plus</li></ul><p><br></p>
