<p>We are looking for an experienced Customer Service Representative to join an insurance company located in Urbandale, Iowa. This is a long-term contract position that requires a dedicated and detail-oriented individual to provide exceptional support to members of various retired teachers and public employee associations. The role is office-based and involves handling inquiries related to dental and vision coverage with a high level of accuracy and care.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls from members regarding their dental and vision insurance coverage.</p><p>• Process payments and provide detailed information about rates and plan options.</p><p>• Assist members in making coverage changes and ensure all updates are accurately submitted.</p><p>• Redirect members to insurance carriers for claims-related inquiries.</p><p>• Deliver exceptional customer service while managing multiple systems and screens simultaneously.</p><p>• Maintain thorough documentation of all interactions for quality assurance.</p><p><br></p><p>If you are looking to continue on in your customer service career path, please apply today! Call 515.706.4974 or apply through our Robert Half website. </p>
<p>We are looking for a success-driven Customer Service Representative to join a company in West Des Moines, IA. As part of this long-term contract position, you will serve as the first point of contact for members of various associations helping them with questions regarding their insurance policies. This position emphasizes professionalism, accuracy, and a solution-driven approach to customer interactions.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls from association members regarding their dental and vision coverage.</p><p>• Process payments and provide detailed information on rates and plans.</p><p>• Submit coverage changes and updates promptly and accurately.</p><p>• Direct members to insurance carriers for claim-related inquiries.</p><p>• Deliver exceptional service by addressing questions and concerns with professionalism.</p><p>• Maintain a thorough understanding of coverage policies to ensure accurate information is shared.</p><p><br></p><p>If you are looking to continue on in your customer service career, please apply today. 515.706.4974 or through our Robert Half website.</p>
<p>Robert Half is partnering with an innovative, industry-leading company to find their next Dealer Support Representative.</p><p>Two Onsite Roles | Day Shift – Approx. 8 AM–5 PM</p><p>Approved Through October 2026 with Strong Extension Potential</p><p>Are you ready to make an impact in a role that combines cutting-edge technology, exceptional customer support, and innovation? Partnered with Robert Half—the world’s largest specialized talent solutions firm—this opportunity places you with a globally recognized brand.</p><p><br></p><p>At Robert Half, we’ve built our reputation by connecting skilled professionals like you with leading companies. Our high ethical standards, innovation, and personalized solutions ensure you’re not just starting another job—you’re embarking on a rewarding career move.</p><p><br></p><p>Why This Role Stands Out</p><p>We know you have options, so we’ve crafted this role and relationship with you in mind. Here’s why this position, backed by Robert Half, is worth a look:</p><ul><li>Stability Through 2026 & Beyond: A long-term contract in partnership with a trusted and iconic brand, with potential extensions that give you room to grow.</li><li>Work with a Leader in Innovation: You’ll become part of an organization known for driving transformative solutions in agriculture and construction.</li><li>Professional Support: With Robert Half, you’re never alone. We provide the resources you need to succeed—before, during, and after this role.</li></ul><p><br></p><p>What You’ll Do</p><p>As a Dealer Support Representative, you’ll be the first line of support for agricultural equipment dealers navigating their ExpertConnect ticketing system. Your key responsibilities will include:</p><ul><li>Frontline Assistance: Respond to inquiries and troubleshoot issues primarily through chat, as well as by phone, email, or MS Teams when needed.</li><li>Problem Solving & Escalation: While solving many issues independently, you’ll know when to escalate complex challenges to Tier 2 teams.</li><li>Collaboration: Work alongside dealer success associates, product managers, and other stakeholders to ensure a seamless dealer experience.</li><li>Feedback Sharing: Capture dealer insights and share feature requests to help evolve the platform.</li></ul><p><br></p><p><br></p><p>Connect with our team TODAY by calling (563) 359-3995! Lydia, Erin and Christin are great points of contact for this role.</p>
<p>Are you an excellent communicator with a drive to help others and solve problems? Robert Half is partnering with an industry-leading financial institution serving the agriculture and equipment sector to find their next Customer Account Specialist! You will be part of a team that helps customers find solutions while building long-term relationships. This opportunity perfect for strong communicators who are eager to learn and grow in a professional environment!</p><p><br></p><p>Reach out to our team at (563) 359-3995 for more information - Christin, Erin, and Lydia are great points of contact!</p><p><br></p><p>Position Details:</p><p>Location: Onsite – Johnston, IA</p><p>Schedule: Shifts scheduled between 6:55 AM – 6:05 PM to cover operating hours (7:00 AM – 6:00 PM)</p><p>Duration: 1-year contract with the potential for extension</p><p>Visa Sponsorship: Not available now or in the future</p><p><br></p><p>What You’ll Do:</p><p>As a Customer Account Specialist, you’ll support customers with delinquent accounts by identifying issues, educating them on solutions, and guiding them toward resolution—all while maintaining positive relationships.</p><p><br></p><p>Key Responsibilities:</p><p>- Communicate with customers via phone to resolve overdue accounts</p><p>- Negotiate payment plans within established policies</p><p>- Review account and payment history</p><p>- Update and verify customer information</p><p>- Assist with misapplied payments and escalate issues as needed</p><p>- Ensure compliance with federal/state regulations and company policies</p>
Position: Client Account Project Coordinator - Web Systems<br>Location: Des Moines, IA - Hybrid<br>Salary: up to $70,000<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>Ready to assist in leading exciting data and web client projects and grow your skills and career? We’re looking for a tech-savvy, solution-driven Client Account Project Coordinator to join our Client Project Management Team and help build and enhance smart data and web systems.<br>What You’ll Do:<br> · Own small deliverables and collaborate with developers and project managers<br> · Support and eventually lead medium-sized client projects—timelines, budgets, communication<br> · Troubleshoot, research, and train others on how systems work<br> · Bring a proactive mindset to solving business challenges and interface with external clients<br>What You Bring:<br> · 2+ years in project coordination, business analyst, or project management in digital web systems<br> · Bachelor’s in technical or creative<br> · Strong problem-solving and communication skills<br> · Curiosity to dig deep and understand how things work<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
