We are looking for an experienced Tax Manager to join our team in Grand Rapids, Michigan. This role is ideal for a detail-oriented individual with a strong background in individual tax preparation and a proven ability to handle complex tax scenarios, including business, trust, estate, and nonprofit returns. You will play a key role in managing client engagements, guiding tax planning and research efforts, and mentoring entry-level staff and interns.<br><br>Responsibilities:<br>• Prepare and review individual federal and state income tax returns with precision and efficiency.<br>• Conduct in-depth tax research and draft comprehensive memoranda and client correspondence.<br>• Build and maintain strong client relationships, ensuring compliance with all tax regulations and providing expert advice.<br>• Supervise and mentor staff and seasonal interns, reviewing their work and offering constructive feedback.<br>• Manage federal, state, and local tax audits, addressing notices and resolving issues effectively.<br>• Oversee multiple client portfolios, ensuring budgets and production goals are met.<br>• Collaborate on tax planning strategies to optimize client outcomes and minimize liabilities.<br>• Utilize tax software such as CCH ProSystem fx and QuickBooks to streamline processes and ensure accuracy.<br>• Monitor industry developments to stay informed of changes in tax laws and regulations.<br>• Coordinate with internal teams to ensure seamless workflow and client satisfaction.
<p>The Branch Manager is responsible for the overall leadership, performance, and day-to-day operations of the branch. This role ensures exceptional customer service, regulatory compliance, employee development, and achievement of financial and operational goals. The Branch Manager serves as a community ambassador for the bank, driving growth through relationship management, business development, and effective team leadership while maintaining a strong culture of risk management and compliance.</p><p>Essential Duties and Responsibilities</p><p><br></p><p><strong>Leadership & Staff Management</strong></p><ul><li>Lead, coach, and develop branch staff to deliver high-quality customer service and achieve individual and branch performance goals.</li><li>Conduct hiring, onboarding, training, performance evaluations, and disciplinary actions as needed.</li><li>Foster a positive, collaborative, and customer-focused work environment.</li></ul><p><strong>Branch Operations & Risk Management</strong></p><ul><li>Oversee daily branch operations including teller services, platform activities, cash management, and security procedures.</li><li>Ensure compliance with all bank policies, procedures, and applicable federal and state banking regulations.</li><li>Maintain strong internal controls and ensure adherence to audit, BSA/AML, OFAC, and consumer compliance requirements.</li><li>Address operational issues, customer concerns, and risk matters promptly and professionally.</li></ul><p><strong>Sales & Business Development</strong></p><ul><li>Drive deposit growth, loan production, and cross-selling of bank products and services.</li><li>Build and maintain strong relationships with retail and business customers.</li><li>Actively participate in community events, networking opportunities, and local business development initiatives.</li><li>Partner with commercial lenders, mortgage officers, and other internal teams to meet customer needs.</li></ul><p><strong>Customer Experience</strong></p><ul><li>Ensure consistent delivery of an exceptional customer experience.</li><li>Resolve escalated customer issues and ensure timely follow-up and resolution.</li><li>Promote digital banking adoption while maintaining strong in-branch service.</li></ul><p><strong>Financial Performance & Reporting</strong></p><ul><li>Manage branch budgets, expenses, and profitability targets.</li><li>Monitor branch performance metrics and implement action plans to achieve goals.</li><li>Prepare and review branch reports related to sales, operations, and compliance.</li></ul><p>Education and Experience Requirements</p><ul><li>Bachelor’s degree in Business, Finance, Accounting, or a related field preferred.</li><li>Five (5)+ years of retail banking experience, including at least two (2) years in a supervisory or management role.</li><li>Strong knowledge of retail banking products, services, and regulations.</li><li>Proven experience in sales leadership, coaching, and business development.</li></ul><p><br></p>
<p>Are you a <strong>sales-minded leader</strong> with the intensity and hunger to drive growth? This <strong>Real Estate Lending Manager</strong> role is a <strong>high-impact, highly visible position</strong> overseeing a team of 20 across Michigan and Florida. You’ll lead initiatives that <strong>boost production, expand market share, and launch new products</strong>, while ensuring operational excellence and compliance. The role combines strategic leadership, operational oversight, and a focus on driving volume and supporting Mortgage Lending Officers (MLOs). This role will be hybrid (3 days in office / 2 remote) after training located in Grand Blanc, Michigan. </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Manage and lead a team of 20 professionals, including underwriters, servicing staff, and back-office personnel, ensuring optimal performance and collaboration.</p><p>• Drive mortgage lending volume by supporting MLOs, identifying pipeline opportunities, and recommending new products based on market trends.</p><p>• Develop and implement strategic initiatives to boost production, improve efficiency, and enhance scalability.</p><p>• Hold team members accountable for performance metrics, providing coaching and shadowing underperforming staff when necessary.</p><p>• Participate in client meetings for escalations and high-level sales calls to reinforce leadership presence.</p><p>• Collaborate with IT, marketing, and branch leadership to align operations with organizational goals and drive growth.</p><p>• Monitor portfolio performance, ensuring compliance with Fannie Mae guidelines and secondary market requirements.</p><p>• Analyze market gaps and lead the launch of new products to meet evolving customer demands.</p><p>• Oversee budgets, reporting, and operational processes to maintain efficiency and accuracy.</p><p>• Champion initiatives that enhance team development and operational excellence.</p>
