<p>Robert Half is looking for a skilled customer service representative to help out a company in the insurance industry. In this vital role, you'll become the primary point of contact for their esteemed customers. Handling inbound calls and processing claims, you will have the compelling opportunity to provide unparalleled customer support, helping to resolve issues swiftly and effectively. This offers a unique chance to make a tangible difference in customers' experiences. This opportunity is located in West Des Moines, IA. This is a remote opportunity, but all candidates must be located in the Des Moines area.</p><p> </p><p>Responsibilities:</p><ol><li>Manage large amounts of incoming calls</li><li>Identify and assess customers' needs to achieve satisfaction.</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication.</li><li>Provide accurate, valid and complete information by using the right methods/tools.</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.</li><li>Follow communication procedures, guidelines and policies.</li><li>Take the extra mile to engage customers.</li></ol><p> </p><p>If you are looking to make a difference in customers everyday lives, this is the opportunity for you! PLEASE APPLY TODAY via our Robert Half website or call at 515.244.2500.</p>
<p>We are looking for a reliable and detail-oriented Customer Service Representative to join our team in Des Moines, IA. This is a long-term contract position offering the opportunity to work remotely while assisting clients in the life insurance industry. The ideal candidate will have strong communication skills, a commitment to accuracy, and the ability to manage multiple tasks efficiently. Candidates must be located in Des Moines, IA area.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound and outbound calls professionally, addressing customer inquiries and resolving issues with care.</p><p>• Accurately input and update insurance information across multiple systems.</p><p>• Perform research to verify and ensure data accuracy while maintaining attention to detail.</p><p>• Navigate between multiple screens and applications seamlessly to provide timely and quality service.</p><p>• Schedule appointments and manage follow-ups with customers as needed.</p><p><br></p><p>If you are looking to grow in your customer service career, please apply today! Apply through our Robert Half website or call 515.706.4974.</p>
<p><strong>We're Hiring: Dealer Support Representative (John Deere ExpertConnect Team)</strong></p><p> <em>Two Onsite Roles | Day Shift – Approx. 8 AM–5 PM</em></p><p> <em>Approved Through October 2026 with Strong Extension Potential</em></p><p>Are you ready to make an impact in a role that combines cutting-edge technology, exceptional customer support, and innovation? Partnered with Robert Half—<strong>the world’s largest specialized talent solutions firm</strong>—this opportunity places you with a globally recognized brand: John Deere.</p><p> </p><p>At Robert Half, we’ve built our reputation by connecting skilled professionals like you with leading companies. Our high ethical standards, innovation, and personalized solutions ensure you’re not just starting another job—you’re embarking on a <strong>rewarding career move</strong>.</p><p><strong> </strong></p><p><strong>Why This Role Stands Out</strong></p><p>We know you have options, so we’ve crafted this role and relationship with <strong>you</strong> in mind. Here’s why this position, backed by Robert Half, is worth a look:</p><ul><li><strong>Stability Through 2026 & Beyond:</strong> A long-term contract in partnership with a trusted and iconic brand, with potential extensions that give you room to grow.</li><li><strong>Work with a Leader in Innovation:</strong> You’ll become part of an organization known for driving transformative solutions in agriculture and construction.</li><li><strong>Professional Support:</strong> With Robert Half, you’re never alone. We provide the resources you need to succeed—before, during, and after this role.</li></ul><p><strong>What You’ll Do</strong></p><p>As a <strong>Dealer Support Representative</strong>, you’ll be the first line of support for John Deere dealers navigating their <strong>ExpertConnect</strong> ticketing system. Your key responsibilities will include:</p><ul><li><strong>Frontline Assistance:</strong> Respond to inquiries and troubleshoot issues primarily through chat, as well as by phone, email, or MS Teams when needed.</li><li><strong>Problem Solving & Escalation:</strong> While solving many issues independently, you’ll know when to escalate complex challenges to Tier 2 teams.</li><li><strong>Collaboration:</strong> Work alongside dealer success associates, product managers, and other stakeholders to ensure a seamless dealer experience.</li><li><strong>Feedback Sharing:</strong> Capture dealer insights and share feature requests to help evolve the platform.</li></ul><p>Connect with our team TODAY by calling (563) 359-3995! Lydia, Erin and Christin are great points of contact for this role.</p>
<p>Are you an excellent communicator with a drive to help others and solve problems? We are partnering with John Deere Financial in Johnston, Iowa to find their next Customer Account Specialist! You will be part of a team that helps customers find solutions while building long-term relationships. This opportunity perfect for strong communicators who are eager to learn and grow in a professional environment!</p><p><br></p><p>Reach out to our team at (563) 359-3995 for more information - Christin, Erin, and Lydia are great points of contact!</p><p><br></p><p>Position Details:</p><p>Location: Onsite – Johnston, IA</p><p>Schedule: Shifts scheduled between 6:55 AM – 6:05 PM to cover operating hours (7:00 AM – 6:00 PM)</p><p>Duration: 1-year contract with the potential for extension</p><p>Visa Sponsorship: Not available now or in the future</p><p><br></p><p>What You’ll Do:</p><p>As a Customer Account Specialist, you’ll support customers with delinquent accounts by identifying issues, educating them on solutions, and guiding them toward resolution—all while maintaining positive relationships.</p><p><br></p><p>Key Responsibilities:</p><p>- Communicate with customers via phone to resolve overdue accounts</p><p>- Negotiate payment plans within established policies</p><p>- Review account and payment history</p><p>- Update and verify customer information</p><p>- Assist with misapplied payments and escalate issues as needed</p><p>- Ensure compliance with federal/state regulations and company policies</p>
<p>Robert Half is on the lookout for a skilled Front Desk Coordinator to join a company located in West Des Moiens on a short-term basis. This is a contract position suited for an individual with a strong organizational mindset and excellent communication abilities. As the first point of contact for clients and visitors, you will play a vital role in ensuring smooth office operations and delivering outstanding customer service.</p><p><br></p><p>Responsibilities:</p><p>• Answer and manage incoming calls, directing them to the appropriate team members.</p><p>• Handle and distribute incoming mail efficiently.</p><p>• Maintain organized and accurate filing systems to support office operations.</p><p>• Provide exceptional customer service to clients and visitors.</p><p>• Assist with various administrative tasks as assigned to ensure a well-functioning office environment.</p><p><br></p><p>If you are looking for an opportunity to grow in a new environment and in your front desk duties, please APPLY TODAY! 515.706.4974 or apply through our Robert Half website.</p>
