<p>We are looking for a Call Center Specialist to join our team in Las Vegas, Nevada. In this Contract-to-permanent position, you will play a critical role in delivering exceptional customer service to our clients. This role is ideal for someone with strong communication skills and the ability to work in a fast-paced, dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide support to customers by addressing inquiries, troubleshooting issues, processing orders, and offering technical solutions.</p><p>• Accurately document customer interactions and maintain up-to-date records in the system.</p><p>• Collaborate with team members to ensure timely and effective resolution of customer concerns.</p><p>• Participate in a rotating weekend schedule to ensure consistent customer support availability.</p><p>• Utilize customer service software and tools effectively to enhance the customer experience.</p><p>• Demonstrate a commitment to delivering superior service and maintaining an attentive and meticulous demeanor in all interactions.</p><p>• Follow company policies and procedures to achieve key performance metrics and uphold service standards.</p><p>• Attend and actively engage in the comprehensive training program to build skills and knowledge required for the role.</p><p>• Contribute to a positive team environment by sharing insights and supporting colleagues.</p><p>• Adapt to high-volume call center operations and handle multiple customer interactions efficiently.</p>
<p>Robert Half is seeking an Accounts Payable Specialist to join a long-term contract located in Henderson, Nevada. In this role, you will play a critical part in managing high-volume accounts payable operations, ensuring accuracy and timeliness in processing invoices and resolving vendor discrepancies. This contract position offers an excellent opportunity to engage in full-cycle accounts payable activities. The ideal Accounts Payable specialist must have an eye for detail, the ability to resolve discrepancies and strong Microsoft Excel skills.</p><p><br></p><p>Responsibilities for the Accounts Payable specialist include:</p><p>• Process a high volume of invoices by entering, batching, and coding them into the accounts payable system.</p><p>• Monitor and manage the accounts payable inbox to ensure invoices are received, tracked, and resolved efficiently.</p><p>• Reconcile vendor statements, identify discrepancies, and ensure timely resolution.</p><p>• Conduct regular check runs and manage Automated Clearing House (ACH) payments.</p><p>• Collaborate with vendors to resolve payment issues and discrepancies.</p><p>• Prepare and process expense reports for internal stakeholders.</p><p>• Perform accruals and generate reports to support financial forecasting.</p><p>• Utilize SAP and Excel to maintain accurate records and streamline data entry processes.</p><p>• Ensure compliance with company policies and procedures in all accounts payable operations.</p><p>• Support audits and provide documentation as requested.</p>
<p>As a <strong>Senior</strong> <strong>Systems Engineer</strong>, you will design, implement, and maintain advanced systems infrastructure to support critical enterprise applications. Playing a senior-level role, you’ll ensure system stability, efficiency, and compliance, while delivering expert-level support in a highly regulated gaming environment. Your expertise will help root out complex issues, guide design decisions, and enhance operational resilience. This role will be 100% onsite in Las Vegas, NV. </p><p><br></p><ul><li>Lead the design and deployment of new platforms as well as enhancements to existing Wintel and enterprise infrastructure.</li><li>Manage and prioritize a work request queue to consistently meet service level agreements and key performance indicators.</li><li>Oversee administration of Windows Server (2016/2019/2022) environments, Active Directory, Group Policy, VMware virtualization, and enterprise storage arrays.</li><li>Troubleshoot complex systems issues across Wintel platforms, perform root-cause analysis, and restore outages efficiently.</li><li>Develop high-availability solutions, including clustering, replication, and dynamic resource allocation.</li><li>Conduct system security audits, manage backup/recovery procedures, and support business continuity and disaster recovery strategies.</li><li>Research emerging technologies, stay current with industry trends, and recommend system enhancements.</li><li>Draft and manage detailed system documentation including configuration maps, process flow, and service records.</li><li>Collaborate closely with architects, business partners, and other technical teams to integrate systems and meet organizational objectives.</li><li>Participate in Incident, Problem, and Change Management workflows to ensure compliance and operational integrity.</li><li>Provide leadership in vendor evaluations, recommending technologies and guiding system design strategies.</li><li>Mentor junior engineers and IT staff, particularly in Wintel server administration best practices.</li><li>Maintain on-call availability as part of a rotational response team to handle emergency system issues.</li></ul>
