5 results for It Support Analyst in Litchfield Park, AZ

Help Desk Analyst II We are offering an opportunity for a Help Desk Analyst II to join our team in the Real Estate - Developers industry, located in Scottsdale, Arizona, 85250-4421, United States. As a Help Desk Analyst II, you'll be responsible for providing technical assistance and support related to computer systems, hardware, and software. You will be responding to customer queries, running diagnostic programs, isolating problems, and determining and implementing solutions. Responsibilities: • Handle an average of 10 customer tickets per day• Utilize technologies such as Intune, Ubiquiti, MS365, Outlook, and SharePoint to resolve customer issues• Collaborate with Managed Service Providers (MSP) for escalated issues• Maintain an up-to-date knowledge of Android Development, Cisco Technologies, Citrix Technologies, Mac Computers, and Microsoft• Use Active Directory to manage user accounts and access controls• Assist with the configuration and management of Apple Devices and Computer Hardware• Carry out deployment tasks as necessary• Leverage skills in Configuration Management to ensure systems are running optimally

Help Desk Analyst We are offering a contract for a permanent position in Phoenix, Arizona for a Help Desk Analyst in the Chemicals Manufacturing industry. The role involves providing user-friendly ICT support to internal customers, offering first-line support for incidents and requests, and implementing improvements to enhance the system's overall performance. Responsibilities: • Provide first-line incident and request support to swiftly restore user operation and prevent recurring issues • Install necessary software to facilitate user-friendly ICT support • Carry out continuous system analysis and suggest enhancements to boost overall system performance • Develop, store, and distribute technical documents in accordance with the knowledge management standard • Create comprehensive user guidelines for specific desktop products, software programs, or systems to foster independent usage and prevent recurrent issues • Execute administrative and maintenance tasks to ensure standards adherence, including preventive maintenance on client systems, hardware repair, and inventory maintenance • Maintain up-to-date ticketing records • Stay updated with the latest developments in the specific field to provide a service that is continuously based on updated knowledge and share this expertise within the ICT department • Train internal customers in technical solutions for business processes • Participate in a rotation system to be available for emergency service as the on-call technician.

Desktop Support Analyst We are in the process of hiring a Desktop Support Analyst for our team in the metal fabrication industry, located in Cypress, California. As a Desktop Support Analyst, you will be tasked with handling IT-related issues, including support for desktops, laptops, printers, and handheld scanners. Your proficiency in operating systems, applications, and technologies will be crucial to your role. Responsibilities: • Provide support for desktop and application technologies including desktops/laptops, printers, and handheld scanners. • Display a strong working knowledge of the Windows OS and desktop productivity tools such as Microsoft Office. • Manage virtualization technologies and active directory operations. • Understand and troubleshoot networking protocols like TCP/IP, DNS, DHCP. • Support VPN applications and Microsoft products and applications, including Windows OS, Office Suite, Teams. • Offer web browser support for platforms such as Chrome, Edge. • Utilize IT Service Management Systems like ServiceNow. • Handle operating systems like Windows, MacOS, Linux. • Manage mobile device management (MDM) solutions and file-sharing platforms like OneDrive, SharePoint. • Support remote desktop protocols and tools. • Provide support for email systems and protocols, including Microsoft Exchange, Outlook, IMAP/SMTP. • Implement endpoint security solutions and offer printer and peripheral support. • Use collaboration tools effectively.

Financial Analyst Robert Half has a corporate client who is seeking a Financial Reporting Analyst to join their team. The ideal candidate will play a key role in preparing and analyzing financial reports, ensuring compliance with US GAAP, SEC regulations, and other financial reporting requirements. This role requires strong analytical skills, attention to detail, and the ability to collaborate with cross-functional teams to enhance reporting processes. Key Responsibilities:<ul><li>Assist in the preparation of annual and quarterly financial reports, ensuring compliance with US GAAP, SEC, and other regulatory standards.</li><li>Draft and analyze financial statement footnotes and support schedules.</li><li>Assess and reconcile financial reporting data received from various functional areas and service providers.</li><li>Support the implementation and compliance of new and evolving accounting and reporting standards.</li><li>Complete account reconciliations on complex areas of accounting.</li><li>Perform Regulatory and Internal Risk Reporting for Firmwide and North America Chief Investment Office, Treasury, and Corporate/Liquidity Risk Reporting.</li><li>Actively participate in Strategic Transformation Programs to automate and enhance controls within financial reporting.</li><li>Utilize Tableau, Alteryx, and other Intelligent Solutions to automate reporting processes.</li><li>Improve control environments by automating manual processes and enhancing process documentation.</li><li>Ensure accuracy and timeliness of deliverables while supporting risk managers in monitoring and reporting risk exposures.</li><li>Effectively communicate and collaborate with global stakeholders across risk management and financial teams.</li></ul>

NextGen Specialist We are offering a long-term contract employment opportunity for a NextGen Specialist in Sacaton, Arizona, 85147, United States. As a NextGen Specialist, you will play a pivotal role in configuring, implementing, and optimizing NextGen applications to cater to healthcare practice needs. Responsibilities: • Tailor NextGen solutions in collaboration with clinical and administrative teams to enhance patient care and operational efficiency • Lead the process of system upgrades, patches, and testing for the NextGen platform • Provide user training and consistent support to maximize platform utilization • Analyze and troubleshoot application-related issues, ensuring minimal downtime • Ensure compliance with healthcare industry standards such as HIPAA, HITECH, etc • Generate insightful reports and analyze data to aid operational decision-making • Implement and optimize NextGen applications according to healthcare practice needs.