<p>Our client is seeking a strategic and visionary Senior Information Technology Manager to lead and oversee the organization’s IT infrastructure, systems, support services, and cybersecurity across all business units, including international operations. This hands-on leadership role ensures technology solutions are scalable, secure, and aligned with broader business objectives. You’ll partner closely with senior leadership to define and deliver a technical roadmap that supports business growth and risk mitigation.</p><p><br></p><p>Key Responsibilities:</p><p><strong>Strategic Planning & Technology Management (35%)</strong></p><ul><li>Collaborate with senior leadership to develop and execute IT strategies that drive innovation and support long-term business goals, organizational objectives, and risk management.</li><li>Manage enterprise-wide systems, networks, and applications, ensuring high availability, reliability, and performance. Provide after-hours support as needed.</li><li>Proactively implement controls to address evolving cybersecurity threats and ensure compliance with relevant standards. Safeguard data integrity and protect company assets.</li><li>Work cross-functionally to identify and deliver technology-driven process improvements, monitor industry trends, and recommend relevant solutions.</li></ul><p><strong>Team & Relationship Development (35%)</strong></p><ul><li>Lead, mentor, and support the IT team—including infrastructure, support, and systems administration—while promoting a collaborative and customer-focused culture.</li><li>Foster an environment that prioritizes professional growth and encourages a SMART, healthy workplace.</li><li>Provide direct oversight of global IT operations, ensuring alignment with overall standards and strategies.</li><li>Maintain strong relationships with international partners and ensure consistency in IT governance.</li><li>Manage vendor relationships, contracts, and service-level agreements.</li></ul><p><strong>Budgeting, Policy, & Compliance (30%)</strong></p><ul><li>Optimize IT budgets, forecasts, and resource allocation to maximize efficiency and scalability. Ensure on-time, on-budget project delivery.</li><li>Establish and enforce IT policies, procedures, and best practices organization-wide.</li><li>Lead internal and external IT audits, maintain audit readiness, and oversee documentation and remediation for regulatory and industry compliance (e.g., SOX, data privacy requirements).</li></ul>
<p>We are looking for a skilled Network Engineer to join our team in Louisville, Kentucky. This position is fully onsite M-F in downtown Louisville. This role requires expertise in designing, implementing, and maintaining robust network systems to support a dynamic 24/7 infrastructure. The ideal candidate will bring technical leadership, problem-solving abilities, and a deep understanding of advanced networking technologies.</p><p><br></p><p>Responsibilities:</p><ul><li>Plan, design, and optimize high-level LAN, WAN, and WLAN solutions.</li><li>Develops strategies and direction for network solutions using current and emerging technologies</li><li>Develop strategies to create a highly scalable and resilient network environment</li><li>Perform network infrastructure readiness assessments</li><li>Perform analysis & trending of utilization and growth providing a proactive design based on the demands of the business</li><li>Translate business requirements into network and telephony process designs</li><li>Analyze technical needs, requirements, and state of the network's infrastructure design, integration, and operations</li><li>Approve and modify design and architecture to ensure compliance</li><li>Develops implementation plans for all LAN, WAN and external network connections - including organizing vendors and users, network drawings and schedules.</li><li>Develops design and implementation plans for digital transformation</li><li>Provide knowledge transfer and detailed design/operational documentation to clients</li><li>Participate in the development of the enterprise unified communications strategy</li><li>Ensure timely resolution of all tickets</li><li>Other related duties as assigned.</li><li>Participate in the current incident, problem, and change control processes</li><li>Enable and drive continuous improvement through the IT Service Center & Managed Service partners</li><li>Develop and oversee the adherence to maintenance and performance standards of data, wireless, voice or video network hardware, and systems</li><li>Troubleshoot highly complex network and hardware problems</li><li>Asset Management</li><li>Build, maintain, and audit all LAN, WAN, and WLAN network related documentation as it relates to configuration, processes, service records, asset inventories, topologies, administration manuals, job instructions, support contacts, etc</li><li>PCI-DSS compliance</li></ul><p><br></p>
