We are looking for a detail-oriented Receptionist to provide front desk support for an Employee Appreciation Event. This is a contract position suited to someone who can create a welcoming environment, assist guests efficiently, and keep reception activities organized throughout the event. The ideal candidate is dependable, experienced, and comfortable handling visitor interactions while supporting event flow.<br><br>Responsibilities:<br>• Welcome attendees, staff, and vendors with a courteous and welcoming presence at the reception area.<br>• Manage guest check-in activities and provide clear directions or event-related information as needed.<br>• Answer basic questions promptly and escalate issues to the appropriate event contact when necessary.<br>• Maintain an orderly front desk space to support a smooth and positive arrival experience.<br>• Coordinate with event staff to help manage visitor traffic and ensure reception coverage during scheduled hours.<br>• Use basic Microsoft Excel skills to assist with attendance tracking, lists, or other simple event-related records.
<p>We are looking for a Customer Support Coordinator for one of our Robert Half clients. This role plays a pivotal role in ensuring exceptional customer experiences by managing domestic and international orders, maintaining accurate customer profiles, and facilitating communication between distributors, customers, and internal teams. Leveraging advanced proficiency in Microsoft Office Suite, alongside ERP systems. The is a long-term contract opportunity that focuses on efficient order processing, inventory management, and issue resolution.</p><p><br></p><p><u>Responsibilities: </u></p><p> Provide secondary phone support as needed, in alignment with the Customer Support Administrative Manager, who serves as the first point of contact.</p><p>· Support distributors from order entry through shipment pick-up, maintaining professional relationships with buyers and customers.</p><p>· Maintain accuracy of order‑related customer data in coordination with the Customer Support Administrative Manager to ensure consistency across ERP systems.</p><p>· Partner with the Customer Support Administrative Manager to resolve discrepancies in customer profiles (such as duplicate or incomplete information) distributor details, and account‑related documentation.</p><p>· Confirm orders with distributors and chains, with the appropriate Sales Manager before processing. This includes ensuring timely updates, order confirmations, and tracking information to internal and external customers.</p><p>· Analyze and follow up on open orders and back orders; communicate with Shipping to ensure timely fulfillment.</p><p>· Manage inbound phone communication, respond to routine inquiries, and direct calls to the appropriate team members in a timely manner.</p><p>· Coordinate schedules, appointments, and calendar updates to support smooth day-to-day operations across the team.</p><p>· Maintain organized tracking of tasks, follow-ups, and scheduling priorities to help ensure deadlines are met.</p><p>· Use NetSuite and related office tools to enter information, update records, and support administrative workflows.</p><p>· Assist with operational processes and office procedures, including updates tied to workflow or system-related changes when required.</p>